Clover

Avantages

Frais moins élevé que d'autres compagnies plus connues (ex: Square)

Inconvénients

Machine plus lourde que celles comparables.

Alternatives envisagées 

Pourquoi choisir Clover 

Logiciel antérieur 

Pourquoi passer à Clover

Avantages

n'a pas un bon service en français
Ils m’ont chargé plusieurs mois sans service
Ils m’ont envoyé deux contrats Je ne suis pas en mesure de payer pour rien.
Vraiment je suis tannée

Inconvénients

Je n’ai pas les produits, il sont bons mais je ne sais pas

Avantages

Logiciel pour TPE bien intégré au système de caisse Comelin, les fonctionnalités sur le TPE sont nombreuses et la navigation est intuitive.
Le prix est également très attractif.

Inconvénients

Quelques bug parfois le lendemain de MAJ mais l’équipe technique est réactive

Avantages

Clover est un logiciel qui me permet de gérer mon entreprise. Il m'aide à gérer mon stocks de détail, a vendre et à analyser les ventes .

Inconvénients

Clover ne présente pas de problème pour mon utilisation.

Avantages

Clover est efficace, car il facilite les paiements en ligne

Inconvénients

Sa sécurité 🔐 est moyennement faible . Je pense son géni doit être rénové

Avantages

excellent service pour l'installation, frais clairs et raisonnables.

Inconvénients

Aucun, tout était très bien. Plus simple et convivial que ses compétiteurs

Avantages

the ease to process payments and the response entering to the bank account

Inconvénients

the high fees!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and the updating every so many months!! keeps on changing!! very stressful!!!!!! does not always benefit clients!! like taking a Bar Exam!! or applying for a mortgage !!!!!!

Avantages

Good simple interface, kind of like a phone, app marketplace is varietal for your needs. Good customer service, great features and simple connections. Software customizable

Inconvénients

Every machine needs to be programmed to one sole processor. If you switch then you have to buy a brand new one. I wish the machines came in black.

Alternatives envisagées 

Pourquoi passer à Clover

Avantages

Rate is reasonable, nothing else to like about

Inconvénients

Overcharge monthly fees, customer service

Avantages

The machine and online dashboard work well and are easy to use.

Inconvénients

The phone support is atrocious. Getting through to someone is a lengthy process and the technology doesn't always function as it should. My calls were disconnected and no one has ever followed up with me, so I go through the process all over again. It is still unresolved.

Avantages

I like the versatility of the layout on the screen. LOVE the Flex device which makes going to vendor events so much easier than using something that plugs into a phone or other device.

Inconvénients

Not great customer service. It never feels like they can answer our questions when we have an issue. We hear "we've never seen this before" from them almost every time we have an issue. We also get TONS of phone calls from people who "work for Clover" but they don't. They have an app or they are a merchant service provider just trying to sell stuff but they always make it sound like it's something we have to do. It just feels sketch and is very annoying.

Avantages

There is absolutely nothing different about this processor except that are the only ones who ever ripped us off.

Inconvénients

They randomly sent us a notification of stopping payment service. Kept our customers transactions and then expect us to finish paying on a lease of equipment we can no longer use. Horrible customer service, can randomly cut you off and keep your money?? not sure how this is not criminal, but will be reporting to the Attorney General of our state.

Avantages

Very user friendly. Easy read screen. Easy to go back on payments and reprint. Good support if needed.

Inconvénients

We can capture payment and redeem gift cards but cannot reprint receipt if customer takes both copies. Does not show under transactions. It does not show sales and redemption of gift cards on settlement report. Would be great if it was intergrated. Fyi we use Ackroo gift cards.

Avantages

Clover is very easy to use and helps customers pay easily. It's also a great way to issue quick invoices to people when they owe us money.

Inconvénients

It's a good product. I would say that I would like to be able to also accept payments in other currencies, should I have need to do so. Occasionally people want to give monetary gifts in other currencies, and that would be ideal.

Avantages

Ease of use. POS for small business that has tap to pay.

Inconvénients

the POS unit doesn't always print receipts

Avantages

Once you get it figured out, it is relatively easy to use. An 85 year old woman does our debit/credit donations, and she had been able to get out working. There are some issues that she has had a hard time with, but it's easier for her to use the Clover than the Ingenico 500 that we previously had. Works like a cell phone with its icons and ease of use.

Inconvénients

The customer service. I hadn't realized I had a contract with Elavon, which has higher fees, and we were considering changing services. Clover randomly called during that time, so I was convinced to switch, not realizing I would be paying for services for 2 machines for the past 4 months. A rep from Clover promised to have the cancellation fees taken care of work Elavon. I had quite a time with them, and am still stuck with their Ingenico machine and it's fees I have been unsuccessful in reaching the rep from Clover that was going to help me with this. I am extremely disappointed with both companies. My take away is that I need to be more careful in paying attention to what I sign up for before changing providers. My fault but at this point I would not recommend either of these companies.

Avantages

I like clean and optimized web interface, customer database, invoicing module.

Inconvénients

I would like to assign custom invoice numbers (perhaps PO numbers) to invoices generated via Clover.

Avantages

It is a easy system to use. Easy to enter inventory.

Inconvénients

Absolutely horrible customer service. They use third party representatives to sell you the machines/system and then they disappear. I have been attempting to get a kitchen display for over two months and haven't been able to because they said I went through a third party and need to be in contact with them. I do not understand how a company can employ third party representatives and then not be able to help you PURCHASE extra equipment when you call in. Clover is already over priced in comparison to other companies. The least they could do is provide exceptional customer service and make sure their customers have what they need to do business.

Avantages

When we first contacted clover we had two specialists. Both of which helped set everything up in a super easy process.

Inconvénients

After about 4 months, both of the people that we had contact with either left, or were fired. We have not received any help from customer service since.

Alternatives envisagées 

Pourquoi choisir Clover 

Pourquoi passer à Clover

Avantages

Nothing good about Clover , They deceived me now I had to deal with them

Avantages

So far nothing.

It is a nightmare in every way.

Inconvénients

LIARS. SCAMMERS WITH HIDDEN FEES.

FEES ADDED AFTER SIGNING UP.

TERRIBLE CUSTOMER SERVICE.

NEVER USE!!

Avantages

Plug and pay. Clover really is, "plug and pay" we were able to start using it as soon as the machines arrived. We also were able to get a replacement register drawer quickly when one just stopped working.

Inconvénients

Our menu was not completely programmed when the machines were sent this was a bit of a hassle. After some back and forth we were somewhat satisfied with the items programmed and we could take it from there.

Alternatives envisagées 

Pourquoi choisir Clover 

Pourquoi passer à Clover

Avantages

I really appreciated that some restaurants give incentives to customers when ordering through this app. It tracks how many times you've ordered and how the rewards are stacking up. I can customize my orders to my liking (as long as the merchant has allowed the customization to be offered). And the biggest plus is that ordering through Clover makes it super efficient to just arrive and pick up my food, rather than having to pay at the restaurant.

Inconvénients

This app is not as popular as many others. I have very few restaurants in my area that offer ordering through Clover. I have so many different restaurant apps on my phone! I only go to a couple of restaurants that offer service through Clover. Additionally, the user interface isn't the most visually appealing.

Avantages

One of the standout features of the Clover POS system is its versatility. The Clover system offers a range of hardware options and a customizable software platform that can be tailored to fit the specific needs of various types of businesses, from retail to restaurants. This flexibility allows businesses to manage sales, inventory, and customer relationships efficiently, all from a single integrated system.

Inconvénients

One drawback of the Clover POS system is its cost structure. While the system offers a range of features and customization options, it can become expensive, particularly with the additional costs for hardware, software, and transaction fees. This can be a barrier for smaller businesses or those with tight budgets.

Avantages

Nothing for comment, poor customer service no one is responding.

Inconvénients

Nothing to say like them, it was nightmare with this company. Every day have to check bank statement make sure they deposit money and not stealing money.