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- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
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Simplicity and efficiency
Avantages
The simplicity of executing what is proposed with Cloudtalk is the strength of the tool. It easily meets the requirements for my day-to-day life, as well as offering additional resources that follow the same trait of simplicity and agility. In addition to having a very supportive support team, which only reinforces the efficiency of the platform.
Inconvénients
I just believe that, as a proposal for improvement, two points would be interesting: Localized support (by country) and the possibility of creating a caller ID. The latter, at first can be an obstacle.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
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Very easy to use.
In easy terms is good and better if you use a monthly fee.
Avantages
We have an integration with HubSpot and I can call straight from our CRM. It's very convenient because I can call from CRM, in my computer MacBook Air and with my Samsung Note 9, so is compatible with almost any ecosystem . Any call is tracked and recorded, so we have almost all the information updated in the meantime you talk with the customer.
I Highly recommend it.
Inconvénients
We have the version of payment by recharge and not by plan, so I think that the plan or monthly fee must be much better in terms of how the minutes of calls are consumed.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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It simply does not work for us
Avantages
It sounded as great solution for our needs.
Inconvénients
Integration simply does not work and we have to cancel our landline, because no one could reach us.
Réponse de CloudTalk
Hi Miroslav! :) We're so sorry to hear that this happened to you. I checked our mail box and we havent received any email from you last days. We'd like to know more so we can make things right. I already sent you an email but we can also get on a call and address this ASAP, we value your business. Best regards!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
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Seamless VoIP Integration
Voip, CRM integration with third parties
Avantages
Integration with Pipedrive for CRM and othe softwares
Inconvénients
the still dont offer other languages like arabic
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
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Great addition to my job
Avantages
Easy to use, user friendly, easy to install, clear recordings.
Inconvénients
Nothing yet, as I am fairly new to CloudTalk.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
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Good Service.
I am using Cloudtalk now for more then 2 months and the service is great.
Avantages
Cloudtalk have Easy to use platform. It get's handy from first day.
Inconvénients
Nothing comes in my mind when I need to thing what I don't like about Cloudtalk.
Catégories connexes
- Logiciels de surveillance des appels
- Logiciels de VoIP
- Logiciels de comptabilisation des appels
- Logiciels de distribution automatique des appels (ACD)
- Logiciels de gestion de réunion en ligne
- Logiciels de contact client
- Logiciels de centre d'appel
- Logiciels de communication cloud
- Logiciels de télémarketing
- Logiciels de téléphonie
