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Tous les avis sur EROAD Appliquer les filtres
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great product for the money
Avantages
Easy to install and easy to use. They have a great support team that you can call and they will help if you do have any issues.
Inconvénients
Only wish it had a phone app. so I could l could locate driver location remotely.
Réponse de EROAD
Thanks for the great review, James! - Your EROAD Team
- Secteur d'activité : Construction
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Lane Enterprises inc and EROAD
good experience.
Avantages
Easy to install d easy to teach others how to use.
Inconvénients
It doesn't produce an actual Tax document to file like the XATA system we were using did.
Réponse de EROAD
We're glad it's been a good experience for you, Doug. Thank you for your review. - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
MID SIZE FLEET
MAKES LIFE A LOT EASIER FOR US WITH A FLEET OF OVER 75 TRUCKS.
Avantages
DRIVERS CAN MARK DEFECTS AND I SHOWS UP INSTANTLY IN OUR SYSTEM.
Inconvénients
IF WASH CREW AND MECHANICS DON'T SIGN IN AT NIGHT, IT SHOWS UP ON LAST DRIVERS LOG
Réponse de EROAD
Thank you for your review, Kyle. We have some great ways to avoid shop time being allocated incorrectly to drivers. Please reach out to Customer Success at 1-855-503-7623, option 3, and we can walk you through this. - Your EROAD Team
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Driver Friendly
Mostly Positive. I only have one thing. I don't think that we should pay extra for Driver Vehicle inspections since this is a DOT requirement, that is reviewed under inspections.
Avantages
Software makes it easy for a driver to operate. Cuts down on simple mistake that driver usually do.
Inconvénients
we had to update the wizard several times on different unit.
Réponse de EROAD
Thank you for your feedback, Juan. Our ELD was designed with the driver in mind: to make it easy to use and help keep them compliant so they can focus on driving. Our electronic DVIR Inspect ensures clear communication between the driver, workshop and office as issues are reported, repaired and certified in real-time. It also improves turnaround time, provides the complete DVIR history at your fingertips and makes audits easier. There are many additional benefits of electronic DVIR that we're excited to show you. - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Easy to use
Salesman was very helpful
Avantages
Easy to use and great customer service, usually no wait time.
Inconvénients
I haven’t found any yet, especially compared to everything else on the market. We tried a few.
Réponse de EROAD
Thanks so much for your review, Jenn! We appreciate you being an EROAD customer. - Your EROAD Team
- Secteur d'activité : Médias en ligne
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
EROAD
Very good, but they have to keep their promises.
Avantages
The information available. Ease of use for the driver.
Inconvénients
Navigating Depot can be frustrating at times, it doesn't flow form section to section very well.
Réponse de EROAD
Thanks for your review, Don! - Your EROAD Team
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Eroad
I use this everyday to keep track of the drivers we have which is about 25
Avantages
I enjoy that I get to see where the drivers are at any time of day.
Inconvénients
I wish it was more explained when starting.
Réponse de EROAD
Thank you for your feedback, Courtney. Have you checked out the training videos on our Helpsite? We have a ton of resources available, including our Helpsite, Webinars, and Customer Success team, to make sure you're up and running and getting the most out of our solution. Please contact us at 1-855-503-7623 and we will be happy to assist. - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Very Nice ELD but too expensive
As a compliant agency, I monitor a lot of drivers using the EROAD system. Generally it is easy to work with, except that it is difficult to make minor edits when the driver is not at fault.
Avantages
It is very accurate, tethered to the truck, reliable data service, ruggedly built
Inconvénients
Looks very ancient and old; has very poor display, (uses a gray scale resolution while others are using HD resolution); very tiny screen size (others are either a 7 or 8 inch display); no audio component; no night mode.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Fits our small company great!
We have had a great experience all the way around..from driver to office.. and would recommend them without hesitation.
Avantages
It's easy to use and understand. Doesn't take much to learn to use the office part of the system and neither of my drivers had an issue learning the unit in the truck. Easy print of reports that I need to use for other things.
Inconvénients
Wish there was a waiting to load/unload specific area..realizing it would still have to be on duty, not driving or sleeper recorded. This is a major problem that will have to at some point be addressed industry wide, and having that documentation would help tremendously!
Réponse de EROAD
Thank you for the great review, Melody! We're always looking to provide the best experience to our customers, so we'll pass your suggestion regarding waiting to load/unload on to our product team. We appreciate you being an EROAD customer - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great experience
Avantages
Eroad has really helped our trucking company manage our company drivers. Just knowing their exact location at anytime is priceless.
Inconvénients
There are no cons about the software for our company.
Réponse de EROAD
Thank you for your review and for being an EROAD customer, Brian! - Your EROAD Team
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
ERoads customer
I have never had a bad experience with ERoads staff or support. I have several of my customers that use this system.
Avantages
Support staff and available online help and training videos.
Inconvénients
No cons, very impressed. I have only good things to say as about ERoads
Réponse de EROAD
Thank you for your feedback and for being an EROAD customer, Terry! - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Eroad Review
Avantages
The integrated tax/miles tracking. The Ehub is easy to use.
Inconvénients
In order to update a a fuel stop I missed, I have to upload a spreadsheet into the website.
Alternatives envisagées
MotivePourquoi passer à EROAD
I did not want an app only based unit.Réponse de EROAD
Thank you for your feedback. You can easily add a one-off fuel transaction without uploading a spreadsheet. Just contact our Customer Support at 1-855-503-7623, choose option 3 for help with Depot, and they can walk you through the process. - Your EROAD Team
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Satisfied with Product
Avantages
Very efficient production of critical compliance documents including logs, inspection reports and IFTA reports. Our drivers learned the system with a single training session.
Inconvénients
Navigating all the data in Depot was a little overwhelming at first. But once you identify key reports, it becomes easier to use.
Réponse de EROAD
Thanks for the review, Fred. Depot is home to a range of powerful tools and insightful reports, so we get that it can be overwhelming at first. That's why we have a ton of resources available, including our Helpsite, Webinars, and Customer Success team, to help make sure you're getting the most out of our solution and up to speed quickly. - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Makes Life Easier
Thia has made my life so much easier to no what's going on with our drivers.
Avantages
I can look at a screen and see where my trucks are and how fast they are going. One look and I have an idea of what's happening.
Inconvénients
If a driver accidentally puts their-self into a driving event it starts their clock . Sometimes it puts a driver in drive under 5 mph.
Réponse de EROAD
Thanks for the review, Dauri! - Your EROAD Team
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
EROAD USE
EASIER TO MAINTAIN FLEET.
Avantages
I LIKE THE EASE OF USE BETWEEN MOBILE AND DESKTOP APPLICATIONS. CUSTOMER SERVICE WHEN IT IS NEEDED IS QUICK.
Inconvénients
I HAVE NOT FOUND ANY CONS AT THIS TIME.
Réponse de EROAD
Thanks for the review and being an EROAD customer, Chris. - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Say NO to OmniTracs
Avantages
The software and people that work for EROAD are SO beyond friendly. We switched over from Omnitracs to Eroad and the difference between the two companies are amazing. We are paying less a month and the services are incredible and easy to use.
Inconvénients
When we first got them it only gave us three options on the actual ELD so I had to go into the computer to change it. I also must say that the Omnitracs logs were much easier to edit than EROAD.
Réponse de EROAD
We're so glad we could show you a different (and better) fleet telematics experience, Erin! Thank you for being an EROAD customer. - Your EROAD Team
- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
great product
Avantages
ease of use, quick training, great support
Inconvénients
more options cost more, that's the only con
Réponse de EROAD
Thanks for the review, Jamie! We're glad it's been such a good experience for you. - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
ERoad is awesome
With ERoad we could track our service trucks and know just where they are so that we could route them to the next service call.
Avantages
ERoad software is so easy to use that just about anyone can use it. The reports that it gives is great. The tracking ability is fantastic.
Inconvénients
I didn't find anything that wasn't likeable
Réponse de EROAD
Thank you for helping us spread the word about EROAD, Debbie. We think customers like you are awesome, too! - Your EROAD Team
- Secteur d'activité : Machines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
CUSTOMER SERVICE
Avantages
quick and knowledgeable on questions/concerns
Inconvénients
so far nothing, only had hooked up one da
Réponse de EROAD
Thank you for becoming an EROAD customer! We have a ton of resources available, including our Helpsite, Webinars and Customer Support team, to make sure you're getting the most out of our solution. And our Customer Success team is ready to help if you have any questions. - Your EROAD Team
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant Essai gratuit
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Provenance de l'avis
EROAD vs. Reveal Connect
Unmatched technical support! Fast, friendly and knowledgeable!
Avantages
Ability to manage unassigned/unidentified miles by assigning to the responsible driver in BATCHES, vs. one by one, saving us lots of time! Also, the ability of a driver to self-select appropriate exceptions/exemptions based on their shift assignments was very beneficial.
Inconvénients
Limitations on time period for which historical driver activity reports can be run (less than 2 weeks).
Réponse de EROAD
Great feedback, Dave! We love when people demo our product and get to see for themselves the benefits of the EROAD solution and support. Our Customer Success team can be reached at 503-305-2255 and would be happy to walk you through any questions or reporting best practices. Thank you for choosing EROAD. - Your EROAD Team
- Secteur d'activité : Construction
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Less than 90 days in.
great so far! looking forward to utilizing it more as we go
Avantages
It seems to be very inclusive and is extremely easy to use.
Inconvénients
the inability to adjust reporting options. ie: adding mileage to the driver rankings or getting an over-speed report with user settings included.
Réponse de EROAD
Thank you for your feedback, Amanda. We have a ton of resources available, including our Helpsite, Webinars, and Customer Support team, to help make sure you're getting the most out of our solution. Please contact us at 1-855-503-7623 and we will be happy to assist. - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant Essai gratuit
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Provenance de l'avis
EROAD is a good source for your ELD and Tracking needs
Avantages
EROAD is a great system. I used a free trial here at our company and was quite impressed with the technology. If you are looking for an ELD system that doesn't run off a tablet or a cell phone and is fixed in your company vehicle, this is a good system to try out.
Inconvénients
Nothing, appears to be a great system. Tablets and cell phones lose connection this one has the unit in the truck.
Réponse de EROAD
Thanks for the review, Amy! An unreliable connection means lost productivity for the driver and puts the carrier at risk for incorrect logs. EROAD's accurate and reliable in-cab device and focus on making compliance easy for our customers are just a few of the ways we set ourselves apart. - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
ERoad is one of the best!
It tracks ifta for me.
Avantages
User friendly and easy to understand. Customer service also is top notch!
Inconvénients
None that I could think of. I have enjoyed using this service.
Réponse de EROAD
Thank you for your great review, Anton. We appreciate you being an EROAD customer. - Your EROAD Team
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Excellent Product, Excellent Service
IFTA reporting
Avantages
It meets all of the needs we have and more.
Inconvénients
Didn't need all the features but had to pay for them to get what I needed.
Réponse de EROAD
Happy to hear our solution is meeting all your needs and more! Thank you for being an EROAD customer. - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Eroads
Excellent
Avantages
Great and fast customer service. Easy to operate in the truck
Inconvénients
Some reports aren’t easy to print in a nice form
Réponse de EROAD
Thanks for your feedback and for being an EROAD customer, Cory. - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
E-ROAD review
Avantages
Easy to navigate, mostly very self explanatory.
Inconvénients
The screen on the E-Road is not real sensitive, there for sometimes I have to retouch a key or icon numerous times before it shows. Too many letters/ numbers required for some entries.
Réponse de EROAD
Thanks for the feedback, Steve. Our Technical Support team jumped on your comment and in an effort to improve the performance of your Ehubo screens, they have remotely calibrated and rebooted the units. Please contact us directly at 503-305-2255 if you continue to experience this issue. We'd be happy to take a deeper look and make sure it's resolved for you. - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant Essai gratuit
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Provenance de l'avis
Tested this System
I tested this system when looking for new options for our fleet and safety department. It truly is very user friendly and has a great set up so you can keep your fleet in 100% compliance.
Avantages
This system is great for DOT Compliance especially if you're looking for a system that just doesn't run from a drivers tablet or phone. It's a very easy system to use both from an Admin and Driver standpoint.
Inconvénients
Did not see any issues with this at all.
Réponse de EROAD
Thanks for your review, Amy! We're happy to hear that you and your drivers had such a positive experience with our solution. - Your EROAD Team
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
BSE EXPERIENCE
EDL is basic plan. I needed inspections which I thought were included (as in other vendors that quoted us). Here it is an "add on". Then I needed tax info. Another "add on". They need to say these are add on's before sign up. In sales tutorials it shows these (inspections/tax info) which most people think they are standard features but they are not. If I would have known our price would jump 100 a month I would have considered another vendor.
Avantages
User friendly, drivers can figure it out easily.
Inconvénients
Cost . EROAD upgrades are offered as standard features on other vendors software.
Réponse de EROAD
Hi Mark, thank you for taking the time to give us a review. We strive to be transparent in our pricing and plan features and apologize for any confusion. We will have the team take a look at our material and make the necessary improvements so pricing and structure of each plan is more easily navigated. We appreciate your business and thank you for being an EROAD customer! - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
REVIEW
Avantages
It's great to be able to track my drivers and their status
Thanks EROAD!
Inconvénients
Once in a while I can't find what I am looking for
Réponse de EROAD
Hi Connie, thanks for the review. Our Customer Success reps are available via chat, email or phone to help you find what you need. And they can point you to additional resources on our Helpsite and upcoming webinars that will get you up to speed quickly. - Your EROAD Team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Great Product
Avantages
User Friendly. GPS and Log Admin functions are terrific.
Inconvénients
I can't find on bad thing to say about this product.
Réponse de EROAD
Thank you for your feedback and for being an EROAD customer, Justin! - Your EROAD Team
