En savoir plus sur Sterling

Sterling Talent Solutions est une plateforme basée sur cloud qui fournit des services de ressources humaines liés au contrôle des antécédents et à l'intégration des candidats. Conçue pour les services financiers, la vente au détail, la santé, la dotation en personnel, les organisations à but non lucratif et les organisations de l'économie à la tâche, elle contribue à simplifier le recrutement, le suivi et la surveillance des candidats. En outre, elle aide les professionnels des RH et les propriétaires de franchises à créer des environnements de travail sécurisés pour leurs employés, clients et partenaires. Les principales fonctionnalités de Sterling Talent Solutions comprennent le contrôle du casier judiciaire, les vérifications, la surveillance du personnel, le dépistage de drogues et le contrôle de la santé. De plus, elle fournit des services d'empreinte digitale, ce qui facilite les soumissions électroniques d'empreintes digitales, la réduction de rejets, la conformité réglementaire et accélère l'intégration des employés. Sterling Talent Solutions s'intègre à Bullhorn, Greenhouse, Icims, Jobvite, SAP Success Factors, Snagajobs, Workday, Lever, Agile HR, Ceridian, Cornerstone et divers autres logiciels tiers pour rationaliser les opérations RH. Les prix de la plateforme logicielle varient selon les exigences de l'entreprise et l'assistance est fournie par e-mail, téléphone et FAQ.
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Sterling - Prix

Sterling n'est pas disponible en version gratuite. La version payante de Sterling est disponible à partir de 1,00 $US.

À partir de :
1,00 $US
Version gratuite :
Non
Version d'essai gratuite :
Non

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Sterling - Avis

Note globale

4,1
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Évaluation des fonctionnalités

Rapport qualité-prix
4,3
Fonctionnalités
4,2
Simplicité
4,3
Support client
3,7
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Tous les avis sur Sterling

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28 avis
Adjoh Lucie
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 16/10/2023

Logiciel de gestion

Avantages

Ce logiciel fait partie des fournisseurs de services d'antécédents et d'identité. Son avantage est la facilité de vente en détail et personnel sans aucun doute. L'hôtellerie, éducation, et les universités peuvent en bénéficier.

Inconvénients

Pas d'inconvénients, je rassure l'utilisateur à en utiliser.

Tanim
Tanim
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 27/01/2022

Probably the best I have ever used

Avantages

The best thing about this is, it is simple and easy to use. It is pretty works very well for Background checks, I-9 verifications and others. It is quite feature rich.

Inconvénients

It is a little slow, most of the times.
Other than that, I like pretty much everything.

Chris
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

4,0
Publié le 15/08/2024

Sterling is a solid product. Everything you want in a background screening provider.

Overall excellent experience. Salesforce is top notch and customer service has been responsive.

Avantages

Sterling has a very nice interface and overall it's a smooth running program. Great network for drug screens and timely background screening results.

Inconvénients

I would like the move to their Modern Hub completed. Right now we have the two options and can toggle between them. Do the Modern view and just continue to improve that.

  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
3
Support client
2

3,0
Publié le 06/01/2025

Good Services, Poor Customer Service, Dated User Experience

Overall, they are a good provider, and one of the only ones in Canada that doesn't a decent job at performing pre-employment checks. Their platforms needs updating as does their SLAs with customers.

Avantages

They have a variety of service offerings that are available to their clients and they often get completed packages in a short period of time.

Inconvénients

They customer service was slow to respond to requests.
Their platform is dated, and it doesn't have the best user experience (customer or applicant)

Lisa
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 15/07/2024

Sterling Review

I have had a positive experience with Sterling.

Avantages

Sterling is very user friendly and the process is very timely.

Inconvénients

Sometimes the different options available can be confusing.

Utilisateur vérifié
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 15/12/2018

TENANT APPLICATIONS AND SCREENING

The low cost and ease of use makes this product perfect for our needs.

Avantages

This work great for performing credit checks on rental applications. Work seamlessly and gives me results within 24 hours. Plus they only charge per check so easily billed out.

Inconvénients

They seem to have a really long billing cycle so I often get a bill long after the check so have to cross check to make sure the proper person is being billed.

Matthew
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
4
Support client
1

3,0
Publié le 02/08/2024

Good Product. Beyond Terrible Customer Service

As mentioned in my Pros section, running background checks were relatively easy but the customer service gets a 0/10/. Only option to pay is by ACH without a service fee. $5500 in background checks over the course of a few months and now I have to ear 3% using credit card.

Avantages

Running background checks were relatively easy - single use and bulk

Inconvénients

Customer Service and Payment Method - no online payment. 3% fee to use credit card

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
2

3,0
Publié le 14/07/2023

Not the best with integrations

So far, not great. The implementation and integration has not been a good experience.

Avantages

I like that recruiters will be able to trigger the background check.

Inconvénients

The implementation and especially the integration was not smooth. Sterling was limited in how they could integrate with our ATS which required our team to make process changes that we did not want. Plus, when we were trying to set up the integration, it didn't work in its full capacity as advertised by Sterling, and they couldn't figure out why.

Richard
Richard
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
3

3,0
Publié le 07/03/2018

Sterling works great under most circumstances.

Quick and helpful fulfillment of our diverse background screening process under low-to medium volumes.

Avantages

I appreciate the convenience of the user interface. The technical team at Sterling is educated in the background process law and are able to set up packages containing background check components specifically designed to meet my clients' needs.

Inconvénients

Sterling's process can get bogged down under high volume. There are times when my company processes 20 or more background checks per day. We've had some trouble with turn-around times under these situations.

Utilisateur vérifié
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
2
Simplicité
3
Support client
5

3,0
Publié le 16/05/2019

Sterling Backgrounds

Avantages

Easy to navigate and friendly user. Receive notifications for statuses.

Inconvénients

Too much data entry. Change of date results with no confirmation.

Utilisateur vérifié
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

4,0
Publié le 05/03/2019

Background checks made easy!

Very positive!

Avantages

It's so simple to use and the turnaround time is unreal.

Inconvénients

The pages aren't the most user friendly but once yo learn how to navigate them it's fine.

Monica
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 12/06/2023

Sterling Background Check Services

Avantages

One of the best features of Sterling is the fact that they have several different platforms to choose from and you can integrate with your current Applicant Tracking System. Another great feature is the quick turn around on report results.

Inconvénients

Sterling's customer support can be improved upon. Turnaround time is quick, unless you are processing dozens of reports at once.

Edrick
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 10/06/2021

Sterling is a dependable software.

I greatly recommend this software because it removes a great load in Onboarding Specialists' tasks. It gives us the opportunity to work on some other things which cannot be automated. There are some concerns in the background check results but it is very understandable because this is still a software programmed to do specific tasks. Its other features like electronic forms minimizes the use of papers and reports and analytics makes work faster. Great value for money.

Avantages

This product is very easy to use and it makes our work in the HR-Onboarding team more efficiently. Its reports and analytics, electronic forms, and self-service portal are its fundamental features which both applicants and human resource professionals benefit greatly from.

Inconvénients

Its room for improvement would be when it does the automated background checking with The Work Number, it is very sensitive to providing mismatch/issue in it. Basically, this is because it was how it was programmed. It was programmed to be very specific with the details to match. This is acceptable because, after all, this is still a program with limitations.

Shikha
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

3,0
Publié le 20/03/2019

Sterling-Over all good but needs improvement.

I am not completely satisfied with some of the features provided by Sterling but this is the preferred vendor for some of our clients. It has room for improvements.

Avantages

Sterling is an online platform which provides screening and investigation services. I have been using this software for almost 6 years now and it has become advanced as compared to its previous versions. However, there is still quite a lot room for improvement.
In most of the cases, the turn-around time for criminal check is quick except for few county/state-wide checks. The package set up process is easy and the customer service is good. It offers variety of checks and fulfil the background check requirements from the client every time. They even offer the facility to schedule appointment for drug and medical tests. The user interface is pretty simple and user friendly and does not require detailed instructions to complete the link.
The portal allows view/download the report without the reviewer’s comments. The report generation process is easy and the final report look clean and clear.

Inconvénients

Firstly, there is no intimation as soon as a consultant completes the background check link. They only send an email when the report is complete or they need supporting information/documentation. They should intimate us within 2 days if they are not able to get any response from the employer so that we can start following up with the employee for alternate numbers/documentation. This would expedite the process for everyone. Since there are other strong competitors in the market, they need to focus on the weaknesses in order to sustain in the market.

Sharyn
Sharyn
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
4

5,0
Publié le 05/12/2018

Robust background screening solution

Avantages

I have used other background check services but this one is the most thorough. It can do a credit check very quickly. Doing a standard background check is typically quick unless the candidate has lived in several different states. For any background check platform, it will generally take a while for it to get through all the states so that's not atypical. I have had more success than not and I do like the way the reports are listed. It's very clear cut and concise.

Inconvénients

On one occasion, I did have a background check take a long time for a candidate and it held up their employment. I'm not sure why it got stuck other than I was told the court was taking a long time releasing records but overall that was the only con I really encountered.

Angela
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 26/04/2022

Service is Sterling!

We have been with Sterling for 5+ years. We have a great relationship with our team

Avantages

The support we get and the speed at which we get updates

Inconvénients

Court related searches sometimes take too long

Franco
  • Secteur d'activité : Études de marché
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 20/06/2021

Sterling review

It solves my problem by providing me an easy faster way to find the right and certified people in my business.

Avantages

Sterling is making sure that they can provide the right people for each Companies so you can be sure that even in this time of pandemic you can still hire the right person for your Company. There sofware is easy to use and it is fast.

Inconvénients

Communication/ Dialogue on Asian countries I guess because the product is Great!

Melissa
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/08/2018

Easy Easy Easy!!!

Great program, using this is very helpful to the business field I am in and makes things move along fluidly.

Avantages

Sterling is very easy to use, from the data entry point to finding your completed reports. You can choose your options for running just a background check or adding a motor vehicle report to it. There are also additional options like credit reports for employment purposes and many more. You can pick and choose what you need for each candidate. Turnaround time is generally pretty fast.

Inconvénients

I do not like that I cannot add multiple peoples information at the same time when ordering the same check for more than one candidate.

Crisanto
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/12/2017

Easy to use with quick result.

Having used this software gives us accurate and quick result necessary in making business decision.

Avantages

This system is very user friendly. You just need a few clicks to complete your transaction. And the result is given to you if not today, you will get it tomorrow. They notify you if there will be delay in the result and will provide you estimated time to completion. I love the free webinars that they provide to their clients. This is something that is very valuable for us as part of their product features. Their customer support team are all great and very knowledgeable of the product.

Carter
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
2
Support client
1

4,0
Publié le 27/09/2019

Fine product with non-existent customer service.

Not great.

Avantages

Easy to submit background checks. Also easy to find past ones.

Inconvénients

If you have a problem or one is taking forever to come back, it is next to impossible to contact them. There is no customer service. I also get calls from sales agents trying to sell me Sterling One, when I already use it.

Bethany
Bethany
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 21/02/2019

Easy to use

Avantages

To submit a background check, it is very easy and intuitive. Just need name and email and they take care of the rest. They provide good communication to those that are getting the background check and the employer

Inconvénients

We have had a few times where they say documents do not suffice when indeed they are sufficient and that has caused some frustration but otherwise they are very efficient in what they do.

Dominika
  • Secteur d'activité : Traduction et localisation
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 04/02/2022

Sterling with leave you stress free

Avantages

Easy to navigate/understand the dashboard.

Inconvénients

I cannot think of a feature I did not like or was concerned about while using the Sterling platform

Joseph
Joseph
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

5,0
Publié le 28/02/2019

Clear as day background check

Overall, a fast and easy experience. Would recommend

Avantages

I was in the process of getting a new job and needed a background check. This software was offered as the preferred method. It was easy to do. I just had to fill out some of my own information and upload one scanned document and I was done. It was fast and simple.

Inconvénients

The only con was that the software looks a little dated, like something out of the early 00's.

Heather
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
2

3,0
Publié le 11/02/2020

It works for basic needs

Sterling works for the basic needs that most of our clients need

Avantages

Sterling links with our staffing software so it's easy for our recruiters to use and import to the candidates file.

Inconvénients

Whenever we need a client package set up, the feedback is always extremely slow and frustrating. Even when we express that we need it done quickly.

Daniela
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1,0
Publié le 05/11/2021

It's been 2 weeks of my background check, still don't have it and they are delaying my start...

I would give 0 starts if I could
I would give 0 starts if I could, it's been 2 weeks since the background started, they sent the back an incorrect background to the company I'll work for and have been trying to fix for one week. Every customer service tell me a different story and no one can resolve a simple issue. I would not use their service, as an applicant I almost feel like giving up the job because of the amount of stress Sterling is causing me, at this point they will delay my start date because they couldn't complete the background. If you care about your candidate don't use this service!

Avantages

Nothing, bad customer service, no consideration or effort to get the job done.

Inconvénients

I would give 0 starts if I could
It's been 2 weeks and they don't update me, don't move forward, and can't finish a simple background.

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