SiteMinder

Hi Kerry,

First of all, thanks so much for taking time out to review us! We really appreciate your insightful feedback and certainly hope we can keep focusing on improving your experience.

It's excellent that you've gotten great results using the product! Thanks again for being a customer. It means alot to us.

Thanks,
Mei

Hi Monique,

Thanks for the positive feedback.

We're sorry to hear you sometimes get confused with the connectivity and rates. If you would like, I can organise a time for a member of our support team to give you a call and run your through the best way to use it.

Let me know if you would like me to arrange this.

Thanks,
Kaitlyn @ SiteMinder

Hi Michael,

Thank you very much for your feedback.

We love hearing how SiteMinder has assisted in the operation of your Motel. Thanks for your loyalty and support.

Regards,
The Team at SiteMinder

What a nice review - thanks so much for taking the time to give us your feedback! We'll definitely let the product team know your thoughts on promotional features - there's always new capabilities coming up on the roadmap! Thanks again, the team @ SiteMinder

Hi Marlies,

Thank you for taking the time to send through your feedback, we are constantly trying to improve our service and this feedback is very valuable.

We have escalated this to our customer success and management team, who as you know, have been in touch to discuss. The team will continue to work with you to work through the issues you are having and we hope to resolve them soon.

The team @ SiteMinder

Hi Vegas,

Thank you so much for your time sharing your feedback. We have over 450 travel agencies and our team is always looking to add more. We will keep you updated on any new channels added to our platform. So you don't miss out on anything!

Thanks for trusting us to be your partner,

Warmest,

Jessica

Hi Ando,

Thank you so much for leaving us a positive review. We are happy to hear that you enjoy using the booking button and channel manager! SiteMinder allows multiple administrators as per your recommendation. Please find it here https://help.siteminder.com/s/article/User-Management?language=en_U Meanwhile, if you need us, we are here 24/7 via our chat. Whenever you need us, you can reach out to us via live chat, where our team of professionals is always happy to help.

Thanks!

Hi Khatchik,

Thanks for taking the time to review SiteMinder.

We're excited to hear that our technology has helped your hotel, Metro Hotel Stockholm AB take control over your bookings and availability.

We look forward to continuing to help your staff and sharing more success in the future.

Thanks,
The team @ SiteMinder

Hi Kevin,

Thanks again for taking the time to leave us your feedback. We really appreciate your comments and we're sorry to hear that your experience with us didn't live up to our usual standards. Many of our 35,000 customers enjoy contacting us so to learn that this wasn't the case for you was disappointing.

Kindly let me know if there's anything else I can help you with to give you a great experience with Siteminder. If you are currently facing any unresolved issues, please let us know. If you have a preferred time you'd like us to reach you and a preferred number - please do let me know and I'll get them to contact you as quickly as I can.

We thank you again for trusting us as a customer and look forward to solving your issues.

Thanks,
Misha

Hallo Frau Schillbach,

vielen Dank, dass Sie uns so eine positive Bewertung gegeben haben. Es freut uns zu horen, dass Sie so eine gute Erfahrung mit unseren Produkten, und mit unserem Kundendienst hatten.

Wir wissen die Zusammenarbeit mit Ihnen zu schatzen.

Mit freundlichen Gru?en,
Jessica

Hi Tony,

Thank you very much for your wonderful feedback and ongoing support, from all of the team at SiteMinder.
We look forward to many more years of working together.

Regards,
The Team at SiteMinder.

Hi Jan,

We appreciate your feedback.

We're sorry you didn't receive the usual SiteMinder service we pride ourselves on.

I will escalate this and have a member of our support team contact you to discuss your queries.

Regards,
The Team at SiteMinder

Hola Johana,

Gracias por compartir tu opinion con nosotros. Es una dicha ver que estes muy satisfecha con nuestros productos y nuestro servicio al cliente.

Seguiremos trabajando para ofrecerte una muy buena experiencia. Gracias por elegirnos.

Saludos,
Jessica

Hola Ivan,

Muchas gracias por compartir tu experiencia con nosotros. Nos alegra enormemente que nuestro sistema te este ayudando a realizar todas tus tareas eficientemente. Seguiremos trabajando para ofrecerte un servicio de calidad.

Gracias por tu confianza en nosotros y todo apoyo.

Saludos cordiales,
Jessica

Hi Gail,

What wonderful feedback, thank you so much. We love hearing how much of a difference our products can make.

Thank you for your support and we look forward to many years of working together to come.

Regards,
The Team at SiteMinder

Hi Laura,

Thanks for taking the time to review SiteMinder.

We value the feedback from our customers and are very happy to here that our staff have helped you have a positive experience.

Thanks,
The team @ SiteMinder

Hi Aaron,

Thank you so much for taking the time to share your feedback. We are thrilled to hear you are making the most out of our platform. We are always ready to help you out on anything you may need. Our support team is available 24/7 via chat for any questions, and we also have plenty of resources and training materials on our knowledge base page. Feel free to check them out on the link below.

https://help.siteminder.com/s/?language=en_US

Thanks again for your time and trust. We loved hearing your thoughts and so greatly appreciate your partnership with us, Aaron!

Warmest, Jessica

Hi Dominic,

Thank you very much for your review, we are always happy to hear that we are saving you time.

Regarding your request to enter cents in prices, thank you for this feedback, I have passed this on to our development team.

Regards,
The Team at SiteMinder

Hi Wayan,

Thank you so much for your great feedback and for being a wonderful SiteMinder advocate.

We looking forward to continued partnership with you for years to come.

Regards,
The Team at SiteMinder

Hi Christiane,

Thank you for taking the time to review our software.

We are constantly trying to improve our service for our customers and the feedback you have provided on your experience is very valuable.

We are excited to hear that you are satisfied with our system and its functionality.

If you have any further questions or comments, please don't hesitate to ask.

Thanks,
The team @ SiteMinder

Hi Robin,

Thank you very much for your review, we appreciate it.

It is wonderful to hear how our products benefit our wonderful SiteMinder advocates each and every day.

We look forward to working with you for years to come.

Regards,
The Team at SiteMinder

Hi David,

Thank you so much for your wonderful feedback, loyalty and support. We look forward to working with you for years to come.

Regards,
The Team at SiteMinder

Hi Samia,

Thank you very much for your lovely feedback.
We look forward to working with you for many years to come.

Regards,
The Team at SiteMinder

Hi Amir,

Thanks again for taking the time to leave us your feedback. We really appreciate your comments and we're sorry to hear that your experience with us didn't live up to our usual standards. Many of our 30,000 customers enjoy contacting us so to learn that this wasn't the case for you was disappointing.

As promised, we escalated your concerns and feedback to James our Vice President of Sales in London who reached out to you on the phone and is helping you review our products and services in full. We hope this will give you a better view of SiteMinder because we really value your custom and we hope we can help your hotel to drive more bookings.

Feel free to contact us at any time for further support.

Thanks,
Kiarnie @ SiteMinder

Hi Doug,

First of all, thanks so much for taking time out to review us! We really appreciate your insightful feedback and certainly hope we can keep focusing on improving your experience.

It's excellent that you've gotten great results using the product! Thanks again for being a customer. It means a lot to us.

Best,
Lauren

Hi Geoff,

Thank you kindly for your review.

We greatly appreciate your feedback and loyal support.

We look forward to working with you for years to come.

Regards,
The Team at SiteMinder

Hi there,

Thank you for leaving us a positive review and finding SiteMinder a helpful system for your property.

Meanwhile, if something is not working as it is supposed to, please reach out to our 24/7 chat support they'd be happy to assist with any queries. Thanks

Hi Eric,

Thanks for sharing your feedback with us and other hoteliers. We have passed on your suggestions to our product team and they will take it consideration for future developments.

We will keep working on improving your experience with us!

Warmest, Jessica

HI Michael,

Thanks again for taking the time to leave us your feedback. We really appreciate your comments and we're sorry to hear that your experience with us didn't live up to our usual standards. Many of our 35,000 customers find our software user-friendly so to learn that this wasn't the case for you was disappointing. If you'd like to give us another try, we are certainly happy to get you the support you need and set you up for success!

All the best,

Misha

Hi Nukun,

Thank you for taking the time to review us, we appreciate it.

We will pass your feedback on to the relevant departments and look forward to working with you for years to come.

Regards,
The team @ SiteMinder

Hola Merche,

Muchas gracias por tomarte el tiempo de compartir tus comentarios con nosotros y otros hoteleros.

Es un placer saber que estas satisfecha con nuestro channel manager y que nuestro equipo de servicio al cliente te este ayudando en lo que necesites.

Agradecemos tu sugerencia y la tendremos en cuenta en nuestro plan de mejoramiento.

Gracias de nuevo por creer en nosotros.

Saludos Cordiales,

Jessica

Hi Adriana,

First of all, thanks so much for taking time out to review us! We really appreciate your insightful feedback and certainly hope we can keep focusing on improving your experience.

We are always looking for ways to give our customers the best possible experience. As such, we regularly release products and have a dedicated support team.

Let us know if there is anything we can do to further assist you to get the most out of your products. Thank you again for trusting us to be your partner. It's fabulous customers like you that make what we do so worthwhile.

Thanks,

Misha

Hi Kelly,
Thank you for your feedback and we are sorry to hear that you haven't had the best experience with our products.
We are constantly working on improving the experience of our customers through developing our products, and we would love to hear further feedback from you if you would like to email us at [email protected].
Regards,
The Team at SiteMinder

Hi Jim,

Thank you very much for your review.

We are glad to hear how our products make operating your business easier.

We look forward to working with you for years to come.

Regards,
The Team at SiteMinder

Hi Colin,

First of all, thanks so much for taking time out to review us! We really appreciate your insightful feedback and certainly hope we can keep focusing on improving your experience.

It's excellent that you've gotten great results using the product! Thanks again for being a customer. It means a lot to us.

Thanks,
Lauren

Hi Corey,

Thank you very much for your kind feedback and for being such a loyal customer.

We will take your payment method request onboard.

Regards,
The Team at SiteMinder.

Hi Baratharun,

Thank you for your feedback and suggestion.

I've passed this onto our Product team who always appreciate direct feedback from users like yourself.

If there's anything else we can do to support you and your team, please do let us know.

Thanks,
Mei

Hi Martin,

Thank you for taking the time to review us.

It is always nice to hear how our product suite is making operating you business easier. We are also happy to hear you're receiving customer service we pride ourselves on.

Regards,
The Team at SiteMinder

Hola Beatriz,

Muchas gracias por tomarte el tiempo de compartir tu opinion. Nuestro equipo de servicio al cliente esta disponible a cualquier hora del dia a traves de nuestro chat. Es la manera mas facil y rapida para solucionar cualquier duda que tengas.

Gracias por elegirnos y por todo tu apoyo.

Saludos,

Jessica

Hola Laura,
Muchas gracias por compartir tu experiencia con nosotros. Hemos compartido tu sugerencia acerca del app con nuestro equipo de producto y la tendremos en cuenta como mejoras a futuro.

Gracias por tu apoyo!
Ereena

Hi Stephanie,

Thanks for taking the time to review SiteMinder.

We're happy to hear that our system has successfully improved your efficiency.

We're always looking for feedback from our customers to improve the functionality of our system and we will look into your connection issues further.

Thanks,
The team @ SiteMinder

Thanks so much for taking the time to leave your review - we're happy to hear that you're often full! :) The team @ SiteMinder

Hi Thomas,
We are appreciative of your honest feedback and sorry to hear that you haven't had the best experience with our products.
Our team are constantly working on improving the experience of our customers through developing our products.
If you would like to be in touch with further feedback, please contact us at [email protected].
Regards,
The Team at SiteMinder