storEDGE Management Software

Wonderful

StorEdge is really user friendly we noticed a difference in just our 1st month with them.

just learning it but so far really like it!

how quick it is customers are in and out and that is what they want and we are here to make our customers happy!

Overall very good.

Well Pleased

We are very happy we chose StorEdge for our software needs. It made our first experience running a storage facility go very well. We have been a customer for well over a year & have been very pleased with the company's willingness & ability to make changes to the software for the ease of the user. With their willingness to listen to what works for the user, the updates they have put in place have really made it very user friendly. The customer support team members are very knowledgeable & willing to address any problems we encounter. Love the ability our customers have to pay online & keep up with their acct through the portal. Invoicing is made seamless with email & text. Great system to keep up with customer accts!

So far it has been a pretty good experience

Works well and they seem to be improving it often.

WONDERFUL SERVICE

There are a lot of glitches

Very professional customer and manager interface

Very good system. Very fool proof. Good reports. Professional appearance. Very responsive customer service. Friendly knowledgeable customer service from headquarters. Not overseas.

Storesge

The software is easy enough to use not has a few quirks and is sometimes unintuitive. Small things like how to enter more than one email for a single customer. And the. Offset issue is that it doesn't work with our gate software system linear controller.

Love love love this software!

StorEdge is very easy to adapt to. The entire software is easy to move around in. If you had no knowledge of the way it works, it is designed in such a way that you would very quickly be able to comprehend and function in it successfully.

Amazing Customer Support!

I have become far too accustomed to being placed on hold' wondering if someone is ever going to pick up the phone, or if this is some kind of cruel joke to see how long it takes me to memorize and start humming along to the instrumental elevator music. This is why I love the StorEdge customer service! Because I have never waited more than a few rings until I am connected to a human... That's right, a real human, not an automated machine that buys the humans time. The customer support is always helpful, friendly, and has not once left me with a question unanswered. I cannot say enough good things about the assistance they provide!

Storedge is very easy to use and the customer service is wonderful.

VERY SLOW

It is ok. But does not offer needed basic reports.

Makes all my task smooth and fast.

overall anneasybsoftware to use

Overall very user friendly after a few days of use.

Overall it's nice.

What?

Excellent Facility Package

Overall, from the beginning storEDGE has been excellent to work with! We're a new facility, and greatly appreciate the guidance and honesty on opinions and helpful tips in making our facility profitable and successful. Their websites are clean, neat and easy to utilize. We receive multiple comments from people in the community on how easy it is to find the information they're looking for. The software and merchandise programs are even better. Moving a new tenant in is simple and straightforward. Could not have asked for a better company to work with!

I like the ease of use. very self explanatory

Assistant Mgr

Easy to use program, things needed are on dashboard. Need to fix small glitches, system overload. Easy to move in and out tenants. Notes need to stay with tenant NOT unit

brand new to the self storage industry, we chose StorEdge for thier marketing capabilities

Great Program Overall

We have been using StorEDGE for about 6 months now and overall it was a great improvement over our last software. I love the automatic receipt email feature and the ACH functions. Our clients have been thrilled with the ability to pay online. There are a few features that I would like to see added like the ability to print deposit slips and combine tenant accounts, but other than that it is awesome.

American Storage

Still like to see the entry of new tenants streamlined even more. It still knowing the system very well to enter in a new tenant or to schedule a future move in date.

Simple and Complete

Ease of use. Simplicity.

Thanks to this software, our facility is on a level playing field with larger facilities.

The software is easy to use and understand. I love the fact I can access it from anywhere. Our customer's love the ability to pay online and view their accounts. The hardest part about switching to storEDGE was change itself. We had been on the previous property management software for 11 years. The actual conversion was very easy and very few issues after the fact. Customer service has been great, anytime I've had an issue/question they are always helpful (and I called a lot in the beginning).

Awesome Software! Easy To Use!!

This software is amazing. Very easy to use, very detailed, and fast. Coming from the software we used before to this was truly great.

The RV Loft Loves storeEDGE

We opened for business in May of 2016 and are already approaching capacity. storeEDGE did an amazing job building a website that has quickly generated organic SEO driving customers to our business. The integration of the phone calls to storeEDGE makes it seamless for us to add leads and track them through our sales funnel. The management summary report is my favorited because I can get a quick snap shot of revene, receipts and projected run rate on revenues.

Great Support...Overall Nice Product

For the most part, StorEdge is very streamlined and, when up and running, is very simple to use for basic functions. There are a few hiccups we've run into with some functions and a few convoluted ways of doing another function. Aside from those issues, StorEdge is a very nice system. StorEdge customer support has been second to none in my early dealings with them. If I don't get through right away, I receive a call back very shortly.

Grateful for availability of this software

I am grateful to be able to have this software program. This program aides with keeping all of my checks and balances in order. I am able to keep track of all of the past due tenants and see the units that need my attention at a glance.
The program is especially good with the customer assistance.
Many good improvements continue to be made to aide in the perfection of the program.
The educational videos are very helpful.

All and all its a good system.

There are little things that bother me but I need to spend more time using the system to figure out how all the functions work. Thank god for great support team.

As a new customer, Storedge has made getting started in the storage buiseness a breeze. ...

We are new in the storage business. Storedge has made getting started in the storage business so much easier than
going it alone.
The customer service is top notch..

Excellent product

Great product for the money. Gives you absolutely everything you need to run your operation in one place.

Comprehensive and easy to use

The software has a great user experience. It has great automated reminders for not only the user but the customer as well. It has had recent improvements that allow for a seamless transition in moving and transferring tenants. Great automated record keeping as well, including recording phone calls, allowing you to follow up easily on leads. Great value for the money.

Storage Software

We have been happy thus far with our transition to this new software platform. The overall quality of the product and the customer service experience has been good. I do have some pricing concerns but overall we are content right now and we are expanding the use of the software. I am happy that we made the transition and look forward to building the relationship.

Great Product, Even Better Customer Service

The storEDGE Management Software is easy to use and extremely helpful in managing our self-storage facilities. The only thing better than the actual product is the team behind it. The storEDGE team takes customer service to a whole new level. The combination of an incredible product with amazing customer service makes storEDGE the best option on the market.

Craig Richerson

Big Complaint - I can't go back after month end and get a good month end rent roll. As far as I can tell, I have to print my month end rent roll on the last day of the month as late as possible in the day. I forgot to print the month end rent rolls on the last day in October, and as a result I could not get rent rolls dated Oct 31, 2016.

Happy Customer

I've been a customer for about a year and a half. The experiences with the support staff has been nothing short of superb; they are very helpful and prompt to resolve any issues. The program is easy to use and really easy to understand. I'm very happy; I spend less time getting things done and more time with my customers.

Storedge software

Storedge is ok. I wouldn't say it's great because it has a hard time integrating with Digigate. Also we've noticed that Money orders aren't being recognized in the reports. It would also be helpful if we could reach someone 24/7. There have been times when we've called because we needed assistance and no one was there.

Storedge Review

I have been using the storedge software for the past 1 and 3 months. It is so user friendly and I have not many issues at all! When I have had any issues, I have called customer service and they immediately helped me through any issues.

Excellent Management Tool / Resource

Software is not only easy to use, but designed to be with the times. Lead management capacity is excellent and sticks this software ahead of the rest. Cloud based. Support is awesome. Recommend to anyone in Self Storage management.

New customer unfamiliar with the industry

Great value, and VERY responsive customer service. Software could maybe use some improved tutorials, maybe a YouTube channel.

Only issue has been the system has been down a few time over the past couple of weeks.

StorEdge Review

The software is a great software to use. It is very user friendly and our staff was able to navigate through it pretty quickly. Customer support is always available to help with any problems that come up.

Great product

StorEDGE is a great product for the self storage industry. There are many analytical tools which allows one to really figure out how your properties are performing. We will continue to use storEdge.

Great Service. Getting Better Every day!

Customer service is great. Easy to access and easy to deal with. Software is packed full of features that admittedly take a little bit of time to learn - those things beyond the basics that is.

StorEDGE Review

This software program is very easy to use. My only complaint is that the summary report takes too long to update. Everything else works great. Customer support is excellent!

Customer Portal

Overall it is great software. I have had customers repeatedly tell me that they are unable to login, and they cannot find a customer support contact number to call.

Great software and support staff

I have been using the software for 2 years and I find it very effective. The few times I have called the support staff they were very knowledgeable and helpful.