Beds24

Avantages

-very very flexible
-simple and clear interface
-fast loading
-good support

Inconvénients

Pictures manager is not very handy.
Missing central inbox for Airbnb and Booking
1€ per XML connection it's OK, should be free for iCal

Avantages

Fully featured; if you can't find what you want the chances are it's in there somewhere and the customer support is superb and free. Pay as you go means you don't buy more than you need, and it's very reasonably priced anyway.

Inconvénients

Third party booking page (iframe) makes it very difficult to track conversions in Google Analytics. Hopefully Beds24 are working on a wiki if they haven't posted one already - hint ;-)

Avantages

All possible channels are supported. The few ones that are not, can be worked around using their general iCAL import/export functions.
Everything is easily configurable.
Highly customizable widgets can be easily embedded in any webpage.
Good documentation for every feature.
High availability.

Inconvénients

The administration user interface is sometimes a bit difficult. But the setup on these pages are usually a one-time thing, so this is not a real problem for most admins.

Avantages

It has everything a hotelier or a manager needs. So many functions which make life easier.

Inconvénients

There are no things that I don´t like. Only I would love to see prices for children depending on their ages.

Avantages

- A lot of funtions
- Very fast customer service
- Extensive wiki where you can find almost everything
- They keep getting better all the time

Inconvénients

I am obligated to leave 40 characters here but honestly don't have any con.

Avantages

It helps sell our apartments in Piran with ease, allows integrations with Wordpress, Stripe for payments and the channel managment has not let us down once. In 5 years of usage, we never had overbookings, any errors in pricing.

Inconvénients

Anything that seemed hard to implement, the support team assisted instantly, with short explanations not having to read through endless manuals.

Avantages

The beds24 channel manager has great interface. It's very easy to use and has a lot of functionality. It also includes detailed manuals for everything. What stands out especially is the support. They responses are always quick and to the point. They have helped me with everything from the beginning. Extremely satisfied!

Inconvénients

Beds24 has support for many booking engines. There are still some smaller ones that are not supported, so would be great to see those. It's not really a major problem.

Avantages

Servers are always up, fast responses from the customer service team, frequent new features added, very user friendly. Free widgets for your website. I don't understand why anyone would use an alternative.

Inconvénients

honestly... i can't think of a way to improve the software as there are so many integrations to other softwares.

Avantages

Beds24.com is excellent. I am not technically minded/computer orientated but the personal support from Iuri at Beds24.com makes my life so much easier when I need help updating prices and have other questions.

Inconvénients

Would prefer if it wasn't self - service. If you could just send an email explaining what you'd like to achieve and if the beds24.com team could do it for you even at a higher cost it would be worth it.

Avantages

Accessible -- low cost to set it up and keep it running, pricing customizable.

Inconvénients

So many mistakes -- expensive mistakes -- that came about b/c the software user interface is so difficult to navigate, tons of sub-entries and duplicate entries required, incredibly complex design. Good for someone who wants to spend a few weeks becoming an expert on the software.

Alternatives envisagées 

Avantages

Customer service, easy to set up, very customizable. You pay for what you need

Inconvénients

nothing . I liked everything : it's doing everything I wanted it to do and even more!

Avantages

Beds24 is not limited , it allows totally flexability and does not tie you into contracts.

Inconvénients

The software has no real faults, in our view it is the best channel management in the market today!

Avantages

A really efficient software to manage apartments/hostel and automate

Inconvénients

For me all is great, there's still room for improvement but the beds24 team is always listening customers and they needs to improve their software

Avantages

What ever you want to set up, you will be able to do it. The customer service is always here to help. Whatever is the subject of your question. This answer will be there a few hours after you asked it.
Suggestions to improve the software : I made one A dew hours it was done ! With thanks for my good idea
The price is really lox compared to the other channel manager with numerous functions you will not be able to find in any other software.

Inconvénients

Thé old interface. Support only in English or german

Avantages

I have already occupied many channel managers, and Beds24 is the most complete of all. Many automations can be customized. It has a very good cost benefit. I'm sure I'll be with them for a long time.

Inconvénients

Because it has many functions, sometimes I don't understand very well what it had to do. But they have a very complete manual.

Avantages

the best pms/channel manager in the market

Inconvénients

support sometimes dont deliver the fastest response

Avantages

The Booking grid is an effective tool to manage bookings and inventory

Inconvénients

The integration problem can be a little tedious as you have to go through the online manual for any troubleshooting

Avantages

After reading the support documents and using the setup wizard the software becomes easy to use. I have tried other software and in comparison, Beds24 is very complete, especially the booking engine which can be adapted to individual needs. The channel manager connection is also excellent.

Inconvénients

At the moment there is nothing I dislike about the software. There is some time needed initially to learn how it all works, however the support team are excellent and very quick at responding if you have any doubts.

Avantages

PRICE compared to the others we looked at. The face book integration for our page. Invoice management. channel software is great.

Avantages

The customer service and online/Zoom support is second to none. At first it is not easy to navigate by yourself, I decided to use the 30 minutes free tuition and then a paid hour. The best return on investment I have made in a long time. The gentleman was extremely professional, knowledgeable and very pleasant. I now have all my properties up and running on Airbnb, booking.com and the other guys. Thank you

Inconvénients

Nothing to complain about, as said above before the tuition it is not very intuitive (no channel manager is) but after the tuition it is very easy to use

Avantages

Great capabilities, covers everything you need managing a vacarion rental.

Inconvénients

Nothing! It's just a very good system and improving every day.

Avantages

Accurate and quick update of inventory cross channels

Inconvénients

Not really user friendly because it is a bit too technical

Avantages

Great user interface, Has every feature you need for the French Market

Inconvénients

Some of the interaction of the various save menus complicated coul be more user friendly if you work with multiple pages open

Avantages

Great Software which you can customize a Lot. Easy to use for everday Business. Good price. It ist a self service system, but they answer questions via Forum oder Tickets.

Inconvénients

It takes quite Some time to Set the system Up. I had to Read a Lot in the Beds24wiki. I guess If i had to do it again ist would be much faster.

Avantages

Schaut gut aus und kann viel, für mich aber schwierig einzurichten.

Inconvénients

Ist für mich nicht möglich, alle Formulare, etc. einzurichten.

Avantages

Full functionality, API, customer service

Inconvénients

UI a bit "old fashioned", rates are very flexible -> rate plans should be added, though.

Avantages

- did many things such as create a website and allow channel management

Inconvénients

- was concerned with the fact that I would have to pay for each SMS text message for notifications