Pushwoosh

Avantages

You can integrate PN to an App in literally minutes. It works great and their API is pretty simple to use.

Inconvénients

The Email sending tool simply doesn't work, and PNs for cases outside the happy path (i.e. Android with the app closed) don't work.

Avantages

UI is very easy to understand, and there is no need to be a technical person for it.
The options which are giving in the control panel are easy to use, and designed very well.
For dev-wise, the API is great and easy to implement.

Inconvénients

The reports need much more work, and the ability to really analyze and understand the users and the way it's behaving still uck of data and options.
Segments are not enabling OR options.

Avantages

It is really use to set a preset and use it for several Pushes

Inconvénients

Sometime the tool does not load properly.

Avantages

The best service's thing is Customer Journey Builder. With the help of it, I managed to increase MAU of GC.SKINS mobile app (B2C) up to 16,62%, and Revenue — up to 4,58% within the 2021 year by creating automated push notifications, based on our CJM.

Inconvénients

Separating actions into tags and events was not an obvious option even for our developers, which required additional time to integrate them.

Avantages

It's easy to implement and to schedule push notifications on it.

Inconvénients

I feel they could improve the way the stats are being shown. Also, the UI isn't friendly (though it improved a lot comparing to 2 years ago).

Alternatives envisagées 

Pourquoi passer à Pushwoosh

Avantages

We've been using Pushwoosh for over five years, and it has been great for automating our push notifications. We've seen a real increase in conversions and sales, especially from using geo-targeted pushes! Targeting is precise and effective. And it's as easy as sending broadcast and simple scheduled pushes. All messages came relevant to our international audience

Inconvénients

Some tasks still required our tech team's attention (although I doubt any other customer engagement tool can free your developers up completely).Reasons for choosing Pushwoosh: Pushwoosh were known as leaders in the push notification market, and we didn't regret choosing them.

Avantages

Ability to integrate with various mobile platforms and support

Inconvénients

Portal UI is rather complicated and could be confusing

Avantages

We started as a small business five years ago, and we needed a platform that can help us to send push notifications straight out of the box. Pushwoosh is simply amazing for accomplishing this task because the platform offers a complete user interface that can be used to create, schedule and manage push notifications with a lot of features added, like geo-fencing, rich content push and even setting up an entire customer journey.
The platform also offers SDKs integration with all major OSes/browsers including Huawei and Amazon.

Inconvénients

For deeper integration with our software, we subsequently opted for integration via API, which is another key feature offered by the platform. That kind of integration wasn't very smooth it's a little bit cumbersome at some points, requiring a lot of testing ​before you can go live.

Alternatives envisagées 

Avantages

Pushwoosh was the ideal solution for our application because of the price point, and its robust features allowed us to replace 2-3 other products, saving our company thousands of dollars. We were able to build custom geofencing solutions for push notifications, creating push notifications in multiple languages and deep-linking to certain parts of our application.

Inconvénients

The user/admin backend interface could use a little cleanup. There are parts that are non-intuitive and involve training from Pushwoosh developers.

Avantages

Easy user interface and professional customer service, as well as continuous improvement based on user feedback in product development

Inconvénients

There are some technical errors in the BETA versions, but they follow them immediately

Avantages

La plataforma y sus diferentes herramientas son muy fáciles de utilizar. Es intuitiva y permite ajustarla a las necesidades del negocio.

Inconvénients

Hace falta poder tener un soporte en español para potencializar las herramientas.

Avantages

It is really easy to use, there is no need to be a technical person to use this platform

Inconvénients

we haven't had a bad experience with you, maybe the communication when you release new versions but it is not a beg deal

Avantages

PushWoosh is a very user friendly software, with all features that you would expect from a Push Notifications platform

Inconvénients

Some functions like adding images with different languages ​​in the same push

Avantages

Pushwoosh is very fast, we use it to push new messages and that's allot of messages, What I also like about Pushwoosh is the send limit so we don't get hummerd by so many users

Inconvénients

if you have so many users Pushwoosh and you use it only for push it could be expensive and you can find less cost services

Avantages

Wp plugin to sent directly from wp panel.

Inconvénients

Sometimes does not deliver, or deliver with latency

Avantages

Price, ease of use, platform supported, api

Inconvénients

Faster support with intercom. You guys only use email support but that feels a bit outdated. Maybe setup a slack message group and invite all your customers?

Avantages

we used to use pushwoosh as a service to deliver pushnotifications to all platforms

Inconvénients

adding pushnotifications delivery report will be great

Avantages

Easy to use and engage wity customers via push or in-app. What I like the most is the ability to have html/css/js on the in-app so I have freedom to create content without deploying a new version of the app

Inconvénients

I would like to have better reports about uninstall/opt out of pushes.

Avantages

Support and response time was an issue.

Inconvénients

Advancement of features looking from more customer engagement and experience point of view.

Avantages

Flexibility and customer support is great, and we were able to migrate our users from the previous platform.

Inconvénients

There were some minor issues initially while we were setting up, but it was resolved later with their dev team.