Passportal

Avantages

Channel focused and helps us solve the password problems our clients face

Inconvénients

Would like to see 2 factor authentication as a service.

Alternatives envisagées 

Pourquoi passer à Passportal

Avantages

This software saves you a huge amount of time and we have not even started to get into all that it can do for us. Making managing passwords such a breeze and time is money. I believe that as we grow this will help keep our headcount low and increase profitability.

Inconvénients

It's not really liking the least, but there is just so many things that is can do for us and we are still learning.

Avantages

Full auditing of password access
Ability to fill passwords in ConnectWise Control (ScreenConnect) sessions

Inconvénients

Documentation piece is lacking, but improving.

Avantages

Helps us be much more organized by centrally managing all our clients passwords, assets, and documents.

Inconvénients

The mobile app still needs a lot of work. Its functional but could do so much more compared to the functionality of the web app.

Avantages

The ease of use and the return on investment with Site. Also +docs helps u renewing our documentation. And the integration with autotask.

Inconvénients

nothing comes to mind, passportal has everything you need

Alternatives envisagées 

Pourquoi passer à Passportal

Avantages

Integration with ConnectWise remote control

Inconvénients

Cannot view/copy the password in the connectwise remote control plugin. Requires logging in to passportal

Alternatives envisagées 

Pourquoi passer à Passportal

Avantages

Additional document management ability. Review previous passwords. Password change auditing.

Inconvénients

Some difficulty navigating and implementation with clients.

Avantages

-Integration with Connectwise Manage and Control/Screen Connect
-Accessibility and overall security considerations during development
-Tracking who has access which passwords in a time period

Inconvénients

- User configurations with security groups - a lot of flexibility but leads to more maintenance for a small deployment

Avantages

Easy setup.
Easy organization!
Secure and reliable to use!

Inconvénients

Takes a little bit to get used to when implementing documentation and passwords, once you get the hang of it tho it’s flawless!

Avantages

The Password control functionality is primarily what we were looking for

Inconvénients

The way we seem unlikely to integrate it with our own processes

Avantages

It’s a great way to manage all of our client information in an organized manner.

Inconvénients

Navigating through some menus is a bit cumbersome while learning it.

Avantages

Passportal has made documentation a lot easier and quicker. It provides a really good structure of all of the documentation, which I didn't have previously with using something like OneNote.

Inconvénients

Having a couple issues with integration with Ninja. Same serial number computers aren't coming in. Working with support currently.

Avantages

- Strong password management features
- Great integration with CW Control
- Aggressive development roadmap

Inconvénients

- Documentation management not as robust as other tools
- Limited ability for version control
- No templates for passwords

Avantages

Easy of use of the product when saving passwords

Inconvénients

Cost of the product since no one likes to pay for software