Routific

Avantages

Extremely easy user interface. I needed to generate optimized routes for 20-40 drivers and 500 addresses. I was able to do this without having to trudge through a lot of other features that I didn't need. The routes were generated quickly, and were very drivable. For output I used the spreadsheet that shows all routes and all stops per route. This was perfect for me because the drivers didn't want to get routes over their phones via a dedicated app or a list of hot links to feed into Google Maps. It was easy to go into Settings and customize my optimization criteria. The Routific staff that I corresponded with were extremely friendly and helpful, which made the whole experience a real pleasure

Inconvénients

I wish I could have gotten the "solution" spreadsheet with a separate tab for each driver (in addition to the main overall tab that I already got), plus a simple pdf of stop addresses for each driver. I wish the free trial allowed more than 20 drivers, although I understand that Routific would have raised the limit for me if I had really pressed.

Avantages

wanted to express our satisfaction with the route map system your team has provided. It has significantly enhanced our delivery operations, and we want to share our positive experience.

The efficiency of the route map system has played a pivotal role in our deliveries, enabling us to optimize routes and enhance overall delivery timelines. As a result, our customers have taken notice of the improved service and have been expressing positive feedback through our messaging system.
We appreciate the effort your team has put into developing and maintaining this system. It has become an invaluable asset to our operations, and we look forward to continued collaboration.

Thank you for providing a tool that has not only streamlined our processes but also contributed to the positive perception of our brand in the eyes of our customers.

Inconvénients

I would like to bring to your attention the challenging economic conditions we are facing in Sri Lanka. The fluctuating exchange rates and the depreciation of the Sri Lankan rupee have significantly impacted our operational costs. As a result, we are finding it increasingly difficult to absorb the rising expenses associated with your services

Avantages

The ease of use, simplicity, and customer service is second to none. I have tried and demo's every routing tool out there and none come close to Routific with ease of use and simplicity.

Inconvénients

Customer notifications - I wish the platform could customize notifications per each customer. Meaning, unless you delivery for one customer only; you can't add in their name or other customers will get that alert with another company's name. It would be great to have customized alerts.

Avantages

Ease of use. I was able to provide a csv files with my names, phone, email and addresses and the output retained that data for my next step.

Inconvénients

I couldn't just copy and paste my data, adding the extra step to create the csv file fom my spreadsheet.

Avantages

As someone with a background in software design, I give Routific 5 stars. The user interface is excellent, the navigation in the software is intuitive, and the manual is well designed and helpful. The software developers are very good at what they do.
I also liked the live demo which allowed me to see Routific in action and to ask questions.

Inconvénients

I haven't found anything to dislike about the software and, based on my experience so far, I don't expect I will.

Avantages

Routific makes scheduling your route a breeze and transferring it to a spreadsheet just as easy. The app is super easy to use and can be downloaded and taught to new drivers in minutes. The customer notification function makes our small business look like a big business and also keeps them very well informed about their delivery with the touch of a button.

Inconvénients

We have not really had any issues in the couple of years we have been customers but if I had to pick something that could be improved on I would say that it would be nice to be able to have the ability to add more characters or even logos to the customer notification texts.

Avantages

The accuracy and ease to use coupled with the seamless integration with other systems.

Inconvénients

Getting around the integration of the mapping system was hard at the beginning but the Routific helped a lot!

Avantages

We have had the pleasure of utilizing Routific for our flower delivery business, and I must say it has been an absolute game-changer. If you're looking to enhance efficiency, save time, and maximize productivity, look no further than Routific. The experience is seamless and user-friendly. The platform's intuitive interface allows us to quickly input our destinations, preferences, and time constraints. It effortlessly handles complex delivery routes with remarkable precision.One of the standout features is its powerful algorithm, which swiftly processes vast amounts of data to generate optimized routes. Within moments, I receive an intelligently optimized itinerary that significantly reduces travel time and mileage, resulting in considerable cost savings for my business. It accounts for various factors such as traffic conditions, time windows, and even prioritized certain stops based on specific criteria I set. It has streamlined my operations. Routific's dedication to accuracy is truly commendable. Another aspect that truly sets Routific apart is its exceptional customer support. The team behind this service is just awesome. They are knowledgeable, responsive, and genuinely invested in helping their users succeed. Whenever we have questions or encounter a challenge, the support team is there to provide prompt assistance, ensuring a smooth and hassle-free experience. 5-stars: It is an invaluable tool that will revolutionize the way you navigate delivery routes.

Inconvénients

Nothing! Truly. They are very receptive and have made changes over the years that have addressed our feedback.

Avantages

Not only has Routific been beneficial to us as a route optimization software (very easy to pick up on), but also very useful as a tool that stores information about our Customers and their specific info that is essential for our drivers to know. Customer notifications are an excellent feature that helps customers stay updated on their orders without the need to contact us to update them about their orders. We also love the Delivery Tracking Link feature included in the Customer Notifications, as it helps our customers visualize where their order is.Anytime we've had to reach out to Routific for help or suggestions, they’ve always treated us with the utmost respect and provided excellent feedback and service in a very timely manner. Truly one of the best customer service experiences we have ever had.As a developer, I appreciate Routific having APIs to access whenever our company is ready to create its own platform and interconnect it with Routific's when the time is right.

Inconvénients

No downsides; Routific has shown us that anything we find to be "negative, they are more than open to getting it corrected or improved upon with their team.

Avantages

We like the ability to load routes using a template

Inconvénients

We think that the live tracking feature should be a standard and not an addon.

Avantages

We use 50 volunteers to deliver 1,000 meals in 90 minutes. Planning routes and getting volunteers to their destination on time is a nightmare. Routific makes it easy. It gives us the best route in minutes and then puts it on the driver's cell phone so that they can find it. That's easy.

Inconvénients

The spreadsheet that we used previously wasn't formatted correctly so that it could be imported into Routific so we had to do some work to reformat our data. That was the only issue we had.

Avantages

Extremely responsive in a timely manner and supportive.

Inconvénients

Can't think of anything at the moment...

Avantages

Our nonprofit organization has been using Routific for the past few years to regularly deliver food packages to families in need. Each dispatch, we need to manage 100+ delivery recipients as well as dozens of drivers. Planning the delivery routes manually would be challenging, but thanks to Routific we are able to create efficient routes very quickly. Inputting driver and stop information is quite simple, as it can import from spreadsheets. In addition, we have used the API features to integrate Routific with our internal spreadsheets and automate our dispatch process even further. Routific also automatically validates address data and highlights possible errors, which is very helpful as our data can be quite messy at times. The driver app is also easy to use, and we have received positive feedback from our drivers. The integration with mapping apps helps them navigate their routes, and we are also able to track their delivery success and performance afterwards to identify any areas for improvement.

Inconvénients

We haven't run into any issues with Routific, and it's been a great fit for our organization's needs.

Avantages

Very user friendly. Extremely capable system. I was so impressed with the system the first time we used it a few years back to deliver our Christmas gifts. It is by far the best planning, optimizing and dispatch system I have used/tried. It is fast, it requires not too much knowledge of the dispatching world.

Inconvénients

As with any system, there is a learning curve, but when you have thousands of adresses to deliver, you need to put parameters. Routific has lots of parameters and allows us to schedule properly, set an amount of items per drivers, set a speed per drivers etc... It is a lot to configure at first.

Avantages

Routific has been instrumental in our charity successfully expanding our Christmas Tree collection fundraising scheme across our entire catchment area. What used to take a person days of preparation using paper maps can now be done in a few minutes, and tailored until exactly as desired.We especially love the way that routes are dispatched to driver's smartphones, working like an app within the phone's internet browser, but without requiring an actual app to be downloaded.

Inconvénients

It can take a little while to work out how best to format and upload your address data for most accurate results. But once you administrators are familiar with the system and how best to use it for your organisation, it works very well.

Avantages

So easy to upload your Excel and it plans your delivery route for you. A very important tool to save time/money.

Inconvénients

there are no dislikes about Routific. It works perfectly.

Avantages

My favorite feature about Routific is how easy is it to dispatch routes to drivers. For a brand new driver, all they have to do is install the app on their phone. After that, Routific sends a text message with a link that opens the route automatically in the app. For dispatchers working with tech-impaired employees, this is a life-saver! You don't have to create accounts for them or share passwords or anything like that.

The driver app is also attractive with a clean and intuitive UI. It's easy for people to learn to use. As a dispatcher, the web UI is clean and attractive. It feels lightweight even though it's doing a lot. Creating a route with multiple drivers and quite a few stops, especially when there are unique situations, is complex--however, Routific makes it about as easy as I can imagine it being. It is very flexible, allowing for lots of changes and variables, and it handles it all easily.

It's nice that the driver app allows drivers to use the navigation app of their choice (Waze, Google Maps, Apple Maps). Not only does it allow for the possibility of superior navigation, but it is also one less thing to teach the driver.

The customer notifications are incredibly easy to setup and they work very well.

Inconvénients

As great as the software is, it does get expensive quickly. In fact, for a small business, it's about as expensive as I think we could take, especially with its per vehicle pricing model. I think maybe plans that included a certain number of vehicles might make more sense. Also, the pricing for customer notifications feels exorbitant. It starts at $16 (annual plan, $19 for monthly), which might be reasonable alone, but that price is per vehicle. If you have a few active vehicles on your delivery route, you'll be paying a steep cost for those text messages. This really should be a flat fee service I think.

Feature-wise, my main complaint would be in regard to customer notifications--you can only choose SMS only or email only. If you need to mix and match notifications because some stops can't receive SMS notifications and others don't have emails, you're out of luck.

Secondarily, while you can see the location of drivers in real-time, Routific does not seem to show the routes that drivers actually took, along with speeds and related data. There have been times when that would have been helpful. It also doesn't seem to provide GPS data to verify the location when the driver marks a delivery completed.

Alternatives envisagées 

Route4Me

Pourquoi passer à Routific

Most route planner apps/software are designed for solo independent contractors, not for a dispatcher and team of drivers. The most relevant competitor is Route4Me. This software appears powerful and generally well-liked, but it's more pricey out the gate for a small operation like mine in order to match the features of Routific. The app seems good, but it does navigation itself instead of allowing driver choice, and it doesn't seem as easy to deploy as the SMS route link that Routific uses. The web interface of the two is not comparable--Routific is FAR superior in terms of ease of use and attractiveness. Not only did Routific offer a compelling feature set for a relatively low cost of entry (although it does add up quickly, as noted above), but it clearly is the newer, disruptive product on the block, offering a modern solution for businesses of all sizes. It was a pretty easy choice.

Avantages

The ease of use and flexibility. Ability to download routes and route summaries. Ability to move a stop to another route or switch drivers.

Inconvénients

I wish I could download more drivers than my subscription maximum of 10.

Avantages

In a religious institution which has annual delivers to all members. Routific has graciously granted us access to their software allowing our volunteer drivers to deliver packages to each of our 300+ members. As the person creating the routings I found Routific an easy to use product. I was about to import both member and driver lists from an EXCEL spreadsheet saving hours of time over manually entering data. Each driver was provided an efficient route from a central starting point ending up at their own home. Speaking with the drivers, I was informed that the routings provided to them made for an easy drive.

Inconvénients

After reviewing several products I was not able to find any features in Routific that I consider CONS

Avantages

It's ease of use is a huge benefit and the reporting provided is great.

Inconvénients

Nothing not to like, biking delivery on its way too

Alternatives envisagées 

Circuit

Pourquoi passer à Routific

Far more user-friendly and better pricing model

Avantages

With just a little figuring we were able to use Routific with great results. Easy to create driver profiles, easy to set up with orders from Shopify, easy for drivers to use.  We are a first time e-commerce site and plunged directly into making about 25 daily local deliveries in an area that spans 75 miles. All our drivers are volunteers so they had no special experience making deliveries, and I had no experience making routes. With Routific, it was so easy to select the orders in Shopify and in minutes have an optimal route. The app is browser based which the drivers really appreciated, they didn't want yet another app on their phones, and it meant there were almost no instructions I had to communicate to them. They got a text, they opened the program on the browser, and off they went. When each delivery was finished, the app checked it off and sent them to the next address. Soooo user-friendly!

Inconvénients

It wasn't immediately obvious how to find on the dashboard the routes already created, but perhaps this was lack of familiarity as I did figure it out after a while.

Avantages

Ease of Use. It was exceptionally easy for my team to integrate with our ERP. This is due to the API being well structured and the Documentation being well laid out and containing all the relevant information.
The UI is very well laid out and my staff had no trouble at all learning how to use it. Our driver also finds the web interface easy to use and very intuitive. the way he can open the next destination in Google Maps saves him a lot of time.

Inconvénients

I don’t really see any Cons. The Features that I would like to see in the software in the future are, the ability to track the driver in realtime and possibility a native Android App.

Alternatives envisagées 

RouteXL

Pourquoi passer à Routific

I had used RouteXL for a previous cost analysis exercise a number of years ago and found that it lacked the ability to give me number of hours and km travelled on each Route.

Avantages

Incredible product and so intuitive and easy to use with our current systems. A simple export from our software and quickly uploads into Routific.

Inconvénients

Traffic estimates can be off sometimes leading to longer days but we've been able to make adjustments to fix for that.

Avantages

All the features which make the package flexible

Inconvénients

The lates app update - all is good except the fact you can no longer swipe up to see all the details of the order/customer

Avantages

Uploading the customers, creating drivers and letting Routific do the task of routing the deliveries saved 70% of our daily operations time.

Inconvénients

Live tracking needs to be improved. Customer communications also need improvement.

Avantages

Routific is a joy to use. We only use it weekly so we aren't power users, but Routific is thoughtfully designed and is intuitive to work with. The ease of reordering stops is great, and the drivers love the phone app so we can dispatch their routes to them.

Inconvénients

Sometimes I check "Don't show this again" and it shows it again, so I am clicking away boxes when I am trying to work. There is nothing substantially bothersome, they have clearly worked hard on the design.

Avantages

The simplicity is king. I dont have to show my drivers anything the administration is funny how easy it is. The other software made the whole task look super difficult with a ton of features I didn't use. I also like the interface, the simple use of colors. Its so simple my little brother can use it.

Inconvénients

It is maybe laking some simple features like more notes for drivers. I would need a note that I can name. My guys have to put bread in to deliveries and for them to know how much to but I would like a costumizible note that i could name Bread and just add 1,2,3...

Also there are a few bugs, and the softwere becomes a bit slow to respond when you go 250+delivery.

Alternatives envisagées 

GSMtasks

Pourquoi passer à Routific

Ease of use, and the feature to export the solution. Probably all of them have this feature but It was just too difficult to find ;)

Avantages

Our church has a large scale fundraiser two to three times per year where we make and distribute approx 1000 chicken salad lunches across our community (~25 mile radius). All deliveries must be completed in about 2.5-3 hours and everyone participating is a volunteer (no previous professional delivery experience). Traditionally we were having problems getting enough volunteers to manage the delivery due to inefficiency in travel, lack of knowledgeable directions to delivery sites, frustration faced when deliveries were not made in timely fashion. I decided we had to make a change if we wanted to continue our fundraiser. I chose Routific because of its integration with turn by turn directions, its stellar routing algorithm, the ability to publish route to phone with navigation, and ease of managing routing/driver assignments. I absolutely could not be more impressed with the way Routific allowed me to send drivers out with easy to understand routes that made sense to them and easily allowed us to deliver meals at the proper time. Every driver returned with nothing but positive comments from the experience and promised to serve as delivery driver again next time! As the coordinator and admin of the project (with no routing or delivery experience) the software was quite intuitive and easy to use. The online help docs are top notch. Use of the software was very simple to learn and implement. Thank you Routific for developing a solution that fits so well for our needs!!

Inconvénients

Really have nothing negative about the software at all to share. It is expensive for our situation where we have two to three one day events per year but have 10 or more drivers on those three days. If your business is delivery this produce would be an absolutely cost effective investment just on the fuel and time it saves alone. Highly recommend Routific!

Avantages

This software was a godsend. Since Covid, we have primarily been servicing our participants via delivery. For months we were trying to find an application that would be beneficial and save us valuable time and resources, so we can better serve our community. Fortunately, I received a delivery from another company that was utilizing Routific and they couldn't stop singing it's praises. We've been able to serve a greater number of people at a more efficient rate. The features have allowed for better and more in-depth services to be provided by our team. We love the fact that routes are saved and can be analyzed at a later date. And the real-time progress reports are extremely beneficial. Our drivers also appreciate the freedom to utilize any map system on the back-end. The editing tools were easily learned and applied. All in all, a great program.

Inconvénients

The only issues we came across, were the occasions in which we had to stop what we were doing after the routes had been published and we're trying to dispatch the routes. It would intermittently ask for permissions that had already been given. Not always ideal, when we're rushing out the door. But again, this happens only once in awhile.

Avantages

It is easy to use, intuitive and super efficient to set up our delivery routes. Drivers found it easy to use. Marc, Suzanne and the team were super quick to respond and helpful with all of our queries, and engaged in depth with us on particular functionalities unique to our business. Would recommend this software to anyone.

Inconvénients

Integration with our online shop (Shopify) was less than we hoped for, however, when we raised this with the Routific team they immediately worked with us to begin building this functionality. This included multiple meetings to understand our individual needs and regular feedback on the process of building this part of the app. We couldn't have asked for a more!

Avantages

The many things I love about this program include the fact that I am able to see approximately where my drivers are and know when they will make it to their next stop. I also love the signature capture feature included in the program. It helps me to prove who signed for the delivery. Being able to route many drivers at a time and not have them overlap is truly an asset. The customer service that this company provides is excellent! When I have an issue they are on it immediately. I love that my representative knows who I am and wants to deal with me. I would appreciate a photo capture feature enabled into the program to prove when something has to be left on a porch, but I feel it will be rolled out eventually.

Inconvénients

I would say the only thing that I would like to change about this program is the cost. When I first started I felt the value for the money was great, but since the new features have been added I feel it is just a little out of the good value price range. I would like to have a flat fee to run unlimited vehicles, also.

Avantages

Routific is really easy to use, especially when uploading addresses via csv. We went for a 'simple' integration approach of exporting orders from our website into csv and importing them into routific. Only brand new addresses (that aren't even on google maps yet) had a bit of difficulty - but for context, it's about 10 in every 2000 deliveries we made where we had to manually adjust those addresses.

Overall, super pleasant app!

Inconvénients

Main missing feature would be the ability to have multiple users without needing to share a single login. And then the other feature that would be nice would be the ability to 'drop' addresses onto the map without having to rely on the address search function.

Avantages

The ease of use. Everything is easy to find and user friendly

Inconvénients

Maybe the amount of features. I prefer it works well and just a little amount of features than the other way round. But I'm missing just a few important features.

Avantages

Ease of use. It's a very functional program but very easy to use and pick up on. No problems since using. Have used it almost every day during the pandemic.

Inconvénients

Cost to add more vehicles. Sometimes during high traffic times we could use 3 vehicles or more but it's an added feature you need to pay for.

Avantages

In the beginning I liked how easy it was to set up and start. I just exported my customer's addresses into a CSV document and started planning routes. Saved me a ton of time. Later on I started to love the API that they offer so now I have all kinds of optimization and time saving features built in.

Inconvénients

There is nothing that I can think that I haven't been able to solve in some way using Routific. It fulfills all my needs.

Alternatives envisagées 

GSMtasks et Tookan

Pourquoi passer à Routific

It seemed like it was easier to start using Routific. Since then the customer service is really what has made Routific stand out to its competitors.

Avantages

Easy to use, very professional, great customer support

Inconvénients

all good nothing bad at all better than all others online

Avantages

During the coronavirus crisis my Organization started building a network of volunteers to deliver groceries and medications to 1500+ members which are above 65 years old of our local community. With routific we found the perfect solution to our routing needs, its ease of use and modern design made planning all the stops easy, and to top it all off our volunteers can click which stops they have completed allowing us to see where they are. One of the best features is the SMS notifications allowing us to give our customers a time-window of when they can expect a delivery to occur, this helped us to stay in touch with them and get feedback easily. All in all after having gone through multiple trials of other softwares before routific I can really recommend this as a routing software.

Inconvénients

Currently the routing is only for cars, it would be cool to be able to change the route optimization for cargo-bicycles for example. Everything else works perfectly!

Avantages

We are very happy with the features that we use regularly on Routiffic. It is easy to use and easy to train people on. It saves us time and makes us more effective and efficient.

Inconvénients

There are a great deal of features that we do not, at this point need - but it is nice to know they are there for when we need them

Avantages

Its intuitive, it has awesome features like the client notifications, and everytime I had a question I was serviced in a very comprehensive and friendly fashion. They didnt stop until I said I was satisfied.

Inconvénients

Just a little bug that you can't manually input the coordinates of a place, it has to be uploaded from excel every time.

Alternatives envisagées 

Mappr et Tookan

Pourquoi passer à Routific

There were up front complications on setting up the product and learning how to use. It required this guy from India to call me and chat with me and they werent very aware of what I was going through. It took too much energy to understand and get started. Routific was very simple compared to those other products.

Avantages

In a few moments the software is able to organize my deliveries. It provides very important support for my drivers.

Inconvénients

There are very few aspects that I don't like. I would like Routific to offer me an alternative when planning tours, if some deliveries are excluded from planning due to lack of time or other problems.

Avantages

I love this software because it is so simple and easy to use. It helps us a lot with our daily runs. It's a really easy and great tool to have. Customer service is amazing. They are really committed to this product and to their customers.

Inconvénients

There are a few things that are still missing. For example, switching an order from one date to another would be extremely helpful as some customers are not available on some dates. Also being able to select more than 1 order to unschedule it. I like to make my own runs but Routific routes them on its own and I have to unschedule them 1 by 1.

Avantages

I like the customer notifications. Allows us to do faster drops and means more deliveries a day.

I like the ease of rescheduling or cancelling deliveries.

Inconvénients

I would like to send different notification messages to different types of customers. being able to assign 2 different messages to specific customers would be a bonus

I would like to use coordinates more. making it easier to enter coordinates into the "add a stop" quickly would be extremely beneficial as we serve many rural areas without addresses.

Avantages

Best features are the easy import from a CSV, and the fact that it remembers your data mapping for future imports. And the customer notification feature is great, it means I don't have to deal with calls.
Also, the predicted delivery times are incredibly accurate.

Inconvénients

I haven't found a way to say deliver to location A before delivering to location B, say if we have to pick up stock from one supplier, before delivering to another customer. I can do it manually though.

Avantages

Ability to plan, route and manage daily trips through basic and simple steps!

Inconvénients

The inability to close Canada/US border when routing trips
Routing trips over the course of multiple days

Avantages

Extremely low learning curve. UI is simple to understand.
High quality and rapid response to help requests.
No unnecessary features.
Flexibility in how you use it. Does not push you into one style.
Useful for same-day delivery businesses, which are a big challenge.
Excellent trial offer to get you started.

Inconvénients

Some of the UI elements are a bit buggy requiring careful clicking. (Route/stop timeline)
Some of the process UI is annoying, inefficient. (Unnecessary confirmation dialogs when selecting drivers.)

Avantages

Ease of use. Simple integration/import from Excel data (or any CSV data source). Integration into mobile device GPS products (Google Maps, Waze, Apple Maps). Accuracy of routing. Ability to integrate exceptions (time windows) at the individual customer/stop level. Customer service is great!

Inconvénients

I really don't have any cons to mention.

Avantages

Routific is a Route optimizer that helps you organize the best route possible to save time and fuel.

What i like the most is that it has two interfaces: dispatcher mode and driver mode to make it easier to understand.

Inconvénients

I think the middle plan could be less expensive, considering the small companies like mine that are just beginning in the business.

Avantages

The ease of use, routing capabilities, and the delivery of routes to our employees via text. Routing time and effort cut in half.

Avantages

It is still amazing to me that there exists routing software. I could not do what we do with out it. The dispatch window is very user friendly

Inconvénients

I use Barn2Door for my online store selling our vegetables with pickup locations, home deliveries and restaurant deliveries. I would like to see more merging of the software so everything is internal and automatic. That said its not too hard once you learn how to download a csv file and import it into the app

Avantages

Very easy to use and saves us time and money by optimizing our deliveries.

Inconvénients

Would like to see driver tracking on the mobile app.