Routific

4,9
Note globale
Avis

4,9
Note globale
Avis

Parcourir les avis sur Routific

136 avis sur 136
Classer par :
Leo
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/10/2022

Thank you!

Avantages

Route planning.Easy of useSuitable for mid size group delivery between 10-60 addresses.

Inconvénients

Difficult to move multiple drops for multiple drivers

Réponse de Routific

Thanks so much for this great review, Leo -- we're glad it's working out for you!

Répondu le 04/11/2022
Adam
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 06/04/2020

Easy to use, good value for money, brilliant customer support

Really lovely people, great customer service. Good response times and always happy to help.

Avantages

Really easy to use and my partner uses it mostly and she’s not the best with computers. Brilliant customer service.
Had an issue with the address not showing up properly when selecting lines 2 and 3 when inputting from excel, but was straight forward enough for me to figure out where I was going wrong.

Inconvénients

Our driver says that following on a phone isn’t the easiest. He says that if he goes into a customer, when he comes out it automatically pings to the top of the list of deliveries.

Anthony
Anthony
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 08/04/2020

Deliveries simplified

We were tasked with implementing a delivery system for our three stores in less than 48 hours due to COVID-19. If not for Routific, we never would have been able to orchestrate the delivery service as fast or as effectively. If you can afford it, it's worth every penny.

Avantages

SMS notifications for drivers and customers, live route tracking/planning, route optimization, signature confirmation, delivery notes

Inconvénients

The price was the hardest thing for us to deal with.

Mia
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 13/09/2020

Happy Client

It has been a wonderful experience and has helped save time and headaches during large delivery days.

Avantages

I run a catering company where we do front door deliveries daily, sometimes with multiple drivers for up to 50 deliveries. I love that I can input all the addresses and drivers and it will divide the routes out to fit within our delivery window. A huge benefit for us has been the updates to our clients about their delivery along with the in route tracking of the drivers.

Inconvénients

Sometimes we have a driver who finished one route and then switches over to another delivery. It tends to split the second delivery among all drivers and not the specific one. I may just not have learned how to deal with this feature yet as well.

Nicholas
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/11/2020

Great for managing food deliveries

Rouific allows us to give the best customer service possible to our customers by providing them with accurate arrival times (which is important to us, since we are delivering ice cream- so they have to be there to receive it!).

Avantages

I love the notifications, and the instant route planning- it saves us about 3 hours of work every day.

Inconvénients

I would like to be able to edit my route through the app on my phone, or at least through a mobile site. Sometimes im on the road and i need to add a stop or reshuffle my route because of construction or a last minute order (or a mistake where I need to run back to the shop and grab a forgotten item!) etc. Having the same functionality on mobile as on desktop would be a great help.

Lorena
Lorena
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 09/08/2018

Excellent experience, fast and friendly

Avantages

*Reduce food waste
*You can see where the drivers are and know when they will make to their next stop.
*Easy to use.

Inconvénients

*You can't schedule a delivery for later. It would be a great help to be able to schedule deliveries for the next few days and it will give us a better organization
*There is no option for real time traffic or messages

Laurence
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/03/2020

Friendly user

Really good. Best routing app so far

Avantages

Easy to use even if you are not an IT. We use it 2 times a year for 2 big seasons of delivery.

Inconvénients

Add drivers more easy and automatic. Call customer notice 15min in advance option.

Joseph
Joseph
  • Secteur d'activité : Internet
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

5
Publié le 01/02/2018

Intuitive product with great customer service

Avantages

Dead simple to use. Had our partner drivers and companies using the software immediately.

Inconvénients

Some features are lacking - ex. distinguishing between pickups and dropoffs, auto creating pickups based on mapping with specific drops

Réponse de Routific

Thanks so much for the review, Joseph! And for the feedback. Much appreciated :)

Répondu le 02/02/2018
Judith
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 28/10/2022

This software is amazing

Its fantastic.

Avantages

Its ease of use! I love the disptach feature. I think the texting and its compatibility with google maps is incredible.

Inconvénients

When first using the product its not intuitive. But once you get to use it, its great.

Réponse de Routific

Thanks for your review, Judith! Let us know if there's anything we can do to support you going forward.

Répondu le 07/11/2022
Donna
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 31/03/2023

Routific route management worked eonderfully

Avantages

We used the system to route drivers for a one time delivery project. It was easy to use and the routes were well optimized. There were no complaints from our drivers.

Inconvénients

We did not have any problems using Routific.

Mike
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/04/2020

From 0-700 deliveries in 5 days

I was asked by a local organisation to help deliver meals to key workers and the elderly during the Covid lockdown. I found Routific online and we did our first group of deliveries the following day. Enormously impressed by support, simplicity and efficiency of the software, and was able to train other in its use in a matter of minutes. A couple of days later I was asked to help with a similar project, this time helping our local pharmacy put together a volunteer network to distribute prescriptions to the elderly and vulnerable I was able to use the software to manage and track delivery of over 650 packages in the first week!

Avantages

Ease of use, intuitive, accurate and simple routing

Inconvénients

ONLY gripe is that it can struggle with house names in smaller villages..... but then so does Google Maps

Will
Will
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/02/2018

Incredible intuitive. I routed 45 deliveries across 5 drivers in minutes. Customer support...

Avantages

So, so easy to use. Import a spreadsheet, match the columns you need, and route away. It's also easy to drag and drop deliveries between drivers.

Inconvénients

Barely any! I couldn't swap drivers and routes easily, but they sent me a workaround that worked great.

Utilisateur vérifié
  • Secteur d'activité : Internet
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 21/02/2018

It was a good experience that really enabled our truck fleet to be more efficient.

A tool that allows our trucks to be automatically routed via the orders we receive on our platform.

Avantages

This is the kind of solution we need to reach higher levels of automation and thus gain a competitive edge on the logistics side of our business - ultimately reducing our need to employ operations staff. We believe that this software will be a huge advantage at scale.

Inconvénients

The API isn't fully developed yet and the endpoint we use to designate pick ups and drops regularly requires manual adjustment of errors on the route after the API does it's work. We have the assumption that this will change over time.

John
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/05/2020

Unorthodox use, spectacular results!

I am a physics teacher at a high school in Stratford CT and I needed some way to plot out a route as I delivered congratulation balloons to all my seniors while they were all stuck at home during the COVID-19 quarantine. Routific provided me with a free trial with unlimited stops, something none of the other software and apps I looked at was willing to do. With no training and no experience using anything like this before I was able to upload my student list and produce a route in minutes. I sent the route to my phone and once on the road Routific seamlessly provided me with turn by turn directions via google maps. An endeavor that could have taken me days took minutes to plan and a couple of hours to execute.

Avantages

1) The ability to upload stops from a csv file.
2) The ability to view the route before publishing to my driver.
3) The integration with google maps for turn by turn directions while driving.
4) The ease with which I was able to create, edit and reuse routes.

Inconvénients

Because of my unorthodox use of the software I did not come close to exploring its full potential. It did what I needed it to do and it did it well.

Ray
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/10/2016

Got Laundry? Logistical nightmare, no more!

Routific is magnificent! I had been spending time and money looking for a simple, easy to use and cost effective solution for our delivery business for nearly 7 years. Several months ago I found routific and all our needs have been met. User friendly! Precise, efficient, and cost effective. I would recommend routific for all small and medium size delivery fleet businesses.

Avantages

User friendly, cost effective and simple to manipulate.

Inconvénients

No GPS real time tracking. But it's said to be coming soon.

John
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 30/10/2020

Easy to use solution

Avantages

Software is easy to use to manage our delivery business, drivers like the application on their phone

Inconvénients

Nothing major, but prompts continue to come up even after you check not to see them again

Utilisateur vérifié
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 15/01/2019

Nice UI

Avantages

Easy to plan, dragging routes around. Clean UI.

Inconvénients

More filters to apply conidtions could be awesome.

Heather
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/04/2018

Our experience with Routific has been superior- amazing software and customer support!

Avantages

The Routific software has an incredible mapping function that is easy to use. The Routific team is always is professional, and provides excellent customer support. We have used this software for the last three years and we could not have implemented our complex routing projects without it!

Inconvénients

n/a - There really was not a function that we did not like, all of the elements of the software were strong.

David
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 08/04/2020

Had 24 hours to find a new solution

Forget me, my CUSTOMERS love it! The notifications the system sends out are a huge hit with our customers. Major upgrade for the look and feel of our operation.

Avantages

We were under the gun, 24 hours to ship and our old routing software could not handle the volume. In literally 10 minutes I had a trial route set up in Routific. Very intuitive with an easy to use interface. But there were some specific things we needed. Within the hour I had all the information I needed from their Customer Support. That sealed the deal.

Inconvénients

Can't wait for the multi-day route enhancement.

Alternatives envisagées 

Verizon Connect

Pourquoi choisir Routific 

Could not handle routes with hundreds of stops

Pourquoi passer à Routific

Value and ease of use.
Nick
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/04/2020

Simple 7 Affordable

Been great - I cannot think of any additional features a business like ours would need.

Avantages

As a business introducing home delivery for the first time - and with little background in logistics this has been simple to use, great for customer communication and all for a great price.

Inconvénients

Haven't found any shortfalls to date with the software

Maxime
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/03/2020

Splendide software

We program a software connected to Routific and it work perfectly!

Avantages

The way to calculate and the open for connect to other software.

Inconvénients

Nothing right now! We hope that will be continue :)

Kim
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 05/05/2020

Vast Increase in Efficiency and Customer Communication

We have greatly decreased what we were paying drivers, before Routific. Now our routes are extremely efficient and we are able to shop in order of the order of deliveries. Customers are extremely happy and our productivity has increased. This was a game changer

Avantages

My company does deliveries in an expansive rural area. Routific has made our deliveries extremely efficient and has saved us a lot of money, and time.

Inconvénients

I wish there was another way to pay, other than by individual driver

Fishmonger
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/06/2020

Fantastic

Perfect

Avantages

I love everything about this software. I thought my company would never be able to implement a sophisticated and meaningful routing system that could communicate with my customers. Boy was I wrong. This software is easy to use for everyone involved and covers all of the trouble spot I had before when trying to make deliveries work. Not only that, their engineers were able to build a custom solution quickly to make sure our unique pack lists and packing style would be accommodated. I can breathe again!

Inconvénients

none that I can think of at this time. It's great

Nora
  • Secteur d'activité : Art
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

4
Publié le 29/10/2020

Using Routific to organise delivery runs

Avantages

Very easy to set up and use. I've had good feedback from the drivers that have used the software to deliver items clients have purchased at our auction house. Works really well with Google maps and the messaging system ensures that our clients are kept up to date with any changes to the planned route.

Inconvénients

Would be nice to have some more options for client messaging or ability to communicate through the app

Olivier
  • Secteur d'activité : Médias de diffusion
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 29/09/2021

great trial

It helps optimize routes, track the delivery in real time, ad new delivery addresses within an operating tour, that's great.

Avantages

ergonomic, user friendly, performant and very usefull

Inconvénients

I'd like to have routes over several days (at least 2)

Peter
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/03/2020

The best app for optimizing your routes

Routific is helping us to save a precious amount of money and time while delivering food to the most vulnerable people during a corona virus outburst in Slovakia.

Avantages

The software is really intuitive and easy to grasp. I appreciate many software's useful features such as live tracking of drivers, interconnection with several GPS apps or import of excel files.

Inconvénients

The software could be available in more languages.

Alexey
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 21/05/2020

BeeStory

Helps me organize a route delivery

Avantages

Route optimizing, import stopes, ease to use weblink

Inconvénients

Planning only for one day, no route optimize after publishing

Réponse de Routific

Hi Alexey,

Thanks for the great review! You mentioned that you can't optimize a route after publishing. If you have our professional plan, you actually change routes, re-optimize them, and even re-dispatch them to your drivers while they're on the road. Happy to help if you have any questions.

Répondu le 27/05/2020
Tracey
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/01/2017

This is the best routing software!

I have tried many and Routrific is the best. My partner and I have a small delivery based business and we typically only need routes planned once or twice per week. I reached out to Routrific to see if they had something for less frequent users, that would fit our tight budget. Suzanne responded right away and worked out a monthly program, just for us. It literally beats any other software I've tried in price and in ease.

I love how easy the software is to use; multiple locations, multiple drivers, and multiple shifts. It has made my life so much easier and has made our business much more efficient.

I highly recommend Routrific! I am continually impressed with their product and their customer service.

Carlo
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/10/2020

Perfect software for our business

Routific has helped us expand our business, take on more stockists and deal with an ever growing delivery schedule.

Avantages

Very easy to use and intuitive dashboard/reports.

Inconvénients

Prioritising venues on a delivery run can be tedious as the only way to do this is to set delivery time boundaries. Could be easier to just allow a way to lock certain venues in place and then optimise routes around those.

Rena
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/10/2022

Best Route Planning Software

Very positive

Avantages

The addresses didn't require any specialized formatting which is huge!

Inconvénients

It is hard to pick a starting point for the driver

Réponse de Routific

Thanks for your review, Rena! If you're having trouble adding a start address for your driver, please reach out to us. We're happy to help.

Répondu le 07/11/2022
julian
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 25/04/2020

Routific Review

very good, getting a hold of customer service sometimes takes to long.

Avantages

optimizes the route which cut off 2 hours on our delivery time and we can see where the driver is.

Inconvénients

before we print out the delivery report we have to cut the cells in excel out that we dont use. if before print it would give us the option which cells we want to be printed out

Alejandro
Alejandro
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 18/04/2018

Great off the shelf tool for simple routing problems

Avantages

Easy to use and great support from the team. It is a great match for simple daily routing.
The SaaS is a great feature

Inconvénients

Does not cater for multiple days routing.

ANDREA
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 29/10/2019

Not too much, not too little

Literally saved me hours of time wasted scheduling dozens of stops per day with Google Maps!

Avantages

Easiest routing solution for drivers to use
Monthly subscription lets me use it during busy season
Easy to upload stops & adjust routes
News I can use about bees :)

Inconvénients

I would like the ability to print an overview of the route map.

Carlos
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 30/11/2018

honest review

Avantages

easy to scale and implement for small businesses

Inconvénients

still some obvious features to implement like SMS

Réponse de Routific

Thanks for the great review Carlos. We always appreciate it when our customers take the time to let us know how we're doing. Also, we're currently working on releasing SMS soon. Stay tuned!

Répondu le 03/12/2018
Tim
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/08/2017

Great tool

Time saver.

Avantages

Organization. It saves vehicles, projects, etc, so everything is easy to access and you can go back and edit them with changes. And the dispatching is great. Drivers love the ability to check off stops and write notes.

Inconvénients

Balancing between vehicles can be tough when you want them to finish around the same time, but adjusting capacity helped that. Also couldn't adjust a project after it's date. So if you put the wrong date, that can cause an issue.

Mike
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

5
Publié le 25/11/2016

AMAZING SERVICE!

Frogbox has been a customer of Routific for a while now, and we've reaped the benefits of using this service to organize our daily deliveries and pickups, and to optimize the time our drivers spend on the road. Prior to joining Routific, we did our planning manually, which wasn't the best use of our time. Since implementing Routific into our day to day operations, we've saved time and money, and for a small business like us, it is so important to our bottom line.

The team at Routific are wonderful - they're always there to answer questions and to help with any issues.

A+ all around!

Réponse de Routific

Thanks so much, Mike! We love aligning with smart companies like Frogbox. Your mission to be help reduce waste is what we at Routific strongly believe in, too!

Répondu le 29/11/2016
Jason
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 21/04/2020

Very useful and user friendly

Great! Such an important and useful tool, and I love that it is not complicates.

Avantages

Compared to other software, this actually makes sense. It is easy to navigate, intuitive to use, and saves me tonnes of time.

Inconvénients

The routes are not always fantastic, but with a bit of tweaking they can be improved easily. It often says the route will take way longer than it actually does. But I think I need to change the setting which allows 10mins for each drop. Its probably just me being lazy!

Tijj
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 19/03/2020

Easy to use, great support

Avantages

Easy to use
Great onboarding
Awesome support
Lots of developments

Inconvénients

We having a returning business, which can be switched very easily. I would love to have feedback from routific when we should service which customer. Instead of "only" planning the customers I upload.

Rebecca
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 03/01/2017

Easy to use

I found the software very easy to use, lots of "drag and drop" features that allow you to manipulate your routes and drivers very easily. The one issue that I ran into was the conflict over named ranged in Excel conflicting with the pre-defined column names in the software. Once I deleted the named ranges in the software, this issue went away.

The software only recognizes the first worksheet in your workbook, so make sure that the table is located first.

I had quite a bit of contact with customer service before purchasing the software and found them to be very responsive (always within an hour or two during business hours) and helpful in answering my questions directly, not just sending me a link to an FAQ.

Vahid
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 12/09/2017

Great Routing Service

Avantages

Really well built & excellent quality. Having tested at least 10 different services, Routific was the only one which appeared bug-free and comes with a well-designed user interface.

Inconvénients

No live text messages when delivering. That type of live tracking is super important these days. We are currently using a secondary service to provide this to our clients.

Brittany
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/09/2017

Simplified, clear, efficient

efficiency.

Avantages

It takes the guesswork and time out of creating our delivery routes! leaving more time for us to sell or produce.

Inconvénients

nothing I don't like so far! It makes everything incredibly easy and efficient. Being able to send the route real time to our drives is amazing

Réponse de Routific

Thanks so much for this review! Please don't hesitate to let us know if there's anything we can do to help you.

Répondu le 24/10/2017
Roger
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/04/2018

Very Easy to use and very accurate

Reduced downtown tremendously

Avantages

easy to use and retrieves excel data with a click of a button. can dispatch multiple drivers at the same time, and the driver app is simple.

Inconvénients

Real time traffic would be a great addition , as well as real time driver tracking. There is still more to be explored but overall this software is fantastic.

Mike
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/04/2018

Routific enabled me to plan my delivery routes and send a copy direct to the driver!

They offered an affordable routing solution and i had the owner contact me directly when i decided to stop using the app

Avantages

The feature that I liked the most about Routific was that I could send a copy to my driver directly.

Inconvénients

At times it had trouble locating some of the newer suburbs and the delivery address. Other than that it works really well

Zachary
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/04/2020

Quickest setup and intuitive interface

I researched several route planners and signed up for free trials with the 3 I liked most. Routific by far had the best functionality and ease of use. Totally worth it for our small business.

Avantages

I appreciated the intuitive features and ease of set up the most.

Inconvénients

My only complaint is that I can't swap routes for drivers. Sometimes I have a quick change to the end locations and I'd like to just be able to switch out the routes. It's possible, but not without some cumbersome copying and pasting.

Marc-Antoine
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 20/04/2020

Best app that I find for dispacthing

Avantages

Using google map and add info about client

Inconvénients

the optimization is not well, no option for bike delivery

David
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/07/2020

Love this time saving software!

It is super awesome! Loved the staff and customer service as well! I increased our delivery capacity by 400% and also reduced my time routing by 75%! What's not to love about the gift of time.

Avantages

I love that it is visually appealing. It is easy to use and affordable. I also love that you can adjust routes so easily!

Inconvénients

Not able to plan over multiple days, but the workaround is totally working for us.

Mark
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/09/2020

Routific is Fantastic

Easiest I've used to date and probably has the most features

Avantages

Easy to Use
Quick to Optimize
Easy push to drivers mobile phones with easy to follow routes
Cost efficient
Ease of uploading spreadsheets

Inconvénients

Sometimes the split of deliveries is not equal between drivers so if on a price per delivery some drivers could earn more than others, but that's the price to pay for best optimization

Reed
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 13/02/2021

Quality Support

Routific was terrific in allowing me an extended "free trial" period to compllete a charity event. Thanks, in behalf of the Alzheimer Society.

Avantages

Routific was easy to use! I nneded something quick and easy to help a Charity event. Routific worked, and they extended the free trial period to allow me to complete the effort.

Inconvénients

I had 36 drivers to assign, the maximum number of vehicles in the free trial was limited to 20. It made for some interesting iterations.

Rizwan
  • Secteur d'activité : Marchés boursiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/09/2022

Best product paired with great CUSTOMER SERIVCE!

Fantastic, beyond expectations!

Avantages

1) Easy to use/User Friendly
2) Multiple uses for one software
3) Great Customer Service that reached out to me!

Inconvénients

Priced kind of high, but I was in the wrong plan, meant for Large logistic companies.

Réponse de Routific

Thanks so much for this great review, Rizwan!

Répondu le 13/10/2022
Vikram
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 06/06/2016

Amazing, fast, easy and affordable!

I had a unconventional use for Routific where I needed to visit multiple destinations for a city-wide festival in which I had multiple volunteers go and visit various parts of the city throughout the day. Routific was the perfect solution that was very easy to use and to communicate with others their routes and what they needed to do. 100% will be using this again next year. I've used other online tools to route multiple destinations, but this is by far the best out there! You will not be disappointed.

Réponse de Routific

Thanks Vikram, we're happy we could help!

Répondu le 06/06/2016
136 avis