Routific

Avantages

Reliability of ETA sharing and CMS feature.

Inconvénients

The driver can't change the route but this is not a big deal for me.

Alternatives envisagées 

Pourquoi choisir Routific 

Pourquoi passer à Routific

Avantages

Rapid, same day route creation allowing significant adjustments to be made right up to dispatch.

Once appropriate headers are set very easy to plan multiple days ahead with some basic google sheet filtering, and flexibility to choose matching headers during upload.

bolt-on pricing on text notifications being per-vehicle-per-month, not per customer, far easier to budget and maintain suitable information to customers.

Inconvénients

some issues with pin mapping for certain addresses, uncertain as to whether this is a Routific specific issue or a general google-powered maps issue.

only allows for one break period for driver profiles which can lead to some awkward time planning and forced gaps, and one time window for customers.

No functionality to plan a cycling route - mapping reliant on roads only, understandable though it would be a massive boon if possible.

Avantages

How quick it puts the routes together and that you can select different options.
And the customer service.

Inconvénients

I was very disappointed to know that to retrieve my driver notes and places she stops, I had to pay an additional fee.

Avantages

Ease of use. Great customer support. Detailed Analytics. Cost vs Value. Customer notification integration. Time savings. Value add features

Inconvénients

If I had to rate something down, it would be that the new Routific (Beta) reoptimizes. already optimized routes when dropping a new order on to a route.

Alternatives envisagées 

Pourquoi passer à Routific

Avantages

It is incredibly easy to setup, a breeze to learn and a pleasure to use.

Inconvénients

It would be great to have an app for administering routes.

Avantages

I love how convenient it was to keep tracking of my drivers and thier deliveries. Delivery Sundays were always pretty stressful and Routific helped eliminate a lot of that burden.

Inconvénients

The only con was that I was unable to track my drivers from my mobile device. I was able to with a tablet, but that was a bit cumbersome. I know the Beta Routific offers this, but I never transitioned into the Beta.

Avantages

Automating the process has made a massive improvement in my business - tedious manual management of routing is long a thing of the past

Inconvénients

The text template has been a bit challenging to work with. I understand that the regulatory process around automated texting is challenging and varies from state to state but it's an issue when customers are not getting a text that is recognizably from my business

Avantages

I liked its ease of use. Not all of our processes are online and it can be used efficiently by our staff who are tech-savvy as well as those who like to operate more in an 'old-school' fashion. I did trials with many of these programs before finding Routific and then was happy that I had found the one that worked best for our operation.

Inconvénients

No cons as far as our use goes. It does everything we ask of it.

Avantages

Ease of use. Did exactly what I needed and saved me a ton of time.

Inconvénients

Dont have anything specific that I needed that it could not provide

Avantages

The software is intuitive and easy to use. It provides the necessary flexibility for businesses of all sizes to optimize their delivery routes and gain efficiency. Additionally, customer support was quick and helpful when I had a question about logging in.

Inconvénients

I would love to see a more intuitive way to modify already-created routes.

Avantages

Other trials were of no use as they had a limit on the number of addresses, so the one week model was perfect.Once addresses were added I was amazed at how easy it was to text a route to a mobile number (driver) and them manage the route from there. The links into Google maps for directions made the deliveries so simple!!

Inconvénients

Nothing. This product saved me hours and hours planning and driving, and as such a ton of money also!

Avantages

- Great route optimization by 1.000+ orders a day
- Easy to edit routes
- Very easy upload functionality

Inconvénients

- No communication directly to the customer from the app

Avantages

The routing is great and the support of the company is amazing - highly recommended

Inconvénients

Nothing special to say here. We are very satisfied

Avantages

Platform was straight forward and easy to use for the admin and drivers. Clean and user friendly, functional and not ‘cluggy’ like some of the other platforms I have trialled.

Inconvénients

No further recommendations at this stage.

Avantages

I liked the fact that I was not trying to figure out how to route our drivers on my own. The system works well almost 100% of the time, with very little down time and the routes it produces are efficient and streamlined for our drivers. The notification system is a must for our customers and while it works well, it would be nice if it was a bit more accurate. There are always parts of software programs that could always be improved but overall this is a great program and we would be lost without it. The customer service is amazing!

Inconvénients

I wish we had more options for personalization for more of our needs. For example, being able to send notifications both through email and SMS and not just one or the other. Also, it would be helpful to be able to schedule dispatching routes so that the delivery emails go out on the day of delivery instead of when they are dispatched. Having the ability to use both the apps for our drivers instead of just one or the other would be very helpful. Being able to schedule routes and drivers across multiple days would be a game changer. A big issue is the Google maps that the directions are given in. Google maps is terrible and will send our drivers to the wrong location many times each week. If they aren't paying attention to the town they end up driving over an hour out of their way, which is causes us to lose customers and money. It would be nice if they could choose which app the directions are sent to.

Avantages

Fast and easy to use. Easy to integrate with basic custom automation as well.

Inconvénients

Pricing could be lower. The map function sometimes picks routes that don't make a lot of sense like side streets, back alleys, etc.

Avantages

very easy to set up, upload bulk orders/deliveries and very quick to adjust the deliveries into a smooth route. I really like the live tracking, when customer call and ask when they will get there order I can easily check the system and give the customer a realistic time frame.

Inconvénients

It would be great if you could have an admin app for phones. when customers call me about there order i have to always go to a PC login in open the program then fine the route etc. if it was an admin phone app that can see the live routes it would be very helpful for people on the go.

As a small/medium business who has just started online sales you have to subscribed to many applications. you need to pay for online store, integration apps (zapier), Mailchimp and now for delivery a routific. when you compare routific to the other apps on the chain i spend more money on it and get the lower level (less premium version) where on my other apps i pay less but i am on higher tiers.

Alternatives envisagées 

Pourquoi choisir Routific 

Pourquoi passer à Routific

Avantages

Ease of use. It is extremely intuitive and simple to set up.

Inconvénients

The solution is missing analytics of your routes

Avantages

We had to pivot quickly from doing farmers markets to making deliveries after coronavirus hit. Routific ended up being a perfect solution for us, helping us manage 5 drivers and 150 deliveries all delivering on the same day. Getting set up was super intuitive and quick, and we were operationalized within an hour of creating an account. The routing algorithm isn't very customizable, but it's very easy to drag and drop stops from one driver to another, or to shift the stops around. Driver experience was very smooth as well.

Inconvénients

Team at Routific is still adding features, so this will likely be outdated soon after writing (April 3, 2020). The interaction between the software and native map apps on the phone could use a little work. Also as mentioned, the routing algorithm is set up to basically only give out an even number of stops to each driver, regardless of length of route. It's easy enough to fix and we can ship a full manifest, exactly how we want it, with 15 minutes of work after uploading the stops.

Avantages

The ability to change which driver was taking each delivery. We make changes right up until the trucks are leaving based on weight, traffic, backorders, etc. so being able to drag and drop stops from one driver to another allows us to balance the routes.

Inconvénients

We are looking for a system that also GPS tracks the drivers so we can confirm that they have completed the stops, along with e-signatures for our deliveries.

Avantages

So easy to use. So easy to make modifications to your stops, drivers, and routes. And the dispatch button is magic.

Inconvénients

I have no complaints. Maybe another pricing tier for users like me.

Avantages

- Online routing with previous route history
- The ability to one more many stops around was very useful
- Regular updates improves its utility and regularly adds features

Inconvénients

- Only handles 500 points, but we rarely needed more
- Requires an email to cancel service, no online cancel button

Avantages

Really appreciated that I do not need to enter an end location point to enable route optimizations. We don't know where our drivers will end up after a route, we just need the route to be as fast as possible.

Inconvénients

So far I have not found anything I like least, I suppose that I wish I did not have to download the solution to see a table view of the route just to check it, I'd like to be able to see the table view right in the browser so I can catch mistakes with load, notes, timing etc. I find the timeline feature confusing and not as helpful.

Avantages

We love this software and are constantly discovering other capabilities that allow us to scale and manage constant changing variables (e.g. different drivers, destinations, loads, etc.). This software was a game changer for us in the Covid response. We were able to grow quickly - 6-fold in terms of capacity to distribute low cost/no cost food to four local suburbs.

Inconvénients

It would be great to see this software integrated with the Open Food Network online platform. It could really catapult small-scale food producers, farmers and food hubs to aggregate, distribute and transport their produce and goods quickly and efficiently to markets and consumers.

In writing this...it was only that we had to do quite a bit of back end work on spreadsheets to make them integrate better with the Routific format.

Avantages

Fast
Flexible
Easy to use UI
Powerful

Inconvénients

The colors of the plots are hard to reach (colors are too similar).