Messente

Avantages

Well documented API, all the features we need (and more), great customer support -- what more can you wish for?

Inconvénients

We would find it useful to have support for multiple organizations under the same account. Not a deal-breaker, though, just nice to have.

Alternatives envisagées 

Pourquoi choisir Messente 

Pourquoi passer à Messente

Avantages

Very easy approach, understand and implement on our website, reasonable price, configurability and the fact that allow to administrate and implement new accounts on the same login was mega.

Inconvénients

The API changed since our implementation (2016), so the old versions of the software stop working properly.

Alternatives envisagées 

Pourquoi passer à Messente

Avantages

The platform and the service is very intuitive; And easy to use

Inconvénients

The download of the message data, comes out in a strange format and must be changed

Avantages

Critical messages are being delivered quickly and without any loss in delivery.

Inconvénients

High cost for mass marketing campaigns compared to the competitors.

Alternatives envisagées 

Avantages

The platform supports an easy to use and highly reliable SMS messaging service at competitive rates. Customer service is highly responsive.

Inconvénients

We have had no real issues while using Messente SMS messaging.

Avantages

The customer service and support is 5star. They are dilligent and taking the time to solve issues and come up with the right solutions.

Inconvénients

I had a few hiccups at the beginning but I had much appreciated support from the customer service and technical team.

Avantages

What I like the most about Messente is the capability to program the tool and send automatic daily communications to our customers.

Inconvénients

What I like the least about Messente is probably the price

Avantages

I liked its pricing policy, as well as its wide functionality, including API integration. The service took over communication with mobile operators in different countries. Ease of use and user-friendly interface. Informative dashboard, with the ability to upload data

Inconvénients

Would like a more proactive approach to support requests.

Since logistics is a fast sphere, it is important to us that the partners with whom we cooperate are as fast as possible

Avantages

API and integration with other platforms. Customer support is great. Easy to set up.

Inconvénients

Pricing is a bit high if you have a smaller volume compared to other offers on market.

Avantages

Reliable, good documentation and easy to get started

Inconvénients

No problems met, perfect match for my needs.

Avantages

straightforward and efficient support system

Inconvénients

we had a bit of problem but been sorted efficiently thanks to the support team.

Alternatives envisagées 

Pourquoi choisir Messente 

Pourquoi passer à Messente

Avantages

Great customer support and easy to set up API

Inconvénients

Would like to see which countries are blacklisted from receiving SMS. Currently have to contact CS to make changes.

Avantages

Messente's UI is easy to use and very intuitive. I like that we can track the SMS delivery real time on the right side panel to make sure it makes it to the customer.

Inconvénients

Since we do not use it too heavily but occasionally depending on the need, then I haven't really encountered anything that I have been struggling with.

Avantages

Easy to use SMS services worldwide and quick to implement.

Inconvénients

More expensive than a local providers in each market.

Avantages

I like the fact it’s a very easy platform to work with. #straightforward

Inconvénients

For the moment I couldn’t find something that I don’t like in Messente!

Avantages

User friendly, reliable and not expensive

Inconvénients

There are always areas for improvement, but currently I have no comment to add here.

Avantages

Messente is easy to integrate, and even easier to use. It really has all things SMS.

Inconvénients

Didn't encounter any issues using this service.

Avantages

Integration with our software on real time and reporting per each selected period with respective costs per SMS

Inconvénients

It is missing the feature to upload a personalised SMS for each Receiver. Currently you could upload a list of different receivers but you could send to them only one sms text (all the same), whilst we would need to have an upload with Receiver and personalised sms, so Messente could send at once

Avantages

customer care, complexity, innovations, big company approach

Inconvénients

additional functionality could be part of the price and more country specific

Avantages

Good price , easy to use.
Support is very responsible.

Inconvénients

Need more reports but everything is ok if you know hoe to use excel.

Avantages

Good functions, as reports monthly about the trafic.

Inconvénients

Hard to find easy in the webpage. more functions would be great, as bulk message.

Avantages

Seamless and reliable. No problems, always a good customer support.

Inconvénients

Notifications missing on funds management - would like to set "alarms" when running out of prepaid funds.

Avantages

Cheap and easy to set up, a lot of functionality

Inconvénients

customer support a bit slow as I expected

Avantages

Automatically sended messages, easy to use !!! Saves lot’s of our time !!!

Inconvénients

Everything is good and we think you don’t need chance nothing

Avantages

Easy setup, good prices and very good customer support.

Inconvénients

Maybe the usability of the administration panel could be a bit better if I have to say something.