Kartra

4,5
Note globale
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4,5
Note globale
Avis

Parcourir les avis sur Kartra

165 avis sur 165
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Dean
  • Secteur d'activité : Bureau exécutif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 15/05/2019

Best holistic solution

It has been easy to learn, it has great training support with articles and videos, the support community is extremely active and answers to questions are very timely. The team is extremely pleasant to work with and executive rarely disappoints as he understands what digital marketing is all about. Every month brings new enhancements and features that make it better. This is one-stop shopping when it comes to digital marketing.

Avantages

Kartra keeps everything under one roof eliminating the need and expense of multiple apps. It has drag and drop simplicity and deep funnel complexity. The best thing is the features keep getting better and the community is super supportive. After having used many programs with multiple clients such as Infusionsoft, Mailchimp, Pipedrive, VTiger, CF, Leadpages... this is the cleanest and easiest interface to optimal functionality.

Inconvénients

Video bandwidth can cost you money so only marketing videos requiring analytics and funnel tagging should be housed on the platform. Still need Vimeo Business for everything else like training videos. Need a HIPAA compliant version for some clients as healthcare arena is exploding.

Chad
Chad
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/11/2022

By far my favorite clickfunnel like product

overall kartra is amazing, it has some flaws in the software but it is amazing for the price and very easy to work around!

Avantages

has so many features included at the base price, where other products have them behind expensive pay walls

Inconvénients

there aren't many bad aspects of this software, the only thing I don't like is they have specific viewing profiles for pages for computers, tablets, and phones which don't always effectively translate between one another. IE it looks amazing on desktop but terrible on phones

Alternatives envisagées 

ClickFunnels
Richard
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 15/05/2019

Time Saving Software Platform

Having the ability to have videos hosted within the monthly charge, a powerful auto responder with sequences and campaigns along with little touches like the calendar function provides a massive advantage to me when offering these services as well as running my own business.

Avantages

The speed at which I can put a landing pages together is unbelievable with the Kartra platform. Once the content has been agreed with the hook and calls to action etc, I can put an example in front of a client real easy. It's quick, but I don't let my client know how quick otherwise putting something together in an hour would be the expectation every time and my fee rate would be called into question. Primarily for landing pages, I've also built complete websites with the Kartra platform and just about to build my first membership site. I'm still discovering the power of this platform, it has a lot to offer.

Inconvénients

Whilst you can build an online store with Kartra, I wish it was a little more advanced in this area. I know it's not the primary function, but combining the ease of building landing pages with the ability to have a powerful online store as well would be awesome.

Domenico
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
0

4
Publié le 23/12/2024

Strumento intuitivo e completo per marketing e creazione di un portale di corsi online

Ottimo software per la creazione di landing page e vendita di corsi online. Molto robusto e tante funzioni disponibili. Molto intuitiva la piattaformam

Avantages

Facilità di uso e funzioni molto configurabile. Tanti strumenti per rendere l'obbiettivo raggiungibile. Drag and dropo molto buono ed efficiente. Ottimo software generale per il marketing e il elearning

Inconvénients

I video caricato nel elearning a volte possono essere scaricati dal utente senza dopo dover entrare nel area privata. Il coato mensile non è basso.

Réponse de Genesis Digital

Thank you for the detailed review! We're glad to hear that you find Kartra easy to use and effective for marketing and eLearning. We appreciate your feedback about the videos, and we'll certainly pass it along to our team for further consideration. Thanks again for choosing Kartra!

Répondu le 31/12/2024
Yosue
Yosue
  • Secteur d'activité : Développement de programmes
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/10/2023

Marketing automatizado y eficaz pero a un precio alto

Muy buena experiencia, muy dulce, pero con un sabor amargo al final, ya que por su valor no pude seguir usándola. Pero mientras se usó dio excelentes resultados, muy probablemente la use nuevamente en el futuro cuando tengas más ingresos

Avantages

En Kartra lo tienes todo para crear y lanzar tus campañas de marketing, sobre todo que puedes automatizarlas. Es una herramienta muy eficaz que ayuda a escalar como ellos mismos te lo aseguran, peeeero.....

Inconvénients

Es muy caro, para empresas que están iniciando creo que el precio es muy elevado, lo que hace muy difícil mantenerlo en el tiempo, sobre todo si eres nuevo en tu negocio

Réponse de Genesis Digital

We appreciate your recognition of Kartra's comprehensive marketing capabilities and automation effectiveness. Your feedback on pricing is noted, and we understand the challenges it may pose for new businesses. We're continuously evaluating our offerings to ensure value for all users. Feel free to contact our support team for any assistance or potential cost-saving strategies tailored to your business needs.

Répondu le 18/01/2024
Marek
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/05/2023

Kartra Review

My overall experience with Kartra was highly positive. It transformed the way I approached my online business by offering an integrated solution for marketing and sales. The platform's features were robust, and its customer support was responsive and helpful. Kartra helped me streamline my processes, automate tasks, and ultimately drive better results for my business.

Avantages

One of the things I liked most about Kartra was its all-in-one platform that encompassed various marketing and business tools. The ability to create and manage sales funnels, email marketing campaigns, membership sites, and even conduct webinars all within one platform was incredibly convenient. It saved me time and allowed me to have a comprehensive view of my marketing efforts.

Inconvénients

One aspect I liked least about Kartra was the learning curve associated with its advanced features. While the platform offered a wide range of powerful tools, it took some time to fully grasp and utilize all of its functionalities effectively. Additionally, the pricing structure, although reasonable for the value provided, may be a drawback for some users.

Réponse de Genesis Digital

Thank you for sharing your insights on Kartra! We're thrilled you found our all-in-one platform convenient and versatile. We appreciate your feedback on the learning curve; we're continuously working to improve user experience. Your input on pricing is noted, we strive to offer compelling value and we hope our dedication to adding more innovative features and customer support adds unmatched value.

Répondu le 18/01/2024
Domingo Antonio
Domingo Antonio
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 21/05/2023

The all-in-one solution for the success of my business

The platform is easy to use and I love how I can easily segment my audience and send them personalized messages.

Avantages

What I really like about this platform is that it offers many of the tools I need to run my online business, all in one platform. From creating landing pages to managing emails to setting up sales funnels, Kartra does it all.

Inconvénients

Something I would like to see improved is the design and customization of the landing pages. For example, I would like more control over the placement of elements on the page to create something more custom.

Réponse de Genesis Digital

Thank you for your positive feedback! We're delighted to hear that Kartra is your go-to all-in-one solution for running your online business. We appreciate your input on landing page design and customization and will strive to enhance these features for a more tailored experience.

Répondu le 18/01/2024
Chuck
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
5

4
Publié le 15/05/2023

Kartra is a great all in one marketing tool. Missing a few features when I tried it

Generally, very good. Great UI and easy for beginners. As an advanced user, I needed more features, but I think it's a great platform for non-technical course creators. Good price too

Avantages

I really liked how easy it was to set up my courses and landing pages

Inconvénients

I found that it was missing a few key funnel features, like one click upsells and webinar templates. Once I learned more about funnels, I felt like kartra was mid-tier compared to dropfunnels and a few other tools that I ultimately decided to use

Alternatives envisagées 

ClickFunnels

Pourquoi passer à Kartra

I did not end up choosing kartra, though it was the first all-in-one platform I experimented with

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra. We appreciate your positive feedback on the ease of setting up courses and landing pages. We've made significant improvements, addressing the features you found missing, inspired by customers like you. Your input drives our innovation. Come back and explore the improved Kartra – we value your thoughts!

Répondu le 18/01/2024
Olivia
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 10/03/2023

All-in-One Solution for Online Business

Avantages

Kartra is a comprehensive platform with a variety of tools for online marketing and sales. It's user-friendly and easy to navigate, making it perfect for non-techy users. The built-in automation and analytics are a big plus.

Inconvénients

The pricing can be a bit steep for smaller businesses, and some of the more advanced features may require additional support to set up and use effectively. The design options for website templates are also limited.

Réponse de Genesis Digital

Thank you for your feedback! We're glad you find Kartra comprehensive and user-friendly, with valuable automation and analytics. We hope that the all-in-one platform allows you to cancel other subscriptions, saving you hundreds of dollars each month!

Répondu le 14/03/2024
Ba
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 02/12/2022

The #1 software for email marketing and automation I've used.

Overall, my experience with Kartra has been overwhelming positive. They have great customer service, quick to respond to questions, an awesome library of help articles with walk-thru videos and the system is constantly improving to offer more features and solutions for a growing business.

Avantages

The features of Kartra are ever growing and they provide a host of customizable templates and pages to use to create everything from a website, to a sales funnel to lead capture and generation.

Inconvénients

At $99/m for the Starter plan, the software can be a little pricy for a new company, but worth it if you can defer the cost from other products to have a all-in-one solution.

Alternatives envisagées 

ActiveCampaign et AWeber

Pourquoi choisir Kartra 

Kartra gave me the features I needed, that were lacking in ActiveCampaign and AWeber with the help and support to make the switch possible.

Logiciel antérieur 

ActiveCampaign et AWeber

Pourquoi passer à Kartra

I choose Kartra because I got the best of an email list builder, email marketing solution, marketing campaign builder, funner builder, website and Course Builder, which I was in search of. I could not ask for much more. Within a year of switching they added a Survey tool, which was my next need. They seem to anticipate what their customers need just when we need it.

Réponse de Genesis Digital

Thank you for your glowing review! We're thrilled to hear that Kartra has become your go-to software for email marketing and automation. We're continuously working to improve our platform and provide the best experience for our users. Your feedback is invaluable to us, and we're delighted that you find our customer service and support helpful. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help you succeed!

Répondu le 15/03/2024
Breann
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
3
Support client
3

3
Publié le 01/10/2022

Kartra has it all, but it is a bit clunky.

Overall, it helped me a ton! I am impressed with the number of features, but I do believe pricing tiers are a bit overzealous. Support was always very helpful. There are a few funnel builders listed in their marketplace I wouldn't recommend, and if you pay through Kartra and need a refund, they may not help you get it back.

Avantages

I love that it has freaking everything! Calendar, surveys, checkout, emails, pages, websites, and more! Full marketing system for sure! They had great lead tracking/triggers/automations. Behavior-focused scoring was cool! Tracking every point of engagement with leads is great, too. Very detailed as a CRM. Very lead-focused.

Inconvénients

It is a bit clunky and old-fashioned looking. I don't know how else to word this, but it could use a brand upgrade for sure. Not that that really matters, I am just highly visual. They were constantly blacklisting people and i had to send frequent requests to remove people from the list. Triggers didn't always perform. For example, I created an email funnel for a quiz and wanted to send different emails for different quiz results, this was nearly impossible to do. It was easy for me to set up and use, but many friends i referred had a hard time understanding the platform.

Alternatives envisagées 

ClickFunnels

Pourquoi passer à Kartra

Price, all-in-one.

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra! We've taken your input seriously and have undergone significant renovations and user experience improvements since your review. We invite you to revisit Kartra again and experience the new look and ease-of-use firsthand.

Répondu le 14/03/2024
Ashley
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
2
Support client
3

4
Publié le 20/09/2022

Amazing software, but has lots of kinks

Avantages

I use Kartra on a daily basis. My entire business is hosted on this platform. I have used it for years and have found lots of pros and cons. For pros: you can do just about everything on here. It does my email marketing, hosts my full website, hosts calendars, surveys, my program membership / modules, it processes payments and manages payment subscriptions, I mean it truly has it all. They have multiple avenues of support, you can email, chat, or join the Facebook group to get help. It also has lots of opportunity for customized coding to truly build out the site of your dreams if you need it. Kartra truly combines about 10 different softwares all in one.

Inconvénients

Again, after using this software for years, I've come to find lots of pros and cons. The biggest con that I have is the aesthetics, which may sound silly, but in comparison to its biggest competitor, Kajabi, Kartra really takes the L on this one. Everything is blocky, dark, clunky, takes forever to find what you need, and overall just not a user friendly experience. The other con is how absolutely difficult it is to use some of the features, specifically building a website/page and sequences. The last con is the customer service - I prefer using the chat option to get real-time support, but 98% of the time they can't actually help you on chat. They'll take your inquiry and submit it as a "ticket" where they'll respond to via email the next day. Again, may not be a huge deal, but for some issues I've had in the past it's been a very big deal because I need real time help. They used to be able to help you via Chat but now it's all email, which is frustrating.

Andrés J
Andrés J
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
2
Support client
1

4
Publié le 05/08/2021

OK software, awful support and you're locked in for life!

I was an early user of Kartra and had great expectations. They have added some nice features through time, but they changed their support policies about 2 years ago, and now I'm stuck with them. They used to be quite friendly, now they response as a typical call center, they are never wrong, and they are never ever loose. Software is OK, but has several design flaws, most which have not been fixed. I love when companies where I am a client win and make profit, as this makes sure they will grow and become better. This is not the case for Kartra, and I'm so deep in now, that looking for another provider is almost impossible. I really miss the Kartra from their first year or so!

Avantages

The idea behind Kartra is amazing: a one stop for all your marketing and lead generation needs. In this sense, it has many features, so you won't need to be paying many providers, just one, for most of your needs.

Inconvénients

Support is just awful! As an early user, I used to love their support, as I'm a proactive user with a tech background, and they were quite open to new ideas and had a very "let's see what's the issue". However, about 2 years ago, this changed. Every time you contact them, it's the typical big tech call center answer "it's not on our end, it has to be an issue on your side". They never take responsibility, and they always win. for example, in the basic plan at $100, they offer 50 GB of "bandwidth" each month. However, every new cycle your bandwidth starts automatically starts at whatever hard drive space you're using. For example, if you have 30 GB of files, at the beginning of the month, the bandwidth meter doesn't reset to 0 GB, but to 30 GB. This makes no sense, and in fact, this is not "bandwidth". I decided to give up on trying to reach support, as they are perfect, they don't admit this issue, and they also tend to give condescending responses.

Alternatives envisagées 

ClickFunnels

Pourquoi passer à Kartra

It looked like a better solution, with more characteristics and better support.

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra. We apologize for any frustrations you encountered with our support and service in the past. Since your review, we've made significant improvements, including implementing world-class 24/7 support to assist our customers every step of the way. Additionally, we've addressed issues such as limits, ensuring all users have unlimited bandwidth now. We value your feedback and would love the opportunity to show you the improvements we've made. Please feel free to reach out to our team at any time. We're confident that you'll be delighted with the improvements!

Répondu le 14/03/2024
Robert
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
3
Support client
1

5
Publié le 09/04/2020

Great product - which appears to have lost customer focus and eroded its support function.

We came into this product with enormous goodwill for the [SENSITIVE CONTENT HIDDEN]and what he was committed to. Since his passing - it appears as if things have changed radically - in a direction that is not good. We're actively considering whether Kartra deserves our continued business.

We have noticed that other leaders in digital marketing, who were early and enthusiastic Kartra advocates are now using other platforms. At least one such has told us that his experience with the decline in customer service is a reason why he's moving on. Now, today Kartra has informed us that they are going to start charging us more. That's the straw...

Avantages

We love the fact that e-mail, webpages, shopping cart, video hosting & membership are all tightly integrated. No one has done a better job of this - but some are trying.

Inconvénients

No problem with the software - but a very big problem with the customer support function which has recently deteriorated very significantly.

Previously, we got quick, useful replies where the support provider actually went to the account, looked at the problem, verified it and provided video showing how to fix it. Now - numerous tickets on the same issue go unheeded because the responses are posted to an account that is not ours.

Responses appear to have mis-understood the problem. Repeated pleas for help go unacknowledged. Even tried reaching out to Genesis Digital execs via phone & LinkedIn. No response.

To make it worse, recently they have taken down all the instructional videos and written tutorials for Webinar Jam. Replaced them with an API document which is useless to us. One of Kartra's main selling points is "ease of use." Likewise with Webinar Jam. It's supposed to be easy to use WJ to integrate webinars into the Kartra ecosystem.

We don't expect anyone to do it for us, but we're not software engineers. We have other things we need to do. So we do need easy-to-follow, step-by-step instructions and support when we get it wrong.

Because the tutorials are gone and the customer support is weak, we're now paying for a webinar platform which we cannot connect to Kartra and which we can't use with confidence. This affects the heart of our business at a very bad time.

Croix
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
1

4
Publié le 09/04/2020

Great for small and simple businesses but ...

Great platform as compared to others especially for small businesses. Kartra is great for the starter businesses and people needing an all-in-one platform. But it is not robust enough for big players to stay exclusively within the platform and will need to integrate with other apps and platforms. But this is typical for high traffic businesses.

Still love Kartra after 2 years and hope they get their quirks sorted out and add a real customer service live chat support. That said, now we only use it as a website/landing page builder and for our membership site. For our business and funnel work properly and be more cost effective, we also integrate a different CRM, customer support app, video hosting and payment platform.

I've talked to some big player friends with lots of traffic who are also Kartra users and they confirm the same. Love it, but there are glitches and it is expensive for high traffic and sales.

We will stay with Kartra for the foreseeable future. We almost switched but nobody has a perfect solution for a high traffic online business. After seeking better options, I found that Kartra is still the best if you don't want to hire a tech team. We can do everything ourselves.

Kartra, please add a live tech support system. At least during business hours.

Avantages

I love the all-in-one concept. The idea is brilliant and the features are great and the integration is awesome for a basic user and small business. You can do most everything you need right within the platform. Funnels, sales, beautiful websites, incredible landing pages, memberships sites, shopping cart and fully integrate a complete website and sales from start to finish with lots of great analytics. Its the best all-in-one solution out there right now. Its an important part of our business but it is not robust enough for online businesses with lots fo traffic and sales.

Inconvénients

Glitches and cost prohibitive for big businesses.

COST: We drive too much traffic and sales to use the all-in-one concept for us. So we use other platforms to host our videos, CRM, customer support, and payments. We use Kartra for websites, landing pages and memberships. Using this multi platform approach we save money and have a more stable online business and funnel.

PROBLEMS:
We have had glitches in customer emails being black list after purchase and so they don't receive the welcome email and login to the membership. And we have random password issues for the membership.

This means we have had to create redundancies and a robust customer support system to minimize refunds and complaints.

CUSTOMER SUPPORT: While better recently, it still is horrible often taking a day to respond to ask questions and then an additional day to reply with an answer that is often not helpful. Most I trouble shoot myself now. Or I use a work around and that is why we integrate with other platforms. Support tickets only for a digital tech platform like Kartra is frustrating, costing us money when there are issues.

USABILITY: Overall very good. I wish they would fix the step-by-step procedure and allow jumping to the section you need. There are definitely areas to make more user friendly. It is similar to thrive themes, so my learning curve was small. But if you are new to this style, it will take a while to get fluent. But it is easy to use overall. I like that a lot.

Dana
Dana
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
2
Support client
4

4
Publié le 22/11/2019

So, So Good But Lacks In The User-Friendly Department

I no longer use Kartra but when I did, the best thing I found was the fact that it was all-in-one. I really liked being able to login to one platform and it was all there, even analytics and in-depth reports based on product, emails, link tracking, etc. It truly was full-service.

Avantages

There are a lot of things to like about Kartra, specifically the absolute all-in-one platform they have. It goes far beyond just designing a website/landing page or sending an email. They cover all the bases - from websites, landing pages, email marketing/automation with sequences and tagging, funnels, simple e-commerce, digital downloads, membership sites, help desk, scheduling, forms, affiliates and now an agency solution. If you'd like to consolidate the many platforms you use, Kartra can handle 95% of everything you throw at it.

Their support group on Facebook is second to none. They truly care about their people and it shows; it's like a family.

Inconvénients

Learning the platform was a long, complicated process. They have people lined up that will help "onboard" you and while that's extremely helpful and effective, I think it's always beneficial to know your platform inside and out so you can make necessary changes as needed and not have to depend on the support team, or others. Because of the complexity, there's a time-consuming process you'll have to undertake before you can "go live". I mean, it makes sense due to the fullness and depth of their platform, just be sure to go into it knowing: (1), the trial is not nearly long enough to know if it's a right fit for your business, and (2), it'll take time to setup your workflows and make sense of how everything is integrated, and (3), host your videos elsewhere or you'll get eaten alive in bandwith overcharges.

Kartra has what they call Kartraverse, which is like a step-by-step training course on how to use their platform. It's superb and very informative; however, it's still in its infancy and you have to wait until they create the next lesson before you can do in-depth with whatever topic they decide, and that was often frustrating. With that said, however, they also do a lot of webinars that are in-depth and full of insight, but sitting through a webinar to find one answer is a bit defeating when you're in a hurry or just not really sure what exactly you're even looking for. Their documentation leaves a little to be needed, however.

Alternatives envisagées 

ClickFunnels et Keap

Pourquoi passer à Kartra

Kartra had more of what I was looking for at the time and what they do, they do exceptionally well.

Réponse de Genesis Digital

Thank you for sharing your detailed experience with Kartra. We're glad to hear that you found its all-in-one functionality beneficial and that our support group on Facebook provided value. We appreciate your feedback on the learning curve and are continuously working to improve user-friendliness and now have more comprehensive training resources. We've made significant strides in enhancing our platform since your time with us, including giving all users unlimited bandwidth. If you ever reconsider using Kartra, we'd love to welcome you back and showcase our ongoing improvements.

Répondu le 14/03/2024
Almudena
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 19/03/2023

Kartra lo tiene todo

Kartra es un software que lo ayudará a automatizar su marketing por correo electrónico, su proceso de ventas y más. Es una herramienta todo en uno que lo ayudará a crear sus listas de correo electrónico, crear páginas de destino y ejecutar una campaña de marketing exitosa.

Avantages

Kartra tiene muchas plantillas prefabricadas excelentes que se pueden editar simplemente arrastrando y soltando elementos para obtener el diseño deseado que tengo en mente, se puede usar para crear embudos y sitios web de varias páginas. Kartra se integra con una variedad de pasarelas de pago, lo cual es imprescindible para empresas de comercio electrónico como la mía.

Inconvénients

La desventaja de ser un todo en uno es que puede hacer mucho, pero no todas las funciones están tan completas. Por ejemplo, al calendario de reservas le faltan características estándar como el tiempo de búfer entre citas. El generador de páginas también es un poco torpe y puede ser engorroso de usar.

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra! We're glad to hear that you're enjoying the pre-made templates and the ease of editing them. Your feedback regarding the booking calendar and page builder is valuable, and we're continuously working on improving our platform to provide a better user experience. We appreciate your support and look forward to serving you even better in the future!

Répondu le 14/03/2024
Utilisateur vérifié
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
2
Support client
3

3
Publié le 18/01/2021

Packed with features but Kartra isn't for everyone

I have been working with Kartra for more than 18 months on nearly daily basis. It was a learning curve in the beginning but after a week or two I had a good grip of what was possible to create.
I still believe Kartra is a great system IF you make use for all the goodies that are built in. If you are interested in learning how Kartra can make your business prosper, it will be well worth the money and the effort. But do not think that Kartra is like a magic lamp. You can not just pay for it, rub it for a while and expect that it will make you a fortune. You have to invest in yourself or hire someone to do it for you.
I recommend you to try and see for yourself what you think and how it could work for you and your business. I wish you the best of luck.

Avantages

All-in-one system with website (?), funnels, automations and email marketing

Inconvénients

After more than 18 months with Kartra I still haven't come to turn with Kartras Page Builder. For me it's a very slow process to create the look and feel I would like to achive. I have been working with many other page builders and might be spoiled (?) with the possibility to make the page content almost pixel perfect.
I love (LOVE!!!) the possibility to make automations, build email sequences, track leads and their behavior on sites but if the way to create content to show the leads there is no need to have super great automations in the background.

Réponse de Genesis Digital

Thank you for sharing your detailed experience with Kartra. We're glad to hear that you've found value in its features, particularly in automations and email sequences. Your insights are invaluable as we continuously work to enhance our platform. We're committed to providing comprehensive support and resources to help users leverage Kartra effectively for their businesses.

Répondu le 06/05/2024
Bernadette
Bernadette
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/05/2022

Settled with Kartra

I like how streamlined Kartra is. They now have the campaigns function which allows you to customize your campaigns by editing a pre-existing templates.

Avantages

What I like most about Kartra is that it is a complete online software that allows us to market to our existing list.

Inconvénients

It took time before they rolled out the quiz/survey function and even then, it is not yet very refined as we hoped it would be.

Nacky
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 08/03/2023

Recommended Tool for Marketing Startups

Avantages

I really appreciate the fact that I can accomplish a wide range of tasks using this tool. Email Marketing, creating landing pages, setting up online membership portals, setting up webinar schedules and many other things.

Inconvénients

CRM section needs some improvement because it is very basic and overwhelming to use.

Réponse de Genesis Digital

Thanks for sharing your experience! We're thrilled to hear you find Kartra versatile for various marketing tasks. We would love to learn more about your desire for the CRM system, please contact our support team with more detail. You are the driving force behind our innovation: Thank you for being a loyal customer!

Répondu le 14/03/2024
Brittany
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
4

4
Publié le 09/04/2020

Kartra is a life saver!!

Avantages

I absolutely love the fact that almost everything is in one place. I moved from 5 different software tools into Kartra and was able to save myself $250 per month in software but then probably another 20 hours of time trying to connect all the tools together to work. Now I have 1 place to go and I can build the tech pieces of a simple funnel in under an hour!!

Inconvénients

The builders within the software are not the greatest. I feel that they are slow and clunky. There needs to be a way to save your brand/style guidelines so that you do not have to change the font and color on EVERY SINGLE thing. When you copy and paste text into the page or email builder, it should use the same font that was saved in the template. The Course/membership builder is the same.

I would also love it if the CRM function had a place to create follow up tasks that created a task list. I do online marketing but I also do consulting and I have to use another CRM to track those leads because there is not a way for me to set a follow up with a lead in Kartra.

Overall I absolutely love Kartra and I am hoping that these things are updated as soon as possible so that I can love it even more!

Heidi
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 09/04/2020

Kartra ~ Powerful, Robust, Do-It-All ~ All-in-One Software

I have been able to get an idea about a product that my market may want and throw a page up on the web and pitch it out there and get responses. Sign ups or even payments. Now that I have learned my way around, it is relatively easy to do that!

Avantages

After running a full-time ministry/business online for a couple of years, I had all kinds of programs and platforms that I was paying for monthly or yearly. When it came time to streamline it all, I narrowed it down to just Kartra. Everything is right there in one place, integrating well with WebinarJam and EverWebinar.

Inconvénients

Two things...1.) the email component (CRM?). There is no easy way of taking the leads from Kartra and pulling them in to another CRM platform. It would be awesome if this part of Kartra was as robust as its page builder, portal builder, and membership builder! 2.) a way to set up a store of all the products or services I offer all in one "place"

Alternatives envisagées 

Teachable, ActiveCampaign, AWeber et Thinkific

Pourquoi choisir Kartra 

Kajabi was having trouble doing what my tech team asked it to do. Kartra came out at a time when I wasn't terribly happy with some customer service responses to my questions about Kajabi.

Logiciel antérieur 

Teachable, ActiveCampaign, Leadpages, AWeber et Thinkific

Pourquoi passer à Kartra

Function...Kartra can do everything I want to do better than anything else. The way my choice worked out, I had already put money out for all of the products I mention above, When I was trying to cut costs, I eliminated everything BUT Kartra and Active Campaign. Active Campaign will be eliminated at some point, too.
Mike
Mike
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
2
Support client
4

5
Publié le 09/04/2020

KARTRA - a No-Brainer MUST Have for any online business

I love almost everything about Kartra except it is not user friendly. It takes time to learn all of the hidden complicated steps you must take to make things work. I wish they would get a good business customer who is not tech savvy, and watch them try to use and navigate the software. This would help the propeller heads get exposed to how we think and operate.

Avantages

1. Done for You Stuff - boatload of "Flip a Switch" to turn on new products, campaigns, launches, web forms, sales pages, order pages, thank you pages with follow up sequences already built for you. Simple, fill-in-blank stuff and it creates all of the Sharp Looking Web Pages (yes, boatload of templates or create you own) Kartra is the missing link for KornFewshunsoft. (Kornfewshunsoft user since 2004) Time Saver, Money Maker

Inconvénients

1. Cannot do OneZee TwoZee sales with a discounted price - if you have Sales people on phone
2. Cannot do "Quotes" (Infusionsoft feature) for customers, unique discounted bundle of products, bonuses
3. Cannot push a button to see all of your customers - you must go thru a 7 step process that is painful
4. No folders to categorize uploaded photos and images - All into one huge bucket - time eater to find
5.

Hani
  • Secteur d'activité : Internet
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 08/08/2021

My Own Experience with Kartra

Avantages

"I was able to deactivate other CRMs and apps that we were using. In fact, at the end of the day, I was able to save money."

Inconvénients

"Because I utilize a lot of video stuff, the one thing that irritates me is the high bandwidth charges."

Maciej
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 23/02/2023

Impressive All-in-One Online Platform

Overall, I'm really happy with my experience using Kartra. It's been a great tool for me to build my business and create successful campaigns. It's easy to use and provides great customer service if needed. I would definitely recommend it to anyone looking for an all-in-one online platform.

Avantages

Kartra is a great all-in-one online platform that allows me to create beautiful webpages and forms, manage my contacts, and track conversions. I love how easy it is to use and how quickly I can get things up and running. I'm also impressed with the customer service, which is always available if I have any questions.

Inconvénients

The only downside to Kartra is that it can be a bit expensive compared to some of its competitors. However, the features you get for the price are well worth it.

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra! We're delighted to hear that you find our platform impressive and that it's been a valuable tool for your business. We understand your concern about the pricing, but we're committed to providing excellent value for the features included. It's fantastic to know that you appreciate our user-friendly interface and the depth of features available. Thank you for recommending Kartra, and we're thrilled to have you as part of our community!

Répondu le 07/05/2024
Shirley
Shirley
  • Secteur d'activité : Médias de diffusion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
0

4
Publié le 24/09/2019

Kartra Has Enormous Potential!...It's Great Platform for Business But There is Room for...

My experience has been pretty good in spite of some of the shortcomings of the Kartra platform. I think it's just "growing pains" and should hopefully improve over time. You may see a lot of videos on YouTube, blog posts and articles around the web raving about Kartra.

You have to consider the source. Many of these "rave reviews" are affiliates trying to make some money.(More power to them!) I mention that because the average person will look all of those reviews and think it's simple and easy to use. While it's a nice platform, it will be a bit of a challenge if you've never used anything like it before. In my opinion, it could be a lot more user friendly. It's easy to find yourself "stuck" trying to figure out what to do next.

While Kartra does have some "training" videos and blog posts. I found myself searching on YouTube for clearer explanations and examples.

Overall, if you're looking for an alternative to Clickfunnels or Infusionsoft (Now known as Keap), Kartra is one to consider. I suggest signing up for the trial and really put Kartra through it's paces. Build pages, automations etc. That's the only way that you're going to see if it's the right solution for you and your business.

Avantages

What I like most about Kartra are the features. It has EVERYTHING you need to set up sales and marketing funnels, landing pages, email marketing and a lot more.

Plus if you later decide to sell online courses or need a member's site etc...Kartra has it all.

Inconvénients

Kartra is a bit clunky. It also seems to run a bit slow when updating a page. That being said, it is software and we all know that technology can sometimes have a mind of it's own literally. I believe it will get better over time.
I also have a small bone to pick with Kartra with their decision to use em vs px. While, I get that em is better in terms of accuracy. The developers of Kartra need to understand that their average customers aren't graphic artists or developers. We know, use and understand px (pixels). So why not give us the option to use px instead of em?

Alternatives envisagées 

ClickFunnels
Marvin S.
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/05/2019

Why we selected KARTRA

MY JOURNEY WITH KARTRA HAS BEEN AS A BETA TESTER, AND CUSTOMER, AND THE ONLY THING THAT I FOUND THAT IS MISSING IS YOU!

Avantages

KARTRA IS THE ONLY WAY TO GET A PRODUCTIVE COST EFFICIENT SYSTEM THAT OPERATES CONGRUENTLY, TOGETHER WITH EVERY OTHER SECTION OF THE SYSTEM TO MAKE EVERY SECTION 12 "X" YOU ABILITY TO MOVE WITH THE SPEED OF THE MARKET WITHOUT THE WORRY OF 5 OR 6 DIFFERENT SYSTEMS AND ADDITIONAL EXPENSE OF THE OTHER SYSTEMS THAT MAY OR MAY NOT PLAY WELL TOGETHER.

Inconvénients

INITIALLY IT WAS A LITTLE DAUNTING AND OVERWHELMING, ONLY BECAUSE TRULY THIS SYSTEM IS TO HARD TO RELIEVE THAT IT COULD POSSIBLY BE THIS EFFICIENT AND EASY, SO AS A METICULOUS BEING I TRIED TO DISCOVER WHAT I MIGHT BE MISSING THAT COULD COST BUSINESS ISSUES. HOWEVER, AFTER EVERY SECTION AND TEST THERE IS NOTHING WRONG WITH THE SYSTEMS EXCEPT FOR THE HUMAN OPERATORS. USE IT EXACTLY AS IT STATES THAT YOU CAN AND START WITH "GO!"

Alternatives envisagées 

Keap et AWeber

Pourquoi passer à Kartra

KARTRA HAS ONE PRICE POINT FOR EVERYTHING NECESSARY TO GET TO MARKET IN ONE SYSTEM FAR BELO G THE COST OF ALL OF THE OTHERS INDIVIDUALLY.

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra! We're thrilled to hear that it has been a game-changer for you. We're continuously working to make the platform even better and appreciate your support as a beta tester and customer. If you have any further feedback or suggestions, we're here to listen!

Répondu le 15/03/2024
Kelly
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
2

4
Publié le 05/05/2022

Kartra Can!

Automation

Avantages

My dashboard is set up for ease of use and the analytics provide valuable feedback so I can adjust my marketing strategy accordingly based on facts.

Inconvénients

If you don't have an already clean list of leads you can get kicked out. It should be able to clean your list for you before you upload them.

Kevin
  • Secteur d'activité : Musique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/05/2019

Kartra will change your life!

Early on in my business growth, I switched from using a variety of Internet tools to Infusionsoft, because I thought it would allow me to integrate all my online tools into one platform. But with that service, I still ended up duct-tapeing together 3 additional tools, and I had to manage my lists in two different places, continually trying to sync up all the members and their corresponding tags. The tools were either inadequate (not mobile responsive, bad looking pages, membership site not integrated well, etc) or if I wanted a different functionality it required a plugin with an additional fee attached, and that company has dozens, if not hundreds of these plugins available. It was quite disappointing.

When executive spoke at a conference about how he “ran out of duct-tape” and decided to create his own platform specifically for Internet Marketers, I put myself on the waiting list to beta test it as soon as it was released.

I currently have two Kartra accounts, and my life is soooo much better now. Finally, everything I need actually is in one place. Additionally, there are some awesome features included, such as video hosting with analytics, that were not available at all with other companies. No more need for a separate Amazon S3 video hosting account and hoping I can integrate Google analytics to provide some useful video stats.

If you are an Internet marketer selling information products, Kartra will change your life!

Thanks!

Avantages

Everything you need actually is in one place this time.

Inconvénients

After having used dozens of software tools for my Internet businesses, I can't think of any cons to Kartra.

André
André
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
4

5
Publié le 01/05/2019

Automations, Great Templates and Features

Kartra is in the game for professionals. Is robust, with massive pro features and constant contact with users developimg new features as we need it and go forward.

Avantages

Extremely easy to setup your entirely business and starting list and nurture your leads. Great graphics and video trainnings. Support always responsive. The email sequence builder is a plus

Inconvénients

The integration in between Kartra and Webinarjam is a crap, this is the only bad point and strange as these two groups are brothers.

Alternatives envisagées 

ClickFunnels

Pourquoi passer à Kartra

Better price and agregated of professional features.

Réponse de Genesis Digital

Thank you for your feedback! We're excited to share that since your review, we've integrated WebinarJam directly into Kartra, making it a seamless core feature. Now, there's no need to add on a separate webinar feature. We hope you enjoy this enhanced experience and continue to find value in Kartra's offerings.

Répondu le 15/03/2024
David
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 09/04/2020

I'm falling in love!

Avantages

I love the simplicity and the way Kartra holds your hand through every-step of the funnel build and membership set up. The onboard analytics are great. The functionality for running our automated webinar is awesome. Building fab looking pages is effortless. Cant wait to move our support desk over and start using some of the advanced functionality. For example, we are looking at implementing the SMS feature to improve our webinar show up rate.

Inconvénients

I haven't found major issues any yet....

Alternatives envisagées 

ClickFunnels

Pourquoi choisir Kartra 

too many API's and Infusionsoft was getting behind the times, my APIs and consultancy costs were so high just to make the thing work....$12,000 a year for a consultant to get infusionsoft working was ridiculous. We are slowly transitioning everything over including 15,000 customers

Logiciel antérieur 

Keap

Pourquoi passer à Kartra

We use Everwebinar and this seemed a logical step. CLick funnel reviews weren't always flattering.
Laura
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 17/05/2019

Powerful Yet Simple All-in-One Solution

I’ve enjoyed use Kartra to stay in contact with my subscribers and to build out funnels for acquiring new leads and clients. I will be building online courses later this year and am excited to host all of that in Kartra.

Avantages

Kartra has everything I need to market my Life Coaching and eliminated the hassle and expense of working with multiple apps/software. The user interface is intuitive and easy to use.

Inconvénients

I bought when it first came on the market so the training was not very robust or organized. That is being addressed now with the Kartranaut training site. But customer support was always helpful and fast.

Alternatives envisagées 

Calendly, Drip et Vimeo

Logiciel antérieur 

Calendly, Drip, Vimeo et Leadpages

Pourquoi passer à Kartra

Convenient to have everything in one platform. Less expensive and eliminating the hassle of trying to integrate a bunch of other applications

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra! We're delighted to hear that our all-in-one solution has simplified your life coaching business and provided you with an intuitive interface. We're continually improving our training resources, and we're glad to know that you're finding value in our Kartranaut training site. It's great to hear that you're excited to expand your use of Kartra for hosting online courses. We appreciate your support!

Répondu le 06/05/2024
Paul
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
5

3
Publié le 16/05/2019

Good for some uses but has some ballbreaker shortcomings for me.

kartra saves me time. Once I have built some sales funnels they are repeatable and their success (or not) is measurable. Kartra provides me with actionable data that is easily and quickly accessible so I'm basing my decisions on real time accurate data. And I can set it up so that I am making money while I sleep

Avantages

Has many functions on the one platform. I could use my own domains and favicons. There were some templates to use and the webinar help sessions we useful. It provides realtime actionable data to make good decisions.

Inconvénients

Customers cannot select multiple items of a product in one purchase transaction on a specific date when they want to join one session once that already has others in that session. For a tourist who has a family of 4 people they cant buy 4 tickets and they cant specify that they want to go on a tour that already has people booked on it but there is available space for them. And they cant book for the one tour once.

Alternatives envisagées 

HubSpot Marketing Hub, GetResponse et HubSpot CRM

Pourquoi passer à Kartra

The test period offered, the pricing was better and there were some templates to use. It was a more turnkey solution than hubspot.

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra. We're glad to hear it's been helpful, but we're sorry for any limitations you've encountered. We're constantly improving and would love another chance to meet your needs. Feel free to reach out if you have any questions or suggestions.

Répondu le 06/05/2024
Angela
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
2
Support client
1

4
Publié le 09/04/2020

I am hoping I will fall in love with Kartra! Right now our relationship is "complicated."

I think this will be a great tool for me that will help to generate income in time, however, right now it is not.
I am still using all of my other Softwares until I can figure out a way to make this the easiest for me.

Avantages

This product has everything I need! So originally we purchased it in order to get rid of the other software we are using.

Inconvénients

It is not nearly as user friendly as Squarespace, Mailchimp and many of the other low-cost options.
Also, there is no customer service line to call. I understand why this is, but it has been an issue for me multiple times and I resort to calling off other important work during my day in order to troubleshoot myself or get my assistant on it instead of trusting I will be able to resolve an issue quickly.

Alternatives envisagées 

Acuity Scheduling

Pourquoi choisir Kartra 

Well, actually I am just still using both to make sure all of my clients can have easily usable software until I can create all of the video tutorials answering the common questions I get for Kartra calendars and others features.

Pourquoi passer à Kartra

Because I am tired of using so many different products. I was hoping it would be as easy as I had heard.

Réponse de Genesis Digital

We appreciate your honest feedback and understand the challenges you're facing. Rest assured, we're continuously working to enhance user-friendliness and provide comprehensive support. We're here to assist you every step of the way, whether it's through tutorials, troubleshooting guides, or direct assistance from our team. Your success is our priority, and we're committed to ensuring a seamless experience with Kartra. If there's anything specific you need assistance with or features you'd like to see improved, please don't hesitate to reach out. We're here to help make your transition to Kartra as smooth as possible!

Répondu le 15/03/2024
Anja
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 09/04/2020

Marketing Is Finally EASY!

I love how easy it is to set up sales pages and start selling straight away. Before Kartra I would battle with my wordpress pages and setting up forms, but with Kartra I started to sell products and services almost instantly. It also manages my database with ease and I can send follow up email sequences with ease. It's made my marketing so easy and follow up sales are set on auto-pilot.

Avantages

I love that this is an all-in-one marketing system. I can manage my customer database, run promotions, segment my customers, send emails, and set up all of my sales pages and forms ALL from the one program. It also has a whole affiliate management system and so much customization.

Inconvénients

I use a lot of video content, so the only frustrating thing is the high charges for bandwidth. All the other aspects are well within the limits, but I get charged extra because my bandwidth usage goes over. I've had to set up a vimeo account to help with this issue, but that's frustrating because it's another service I have to subscribe to. I would rather have it all in the one place, but the bandwidth fees are so excessive.

Christian
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 15/05/2019

Best Software I've Ever Used

It's awesome. The ability to track what's working has been excellent. I also like how "dummy proof" it is helping me not miss critical steps in a complicated process. The ability to make beautiful pages and adapt them quickly is an important and valued feature. Keep up the good work!

Avantages

I love how so many essential business tools are included. It is a TREMENDOUS value. I also appreciate how they're always rolling out new features, and focusing on making our job as business owners easier. It keeps getting better all the time.

Inconvénients

I would like to have an easier time getting a hold of tech support when issues arise.

I am eagerly awaiting improvements to the Membership area. Being better able to track and manage the client experience would be an awesome upgrade. That, and the addition of a survey/quiz feature is the most requested feature and I can't wait to see what they come up with.

I would like to have more nuances options for the Calendar feature as well...in particular the option to have an pre-set hour buffer for same day bookings rather than immediately or next day only. To be able to be notified via text if a new appointment is scheduled would also allow me to be more nimble in responding and accepting appointments.

Pablo
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 11/04/2020

The best thing that happened to small businesses

Overall, I love Kartra. The thing that I love the most is that I can literally run my whole business from it. I don't need to use any other program. I love the fact that it even has great royalty free pictures that I can use for my pages. I highly recommend it and think it's better than Infusionsoft or Clickfunnels (yea I said it!).

Avantages

I love the fact that it literally does everything from lead capture, payment processing, pre-written emails, campaigns. I love it all. It's been the biggest contributor to my business's success. Without it, running a business by myself would be really difficult.

Inconvénients

I would love if on the sales pages there were prompts of what to write instead of filler copy. Those prompts are currently in some of the squeeze pages but I would love to see them on the sales pages. Also, it would be great if it had a photo editing feature within the software. Something similar to a photoshop.

Yassine
Yassine
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 09/06/2021

The perfect tool to launch an MVP in few hours

I use kartra to quickly launch an MVP for a business idea or a landing page to collect leads, the premade templates make the website creation super easy and fast without compromising the end result. I also use the kartra API to integrate the websites I have hosted on kartra with other services like google sheet and slack.

Avantages

Kartra has a lot of great premade templates that can be edited by simply dragging and dropping elements to come up with the desired design that I have in mind, it can be used to create funnels also multi-page websites. Kartra integrates with a variety of payment gateways which is a must for eCommerce businesses like mine.

Inconvénients

There’s a bit of a learning curve at the beginning but thankfully I was able to find a lot of video tutorials about it online and I quickly got used to it.

Réponse de Genesis Digital

Thank you for sharing your experience! We're thrilled to hear that Kartra has been instrumental in quickly launching your MVP and streamlining your website creation process. It's great to know that our premade templates and integrations have been beneficial for your eCommerce business. We appreciate your feedback and are here to support you every step of the way!

Répondu le 15/03/2024
Alexandre
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 09/04/2020

Good!

It's a great tool, definitely, made by marketers for marketers.

The all in one is great but it has the defauts of its qualities:
overall the whole machine may tend to be slow and many operations and clicks and options are mandatory to do s single task.

Avantages

The all in one thing.
Not easy to get used to the tool but the more I practice and discover new features, the more I like it.

The support is very good, although sometimes answers may be a bit generic (copy/paste templates).

Inconvénients

Something that is really annoying:
you cannot jump from one section to another. Instead, you have to go through every section in order to reach one you want.

i.e: I'm into a product creation. I'm at the first section and I want to only configure the Affiliates section. Icannot reach it by clicking on it. I have to go through each section and click save and next every time.

This is the same for emails, or forms…

That's a waste of time.
Can you do something about it?!

senu
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/12/2021

kartra review

Kartra is the best marketing sales funnel tool I have used so far

Avantages

Kartra is a complete marketing automation tool that I used to perform multiple automation task. Whenever I want to run Facebook ads campaign for clients, I used Kartra. It has collection of customizable templates that I always used to design my marketing sales funnel which performs crazy

Inconvénients

There is no much to say here when it comes to difficulties of use of Kartra

Danielle
Danielle
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 25/07/2019

Kartra is fast becoming BETTER than all the other all in one's

Avantages

Literally has everything in one system. Overall fairly easy to use, no weird rules to remember like other systems. Things JUST WORK! I know several small business owners who work solo using it and managing it without having to hire a big team.

Inconvénients

I feel that the reports could be a little better. I also dislike having to add the Facebook pixel to every single landing page I create.

Réponse de Genesis Digital

Thank you for your review! We've made significant improvements since your last review, including the introduction of our new Real-Time Funnel Analytics feature. We'd love for you to come back and give Kartra another try. We're confident you'll be impressed with the enhancements we've made!

Répondu le 15/03/2024
Richard
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/04/2020

Answer to my dreams

I had to wait five years for Kartra. I have been through Infusionsoft, Wordpress + plugins, New Kajabi, Teachable. None did everything.

With Kartra I have built an integrated family of three websites in my first year. I have been able to dispense with all the other software/platforms, including add-ons like Zapier and Quaderno.

Avantages

It does everything that I need; where it has not been complete, features have been added.

Integrated with WebinarJam.

Inconvénients

When changing the colour of text I have to overwrite the existing rgb code. It is difficult to hold the code. For buttons there is a proper drop down menu.

I would like to be able to change the colours in the login menu.

I would like the login icon in the portal banner to be larger - or to be able to design the banner myself.

I would like to be able to sort images into folders. I have many and have to keep scrolling down. Similar images can be confused.

I believe that if we could have folder delimiters (/) in URLs this would improve SEO.

Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 01/07/2019

Highly Recommend This All In One Marketing Solution

Avantages

I love that it's all in one and I've saved so much money cancelling all the different subscriptions that I have. It's so fast to set up a whole funnel and their system works well (emails get delivered, etc.). I also love their high converting templates for landing pages.

Inconvénients

If you are used to something like Thinkific or Teachable then the CRM section will disappoint you. It's very basic. It can be overwhelming to learn how to use it but once you do, it's so powerful.

Stefano
Stefano
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 17/05/2019

The light at the end of a tunnel

I use Kartra to manage all my automations for my business. I was an infusionsoft user and i passed to Kartra with a great saving or money and time.
More i learn how to use it, more i feel able to manage more duties.
I'm also suggesting Kartra to my peer and friends

Avantages

I most love semplicity. I have an idea and passing from designing it on a piece of paper and realizing it on kartra is just matter of minutes.
I was used to use Infusionsoft and this was a dream. Now i feel less stressed.
I also love to use a single unique platform instead of 3 or 4 tools that have to be integrated and when there is an issue figuring out where it come from make you spend hours and hours....
Istead with kartra all goes without issues, at least till now :)

Inconvénients

Setting the starting of an email under a sequence, if you want to use your time and not the california time, can be boring.

Guy
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/05/2019

It's the "Full Monty" of Software Tools

It's helped me streamline my "Rock the Tech" Coaching business into something that is manageable and contained on one platform...

Kartra allows me to run a 6, 7, and 8 Figure business by myself, and appear as if I'm a Fortune 5 Company...

I have been running with "bubble gum and bailing wire" for the last few years, and NOW I'm ONLY using Kartra as my "Main" go to software for my business -

Avantages

It really does Everything, that's WHY I said it's the "Full Monty" of Software Tools...I was spending well over $1K per Month on Dedicated Server Hosting, a Dedicated Email Server, WordPress Membership Websites, GetResponse, SendGrid SMTP Service, and the list goes on and on...

I'm saving over $800 Per Month by moving to Karta AND I'm not concerned about Hackers breaking into my WordPress Memberships or Members NOT getting their login credentials...

Kartra is TOP Shelf!

Inconvénients

I would be GREAT to have a Done-for-You Membership Campaign...I really can't think of anything else that I would want...

Agency would be fantastic for my customers too, and I know this is in the works...Can we speed the deployment UP?

Thabiso
Thabiso
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
2
Support client
2

5
Publié le 26/09/2022

What to expect before you choose kartra

Avantages

I like its affiliate tool. Can easily track where conversions are coming when affiliates promote my products.
email marketing is also super. Can set email sequence and this tool will send all the emails at the set time. Funnels work well too.

Inconvénients

This is more than expensive. I actually don't know why did they put that high amount this is not beginer friendly at all

Dawn
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 16/12/2019

Kartra is the best bang for your buck - for the most part

Even with my grumblings above, I am very satisfied with Kartra, especially considering its competition. I truly believe it's the best value with regard to functionality and ease of use, hands down.

Avantages

The fact that I have the functionality of a shopping cart, email CRM, membership site, video hosting (with all the analytics), and an affiliate program.

Inconvénients

There are some features that are still not available (it's a fairly new platform), like the ability to purchase multiple quantities of a product. Also, the lowest plan only allows for 5 products, which is ridiculously low.

Dr Paul O
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 17/05/2019

Best choice ever :)

Came to Kartra from one of the traditional mail services that did only static funnels, but I'm not in a numbers game and needed a CRM type system where I can start sales conversations and then follow up on a 1:1 basis. Kartra does everything I could hope for and more. Very impressed.

Avantages

Solid programming despite abundance of functions (nothing is as bad as waiting for fixes). Created an awesome product :) Kartra is now my CRM engine and integrates with both WebinarJam and Kajabi. Have segmentation, tags, Onboarding sequences, campaigns (Ryan Deiss Machine type) and can do targeted sales campaigns using broadcasting. Can then follow up 1:1 easily. Exactly what I needed to upgrade from solopreneur to consultancy with a global sales force.

Inconvénients

If you want an easy life, take it in steps. It's easy to be carried away with everything :) Own experience that we needed to re-do lists and tags...not really a software problem, though :) but cannot think of anything else.

Alternatives envisagées 

Keap

Pourquoi passer à Kartra

Could have stayed with Kajabi only, but added Kartra for CRM as CMS is not enough. Combined the two = best of the best.

Réponse de Genesis Digital

We're thrilled to hear that Kartra has been the best choice for you! It's fantastic to know that you've found our platform to be solid and capable of meeting your CRM needs, especially as you upgrade your business. Thank you for sharing your positive experience with us!

Répondu le 06/05/2024
Jacqui
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/04/2020

Constantly impressed

I find the more that I use Kartra, the more benefits I find and thought I look forward to passing much of the admin side of my business over to someone else soon, I also know it will be easy for them to learn how to use it.

Avantages

I have found everything intuitive and easy to use, I recommend others looking for this type of software to come and use it. Whenever I have had technical issues or have been unsure of the functionality I have always had an answer.

Inconvénients

There are some programmes that at present don't speak with Kartra that leas me to using some longer administrative processes, but this hassle is outweighed by the other benefits, the cost saving of using similar features elsewhere and the communication from the team.

Beverley
Beverley
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
1

5
Publié le 17/12/2019

Great product, bad support

Great product, great tool... Customer support needs to help customers in a more timely manner and LIVE chat actually needs to be available, why promote live chat and help when it's rarely ever available?

Avantages

I liked Kartra as the idea of having an "all in one" tool was very appealing to me. The functions were easy to figure out and the dashboard is intuitive. Not a lot of training is required to use Kartra which made switching over a very simple process. The landing page templates are thorough and the email automation area was a breath of fresh air.

Inconvénients

I did not move forward after my trial was complete. When I asked for Kartra Support, it took them 2 days to respond to me. The response time was completely unacceptable, especially when I was switching ALL my services to them. I even had to tweet the Kartra account to ask for help with my support ticket. Finally when someone replied to me, they didn't read my entire message and gave me incorrect information.

All I wanted to do was subscribe to a lower tier package, and I never heard back from anyone at Kartra for five days.