En savoir plus sur Kartra

Kartra est une solution cloud qui aide les entreprises à créer, lancer et gérer des plateformes d'e-commerce, des campagnes marketing et des portails d'assistance. L'application permet aux organisations de créer des pages web personnalisées à l'aide de fonctionnalités de type glisser-déposer et de modèles personnalisables. Kartra comprend un module de gestion des leads, qui permet aux professionnels de gérer les leads, les prospects et les clients sur plusieurs sites et de catégoriser les clients à l'aide de balises personnalisées. Les fonctionnalités comprennent un portail pour les membres, un système de marketing vidéo, des paiements par carte de crédit/en ligne, des formulaires de prospection automatisés, un système de marketing par SMS/e-mail, etc. Elle offre une fonctionnalité de gestion des affiliés, qui permet aux utilisateurs de recruter/suivre les affiliés, les commissions et les jalons dans les campagnes publicitaires. De plus, les équipes peuvent planifier des sessions avec les clients via un calendrier intégré. Kartra prend en charge l'intégration à diverses applications tierces telles que Braintree, Stripe, PayPal, SendGrid, Twilio, Zapier, Google Agenda, Mailgun, Authorize.Net, etc., via des API (Application Programming Interface). La tarification est disponible sur demande et l'assistance est assurée par téléphone, une FAQ, de la documentation et d'autres ressources en ligne.
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Kartra - Prix

Kartra n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Kartra est disponible à partir de 119,00 $US/mois.

À partir de :
119,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Parcourir les avis sur Kartra

165 avis sur 165
Classer par :
Estelle
Estelle
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 13/11/2023

Bon pour les entreprises en ligne

Avantages

Kartra est un logiciel qui aide les entreprises en ligne pour leur développement surtout l’automatisation de marketing par mail. Ce produit est rempli de multiples fonctionnalités.

Inconvénients

Malgré ces multiples fonctionnalités, certaines fonctionnalités ne sont pas toujours disponibles.

Réponse de Genesis Digital

We're delighted to hear that Kartra has been beneficial for your online business needs, especially in email marketing automation. We would love to understand more about the features you felt weren’t available so we can improve your experience. Please reach out to our support team at [email protected] so we can help.

Répondu le 18/01/2024
Chris
Chris
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 28/09/2022

critique de l'application karta

les petit bus mais dans l'ensemble ca va

Avantages

les fonctionnalités de kartra sont assez nombreuse et j'ai vraiment le tout. tout pour qu'on y reste

Inconvénients

l'environnement est vraiment a revoir avec des bugs qui n'en finissent pas et c'est vraiment ce qui fait défaut

Utilisateur vérifié
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
2
Support client
0

4
Publié le 09/12/2022

Le tout en un du e-marketing

Avantages

J'apprécie toutes les fonctionnalités présentent avec un abonnement abordable.

Inconvénients

Le défaut principal vient de la complexité d'utilisation et de l'ergonomie.

Benedict
Benedict
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 22/05/2023

All-in-One Marketing Solution and more

Avantages

As I am running boutique consultancy, we are a very lean team. Having Kartra allows us solve areas like Landing pages, Creating lead magnets and freebies to capture new leads, nurture our database regularly, filter according to engagement and interest in our leads, allowing us to run very targeted campaigns to drive conversions. We have also used Kartra to build a new product, through acychronous elearning via membership sites. We also built an employee wellness solution just using Kartra's existing features. We are very happy users of Kartra and advocates of it. The templates and constant improvement to the software inspires confidence that it is not a "dead" product. So well done to the team

Inconvénients

The pricing is not the cheapest. When you want to move to Kartra, you will ideally want to eliminate existing subscriptions to solutions such as website builders, email automation, form capture, membership sites, etc etc. All works well, except Calendar feature. I am still subscribed to Calendly because it is stable and works very well for us. We wish the calendar feature in kartra can be reliable and stable, without missed appointments. Having said that, considering all the other software solutions that I can drop because of Kartra, I have gotten my value from it.

Alternatives envisagées 

ClickFunnels

Pourquoi choisir Kartra 

Kartra offers what Instapage does and much much more, like email automations, membership sites, just to name a few

Logiciel antérieur 

Instapage

Pourquoi passer à Kartra

creators of Click funnels seem to not have any product innovations, and seem to be markerters instead of engineers. The features in Kartra are much more reliable and stable compared to Clickfunnels.

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra! We appreciate your positive feedback on its versatility and impact on your boutique consultancy. We understand your concern about pricing and the Calendar feature, and we'll continue working to enhance and improve our offerings. We're thrilled to have you as a happy user and advocate.

Répondu le 18/01/2024
Jennifer
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 08/07/2024

Kartra is a great all in one solution

Avantages

I like the variety of templates, and the fact that it is truly an all in one solution. I can build websites, funnels, send emails and create membership sites all in one.

Inconvénients

I do not like their calendar scheduling functionality as it does not integrate with various calendars for client ease of use. I do not like that they have gone up on their prices and that you have to pay at a higher tier to get features that were previously included.

Alternatives envisagées 

ClickFunnels

Pourquoi choisir Kartra 

I wanted an all in one solution that would take care of the various marketing needs of my company.

Logiciel antérieur 

Leadpages

Pourquoi passer à Kartra

It is better, has more secure coding. It is also easier to use and has more features.
Tony
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
1
Support client
1

1
Publié le 02/11/2024

Expensive. Really bad support and buggy software.

Expensive. Really bad support and buggy software.

Avantages

If it worked as advertised, it would probably be ok.

Inconvénients

If Kartra weren’t so buggy and their support weren’t so slow and unhelpful, it could potentially be a good product. However, their primary focus seems to be taking your money for a product that doesn’t work as advertised. (Avoid paying for an annual subscription!)

I encountered issues with their order pages not processing correctly on a book funnel over a year ago. Despite my repeated requests, they couldn’t fix the problem and kept instructing me to clear my cache as a solution. After spending six months building the funnel and membership site, all my hard work was wasted, as I couldn’t run ads to start my business.

Fast forward a year, and I tried to get the funnel working again. Unfortunately, I encountered the same issues when testing the pages. This time, Kartra admitted there was a technical fault and assured me they’d fix it—but nothing happened. In fact, the issue worsened, with the two-step order form no longer working on top of the original problem. Despite two weeks of back-and-forth, they offered no real assistance in troubleshooting the issue. When I expressed my frustration and asked for help, their response was to tell me, once again, to clear my cache, which did nothing.

THEN, SHOCKINGLY, THEY DELETED ALL OF MY SUPPORT TICKETS IN THE SUPPORT PORTAL, ERASING ANY EVIDENCE OF MY COMPLAINTS AND THEIR RESPONSES. THIS IS HOW KARTRA “SUPPORTS” ITS USERS: THEY CHARGE A COSTLY ANNUAL SUBSCRIPTION FOR FAULTY SOFTWARE, FAIL TO RESOLVE TECHNICAL ISSUES, AND THEN ERASE EVIDENCE OF THEIR LACK OF SUPPORT.

I would strongly recommend considering other software that works as advertised and has a support team that actually assists users. Otherwise, you’re risking your time, money, and business.

Réponse de Genesis Digital

Thank you for sharing your experience, and we’re truly sorry for the frustrations you've encountered. Your feedback is invaluable as it helps us continually improve. Ensuring a smooth, reliable experience is our priority.

To clarify, we haven’t erased any support tickets. We recently upgraded to a new support system to enhance service quality, and all past tickets should still be accessible. Please reach out directly, and we’ll gladly help locate any previous tickets to ensure continuity and address any outstanding issues.

We genuinely want to make things right and appreciate the chance to assist further.

Répondu le 12/11/2024
Patricia
Patricia
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/01/2022

All in one

I started without knowing anything and confused with so many offers on the market, because you can have an app to automate, another for crm, another to store your videos, another for web pages, here you have it all and without knowing anything, it is very intuitive and the tutorials get you out of problems or doubts.
I liked it a lot especially not having to open several apps and do everything from here, and the price seems very fair. I started paying the basic membership and now I have a higher one because I have had results.

Translated with www.DeepL.com/Translator (free version)

Avantages

As the advertisement says, Kartra is a platform that has everything you need, landig page, sales letter templates, blog, webinar, etc. You can manage your leads, do email marketing, capture leads, automate and you only pay for one platform and everything is concentrated there.

Inconvénients

The email marketing has areas of opportunity, it is efficient but the data import sometimes takes more time than you would like, the configuration screen is not so practical, although after a while you get used to it and it works very well.

Alternatives envisagées 

ClickFunnels et Leadpages

Pourquoi choisir Kartra 

The price was somewhat similar and kartra offered more features, it turned out to be a very good decision.

Logiciel antérieur 

Leadpages

Pourquoi passer à Kartra

I did the free period with a campaign and it went very well, I saw that it was functional, that you could effectively do everything on that platform and although there were some things that I thought could be improved, I was able to eliminate my vimeo subscription, mailchimp, calendly and leadpages.

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra! It's great to hear that you find our all-in-one platform intuitive and effective for managing your business needs. We appreciate your feedback. We truly listen to every customer as we continually make improvements. Your satisfaction is our top priority! Thank you for being a loyal customer.

Répondu le 14/03/2024
luz mary
luz mary
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 07/05/2024

The Definitive Solution for your Online Business

This platform has made my life much easier. It's like someone read my mind and created an all-in-one marketing solution that covers all my needs. The 360-degree analytics are detailed and insightful, and the affiliate management and integrated payment method are super convenient.

Avantages

I love how it allows me to build and manage my entire online business without needing to hire a team of developers or designers. The professionally designed templates are impressive, and the expertly pre-written text saves a lot of time and effort. It's like having an entire marketing team working for me!

Inconvénients

The only thing I could say that's less favorable is that, with so many features included, it can take some time to learn how to use everything.

Réponse de Genesis Digital

We're thrilled to hear about your positive experience with Kartra! It's fantastic to know that our platform has helped streamline your online business operations and provided you with a comprehensive marketing solution. We understand that mastering all the features may take some time, but we're here to support you every step of the way. Thank you for your valuable feedback, and we're committed to continuously improving our platform to better serve your needs.

Répondu le 09/05/2024
Joane
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
2

3
Publié le 07/09/2023

Not for me!

I did not have the greatest experience with Kartra at all... their system was backwards and cluncky and their customer support was non existent. I had reached out to them for weeks without a response and then after I disputed their charges on my credit card, then finally someone reached out to ask me ask me to drop the dispute as they were going to offer me a full refund. I found it super expensive for what you get and the lack of customer support.

Avantages

I like the "all-in-one" solution so that I didn't have to try to piece a bunch of other tools together through Zapier.

Inconvénients

Initially, I was so excited about Kartra, and then the more I used it the more I disliked it. It was super clunky to design in. Funnels were difficult to create as everything worked backwards. And the customer support was horrible!

Réponse de Genesis Digital

Thank you for sharing your experience. We're sorry to hear about the challenges you encountered with Kartra. Your feedback is important, and we appreciate your honesty. Please know that we are actively listening and are committed to making improvements based on your insights.

Répondu le 12/12/2023
Utilisateur vérifié
  • Secteur d'activité : Médecine douce
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
5

3
Publié le 14/08/2023

Not easy to use and very expensive

Overall, it is very expensive, and I have found an all-in-one platform that is far easier to use. It is more aesthetic, not so masculine looking, fast, and easy to make changes and adjustments. It also costs a fraction of Kartra's cheapest package.

Avantages

Initially, I liked that it is all in one platform and that I can have all my business under one roof.

Inconvénients

Kartra has a very long learning curve. For those who have never used an all-in-one platform, this was very difficult to learn, and many features are not that intuitive, including the design. It takes a long time for it to update changes so you spend time sitting there waiting for it to complete saving your work. The blocks and elements are very big and reducing them takes a lot of time.

Réponse de Genesis Digital

Thank you for sharing your thoughts on Kartra, your feedback is valuable. We appreciate your honesty and understand the challenges you've faced, especially with the learning curve and design aspects. Your insights are guiding our ongoing efforts to enhance user-friendliness and efficiency

Répondu le 12/12/2023
Utilisateur vérifié
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
2
Support client
2

4
Publié le 23/02/2024

Karta is overwhelming and complicated for freelancers

Avantages

It was recommended by a friend and I like that everything can be done in Kartra

Inconvénients

It was overwhelming and is much to complicated for freelancers

Réponse de Genesis Digital

Thank you for sharing your feedback with us. We recognize the importance of streamlining the learning process and are dedicated to assisting you in simplifying your experience. Join us for live workshops, interactive Q&A sessions, and an array of learning resources tailored to support freelancers like yourself every step of the way. Our goal is to ensure your journey with Kartra is as seamless as possible!

Répondu le 26/02/2024
Liliane
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

4
Publié le 24/09/2023

Kartra review

Avantages

I like this software because it's easy to use and configure. I particularly like the way it lets me create destination pages.

Inconvénients

I find its price rather high for this kind of software

Réponse de Genesis Digital

We're glad to hear you find Kartra easy to use and configure. We understand your pricing concern and appreciate your feedback. We hope that our dedication to innovation and continuous addition of new features ensures that the value exceeds the cost. Thanks again for your feedback, we value every voice.

Répondu le 18/01/2024
Tareq
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/04/2023

A great ability to follow up the shopping operations effectively on our website

We've seen positive results with Kartra's ability to follow up on shopping operations on our website. The platform's ability to direct customers and send reminders has helped us effectively improve our sales levels.

Avantages

Kartra is a versatile digital marketing platform that offers a wide range of features for building landing pages and email campaigns. Its segmentation tools make it easy to organize contact lists, while its powerful automation enables follow-up emails to be sent automatically to customers who haven't completed their shopping. Additionally, Kartra provides a heatmap and tracking system that offers valuable insights into customer behavior, such as which links are clicked and by whom, allowing businesses to effectively target new customers.

Inconvénients

I have only encountered positive aspects of Kartra , including its modern interface and easy-to-use tools. It's great that they have a customer service team that is always available to help.

Réponse de Genesis Digital

Thank you for your positive feedback! Delighted to hear you're enjoying Kartra's versatility and user-friendly interface. Our aim to support you every step of the way!

Répondu le 18/01/2024
Jane
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
2
Support client
0

3
Publié le 09/04/2020

Great and Incredibly Frustrating at the Same Time!

I have created my website and sales pages with relative ease. Again, love that all is in one place just don't like how inefficient it is to create things. Walking through everything step by step all the time just to make one simple edit is frustrating.

Avantages

What I like most about this software is the ability to house most everything I need in one place. Making internal connections is easy and I like one spot to go for everything.

Inconvénients

What I like the least is how tedious Kartra is. On a daily basis, we have to jump through hoop after hoop to do everything. There appear to be not shortcuts for anything to speed the process along. We sit waiting after every single step and waste significant more time doing daily work than we ever did with Infusionsoft, now Keap. It makes my CEO absolutely nuts as efficiency is very important to her. It is not very efficient.

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra. We're pleased to hear that you appreciate the platform's ability to centralize your business operations. However, we understand your frustration with the level of tedium and inefficiency you've encountered. Your feedback regarding the need for more streamlined processes is invaluable to us, and we're continuously working to improve user experience and efficiency. If you have any specific suggestions or areas where you believe we could enhance our platform, please don't hesitate to reach out. We're committed to addressing your concerns and ensuring a smoother experience for you and your team.

Répondu le 06/05/2024
Rocco
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 09/04/2020

Kartra is Real Online Business Software

Love it. Sometimes I would rather get someone on the phone for support because I think it would be easier to get stuff done but Kartra's support desk is pretty quick.

Avantages

There are too many features to list but my favorite is the Memberships, the ease of making a Portal with many courses, all the Done for you campaigns, the all in one ability of email, forms, integrations, the ability to interact with Zapier and other workflow products, drag and drop page building, I can go on but I only have so much space. Genisis Digital really understands how an online business should operate when they built this software.

Inconvénients

I only have one. They need to figure out how to create the ability to add more than 4 levels of membership in their membership platform.

David
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/04/2020

Outstanding

I am very satisfied with KARTRA software! I think it is the best on the market.

Avantages

Usability. KARTRA is extremely easy to use and learn. The training for how to use it is very good as well. As compared to other software programs, KARTRA has them beat HANDS-DOWN! In cost and ease of use.

Inconvénients

I think that KARTRA can take a lesson from [SENSITIVE CONTENT HIDDEN] on the education and promotion of KARTRA. He did a "1 Funnell Away" and "30-Days" challenge program that was wildly successful in both teaching Funnel marketers how to be successful and selling his [SENSITIVE CONTENT HIDDEN] software. I went through the training and was quite willing to pay the $100 to do so. I know KARTRA did a three-day event - Wrong way to approach it. [SENSITIVE CONTENT HIDDEN] content was broken down into pieces and easy to consume and re-watch. KARTRA's 3-day program was difficult to watch and impossible to find the pieces I was looking for.
Promotion is the biggest con - The KARTRA product is the best on the market! It's just not promoted well.

Alternatives envisagées 

ClickFunnels

Pourquoi choisir Kartra 

I tried several different products before settling on KARTRA. The fact that KARTRA had everything all in one place was terrific!

Pourquoi passer à Kartra

Price, Ease of Use, Overall completeness of what I need to run a business online.
Jacque
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 10/04/2020

Beginner or Advanced... You'll love Kartra.

Kartra allows use to develop expert digital marketing campaigns with beginner knowledge.

Avantages

Kartra is the best all-in-one solution for digital marketers. Having option forms, landing pages, automations, tagging, email sequences, products, membership areas and more all in one system means they talk to each other without external integrations. This saves me the headache of keeping track of so many web apps.

Inconvénients

Some features found in other web apps are still being developed in Kartra. However, they release new features all the time, so it is worth sticking around.

Alternatives envisagées 

ClickFunnels

Pourquoi passer à Kartra

Kartra saves me money in subscriptions, time in learning different web apps, and headaches due to everything being integrated already.
Louise
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/05/2023

Great all in one system

Avantages

I love how Kartra is easy to use. You can build a landing page or website in a few minutes and add a lead magnet to start building a mailing list.

Inconvénients

The price. It is one of my biggest monthly bills

Réponse de Genesis Digital

We're thrilled you find Kartra easy to use and effective for building pages and mailing lists. Thank you for being a loyal customer!

Répondu le 18/01/2024
Lokeshkumar
Lokeshkumar
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/02/2023

Dozens of professional themes for building gorgeous, functioning websites quickly

Kartra is a strong and easy-to-use internet business builder. It has professional templates, expert text, thorough analytics, a sophisticated autoresponder, affiliate management, and built-in checkout. It is pricey and has some limitations, but the free trial period and other choices can help.

Avantages

Kartra features dozens of professional themes for building gorgeous, functioning websites quickly. Kartra writes landing pages and other content. Kartra's 360-degree analytics boost performance. Kartra's autoresponder automates marketing. Kartra simplifies affiliate programme management. Kartra's checkout simplifies pricing plans and coupon coupons.

Inconvénients

Kartra is pricey, especially because alternative platforms offer many of its features. Kartra is powerful, yet some users may be concerned about its restrictions. It works solely with WordPress sites and has features only accessible on the highest-tier plans.

Bobby
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/05/2019

Best All-In-One Online Platform Out There

Kartra is the backbone of my online business. As an old school guy, I've still got my basic website on WordPress, but everything else is built on Kartra. It's where I collect leads, nurture those leads, sell them my products, and deliver my memberships and courses to my customers.

I lucked into Kartra during their Beta launch because someone mentioned it right after I'd done a digital audit. I replaced loads of other software with Kartra (and it is saving me $500 or more each month with the systems I could eliminate).

There's no perfect software solution, but Kartra is the closest I've found.

Avantages

My favorite part is that this truly is an all-in-one marketing platform. Honestly, I was skeptical when I first signed up because I've used "all-in-one" systems before and most were below average in lots of different functions.

Kartra is different. I have yet to find a function within Kartra that I would rate at anything less than well-above average compared to other software (including single-use software options). The page templates and page builder are exceptional and easy to use. The email component is fantastic for broadcasts and sequences. The help desk is intuitive and fantastic.

And the developers clearly thought about things from a user's perspective... in the little things. They have GDPR functionality that is simple to use and powerful (as a lawyer who helps online entrepreneurs deal with the "legal stuff," that's a huge plus in my book). And they have BUILT in automatic emails to help you recapture customers' who have failed payments.

Everywhere I turn within the software, they've done it right. And they've thought of things that most entrepreneurs wouldn't even have thought of so it's a system that will do the work for you!

Inconvénients

The only real con was that it took a bit of getting used to when it came to building overall funnels. Figuring out which pieced to create first (the landing page, the product, the confirmation page, the email sequences) took a while for me. But that was only really an issue because I was used to another system. Once I got the hang of starting at the end, it was easy peasy.

The only other con doesn't exist anymore... Early on, the support was a bit backlogged. I raised it with the Kartra team, and they have gotten things squared away. For months now, anytime I have an issue, there is a live support person available to chat within a matter of minutes.

Amanda
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/11/2021

I Almost Gave Up Building My Online Business ... Until I Found Kartra

Honestly just forever grateful to them for giving me something that actually works and doesn't make me want to pull all my hair out!

Avantages

I absolutely love that it's an all-in-one online business platform that has almost everything you need to run your online business from building webpages, to processing payments, to hosting your products and membership sites, to managing affiliates, a helpdesk, quiz and survey features and so much more. Everything talks to each other and you no longer need to duct tape all the different parts of your business together.

Inconvénients

It is a little slow but they are gotten better and better over the years that I've been using it and it's actually quite good now.

Carly
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
2
Support client
1

1
Publié le 10/06/2021

Buggy and poor support

It served its purpose when we were starting out but it's been extremely restrictive and poor customer service and support. Probably the worst decision we made was using kartra for our membership.

Avantages

When we initially signed up, I liked how it was an all in one platform where we could host our membership aswel as sales funnels, emails etc.

Inconvénients

Extremely buggy, constant issues, slow loading pages, membership interface is terrible ans Extremely restrictive. We had over 1700 members cancelled and revoked because of a kartra error and they said they couldn't do anything about it... 100% their error and nothing they can do.
Support has been bad over the last few years which has been super frustrating. For example if a customer incorrectly enters their email address, kartra blacklist them, you can only change the email address by contacting kartra, it can take days for them to change it, then another 24 hour to whitelist the email... by this time the customer just wants a refund as it takes forever.
We've tried everything to speed up our page loading speed but still Kartra is super slow.

If you want a very basic funnel builder, it may be ok but personally I'd choose an alternative.

Réponse de Genesis Digital

We're truly sorry to hear about your experience with Kartra. It's disappointing to hear about the issues you've faced, and we understand your frustration. We take your feedback seriously and are constantly working to improve our platform and support services. We apologize for any inconvenience caused and would appreciate the opportunity to address your concerns directly. If you're open to it, please reach out to us so we can assist you further.

Répondu le 06/05/2024
Ismaël Huberson
Ismaël Huberson
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/11/2022

Kartra

Avantages

Kartra is a software that will help you automate your email marketing, sales process, and more. It's an all-in-one tool that will help you build your email lists, create landing pages, and run a successful marketing campaign.

Inconvénients

kartra's customer support is unresponsive.

Alex
Alex
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 21/05/2019

A comprehensive All-in-One solution

I am happy with Kartra, because it allowed me to really upgrade the online presence of my business and to automate my sales and the communication with my clients. It enhances my ability to have a detailed database of my clients, their purchase activity and browsing behaviors. Once I learned how to utilize the different modules, it became very easy to duplicate existing segments or modify templates.
I also appreciate, that Karta continues to work on the integration of even more features.

Avantages

So many aspects of my business can be addressed through Kartra. It saves me from having to subscribe to many different service providers. I truly love the (almost) All-in-One approach. There are many training videos and the Facebook group is an awesome resource for extra tips and immediate help.

Inconvénients

There are new features added frequently. That is in itself a good thing. But it requires keeping up with the changes. A couple of times it resulted in me having to redo things. So sometimes the many different levels of complexity interfere with each other and create a bit extra work. Also, the initial learning was pretty time consuming.

Utilisateur vérifié
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 24/04/2022

Jack of all Trades…Master of none

Avantages

Entry level pricing tiers affordable. Decent feature set.

Inconvénients

All the features worked, sort of, just not optimally.

165 avis

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