Gatekeeper

Avantages

The Gatekeeper team provides extensive implementation support, and the solution is incredibly user-friendly.

With its clear search features, easy editing and uploading, workflow building, and custom fields, the user-friendly system makes it simple to add new entries and change old information.

You are continually informed about how the system can improve your experience because it is supported by a wealth of user manuals and frequent sessions to update on new features.

Inconvénients

The extra modules cost a lot of money.

Certain custom developments might never be made available because they need to be approved by the Ideas Forum.

Avantages

The ability to customize was key. We strive to support each business unit's unique needs and processes, so a cookie cutter solution would have been too restrictive. With Gatekeeper we can shape our data and workflows to meet our teams' needs, instead of forcing them to conform to a software's built-in process. We knew adoption and integration would hinge on a system's ability adapt to OUR needs, not the other way around.

Inconvénients

The customization's "dark" side is that it can take some time and commitment to learning how to create workflows and manage the custom data. Gatekeeper support was helpful for us in this learning process, though. Our support pros from Gatekeeper always respond promptly and truly listen to our issues and questions.

Alternatives envisagées 

Pourquoi choisir Gatekeeper 

Logiciel antérieur 

Pourquoi passer à Gatekeeper

Avantages

Definitely a good option for small to medium sized firms thinking about contract DBMS and its related services with lots of integration extension options with Docusign, Workato etc.
ability to add conditional customizable fields
Create customized workflows
Can integrate to Power BI
Easy to use from an admin and a user perspective
Good support from the Gate Keeper Team
Quick implementation

Inconvénients

unable to edit core/mandatory Gate Keeper fields (atleast the ability to change the name and where it is placed)

Avantages

Easy to implement, can cover all the basic requirements but can easily be extended in so many ways if you need it.

Inconvénients

rather limited to no presence in continental Europe

Avantages

Mostly intuitive use & very responsive contacts/ AMs

Inconvénients

Lots of fiddly changes spread out throughout the system (eg adding a group to workflow, actions need doing in lots of different sections)

Avantages

The confidence it gives me that we have a system that helps us with complaince , it is my go to place for all document , would love to have the full system.

Inconvénients

There is nothing within the system we use that i do not like , just want the whole system.

Avantages

Gatekeeper is an excellent platform to store all documentation for each individual Supplier for your business. It is extremely user friendly. The system triggers advanced notifications to alert you when a Contract is due for renewal or an annual review, which can be easily set up to ensure that a Contract is never overdue.
The emailing function is good. You can email Business Owners direct from Gatekeeper. All emails are stored within the individual Supplier card.

Inconvénients

Once a document has been uploaded to Gatekeeper, you cannot rename or resave to a PDF. This would be a useful tool for main administrators.

Avantages

Made a disjointed process efficient, reportable and regulatory compliant.

Inconvénients

As a result of it being so configurable, in some cases the knowledge articles are difficult to relate to personalised set ups.

Avantages

The customer service from the start of the project and superb ongoing support.

Inconvénients

The current price structure could be better.

Avantages

GateKeeper offered many of the features of its bigger competitors but at a considerably more reasonable price point. An unexpected benefit is GateKeeper's workforce support. From sales [sensitive content hidden], to tech implementation [sensitive content hidden], to initial and continued customer support [sensitive content hidden], we have only experienced very attentive and professional interactions.

Inconvénients

There are certain factors in the contract data that we don't think are necessary but are not able to deleted. I think the client should have the option to delete any data points.

Avantages

Easy to use and has lots of possibilities.

Inconvénients

Finding help in the Help Centre. Not easy to find what you are looking for by searching.

Avantages

Visibility of contracts and lifecycles. Customisable data entry points. Dashboard for key insights and overview.

Inconvénients

Ability to communicate with non users to the platform, i.e. to prompt a named representative even if they do not have a Gatekeeper profile.

Avantages

Ease of use, visual dashboard that is interactive drilling down into meta data with the click of a mouse

Inconvénients

Nothing not to like that I have found to report.

Avantages

Gatekeeper a user-friendly software that is constantly being updated with new features. The account team is very responsive and take questions and improvement suggestions very seriously. Many features that has helped us improve our contract management and make

Inconvénients

We would like to be able to filter contracts on our custom contract data instead of only the default filter options.

Avantages

Gatekeeper is a mature platform and offers outstanding flexibility for users to customize key workflows and processes. These items together create an outstanding platform where users can drive success.

Inconvénients

We were very deep with DocuSign before using Gatekeeper. For that reason, we were less enthusiastic about Gatekeeper's esign capabilities but to be fair, we gave it less of a chance. That all said, Gatekeeper is working on a DocuSign integration.

Avantages

What drew us to this solution is that it met all of our top requirements in a single system - this solution drives efficiencies with both vendor and contract management and has an included partner portal where our vendors can submit information to kickoff the relationship, to maintain records as contacts change, to view contracts, and to submit due diligence information. We like that there is an ability to create custom fields on the fly in most sections as well.

Inconvénients

The reporting is not as robust as we had hoped. There are several pre-made reports that you can leverage, but there isn't an ability to create our own reports leveraging all of the different fields in the system. We also ended up having to purchase additional features that we needed, but weren't included in the plan that fit our company's record size. It is also priced very uniquely - by contracts and vendors v. by users. This could be ok if a company had limited records, but we have a lot, so pricing went up quickly. In addition, we thought we could decrease the record amount by nesting amendments and SOWs into the master contract record, but we can't do that as workflows have to create a new full contract record.

Avantages

Gatekeeper is a really flexible tool for us to use within Supply Chain. Having the ability to create workflows to support ad hoc requirements has really changed how we are engage with our suppliers.

Inconvénients

It would be great to have the ability to add a third signature to some our agreements without having to set the third party up as a user.

Avantages

Ease of use of the system itself, client service and help is outstanding and realistic to the needs of businesses in different sectors. The diversity of services performed that can be useful to scale and automate so many facets of a business other than the legal team's needs, and more relevant and useful services are developed and added by Gatekeeper regularly.

Inconvénients

Everything about the software is great. Unfortunately the manual upload of the contract data summaries has been time consuming and difficult for our small legal team to ensure this is performed consistently.

Avantages

The universal search is my favorite Gatekeeper function and one that I use daily to retrieve contracts where the name of the counterparty or project may not be known. It quickly brings up all documents that relate to the term searched. A close second is the reminders you can set up to alert you about important contract milestones such as auto-renewals.

Inconvénients

When searching by counterparty it can be a bit awkward to remember to then click under the various tabs to get to the agreement. You also have to remember that 'all' contracts or 'all' counterparties' are selected to make sure your search brings up all agreements even those archived.

Avantages

The key strength is the diversity of the solutions supplied within. It is quite simple to use and flexible to set up.

Inconvénients

Manual labor is required for data extraction and reporting. We have a few standard functions that we don't use and could now get rid of.

Avantages

Ideal system with feature set matches our needs. I like workflow flexibility, access control, bulk upload/update, flexible vendor and contract views, user management and dashboards.

Overall, I like intuitive design, it helped our admin and end users to start using without much training.

I am also looking for basic spend functionality without a need for buying additional spend module.

Inconvénients

I like all the features, but suggest having more flexibility and options to create additional dashboards.

Avantages

The fact that all your information is in one place, and easily searchable. The abilty to be able to track the supplier onboarding process through your workflows is excellent, providing you the ability to track progress.

Inconvénients

I cannot think of any cons to using Gatekeeper.

Avantages

Very intuitive and easy to use. Requires very little user training and support. Also like the ease in which fields can be added via administration profile.

Inconvénients

Roles - need the ability to further restrict functions and visibility based on specific groups or criteria.