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Tous les avis sur Lodgify Appliquer les filtres
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Fantastic Property Management Software for Our Vacation Rentals
Avantages
We love the easy of use, robust features and most importantly the fantastic customer service. Their customer support team is always incredibly responsive and are always looking to go the extra mile.
Inconvénients
Definitely geared more to the European user (currency defaults; other language issues) and templates they offer do have some limitations re: picture placement.
Réponse de Lodgify
Dear Eric, thank you for the wonderful review of Lodgify.
We're pleased to hear you're over the moon with our customer support team and the service they provide.
Thanks for choosing us for your business! Kind regards, the Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Lodgify review
Pretty good.
Avantages
API, Website ease to build. It was very easy to setup . You can flex pricing depending on success of business.
Inconvénients
Yes. When you check for availability if you regulate check in days it looks like the ones in between are not available when they are.
You cannot book from the availability page - that would be an easy product enhancement and something people expect.
Keep going with continuing to build on API's please - still a bit choppy!
Réponse de Lodgify
Hi Nicola, thanks for your kind feedback. We're so pleased you finally found an easy-to-use solution with Lodgify, and now have your website fully up and running. We will also use your feedback to continue improving our product. Best, the Lodgify Team
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Lodgify is there quietly in the background working reliably. I have never needed to ask for...
Because it's reliable, I can forget about it working in the background.
Avantages
Reliability. I wish they also provided a pricing software package too, so that I could have everything in one place, reliably so!
Réponse de Lodgify
Thanks for a stunning five-star review of Lodgify. We're delighted to hear our software is a reliable solution for your business. Thanks for choosing Lodgify!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Flexible software
Good experience, I just started but I think we can do lot of things together in the future!
Avantages
Flexibily, open minded people from the team
Inconvénients
Lack of support (especially by phone), not so responsive as it has to be
Réponse de Lodgify
Hi, thank you for the kind words about our software and our team. We're looking forward to building great things together! All the best, The Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Excellent
Avantages
This system is very user friendly. It basically walks you through each step to take. Very easy to understand.
Inconvénients
I didn't have many issues with this program. Sometimes it will freeze up for a second but that was few and far between.
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Provenance de l'avis
Lodgify Software brought back my weekends
I was a sceptic!
How could one product after so many I've had on trial with disappointing results be any better?
I made an appointment for a phone call from Lodgify to discuss my requirements then signed up right after I put down the phone.
Another Surprise!
My next incoming booking received a message direct from Lodgify advising them of their arrival details - a manual task I don't ever have to worry about again.
There are so many tools and features to Lodgify I'm having a great time finding new "surprises" to make my workflow even better and my guests experience much more rich and personalised.
Airbnb is my top booking referral which also interfaces seamlessly with Lodgify,
This is a dream product for a busy management business with multiple properties, the website is clear, concise and professional.
I'm very satisfied that after a lot of fails I came to my greatest success.
Réponse de Lodgify
Hi Karen, thank you so much for your kind feedback - we really appreciate it. It's great to hear that managing your properties is a breeze with Lodgify, and that using our software has helped you to free up your weekends! We're always working on updates to ensure a seamless guest experience and less hassle and time spent for managers. Thanks for being a loyal Lodgify user. We'll keep striving to be the most complete solution out there! All the best for the future, The Lodgify Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
ohfc
Avantages
Mobile friendly and easy setup. Notifications to my phone
Inconvénients
Calendar view for all rentals at once for guest to see all availability
Réponse de Lodgify
Hello Chrissy,
Thank you for your kind words and feedback about our software. We are glad to hear you've had a great overall experience.
Kind Regards,
The Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
First timer
Avantages
It was able to meet my needs for my new rental business. I just wish it had more features in the mobile app to run the day to day business.
Inconvénients
I had to get someone with more experience to help me figure it out and get me going on the right track.
Réponse de Lodgify
Hi Benita,
Thank you for the kind words about our software and our team! We're glad to hear you've had a great overall experience.
We'll keep working hard to maintain our position as the best solution out there for vacation rental owners.
All the best,
The Lodgify Team
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Great tool to get your vacation rental up and running for the cost
Avantages
The support is great. They are very responsive to help and answer question. They also have customer webinars occasionally to help the customer use the tool the best. To get a basic site up and running is very easy. There are many advanced features you can enable.
Inconvénients
Their help documentation isn't the best.There have been a few instances where I attempted to refer to the online documentation but was not successful in resolving my question or issue. I do not really like the new calendar view that was rolled out. It is hard to read.
Réponse de Lodgify
Hi Nicollette, thanks for reviewing Lodgify and for the positive feedback regarding our support team!
We're pleased you have taken the opportunity to listen to some of our webinars and get to know the software a bit better.
If you ever have any questions you can't resolve on your own using our Knowledge Base, please don't hesitate to contact your assigned support agent.
Wishing you all the best for a successful 2018! The Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Dove Winds Resort
Avantages
integration across platforms. Ability to do most everything from this site, website, job tasks, reservations etc.
Inconvénients
Multiple users/owners able to manage the same rentals and see bookings.
Réponse de Lodgify
Hi Nicholas,
Thank you so much for your kind feedback we really appreciate it. It's great to hear that your life is easier now from using Lodgify's integration features. We're always working on updates, so we'll keep you in the loop with any new Channel Manager integrations in the near future. Thanks again!
Kind Regards,
The Lodgify Team
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Uno strumento veramente utile alla portata di tutti
Avantages
User friendly
Alla portata di tutti sia economicamente che per facilità di utilizzo
Inconvénients
-
Réponse de Lodgify
Ciao Giuseppe,
Siamo lieti di sapere che hai avuto una ottima esperienza complessiva! Grazie per aver dedicato del tempo a lasciare una recensione, il nostro team ne sarà contento.
Cordiali saluti,
il Team Lodgify
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great Company
Avantages
User friendly and great staff. They walk you through and easy to understand
Inconvénients
I liked everything about the company . Thanks
Réponse de Lodgify
Hi Marti,
Thank you for your feedback. We're glad to hear you've had a great overall experience!
Best,
The Lodgify Team
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Automatically changed my settings, costing me hundreds of dollars
Avantages
It integrates the various calendars from different platforms and allows you to see the calender in one single page.
Inconvénients
The interface isn't particularty good and have encountered many bugs. On top of the that, many features aren't well integrated. When I added booking.com as a channel, the software for some reason found it necessary to change my minimum number of nights per stay to 1, which is highly unprofitable. In the next 2 days, I received 5 bookings for 1 night, which booking.com won't allow me to cancel. I will now loose hundreds of euro + a lot of time with these bookings.
Réponse de Lodgify
Dear Pedro, thanks for your review.
We are happy to see that you find our calendar useful!
Setting a channel manager connection is a complex process, and requires actions from both our connectivity team and our customers. Our customer support team has tried to provide as much guidance as possible, but the Booking.com connection has not been confirmed from your side. This has consequently caused the issues you describe.
To discuss this in further detail and find out the next steps to resolve your issue, please don't hesitate to get in touch with [email protected].
Very best wishes, the Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
No live chat, no phone number to call, "support" is a joke!
Even though Lodgify provides a world of information and instructions online, sometimes you find yourself needing to talk to a person either on the phone or live chat. Those options aren't available. You have to send an email and wait hours or days for a reply. This past week there was a glitch in my connection between my domain provider and Lodgify. I emailed Lodgify on Saturday morning and it's been almost 48 hours and I haven't heard from them. In the meantime, when you google my website a message comes up stating it can't be found. So basically, I haven't been able to accept any bookings over the weekend at all. THIS IS A REAL BIG PROBLEM AND IS NOT SATISFACTORY! No website, no bookings, no rental income!
Avantages
It is budget friendly, and onboarding training was very helpful.
Inconvénients
No live chat, tech support is more than lacking.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Good Luck Getting Paid
It has been a nightmare.
Avantages
I like that promises that this software offers. I like that it gave me hope for a very short period of time.
Inconvénients
Everything.
It does not sync correctly with our calendars causing several double bookings, the customer service is lacking, we haven't been paid in over three months, the back end is clunky and difficult to navigate, and the website is slow and not user-friendly.
Réponse de Lodgify
Hey Kara, your comments have been discussed at length with the responsible team to prevent this from happening again. We'd be happy to have a chat with you in order to better understand what went wrong with your account. I think this could be very valuable for both of us. Please reach out to me at your leisure so we can make it right: [email protected].
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Good use for first time
Avantages
Easy to setup and configure with good amount of options. Like to see improvements like more integration with Airbnb on messages recently.
Inconvénients
I would like to see some small improvements over time. Would like to see ability to apply a different payment policy for bookings based on date. This would allow me allow booking to have my guests who are used to paying a small deposit and 50% in January.
Réponse de Lodgify
Hi, thank you for taking the time to review your experience with Lodgify. We're so pleased to hear you had such an easy time building your website. We're also thrilled to know you are happy with our software and our Support team. We will also keep your recommendations in mind as we continue to perfect and grow our product. Best wishes, The Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Complexities of Channel Management and Property Rental Distribution
Avantages
This is an arcane world of some complexity. For smaller enterprises, the nomenclature and features and capabilities of integrated channel management can be a real challenge. I am just getting that figured out and will report my successes down the road.
Inconvénients
Need a tutorial explaining what successful use of the software and services can provide when done thoroughly. Easy to get lost along the way and lose sight of features.
Réponse de Lodgify
Hello Sommers,
Thanks for your kind review; we love hearing how our customers are doing. On our website, we have a link to all of our success stories where you can read how customers have used our software and how they benefitted from it. We hope you will find full use of our features.
Best Wishes,
The Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Great customer service
Only just started but so far I'm very happy.
Avantages
The customer service and onboarding process are great. Very thorough and helpful. The features at the price point are also excellent and integration with other services very good.
Inconvénients
Maybe integration with more services could be improved. For example, Wheelhouse would be a nice addition. Also the software isn't always the most obvious to use, though I think this is common across the industry since there are many variables to manage.
Réponse de Lodgify
Hey Julian,
Thank you for leaving us such an excellent review.
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.
Best wishes,
The Lodgify Team
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Fantastic customer support
Avantages
A one stop holiday rental portal that can offer a channel manager, reservation system, rates setup, booking calendar, reviews and website.
Inconvénients
Rates and promotions can be a little tricky to set up but with assistance from customer support I was able to implement it. They even sent me a personal video to explain how to do it. Best customer service I've ever experience.
Réponse de Lodgify
Dear Annmaree, we're so pleased you've had such a positive experience setting up your Lodgify website ¿ it looks great!
We really appreciate the time you've taken to review your customer experience and your wonderful feedback has been shared with the team. Thanks again for being a loyal Lodgify user. Wishing you all the best for your holiday rental business, the Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
My experience with using Lodgify has been great.
More bookings and online presence.
Avantages
The aspects I like most about using Lodgify is its user friendly interface and website management tools. The overall quality of the website looks very profession and it is easy for our prospective clients to navigate.
Inconvénients
The aspect that I least like about this software is the inability to prevent bookings too far in the future. For instance, I would like to prevent instant bookings for more than 1 year in advance.
Réponse de Lodgify
Dear Marlon, thanks for your glowing review of Lodgify!
We're happy to hear your website is a success with your prospective guests.
Your feedback is important to help us improve our software, and has been shared with the development team to bear in mind for future updates. Keep up the great work! All the best, the Lodgify Team
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Still figuring things out, new user.
Still new to it.
Avantages
Helpful customer service. Still new to product.
Inconvénients
Set up channel mangers wasn't that well explained and is taking awhile to get worked out..
Réponse de Lodgify
Hi Jheri,
Thanks for the feedback. We hope that your channel management setup will get solved in no time, so you can streamline your business and make managing your vacation rental easier.
Best Wishes,
The Lodgify Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great for non-techs like me
overall, very pleased with my experience and the look of my website
Avantages
Very easy to use. Very attentive customer care usually providing a response within 24 hours
Inconvénients
lack of template for a blog page. I really don't know where to begin
Réponse de Lodgify
Hi Janie,
Thanks for taking the time to share your experience using Lodgify's software. We're thrilled to hear you had an easy time setting up your website and you're happy with the results.
Many of our customers use the Custom Page feature for their vacation rental blog. Add as many additional content pages as you like to help your guests find out more information about your area and what it offers. Check out this Knowledge Base article for more details: https://help.lodgify.com/hc/en-us/articles/360007179013-Create-a-custom-page
Best wishes, the Lodgify Team
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great platform
[SENSITIVE CONTENT] from the support team was great.
Avantages
Channel management and website building function
Réponse de Lodgify
Hi Campbell,
Thank you for your feedback. We're glad to hear you've had a great overall experience!
Best wishes,
The Lodgify Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Lodgify works for our needs
We have setup a website for booking our property and all the details about our property, rates and policies easily with Lodgify. The help staff has been very helpful when we have issues.
Avantages
Easy for a new user to setup. Easy to setup the channel manager.
Inconvénients
Intuitively finding features. Needs a chat function.
Réponse de Lodgify
Hi Gregg, thank you for the kind words about our software and our team. We're glad to hear you've had a great overall experience. Best wishes, The Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Logan was great!!
Avantages
Very easy to use and very easy to sync up with the other sites
Inconvénients
NA I don't have anything to add here....
Réponse de Lodgify
Hi Jason,
Thank you for the kind words about our software and our team. We're glad to hear you've had a great overall experience!
Best wishes,
The Lodgify Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
For me as a vacation rental owner te best solution
All bookings in one place.
Avantages
Value for your money. Great customer service even sometimes in my language. Nice templates. Great to be able to send quotes from my website.
Inconvénients
Sometimes the navigation is confusing. The mobile version could be better. There s no iDeal payment option available
Réponse de Lodgify
Dear Ria, thanks for reviewing Lodgify!
We're happy to hear our solution is a great fit for your business, and we're proud to be part of your success.
We are working on improving Lodgify mobile ¿ keep an eye on our blog for future updates.
Best wishes, the Lodgify Team
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Provenance de l'avis
We were excited when we first started working with this product, but after a week, disapointed.
looks great, but there a small little issues. setting up properties, doesnt always work, using the same settings is complicated when managing 30 plus properties. issues with channel manager, means complications with double bookings and disapointed clients. We are moving away from this product. Spend a lot of time setting up, its just too clunky and not reliable for multi properties.
Réponse de Lodgify
Hi Greg, I appreciate you sharing your honest feedback with us. I spoke to our support team and they confirmed that there were issues with your account after you had started your setup with us. We were in the process of updating our system with new design templates (which are live now) and modifications to our reservation system/channel manager which resulted in temporary glitches. For that reason the team had granted you a free month for both websites and we used that time to resolve the issues that you reported. We have many multi-property owners with hundreds of properties managing their business with Lodgify and it's unfortunate that we weren't able to retain that excitement that you had for our solution when you started. I'd still be happy to jump on a call with you to see if we can continue where you left off with Lodgify, or offer you more dedicated onboarding support in order to get all your questions solved. Kind regards, Naveen
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Maty’s Place
Love all the support
Avantages
I love the customer support and all the employees so willing to help with all questions and conference call to get all my calendars imported into lodgify
Inconvénients
Nothing so far. The support is amazing.
Réponse de Lodgify
Hello Jennifer,
Thank you for sharing your positive experience with Lodgify! We're thrilled to hear that you love customer support and find our team to help with all your questions. It's great to know that our team was able to assist you with importing your calendars into Lodgify and make the process easy and efficient for you. We appreciate your recommendation and hope you continue to have a great experience using our platform!
Best wishes,
The Lodgify Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
So far so good
Customer service has been great except for the time delay in replies (I’m in Australia) - would have been great to talk directly to a real person.
Avantages
Syncing all my calendars and Blocking out my calendar the day before and day after a confirmed booking has been made.
Inconvénients
Unsure at this stage - too early to tell
Réponse de Lodgify
Hi Wendy,
Thank you for your feedback. We're glad to hear you've had a great overall experience! As for our customer service hours, we're always working to achieve the highest standard for customer satisfaction. We'll continue to work to find the best solutions for you in the future.
Best wishes,
The Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Recensione AD Alassio
Molto buona
Avantages
La facilità d'inserimento delle prenotazioni
Inconvénients
Ogni tanto qualche ha qualche bug e qualche rallentamento
Réponse de Lodgify
Hi Davide,
Thank you for your feedback. We're glad to hear you've had a great overall experience!
Best wishes,
The Lodgify Team
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Great Starter Short Term Rental PMS
Avantages
The website builder looks great and user friendly! Although we did not use it because we have our own website that offers other services as well. Lodgify has basic features with reasonable price that all the starter hosts would need.
Inconvénients
Some settings seem to be duplicated. The guest screening feature should be included in the package as the standard feature.
Réponse de Lodgify
Hello Paris,
Thank you for your feedback. We're glad that the website builder is user-friendly and reasonably priced. We work very hard to make sure all our customers are satisfied with it, so this only reinforces our commitment to that goal. However, we will discuss the guest screening feature with our product team and let you know via email. Thank you for taking the time to bring this to our attention. We'll keep striving to be the most complete solution out there!
Best wishes,
The Lodgify Team.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Louis K
Avantages
Easy to use. Interstates booking.command air b n b.
Inconvénients
Website builder can be slow, templates could be more..
Réponse de Lodgify
Hi Louis,
Thank you for your feedback. We're glad to hear you've had a good overall experience!
Best wishes,
The Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Grotto Getaway Review
Avantages
Having our own private webiste to take direct bookings was a big reason we decided to make the move. Multiple channel api calendar integration was the next most important feature.
Inconvénients
Website could have more features to customize it.
Réponse de Lodgify
Hi Zac,
Thanks for your amazing review. We can't wait for you to begin receiving direct bookings and to watch your business grow.
Best Wishes,
The Lodgify Team
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Used the templates for responsive web designs.
Avantages
The system is very user friendly. It basically guides you through each step. It's easy to understand.
Inconvénients
I don't have much problem with this app. Sometimes it freezes for a second, but this is rare. You cannot add a custom page outside of an existing template
Réponse de Lodgify
Hi and thanks for your review of Lodgify.
We're happy to hear you are pleased with our software and the value for money it offers.
It is easy to add custom pages to your Lodgify website ¿ please check out this Knowledge Base tutorial for more information: http://support.lodgify.com/18740-pages-widgets/327020
For any questions, please don't hesitate to reach out to our support team.
Very best wishes, the Lodgify Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Website Builder Great with good PMS tools
I was aiming to streamline operations for a vacational rental business with approx 350 properties. We evaluated Lodgify as part of that process - it solved my need for channel integration & easy front-end website creation.
Avantages
I liked the Website Builder the most as it was easy to use and allowed me to quickly create a great looking website with good landing pages.
Inconvénients
I found there to be a lack of automation for booking tasks compared to other software on the market.
Réponse de Lodgify
Hey, thank you for the kind words about our software and our team. We're glad to hear you've had a great overall experience not only building your website, but with organizing your bookings, too. Best wishes, The Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Review for Lodgify
Vacation rentals and recreational vehicle rentals
Avantages
This product is very easy to learn and use
Inconvénients
I’m still new to the product so I don’t have any cons as of yet
Réponse de Lodgify
Hi Michelle,
Thank you for your feedback. We're happy to hear you're satisfied with Lodgify!
Best wishes,
The Lodgify Team
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Adopting Lodgify made managing my vacation rental so much easier
Avantages
Overall features, well adapted to private ownership.
Easy to customise worksheet and reports.
Reports well adapted for tax return needs: I just generate the report and forward to my accountant.
Inconvénients
Short term (vacation rental) functionality could be improved.
Also, it would be nice to be able to schedule repeated entries (i.e. monthly expenses for maintenance and service) and have them automatically inputed in the worksheet.
Finally flexibility of moving expenses from tax to non tax impact is lacking.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Satisfied Customer
Avantages
I liked how easy and smooth the entire process was to build and understand. The platform is well built and very professional looking.
Inconvénients
The only thing I had any problems with was transferring my domain from another provider. That provider was zero help but the Lodgify team is helping me right now to get it figured out.
Réponse de Lodgify
Hi Tyson,
Thanks for taking the time to review your experience using Lodgify so far. We're really pleased to know you would recommend our software and that you're happy with your new professional looking website.
Our support team are always happy to help with any technical issues! We're glad they were able to guide you through the process smoothly.
Best wishes, the Lodgify Team
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
The software is great, but I wasn't getting any bookings, which is probably an issue on my end.
Avantages
Very easy to get the basics set up and get the software and the properties live. There wasn't much detail, but at least the properties were rentable in a short period of time.
Inconvénients
I found it difficult to get into the details of each property. For instance, VRBO is 2 clicks to get into edit the details, and I honestly couldn't tell you how I got there on Lodgify. I know I have been there, but I don't remember how I got there. It is the main reason I no longer use Lodgify. I would consider it again if the edit has become easier.
Réponse de Lodgify
Hi Mark, thanks for reviewing your Lodgify experience. Although you are no longer using our software, your feedback is very valuable to us and others looking for the right solution.
We're pleased you found it easy to set up your website. If you do decide you need vacation rental software again in the future, you can easily log into your account and renew your subscription.
Very best wishes, The Lodgify Team
- Secteur d'activité : Design
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Thanks for onboarding!
Avantages
Easy access to rental features
Inconvénients
Nothing stands out to me
Réponse de Lodgify
Hi Zachary,
Thanks for the review. We love to hear that you're enjoying Lodgify.
Best Wishes,
The Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
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Provenance de l'avis
Professional platform
Lodgify has provided us with a professional platform to market our small B&B. They have worked to improve their user friendly interactions. I suffered for a while with their recent updates but am now getting, once again, comfortable. Support systems are in place for those times when I can't figure things out. Support staff are patient with me, not an enviable task at times.
It would be helpful if they would take the time to integrate some of the major players in calendar coordination (ie. Booking.com & Expedia)
Overall we are pleased with the product and support.
Avantages
Professional appearance and user friendly interaction. Good support.
Inconvénients
Changes in the platform were initially clumsy to adapt to
Réponse de Lodgify
Hi Patrick, thank you for taking the time to review your Lodgify experience. We're pleased to hear you're happy with the platform, your B&B website, and our support team. We understand that major software changes can take a while to adapt to, but these have been implemented to make the running of your business a lot smoother on the whole. Since your review, we've rolled out our full Booking.com integration and it's great to see you taking advantage of it for your business! Thanks again for your loyalty to Lodgify. Best wishes, The Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great Software
Very good customer service
Avantages
It's mostly easy to use, rate plan section is good as is the booking engine.
Inconvénients
The reservations going from quite to unavailable to booked etc. seems more complicated than it needs to be
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Easy to setup
Avantages
It was easy to set up and the onboarding calls were helpful and happened quickly
Inconvénients
There were a couple of bugs and limited flexibility but that comes with most off the shelf solutions
Réponse de Lodgify
Hello Max,
Thank you for your feedback. We're glad to hear you've had a great overall experience!
Best wishes,
The Lodgify Team
- Secteur d'activité : Internet
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Great Company!
It's been a great experience. Anytime I have a question Lodgify's team answers and provides a solution or direction. They've made me a devoted fan.
Avantages
Easy to use! Great support! Very easy to use even for someone that has no idea what they're doing.
Inconvénients
Nothing. I've been happy with everything so far.
Réponse de Lodgify
Hi Cindy,
Thanks a bunch for reviewing Lodgify. It's encouraging to hear just how easy you've found setting up your site and running your business with our software.
We're also super pleased to hear our support team have been able to help you out whenever you're in doubt.
Keep up the great results for your holiday rental business. Best wishes, the Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Ioannis Georgiou
im satisfied
Avantages
very simple to upload the villa
calendar perfect
Inconvénients
very simple to handle it, my most important part is to show my villas to the client and great would be the clients can book direct
Réponse de Lodgify
Hello Ioannis,
Thank you for your wonderful words and kind feedback. We are glad you found an easy to use software and calendar with Lodgify. We love that you're having a great overall experience.
All the Best,
The Lodgify Team
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant Essai gratuit
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Provenance de l'avis
One of the Best Vacation Rental Software's around
Our business didn't end up choosing Lodgify because we wanted an all-in-one software where we'll do our accounting within the software. Overall, I liked them, but we just weren't meant to partner.
Avantages
Lodigify was one of the software we considered when we were looking for a long-term VRS solution. It's one of Airbnb's major connectivity partners. Lodgify integrates seamlessly with all the major OTA's, and you won't miss it by choosing them. You'll easily automate your check-in instructions, cleaning schedules among many other features. They offer amazing tips in their blog section. Few VRS's offers that.
Inconvénients
What I'll consider a con is what they can't do. Basically, every Vacation Rental software out there has its strengths and weaknesses. Lodgify has superb strengths and few weaknesses. You won't miss it by partnering with them.
Réponse de Lodgify
Hi, thank you for your feedback. We're glad to hear you've had a great overall experience!
As we continue to grow our product and add features like our accounting tool and unified inbox, we hope you reconsider us in the future. Best wishes, The Lodgify Team
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Easy to use, extensive features and integrations
Avantages
Easy to use and flexible, works great on a mac, almost never has a problem. Great handling of credit card integrations, contracts etc. It is easy to add and manage multiple languages.
Inconvénients
Not many templates and there are a few limits, but really, nothing major. Mobile operation coud be better perhaps.
Réponse de Lodgify
Hi Co & Guy,
Thanks for reviewing Lodgify. We're pleased to hear you're happy with your multilingual website and that the payment gateways and contract integrations are making managing your rental business easier.
We are currently working on improving the mobile version and we are looking forward to sharing this with our users. Keep an eye on your emails and the Lodgify blog for further updates.
Best wishes, The Lodgify Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
So easy!
Great!
Avantages
So great to have such a custom made option for what we do!
Inconvénients
Calendaring syncing is a bit tricky, but not sure if there's a way to avoid that.
Réponse de Lodgify
Hi Jennie,
Thanks for the awesome feedback about Lodgify.
We're currently working on improving our channel manager functionality watch this space!
All the best, the Lodgify Team
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Provenance de l'avis
Great
Nice product, great reactivity of the customer service.
I hope that the product will continue to improve and grow with the market.
Very happy.
Réponse de Lodgify
Hi Gabalde,
Thank you for your positive review! We’re pleased to hear that you’re happy with the product and the reactivity of our customer service. We’re committed to continually improving and growing with the market, and your feedback encourages us to keep striving for excellence.
If you need further help, feel free to reach out anytime.
Best wishes,
The Lodgify Team
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Awesome Product!!
Avantages
This is very user friendly. I was scared to death setting up my own website. This has been a life saver and puts my mind as ease! Super easy!
Inconvénients
I haven't found any cons.. I have been using Lodgify for almost a year and love it!! It is very user friendly.
Réponse de Lodgify
Hi Amanda, thanks for the five-star feedback and your continued support! We're pleased to have been able to help you get your website up and running. It looks great!
Looking forward to seeing your business grow with us, the Lodgify Team
