MasterControl Quality Excellence

Avantages

J'ai beaucoup apprécié cet logiciel, car il regroupe bien de trésor dans son coffre-fort. Merci !

Inconvénients

Comme tout cet logiciel a aussi des soucis en mode essaie, alors je pense que le premium sera bien pour les utilisateurs qui veulent une expérience professionnelle.Meci !

Avantages

I love that all of MasterControl's modules are connected. Document management, training management, and Quality Event Management all talk to one another and help to streamline our processes. It's also very easy for basic users to learn.

Inconvénients

My biggest complaint has been the lack of flexibility in Quality Event workflows. This is being solved by the new Advanced QEM product, which I'm super excited about.

Avantages

I love building workflows, easy document management, and automated training management hubs. It is taking a lot of paper being wasted and having documents easier to find and in one place.

Inconvénients

I would say AQEM needs a tad more work but I absolutely love how easier it will be for electronic forms once they fix some humps.

Alternatives envisagées 

Pourquoi choisir MasterControl Quality Excellence 

Pourquoi passer à MasterControl Quality Excellence

Avantages

It gave us a way to escape paper event management forms and Excel spreadsheets.

Inconvénients

It doesn't integrate well with other modules, its cumbersome, its difficult to setup.

Avantages

Document management is simple and effective.

Inconvénients

I don't have many other eQMS to compare to, but I would say that the system is not as intuitive as it maybe could be. We have a lot of users who do find navigation of the system overall to be difficult.

Avantages

Preconfigured process forms for CAPA, Nonconformance, OOS, etc., along with the ability to create custom 'eForms' to define specific process needs.

Inconvénients

The lack of dependencies when using eForms. This, however, is now being addressed in MasterControl's new AQEM platform.

Alternatives envisagées 

Pourquoi passer à MasterControl Quality Excellence

Avantages

The documents module is the best piece of the suite. It allows you to create any kind of document needed from your work environment. The workflows are customizable to your type of work. I don't work in a pharmaceutical regulated area but I can create the quality management system that works for me with this product.

Inconvénients

The Jreports portion of this product does not live up to the expectations and performance level of the rest of the suite. The reports are clunky and difficult to create and personalize.

Avantages

It is set up to facilitate the quality process for you. If team members go into the program (or click on a link from their email) and complete the tasks, the system takes care of itself.

Inconvénients

It is built for the most robust quality system. For some industries/customers that may be too much, but they are addressing it now through their new "lite" forms.

Alternatives envisagées 

Pourquoi passer à MasterControl Quality Excellence

Avantages

Easy to use and users are able to find what they’re looking for In real time

Inconvénients

Publishing and search Still needs to be improved we have a lot of problems with publishing documents

Alternatives envisagées 

Pourquoi choisir MasterControl Quality Excellence 

Logiciel antérieur 

Pourquoi passer à MasterControl Quality Excellence

Avantages

Quality Excellence is an extremely robust and customizable system that allows the users to create custom workflows for their document control processes. These workflows can be generalized for maximum usage across documents or specialized for an almost hands-off experience in the system.

Inconvénients

The nuance of using the system can have a fairly steep learning curve. Currently, we are still finding little quirks in the system that can't be called generally good or bad. Just the fact that we are still learning different facets of the system tells how much there is to learn when using the system.

Avantages

It's relatively easy to setup and use. The MasterControl team really listens.

Inconvénients

It is expensive, but on par with other systems. Still waiting for a validation module.

Avantages

Moving our document change review and deviation processes from paper based into MasterControl has been an absolute game changer - the risk of losing records has reduced dramatically. We now have much greater visibility at which step in a process a document change is and who is involved in deviations.

Inconvénients

Some of the user functionality can be not entirely intuitive, making it slightly more difficult to navigate for users who use the system only occasionally.

Avantages

I like the seamless integration between the Documents and Training modules. We have totally eliminated paper training records, eliminated manual record tracking and filing, and we have ready access to all required records during audits and inspections. As FDA registered facilities we needed FDA part 11 compliance and audit trails. MasterControl has given us all these capabilities in an intuitive and easy to use paltform for all users.

Inconvénients

We had to do our homework when initially configuring the software to understand how to make the right decisions and allow the system to scale with our own evolution and growth. We knew where we wanted to end up, but didn't understand all the new terminology, or exactly how the system worked. We hired a third-party consultant recommended by another MasterControl user and leveraged their expertise to bridge the knowledge gap between us and MasterControl. The initial configuration took longer than we originally planned, but we ended up with a configuration that works very well for us.

Avantages

The system is very easy to access and use. It allows for an easy audit trail of users and during the construction of templates edits can easily be made and approved by several users before release. During manufacture the ability to force steps to be filled in by an operator before moving on is huge. Reviews are so much quicker than before and we have beat many targets due to this.

Inconvénients

In my role there aren't currently any aspects of MX that cause an issue.

Avantages

Doc management js ok but the collaboration area needs improvement

Inconvénients

Control copy and collaboration needs more features but I know you guys will get there

Avantages

MC is willing to continue to update and upgrade their tool.

Inconvénients

Attrition of Tech Support causes some inconsistencies in support.

Avantages

Doc Management, Training and some aspects of Process module.

Inconvénients

Majority of the features linked to Supplier Management, Audits, Risk. User Management needs improvement. Analytics. Registrations.

Avantages

That all the Quality processes and docs of your company are fully accessible everywhere. Internet connection is the only thing you need.

Inconvénients

There are few constraints and defects using the out of the box processes workflows. Some customizations are required.

Avantages

Easy for endusers
Easy to configure based on your needs
Eforms - digitalization is easy :)

Inconvénients

FBS workflow tracking
Reports for tarining module not all required information in one master report available

Avantages

Its a one stop shop for your quality manangement systems.

Inconvénients

The Qx module does cotain some ridged enhanced forms

Avantages

The interface is easy going, the user is able to easily navigate through the system.

Inconvénients

Flexibility is needed in order to keep up with the companies changes

Avantages

Validation on board, easy API Integration, QMS, and MES combined

Inconvénients

EMEA backend support would be great, US support can sometimes take a while due to time difference

Avantages

Master Control is a user friendly, real time data management system.

Inconvénients

There are 2 cons to Master Control (both reports related); running reports is NOT user friendly and report layout is not detailed enough.

Avantages

I love the interconnectedness of the modules so I can have complete picture of my company's QMS and the ability to automate processes that were done manually in the past, i.e., periodic review, release and archiving of documents, deployment of training once the effective date is set for a document, being able to pull reports on data in the system.

Inconvénients

It can bit overwhelming if you are not in the system everyday and not the most usee friendly experience at the moment for basic users.

Avantages

The Training module is what I use regularly and the ease of the training checkpoint makes life easier when rolling out and maintaining company-wide training.

Inconvénients

Small features that master control doesn’t have that would be very helpful, such as the ability to abort training instead of grandfathering when it’s not required.