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Tous les avis sur Honeywell Forge Visitor Management Appliquer les filtres
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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OK Product
Avantages
Better for returning clients to resign in
Inconvénients
Set up . Customer support was not very helpful.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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FACILITIES MANAGEMENT
TIMELY REMINDER OF LOGING IN WHEN APPROACHING PRIMARY WORK SITE, VERIFICATION OPTIONS ARE AN EXCELLENT WAY TO ENSURE INFORMATION IS PROMPTLY RECEIVED
Avantages
SOFTWARE FLEXIBILE AND CAN BE USED IN OTHER INDUSTRY / APPLICATIONS
Réponse de Honeywell
Thanks for the review Cosimo and great to see Melbourne Health using our software really well, particularly for mobile check in.
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SINE leading the way
Great software and easy to use. The back admin captures the necessary information and provides good communication between contractors and building management. Two levels of access would be good, one that can observe activity/ sign in and one with full access for reporting etc. Overall, we are very happy with this software and the customer support provided by Sine.
Réponse de Honeywell
We appreciate your review Chris.
We pride ourselves on outstanding customer support, and we're glad you're happy with our level of support to date.
There are always new features being released and we will notify you of any system improvements.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Lafoga
Overall really user friendly :)
Avantages
Really good that both email and a text notification is sent to host which is really useful
Inconvénients
For second time users - Sine would require users to enter email or mobile number - Have had quite a number of users who requested if we could enter names instead.
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Average as it is difficult to switch on and off
The iPad system is convoluted. It is difficult to switch the iPad on and difficult to switch it off.
The actual software is excellent, with the arrival alert and ease of signing out, remembering previous visitors.
Réponse de Honeywell
Hi John,
The system is designed to remained powered on, but there are a couple of options available to you to solve switching on and off the iPad.
1. Turn on AssistiveTouch on the iPad https://support.apple.com/en-au/HT202658
2. You could always change your stand type. Visit our store here https://shop.sine.co/
Thanks for the feedback and great to hear your finding the software useful.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Works great and easy to use.
Vistor transparency, Visitor control, Visitor Identification, Reports, Activity, Better Safety & Notification Options For Visitors.
Avantages
Everything! Including:-
Camera option
QR check out
Preload staff
Activity
Ease of adding host
Réponse de Honeywell
Cheers, Dean. Thanks for making time to review us and glad to see all is working well for you.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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It's been great however disconnects from Wifi and printer occasionally
Avantages
Ease of use. System being able to remember previous contractors and having the functionality to be able to print a picture of the contractor.
Inconvénients
Disconnecting from Wifi and Printer on several occasions. This is easily solved however don't have access until IT manager is on site.
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Very happy with SinePoint Pro
Avantages
I love that it has a 'return visitor' function. It makes it very easy for our regulars to check in.
Inconvénients
It doesn't automatically re-sync new staff 'host' data. Other than that, there's nothing I'd change.
Réponse de Honeywell
Thanks for the review Ash and glad you're happy with Sine.
Reach us any time if we can help
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Very Useful Product
We installed SINE late last year and have found it to be very useful for administering visitors and keys.
There are a couple of printing features would make life a bit easier - support have said they are scheduled for a future build which will be great
Réponse de Honeywell
Glad to see Sine has helped you and your team with your visitor check in and managing key allocation on site.
We are working on some exciting new features for printing (and plenty more) and we'll keep you updated when these are released.
Reach out any time if you have any feedback and we're always happy to help.
Thanks for the review Trevor.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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feedback on using SINE
very good and a welcome change when registering large groups
Avantages
relatively easy once I know how to navigate the technology
quick to add additional participants when not previously notified
the ability to generate a welcome message or instructions to prospective participants
Inconvénients
requirement to include a mobile number is problematic
date and time format can be tricky and can be frustrating
clearer instructions for checking participants out
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Great Program
We haven't had the chance to use the Sine program to it's full extent as of yet (reporting, etc.); but the program itself is very user friendly. Reception looks a lot neater and the signing in process is much easier for regular visitors.
I have received prompt responses for any queries - the customer service has been extremely helpful.
Réponse de Honeywell
Sounds the like the early stages are Sine are working out well for you Jessica. We'll keep you updated on lots of helpful new and improved features, and you should see some reporting enhancements soon too.
Great to be working with Cricket Australia.
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Very good and easy to use solution to multi premise visitor and contractor management
Very good and easy to use solution to multi premise visitor and contractor management.
Whats needed and as per previously provided feedback is multi administrator logins with programmable access levels.
Réponse de Honeywell
Thanks for the feedback Ryan. Visitor and Contractor management is our core offering, and it's great to see you found Sine beneficial and easy to use.
We're always improving our software and multi-administrative logins is a feature in the development pipeline. We will send you notification when this feature is available, as well as some guidelines on how to best use this function.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy to use
Avantages
User friendly
Reports feature is good
Sound feature when people check in
Being able to have the option to make notes on people when they check in is handy.
Réponse de Honeywell
Thank you for the review Kim and great to be helping the Department of Housing and Public Works. Reach us with any further feedback
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Qantas Campus
System is currently under review. Have seen little traction from established 'test group' to provide relevant user feedback. System is simple to use and especially like the immediate text message a host receives when their visitor arrives on Campus. Unable to comment on value for money as I am not privvy to this information. The immediate customer repsonse to queries I have had along the way through the trial period have great.
Réponse de Honeywell
Thanks for the feedback and update Kylie; and great to see the early stages with you and the team have gone well.
Reach us any time and happy to help
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy to set up and excellent customer support.
Avantages
The activity screen display showing providing details of all staff and visitors currently on site. is extremely useful.
Inconvénients
I would like the option to archive details of visitors who have checked out and also have the option to look up visitor details by date.
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Sine Review
Sine has been great for the past two months that I have been working with it although I have had trouble when it comes to troubleshooting the label printer as the settings menu isn't very well optimized, I am unsure of the value for money as I am unsure of the cost.
Réponse de Honeywell
Thank you for the review David and great to be working with Techlam.
Feel free to contact our support team via online chat on the dashboard or email [email protected] with the specifics of the printer issues you're having, and we'll gladly help.
Otherwise visit our support page https://help.sine.co/ any time.
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Generally positive. A few issues when first introduced which were quickly resolved.
Initially visitors seem to need guidance when first signing in. The flow/positioning of the instructions seems to cause some confusion. Generally repeat users find the software quite streamlined.
Ability to print the badge is particularly useful, however it would be preferable if it was a slightly smaller label which fitted in standard plastic name tag holders.
Réponse de Honeywell
Thank you for your review and feedback of Sine, Robyn; and great to hear our customer support team resolved your initial issues very quickly.
Our customer support team is available anytime at [email protected]
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Enjoy using this program
Extremely professional Customer service agents are very obliging and prompt. The program is easy to work around and is gaining momentum all the time with new ideas.
Avantages
Ease of use
Inconvénients
A little more flexibility with fonts etc
Réponse de Honeywell
Thanks for a great review Juni, really appreciate it.
Great to be working with St Bede's and reach us any time if we can help along the way
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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very easy experience and great support as to setting it up with ease over the telephone
Avantages
we use simply as a time tracker for staff - in and out each day and it works well - the proximity cards are working well too and easy to use for our staff
Réponse de Honeywell
Awesome review Jenny and we're glad the Sine experience has been easy and beneficial.
Reach us anytime if we can help
- Secteur d'activité : Organisme politique
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Review
Avantages
Makes signing in easy and when there is a line up for customers to speak with the receptionist, Sine makes it quick for people just signing in to see someone as they don't have to line up.
Inconvénients
There isn't really anything that I don't like about Sine
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Sine visitor log-in system
Avantages
Great that we don't have to use a "Visitor book" anymore -this is a far more modern approach
Inconvénients
Some people shy away from software & don't want to try it. Not every-one has an email address or cell-phone, so have had some errors trying to have 2 contractors login with the same details
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Loving it.
Avantages
It's up to date, easy to use and functional for our office. Everyone loves it and has had a play around on it. Hopefully our office in Auckland will also chose to use it.
Réponse de Honeywell
Thank you so much for the review, Amy, and great to be working with you and the 2degrees team.
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Great initiative and easy to use
Great initiative and easy to use. It provides necessary information and provides good communication between contractors and building management. It has allowed us to remove a manual sign in book in our Concierge desk area. We are very happy with software and customer support.
Réponse de Honeywell
Thanks Leo for your positive review and compliments of Sine. We pride ourselves on offering an intuitive & diverse product that is improving paper based systems; whilst delivering outstanding customer support.
We will keep you informed of any updates and new features to be released soon.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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contractor management
Less time consuming for reception and security when contractors / visitors attend site.
Avantages
ease of use and set up. Mobile app makes life easier for return visitors.
Ability to customise check in and out questions
Inconvénients
printer connection is vulnerable when moving locations
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Went from paper sign in sheets to Sine
* Works great as a replacement to our paper sign in sheets and liability forms.
* Sign in can capture as much or as little information as we want.
* Gives ability for rapid sign in for frequent visitors.
* Easy to use management portal.
* Frequent updates with new functionality.
* Staff are receptive to sales and support communication.
Réponse de Honeywell
Happy to hear Sine is helping you improve your visitor sign in speeds and was an effective means of replacing your paper sign in sheets.
As always, we will keep you updated on any new features we're regularly introducing.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy to use, good you can add things if you want to.
Avantages
Easy to use, good you can add things if you want to. We will be able to use this in an emergency evacuation situation.
Inconvénients
In an emergency assembly it would be good to be able to unlock device from the station in a hurry, otherwise it is great.
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Very simple to use and setup. CSR was a great help.
Avantages
Its generally just easy. Easy to use and there is almost no instructions needing to be provided to staff or people logging in.
Inconvénients
Bulk import of user photos would be great. Easier integration with Active directory would also be beneficial.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Sine is the best visitor management system so far. It has made our office sign in process so...
Avantages
What I love best about this software is that it allows us to receive notifications via text or email when our visitor is here.
Inconvénients
I honestly can't mention any cons with this software. This software is perfect for any business in my opinion.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy to use for both staff and customers
Avantages
Easy to use and clear instructions. We have a various types of customers come into our business and it is really easy for them to follow the screen
Réponse de Honeywell
Appreciate the review and glad things have worked out well for you, your staff and customers. Reach us anytime.
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Simple to use and administer.
Avantages
Easy to use. The technology helps us in the notification of visitors arriving and then being able to track who has visited us.
Inconvénients
Monthly Cost. Much too high for what we are getting in return. A couple of times employee names would not come up in the directory but on the Admin site they are listed in there. I have to delete them and then add them again for it to fix it.
Réponse de Honeywell
Thanks for the review Mark. Glad Sine is working well for you.
Did you try a soft reset of the app and see if that repopulated the Host list that was missing entries? I'll raise your feedback with our tech team and see if we can replicate or see what's going on.
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Efficient, easy check in.
This system has greatly reduced time customer contact staff are involved with the sign in process for visitors, contractors and guests.
It has also cut costs by reducing the need for paper based sign in books and the holders, lanyards etc.
Fully adaptable to your specific needs and has great functionality.
Réponse de Honeywell
Great feedback Fred, thanks for the review.
Awesome to see we've helped City of Charles Sturt checking-in all their people flows to their workplace, and cut some costs for you along the way.
Enjoy the software and reach us any time.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Makes registering visitors efficient and quick.
Avantages
Have your visitors follow the prompts on the screen, the printer will print a badge WITH their photo on it and they can sign out WITH their badge. Actually, I really like that I can sign returning people in and out with a click.
Inconvénients
At times there is a lag in the system connecting with the badge printer, however that could be a hardware issue. Also the duplicate hosts and hosts needing to give more info than necessary.
Réponse de Honeywell
Thanks for the review, Iston. Glad things have been quick and efficient for you with Sine. Let us know via [email protected] what issue you're having with duplicate hosts and we can look into it for you.
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Central West Shopping Centre
The system is ok, unfortunately it doesn't totally eliminate our paper trail sign in/out procedure. This is probably not what you want to hear but knowing what I know now it doesn't really suit this site.
Réponse de Honeywell
Hi Ben, Thanks for the feedback. Please feel free to send through to us any further details on where your still using paper and double handling, and we'll gladly help.
If you're using a paper key register, refer to the following guide on how Sine makes this super easy through our software. https://help.sine.co/knowledge-base/scan-track/
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy visitor management software.
Avantages
Very simple to use, the web site is very useful and cross platform is extremely helpful to sign in from any device.
Inconvénients
I know you get a lot of functionality out of the software but the price is a little to high for amount of use.
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Sine Pro Review
Easy to use and creates a strong first impression. Takes care of most of the features that would be required of any visitor management software. Excellent support.
Réponse de Honeywell
Thanks for the review Shina and great to see we've made your workplace a little better with modern software at the front desk :)
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Setup was extremely easy. I was up and running the first day of receiving all of the equipment.
Avantages
Ease of check-in and wireless printing. Ability to have visitors review and acknowledge our safety guidelines.
Inconvénients
Mobile app doesn't show me who is in the building in the event of an emergency. If it's there, I can't find it.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Great way to follow up with Guests
Avantages
Alerts people that their guests have arrived
Follows up with questions about the success of their visit
Gathers email addresses
Inconvénients
It's not really the software's fault but some people get irked that they have to fill out a form. However, once they realize how quick it is, they aren't bothered.
It was hard to get some employees onboard but eventually, people came around.
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Vodafone Central
Sine overall is an excellent system to manage our large number of visitors. the host invitation system however I find a bit confusing to manage as not all of our hosts can send invitations to prompt reception of the visitors they have arriving
Réponse de Honeywell
Thanks for the review Louise and great to be working with Vodafone.
Once you've got your Host list up to date on Sine, there is plenty of Invitation functionality available to you. Learn more here https://help.sine.co/categories/invitations/ and reach us any time if we can help.
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Australian Vintage Merbein Packaging
The system implemeted at Merbein has worked without too many issues. The fact that the system is easy to use (which i have judged this on the return users that may have struggled) helps to convert users that would normally stray away for this to being able to use it without fear or confusion.
Réponse de Honeywell
Thanks for the review John and glad things are working out for Australian Vintage at Merbein.
We'll keep you updated on useful new features and enhancement that will help you, and reach us any time via online chat, phone or email.
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Trial site experience
I have sat on the outside after helping my team get the system established. In all the experience has been very pleasing however we will make contact with you in due coarse to talk about how my team are using the system and to get your view on what, if anything we can do to improve our experience further.
Réponse de Honeywell
Thanks for the feedback Sean. The system is getting great usage on site from your visitors and contractors; and our mobile app has been adopted really well.
Reach us any time when you're ready to discuss further.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Best visitor management software
Avantages
The softare is extremely easy to use, very reliable and makes accessing visitor entry data a breeze.
Réponse de Honeywell
Thanks for the review Jason and positive feedback. Glad you've found Sine easy and useful, and great to be working with Logan City Council
- Secteur d'activité : Exploitation minière et métaux
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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fantastic program!
has been wonderful to have, its really easy to use and I would highly recommend it to anyone in the office industry
Avantages
how easy it is to use, how you get notifications to your email and phone.
Inconvénients
nothing at all I couldn't pick a default
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What a fantastic product, so easy to use
What a fantastic product, has completely transformed the way we manage our visitors and contractors. The helpdesk service is outstanding, everyone is so helpful and the response is almost immediate. It is such a easy product to navigate around and you can change it to meet your business needs with a few clicks
Réponse de Honeywell
Thank you Trudi for the excellent review and awesome to see Sine has helped NewsCorp transform their visitor & contractor processes.
Great to have NewsCorp on board and reach us any time if we can help
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Great visitor management software
Avantages
The ability to get this software setup through the web interface and then installing the app and getting the iPad synched up was extremely simple. Having our potential clients sign our NDA and have their information stored on Sine was also extremely easy to setup and is very flexible
Inconvénients
I think having some sort of calendar integration setup would be helpful.
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333 George Street SINE
The functionality could be improved to submit a 'dead man report" to one or all the administrators at 7.00pm everyday. This report should capture all visitors, Contractors who have not signed out of the building.
Réponse de Honeywell
Hey Maryn
Thanks for a great review and we look forward to working with your team. The auto report is already available and just turn it on under Reports > Email Reports and set the time you wish to receive the report each day and the team emails.
Reach us anytime at [email protected]
Best
Team Sine
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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A system that just works
Avantages
Easy to use, looks professional, flows well, has a phone app which is nice. Import/export csv files for hosts which makes it easy.
Inconvénients
be nice if it can be incorporated with a phone system or a PA system to announce a person is here to see a host. Sometimes hosts, miss emails or don't have their phones on them. Incorporate with outlook would be great as well.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Great end user experience
Avantages
Easiest check in process for visitors I've come across.
Inconvénients
Nothing major that was missing from the end user experience.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Contractor Management
This system manages our contractors. We are expanding this to all our sites in the near future. We will look at visitor management in the future as well
Avantages
This system is very easy to use. It tracks the movement of contractors to and from site and notifies me by email & text. The contractor like the ap, as we have our site geo fenced it reminds them to sign in when they arrive.
Inconvénients
No issues with this software. ..........
- Secteur d'activité : Automatisation industrielle
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Love it
Checking visitors in and out is a breeze thanks to this setup!
Avantages
Everything because it's so awesome!!!!!!
Inconvénients
Nothing. Not one thing at all. It's great!
Réponse de Honeywell
Wow! Thanks for the great review Tim! We're glad you're enjoying using Sine.
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Easy to use. This is amazing
Avantages
All in one integrated package. The software covers all aspects required in the big company. Generates reports easy. This is amazing.
Inconvénients
I'm a bit disappointed that when sign in to one devise, your not able to sign off only from the device you sign on.
Réponse de Honeywell
Appreciate the review, Violeta, and it's been nice working with Macquarie University. Glad it's working nicely for you.
Visitors, etc. can sign off from any iPad assigned to your Site. They don't need to use the same iPad they used to check-in. Reach us via [email protected] if you are consistently experiencing this problem, and we can get it sorted for you in no time.