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Tous les avis sur Honeywell Forge Visitor Management Appliquer les filtres
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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excellent - better than being on reception !!
Avantages
visitor setting up his profile so he doesn't have to spend ages filling in the IPAD ..
presetting up invitations for large groups attending .. and being able to sign them out with the click of a button ..
Inconvénients
printing: had a few issues with preprinting badges .. printing out duplicates and then the next day not printing at all .. and the printer going off line regularly which means the visitor can't print a badge ..
System: going offline regularly - so that it either doesn't work when visitors arrive or it won't scan their badge as its offline ..
Réponse de Honeywell
Cheers for the review Ronlyn. Glad to hear things are working well and we'll get on top of those printing issues for you ASAP. Will be in touch.
Please ensure you have a stable Wi-Fi connection, and SinePoint Pro should work a treat. :)
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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User friendly software for guests signing in and out
Guest signing in and out makes easy. It's professional appealing, most guests are impressed with it, that makes us look like we are in the fore front of technology.
Avantages
Very easy to use for guests signing in and out, professional appealing software. Guest records with pictures are a plus if we need tracking.
Inconvénients
It gets a bit confusing for first time user, many struggle with it, but after first time use, most people are OK with it.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Overall this was a good experience and enjoyed using the software
This program is useful and I am satisfied overall. Sine is a great program and this has been effective throughout.
Avantages
Easy to use, gives specific details on identifying people and who they are meeting, efficient and reliable software program.
Réponse de Honeywell
Thanks for taking time to review our software, Jessie. Suncorp have been an excellent customer for us and we're glad you've found our software helpful and reliable. Reach us anytime via [email protected] if we can help along the way
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Very easy to use, good online support.
Avantages
As an administrator, it is very easy to track who is in and out of the office which is a big requirement for us when directing phone calls.
Inconvénients
That the iPad and iPhone doesn't 'talk to each other' and you have to use only one or the other. It would be handy if we could sign in with one and out with the other if needed.
Réponse de Honeywell
Great review Sarah and appreciate your feedback and you taking the time to get in contact.
- Secteur d'activité : Construction
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Sine Review
Relatively straight forward.
Avantages
Very user friendly and easy to configure.
Inconvénients
Sine has an inflexible AD integration which is still causing us probelsm. The technical team have still not yet been able to resolve.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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General Review
Avantages
Friendly and intuitive with the user even if they have no experience using a similar platform
Inconvénients
The report module can be expanded so that the information is displayed without much user intervention.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy to set up and teach people how to use.
Avantages
How easy someone can navigate the software without having used it before - visitors really embrace it.
Inconvénients
That the printer continues to disconnect and can't reconnect itself - doesn't look to be an electrical issue.
Réponse de Honeywell
Cheers Sally for the review and great to be working with Downer.
Our support team will be in contact regarding the printer drop outs, but please reach us via [email protected] if you have any further questions. We're happy to help
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Sine
Very positive keeps a track of our visitors on site and a record of who has visited
Avantages
Easy to use at Reception. Contractors can use app so don't have to come into Reception
Inconvénients
On the invitations the GR Code isn't printed
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Business Well upgraded
The experience with Sine has been fantastic, they were able to provide us with a product that is an upgrade from our previous product. The service is amazing always easy to access
Avantages
Product easy to use
Live help service
Always upgrading there product
Inconvénients
None as of yet
Réponse de Honeywell
Thanks for a great review Jake and we're pleased we've been able to help Cleanaway better manage visitor and contractor attendance and inductions on site. Reach us any time and we're always happy to help
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Not quite what I sined up for
ITs well known within Sine, but we are having trouble manipulating the system for use for our staff and as such we're only using it as a visitor management system.
Avantages
Iphone App
Inconvénients
The fact that people with the same name can't sign in form a phone and out on an ipad and visa versa
Réponse de Honeywell
Great to see the system up and running as a visitor management system, James. We're working on lots of new features and improvements to customise check in flows and make entry processes really fast and easy.
We'll let you know when these are available and this should make your staff check-in processes as great as the visitor management side.
Any questions or feedback, please contact us direct via online chat on our website or [email protected]
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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9 Hunter St
The only issues I have had so far is that I can't specify who can print labels. For example I don't want Security or Cleaning to have labels only contractors. it is wasting time and labels for all to be getting printed.
Réponse de Honeywell
Hi Emma,
Thanks for the review and glad you're finding the system beneficial overall.
Great feedback regarding specifying who should receive a visitor label. The good news this feature is in the product development pipeline and we'll let you know when the feature is available.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Best customer experience setting up the system. Super helpful.
Avantages
The notifications are great. When the receptionist is away I can still know when my visitors arrive.
Inconvénients
Nothing significant that we have found yet. This fit our bill quite nicely right out of the box. We would like to see some more customization in the future.
Réponse de Honeywell
Cheers, Dan. Appreciate the review. What sort of customization are you after? We'd be happy to explore your use case more and see where we can help a little more.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Senior Customer Service
Security is the name of the game and Sine has helped to enhance security and privacy with the combination of electronic check in and processed photo ID's.
Notifications have been essential and time saving.
Avantages
Sine is easy to use and the functionality of notifications upon client check in have been essential.
Our clients are impressed with the technology and enhanced privacy upon check in.
Inconvénients
No complaints with the Sine program!!!!!
- Secteur d'activité : Construction
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Very good and very simple to setup
Avantages
Easy to use and easy to setup.
Inconvénients
Need to be able to configure Font Size for name. Chairman complained the name is too small. Some systems have phone capabilities where you can call the person from the kiosk. That should be an option.
Réponse de Honeywell
Thanks for the review Giri and we're glad to be working with Civmec. Visitors can alert a host of their arrival via email, sms or in-app push; but we'll pass your feedback onto our product team.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Sine Review
Reception has mostly benefited where they need to handle less sign-ins.
Avantages
Ease of use. Relatively easy setup. Does the job simply and efficiently.
Inconvénients
There isn't anything that i didn't like about this software.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Sine Review
so far I used to check onsite employee or contractor before they inducted
Avantages
can upload own picture and update expired date
Inconvénients
the apps is easy to read but sometime the location did not match the actual location
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Woolworths Liquor Sine Pro App feedback
Employee tracking (who is on site and who is off site).
Avantages
Easy to download and use. online inductions are now electronic (paperless) and last 12 months.
Inconvénients
Location services need to be on "at all times"
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Still learning the features
Tracking contractors
Avantages
Still learning the features but good to take down contractors and I like the phone number that's listed in the text message to say they are on site
Inconvénients
Having to set up who they are seeing on site , contractors could just be there is do a job and not to see anyone.
Réponse de Honeywell
Thanks for the review Louisa and great to see you're finding value in the software. Appreciate the feedback and talk soon
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Sinepoint System
System supplied and installed with little or no issues. Following system familiarization all staff and contractors have adapted and embraced the system especially ease of use.
Avantages
Using the dashboard and viewing all site access and contractor visitations and the ability to message contractors.
Inconvénients
The ipad and/or software occasionally freezes requiring a reset or system update.
Réponse de Honeywell
Thank you for the review and positive feedback Scott.
Looks like you, your team and contractors have quickly embraced Sine and it's simplicity; and great to see it's adding immediate value.
We'll turn the CM3 integration on for you ASAP and advise when complete.
Please keep track of any glitches or app freezes, and you can send log reports to [email protected] for us to dissect.
Great to have you and the team on board, and reach out any time via online chat, phone or email support if we can assist.
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Professional and easy to use.
Great software and easy to use. The visitor facing system is professional, intuitive and provides a very easy and seamless visitor log-in experience. The back admin side captures the necessary information without getting bogged down in too much detail. Overall, we are very happy with this software and the customer support provided by Sine.
Réponse de Honeywell
One of the key aims and benefits of Sine is to create a positive and lasting first impression to your visitors. It's great to see you found our software professional in this regard.
We're also making updates and enhancements to our software, particularly the back-end; and our customer success team will keep you updated on any new features that may be of benefit to you and the team.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Sine in Nikola
excellent
Avantages
user friendly, detailed profiles very easy to modify and adjust.
Inconvénients
Lag from users check in and check out doesn't refresh for about 15 minutes. the directory sucks too.
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Sine makes visits easy
The overall experience with Sine is impressive. Clearly a leader in their field.
Avantages
The list of contractors mobile numbers has come in very handy.
Inconvénients
I can't really find a fault with the software.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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SINE PRO - FANTASTIC
I love this system. Easy to use for people of all ages.
Avantages
Sine Pro is great. Easy to use for people of all ages.
Inconvénients
There is nothing about the software that i dislike. I think it is great
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Sine
Avantages
Ease for reception team and notifies the member of staff of their visitors arrival.
Inconvénients
Receiving a large quantity of complaints about the length of time it takes to sign in!
- Secteur d'activité : Machines
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant pendant l'essai gratuit
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Sine Review
Avantages
Very simple design. Easy to use. Great that it lets you know who is on at the time.
Inconvénients
The price is a bit high. Other than that there is really nothing to dislike about it
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Sine Review
Keeping track of movement of contractors and visitors to our establishment
Avantages
User friendly for visitors of all ages to the retirement village
Inconvénients
The signature can be a bit confusing for some.
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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The Sine system is a professional front end for visitors to our office.
Avantages
The Sine software just works and looks great in our reception. The customised look of the interface, enhances the professional loo of the office.
Inconvénients
There is nothing wrong with this software that I can see. The Sine software is slick and professional.
Réponse de Honeywell
Thanks Robert and great to be working with Downer.
Appreciate the review and if you ever do have feedback for us, reach us via [email protected]
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Excellent investment into the day to day running of our business!
SINE is providing a much improved professional visitor management for our tenancy with increased host responsibility and improved timely responses for their guests and visitors. The system is extremely well received by all our visitors and guests and the reporting is a valuable tool for end of month occupancy reporting. The only downside is the recording of company names where if incorrectly entered or abbreviated, remain unedited and this lets the system down.
Réponse de Honeywell
Happy to see your visitors are loving using the system, and that your team are using some core features really well.
Any questions or feedback, please contact our support team any time.
Great to be working with Lendlease and thanks for the review.
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Working
Avantages
Is compact and small enough to put the recep counter.
Inconvénients
When the printer is disconnected with the ipad, it will not prompt us. Only when someone use, then it inform us.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great for notification of visitors
Avantages
Return clients don't have to complete all details again and notifications are sent when they're here
Inconvénients
There should be a barcode scanning function to be able to scan when logging out rather than having to remember what details you entered when you arrived.
Réponse de Honeywell
Thanks for the review and feedback Maria. Always great to know how we can improve customer workflows.
Great to have IPD Group on board
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Nice quick process
It makes my job less stressful and frees up time to answer phones and other front desk duties going on at the same time.
Avantages
It is self-explanatory, user friendly and so quick and easy on the return visit for our clients and visitors.
Réponse de Honeywell
Great review Susan. Thanks so much for letting us know you're happy with everything :)
We know first hand how busy Front Desk Admins are, so we're glad we've made things easier for you at Aires!
- Secteur d'activité : Automobile
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Receptionist
Avantages
Sine Pro helps with safety precautions. Having access to which clients are within the building as well as their contact information easily accessible online, helps in case of emergency.
Clients have also found it useful to sign out with just their bar-codes printed on the sticker.
Inconvénients
Sine Pro doesn't have too many faults so its hard to say there are cons.
- Secteur d'activité : Système judiciaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Sine Pro
We have been able to go paperless since using the Sine Pro software.
Avantages
The Sine Pro software is easy to use and easy to log in.
Inconvénients
The Sine Pro software doesn't have a refresh feature.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great software for visitor sign-in and compliance. Difficult to get label printer working
Avantages
Announcement of visitors to key staff via text or email.
Visibility of site activity by corporate compliance staff
data trail of visitors for ammonia safety and FDA intentional adulteration rule compliance.
Inconvénients
connectivity issues with printer occured during set up. Not sure 100% if due to our infrastructure and network or due to hardware purchased.
- Logiciel utilisé Autre pendant 1 à 5 mois
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Integration are very lacking
Avantages
Easy to setup the screen interface and push to an iPad. Nice Web interface to upload pictures.
Inconvénients
Requires a third party solution (webhook) to make the product work with Aruba Clearpass. Strange that Sine does not provide a webhook a solution.
Additional, any time the app closes, it can take up to 1 minute to refresh. Similar products only refresh once there is a pending change on the web.
Réponse de Honeywell
Thanks for the feedback, Chris. Sine does provide a Webhook solution to enable the Aruba Clearpass integration. The third-party solution you are referring to is part of the Aruba suite. Please contact your Aruba TAC Team member if you require assistance in setting this up.
I know you've spoken with our Product Team who have helped you setup things from our end and point you in the right direction. Reach us anytime via [email protected]
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Sine of the times
Avantages
Much better to use than the Pegasus screen and no drop outs so far.
Inconvénients
Facial recognition is a bit hit or miss, but the Q-Code scans from the sticker provided
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Kane - Sine
The system has been updated and is much easier for clients to use. The only issue we have is that the client information wasn't retained so all clients have to re enter their details.
Réponse de Honeywell
Thanks for the review Bridget and great to see Sine Pro has offered some improvements for you.
Sine Pro is hosted on more reliable and robust servers, and because we've added a lot of new and improved functionality, yes, all visitors/contractors had to sign in as new users. This is done quickly and only once, and it¿ll remember thereafter.
Great to have Kane Constructions on board, and feel free to view our online knowledge base https://help.sine.co/ if you require any assistance, or contact us via online chat.
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Jasmax Sine
Reasonable product, a few small tweaks such as automated photo upload for our staff would be advantageous / a significant improvement. The website works well, and our devices respond immediately to changes.
LDAP integration opposed to exporting and importing CSV files should be a priority.
Avantages
Ease of use, great web portal, easy configuration
Inconvénients
LDAP integration, upload scripts aren't ideal, and the support / engagement offered around scripts is hopelessly low, given the success of the product in our site depends on them.
Réponse de Honeywell
Thank you Paul.
Appreciate you taking the time and providing the feedback.
I've passed on the feedback for our product team to review. We are working on improvements in automating Host uploads, and we'll be in touch when new features and enhancements are available.
Thanks again and reach us any time.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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easy to use. Visitors have often used this or something similar elsewhere, so are used to it.
As stated in my review
Avantages
It has a professional look and feel about it. It also means that I don't always have to be around to greet visitors, as they contact whoever they are meeting directly on SINE.
Inconvénients
No tabs when entering data, but other than that I am very happy with it.
Réponse de Honeywell
Thanks for the review. Sounds like you're making the most of some great features of our software. Can you let us know what you mean by 'No tabs when entering data'? It may be something we can already help you with.
- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great and user friendly app.
Avantages
This is a very User Friendly App.
You can set up the site very quickly.
The interface looks great
Inconvénients
It would be great to have the SMS messaging by default
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Sine Feedback
Avantages
Great for webinar and they have a 24/7 live support
Inconvénients
Sometimes it gets slow randomly, particularly when logging in
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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BANB7
Avantages
Digital record of all persons entering school
Inconvénients
First time length of time to register
Angle of photo 😂
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Compared with "envoy", "Team go" etc.. Sine suits us the best. and price is also very...
Avantages
All these apps have similar functions, however, Sine really has polished details to make it work smoothly.
Inconvénients
Can have a bit more features. and it would be great if the badge format can be more customizable, or more pre-defined layout.
Réponse de Honeywell
Thanks for a great review, Luke. Glad we ticked all the boxes to offer the best solution for your business. Reach us anytime with any feedback.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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It's very convenience and easy to use.
Avantages
There are multiple methods to check in. The dashboard is easy to manage for front desk receptionist.
Inconvénients
The badge is not able to be customized. It would be great if we can modify the badge to meet our needs.
Réponse de Honeywell
Cheers for the feedback, Emma and we hear you regarding the customised badges. It's something we're considering and we'll let you know of any future enhancements regarding this.
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Martin Place
Excellent. I know the time signed in/out will be known
Avantages
Easy to operate and simple. Required details are program.
Inconvénients
With photo ID only that person to sign in/out.
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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good software
Avantages
easy to sign into, the software allows the tracking of attendance
Inconvénients
sometimes it won't let you sign in, which attendance is hard to keep a track of
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Signing in at schools
The ease of relief staff signing in conveniently without entering the office when it can become very busy in the mornings.
Avantages
The ease and convenience of being able to sign in securely after arriving on the school grounds and without the need of going into the office to manually sign in, especially when on a morning duty and if the office was busy.
Inconvénients
Sometimes it would not work properly when signing out. I also clicked on the wrong person once when signing in and there appears to be no option to change or amend this.
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Sine Review
Very good
Avantages
i like the ease of use and the at a glance nature of the setup
Inconvénients
I am still trying to learn the system to allow a direct search of users
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Self Check In
Very easy product to use, quick and efficient
Avantages
Easy to use for staff and visitors - quick
Inconvénients
nothing - its all really good. Has no negetive features so far
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Provenance de l'avis
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Sine has replaced our complicated welcome/check in system with forward-thinking technology.
With a growing membership base and multiple visitors to our studio each day, Sine has brought simplicity and ease to our business.
As a non-tech savvy community manager I felt apprehensive in the early stages of implementing the Sine program to our business but I have been impressed with the excellence the customer service team have shown from installation through to day to day running.
The technology is ahead of the game and reflects positively on my business, yet incredibly affordable. We couldn't be more satisfied.
Réponse de Honeywell
We're happy the check-in system at That Space has been simplified with Sine, Sonja; at a cost effective price! :) Glad to be part of the team at That Space.