webCRM

Avantages

- Amazing customer service. They're always happy to help
- The ability to bespoke the platform to our business
Ease of use
- The seamless transfer between Activities (Lead Generation Team) and Opportunities (Sales)
- Email marketing capabilities
- Excellent reporting facilities
- Easy for managers to see workload of employees

Inconvénients

- None! It's totally changed the way we work. We have transformed from a sub company to a projected organisation this year while using WebCRM. It is perfect for our business.

Avantages

No matter where I am in the world, as long as I have internet connectivity I am able to work.
Working from home is easy with this product.

Inconvénients

Only that the amount of users are limited depending on which package you buy. It is a pity that not more users are able to make use of this great software at our company. To add video calls would be a great option!

Avantages

Funktions for teamwork with several tasks at administrative customer invoice process are helpfull.

Inconvénients

Reports are better showing up since some month. But complicated to use.

Avantages

Not just have we discovered the best item to satisfy our requirements however Support had actually made the shift pain-free and simple - they're constantly readily available and most importantly they do exactly what they state they will.

After weeks of having a hard time to discover a CRM system that was both easy to utilize and which had the performance we required, I was so grateful to be described webCRM.

Inconvénients

Some of the integrations could be made better, not to say that support is not always available and repsonding to our needs

Avantages

I'm very happy to have worked with webCRM and I'm sure I'll be back for a second time, I'm really happy and satisfied with the results obtained by one of the best companies that can be found in the area of customer relationship management .

Inconvénients

I really do not have any complaints to give, on the contrary, I only have good comments, I recommend them highly, very good service.

Avantages

This software is easy to use, easy to set up and has excellent editable reporting facilities. I have used several CRM systems but this is by far the easiest to use. I started using WebCRM with little or no knowledge of how to adapt the system but with the help of a trainer, I was able to adapt the sytem to my requirements, where necessary ultimately creating a system that was personalised to our needs.

Inconvénients

It doesn't make the tea! Nothing apart from that.

Avantages

It has a free version to publicize the software for 14 days. That is very advantageous.
It also has a demo of the application. It has enough documentation and publicity.

Inconvénients

The test of the application seems to me that it should be at least 30 days so that the
behavior of customers and sales can be appreciated at the end of a month.

Avantages

Excellent service, it's the 2nd time I work with this company and it continues to surprise me. webCRM demonstrated to have a great quality in its work and an excellent service, one of the best in the management of relations with the clients.

Inconvénients

I really do not have any complaints about this company, I love working with them and I will definitely keep coming back, Highly recommended

Avantages

This product has allowed us to easily centralize our workflows, clients, projects, and other items which saves us countless hours and keeping us headache free. The program is very good at allowing our team to keep track of different tasks no matter when or where they are which is vital when you have people in different times zones or across the world.

Inconvénients

The program can be a little tough to get the hang of and the user interface seems a touch out of date compared to some of the other CRMs we use but it't not horrible. Like any product, there is a breaking in period that it takes in order to get used to the program and how to use it effectively. Once you get over that hump you will be happy with this program.

Avantages

A great System - the team ensured it easily taylored to fit our business, importantly the ongoing support has been second to none,

As our business is quiet dynamic (no doubt as per most) an off the shelf CRM< just didint cut it, webCRM has saved numerous man hours, and the reports are great for us to monitor easily,

Inconvénients

hmmm - nothing it couldnt do !

Drag and drop for documents - which i was told will be avilable later this year,

Avantages

Great software, great work and great service, is the best way to describe webCRM. As a client I am very satisfied and anxious to continue working with them, I have no doubt that they are one of the best companies in terms of customer relationship management.

Inconvénients

I really do not have any complaints about this company, on the contrary, I have plenty of good reviews and good comments. Excellent work friends.

Avantages

It has extensive functionality and capability, and can be heavily customised. I like the ability to use landing pages in order for contacts to update their preferences.

Inconvénients

It takes a bit of getting used to and requires training rather then being able to jump straight in. I don't like that it doesn't have intelligent search, when searching for records you have to be exact, which can be difficult when you're not sure how to spell a person's name, for example.

Avantages

Really easy for use, definitely there is no special knowledge required
Reliable and fast, which is definitely a huge advantage for a CRM solution
Lower cost - this CRM solution comes for really low price and don't requires any implementation expens

Inconvénients

Kind of limited feature set - compared to the other CRM systems on the market, webCRM do not have a lot more to offer. Still I think the feature set will be expanded in the future.

Avantages

Really easy for use
No system requirements since it is web-based
Do not requires any special knowledge for use
It can easily be implemented on my website, which is important since I am running an online store.
Great when used for marketing and lead generation
Reporting made easier
Excellent customer support

Inconvénients

Like any new system, there are some bugs, but they are working on fixing them.
Some features are missing compared to competitor solutions

Avantages

Easy to use and whats most important it is a very clear and simplified interface. Once you start using it, you start questioning yourself how did you manage to work so far without it.

Avantages

In my opinion, webCRM is one of the best things that happened to my company. It changed the way I handle customers completely and my customer support quality is now significantly higher.

Inconvénients

Although implementation is not very easy to do, you don't have to be a genius to figure it out. Also using the product might be a little bit difficult at the beginning until you get used to it.

Avantages

The management information that is available is amongst the best I have seen available.

It is cost efficeint

Customer support is first class.

Inconvénients

Like any new system, it can take some considerable time to get used to.

Avantages

Great ease of entering data, as well as exporting and importing them. Very easy account creation and follow-up of new registrations.

Inconvénients

Very friendly and understandable services, great benefits at an affordable price. Although the price could be even better.