Facilio

Avantages

You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Inconvénients

So far we haven't had any issues with their tech stack.

Avantages

All features and easy to use and amazed by the product

Inconvénients

Design of the software which can be improved in a presentation way

Avantages

User friendly interface, graphical display of process and can be customized by the user very easily.

Inconvénients

Appointment scheduling feature is not available

Avantages

The Ease of Use and Dashboards + it covers all the our functionalities and requests for FM Services

Inconvénients

Sometimes the App doesn't open, it gets crashed

Avantages

User Friendly and easy to use, management supportive and responsive to DWTC remarks

Inconvénients

Multiple breakdown and loss of data due to IT

Avantages

Great experience with the UI and UX. Easy to use and setup

Inconvénients

So far I have not found any cons for facilio

Avantages

Dashboard that can centrally present the live data of the building systems. It's been a game changer to have all disparate systems in one place. Historical data is stored and easily accessible on the platform. Once the user knows the terminology it's relatively easy to filter the information needed. The ability to segment the data and build widgets for different user groups. Optimisation of certain systems have been great to see, although yet to be rolled out as we keen having issues. Open platform that connects easily to other open API systems.

Inconvénients

There is no sandbox feature to allow for the build and testing to be separate to the live platform. This has caused many issues and an untidy platform for end users. It also means that it is more difficult to launch features in phases as any changes could affect the live platform.Better reporting feature outside of the widgets and dashboards is lacking. The BMS functionality of the platform is more rebust than other. The set up and language of the platform is more geared towards FM/TSMs rather than other disciplines of management. Fault reporting feature it set up with the use of the in-built CAFM system in mind, as we don't currently utilise this feature the reporting is not as robust. Security of the set up could be more robust both in terms of user log in to how it connects to backend networks etc.

Avantages

The overall customisability was the main feature of the product. It has the power to provide strong analytics and we need to capitalise on these.

Inconvénients

The time that it took to implement. We were in a position where we significantly underestimated the required time. This is my only reservation when I recommend the platform.

Avantages

I noticed it's dashboard while opening my account. We can get a general all information from the dasboard.

Inconvénients

The application must be user friendly. It's very difficult and very long-time process to create and closeout work orders.

Avantages

easy of usage, understanding, Options are specific, easy to attached files. reports are customized,

Inconvénients

PPM we cannot schedule in our priority, Reports generating option not good, Search and filter option need improvements, Monthly work order reports very difficult generate, unique task ID for each task and ppm not displayed in work order as well as report. scroll option very difficult for usage.

Avantages

User Friendly, Easy to use, flexibility and easy access to data

Inconvénients

Mobile app, not stable in all platforms

Avantages

1) Flexibility to quickly adapt to the existing operational methods without any hassle
2) Amazing support since implementation (apparently, they take customer service very very seriously!)
3) Will not drill a hole in your pocket - even in comparison with other established platforms that has got relatively lesser features and functionalities.
4) Already future-proof and consistently putting fruitful efforts to maintain that edge

Inconvénients

1) Could be a bit more refined (partially because of the unlimited customization options offered I presume)

Avantages

All available features are good but need more advanced.

Inconvénients

PPM features are required more improve. Integration with facilio is recently started

Avantages

It is flexible and completely customisable meaning you can tailor it to your requirements.

Inconvénients

UX/UI is functional but isn't best in class. Need more in-built asset relationships too.

Avantages

It is covering all the area and giving the approximate data.

Inconvénients

Most of the time facilio mobile application is not working with my android phone.

Avantages

Clean look, fast and user-friendly. Provides an efficient means to display the real-time data that is important to the situation. Ability for all users to contribute and collaborate easily, really sets this apart.

Inconvénients

Looking forward to seeing this product grow in features to include enhanced capital planning capabilities.

Avantages

What did you like most about this software?

Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.

Inconvénients

Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.

Avantages

Full of features and functionality. An advanced product.

Inconvénients

As it is so flexible, implementation is long and hard. it requires an experienced system admin to use it. It is less intuitive than expected. As a result of this, there are a little too many bugs that detract from its usability, especially for facility managers who are no used to a system like this.

Avantages

The possibility to use the platform as a central point of information for end users and also form services providers.
As we are working on it, the possibility to integrate iot information and utilities and facilities metrics should provide to our customer important operational savings
The support team from Facilio makes the difference too.

Inconvénients

The maintenance management area.
We are stil facing some problems to introduce the data into the system.
We also face some problems to work with the iot sensor information

Avantages

Yes. This software is easy to use. the interface is simple and easy to use.

Inconvénients

This software does not have a default function, We require to have lots of discussion to customized features for FM

Avantages

Ease of use. And it’s aesthetically pleasing.

Inconvénients

It was a difficult process to implement

Avantages

Facilio have a great graphics and easy to apply

Inconvénients

Alarms and Energy fields not ready to aplly

Avantages

CMP is the existing facility of Facilio and we are enhancing with some extra features such as integration with LTS, FA, BMS, BIM, Security, ECODOMUS, FSI etc. and also there are some use cases which is on under progress.

Inconvénients

Centralised Management Platform (CMP) will be single point of source for property operation in our project with all the available features addressed.

Avantages

User friendly..more accessible..like android

Inconvénients

Graphics and background
No more cons on the platform.