Your.Rentals

Avantages

que des inconvénients et des interlocuteurs étranger ( vietnam ) avec un francais peu compréhensible

Inconvénients

que des inconvénients et peu de respect des client

Avantages

Logiciel facile à utiliser. [CONTENU SENSIBLE] notre account manager est présent du lundi au vendredi pour nous assister sur tous points. Et il parle français donc génial !

Inconvénients

La fonctionnalité du paiement, il est écrit le lendemain de l'arrivée mais il faut compter entre 3 et 5 jours, ce délai est un peu long.

Alternatives envisagées 

Pourquoi choisir Your.Rentals 

Logiciel antérieur 

Pourquoi passer à Your.Rentals

Avantages

Aucun. Pas de synchronisation des prix ni du calendrier après réservation.

Inconvénients

Très cher (25% de commission), pas de synchronisation du caendrier des disponibniités

Avantages

La facilité d'utilisation, le coût , le nombre de site partenaires

Inconvénients

La longueur de la transmission des messages des locataires , pas de siège en France , les extra sont compliqués à rajouter car on a pas beaucoup de possibilité de tarification

Avantages

I love the vast sources to get bookings and the gentle fee for service.

Inconvénients

I wish there was better forms of guest communication within the software.

Avantages

Easy to use and understand, complete for the management of a tourist services activity

Inconvénients

When a customer's reservation arrives, I can't trace the guest's data so I can contact him later for check-in.

Avantages

able see available space rent in the area you are looking for.

Inconvénients

If there are more cheaper options that will be great

Avantages

When they want you to log in and register they keep in touch with you and they are there for you once you do the mistake to sign up and list your properties they disappear

Inconvénients

They are asking for ID's and sensitive documents through email and they do not tell you the purpose.
Due to GDPR all these kind of documents must be sent through softwares like docsvault.com and not through email this is not a professional handling.
They work in turtle speed movement. Their support emails , chat is non-existent they reply after 2-3 days. Their platform does not work it shows that your listings are sent to channels and this is not true if you manually search for them in the platform you will see that there are not anywhere. Their direct bookings also do not work they say its a problem that they are looking at and nothing happens. They have connectivity issues with channels like Booking.com that I have never managed to link with your rentals, again they told you that they are looking at the issue and it takes soo many days and nothing happens.

Avantages

One listing that went to every channel nice and easy

Didn’t even have an account which was what I wanted something that can connect me to everything with out the need of me doing all the work

Inconvénients

At first I was scared that was not going to work because I was new to the site so I thought I was wasting my time

BUT THE CUSTOMER SERVICE DIDNT GIVE UP ON ME UNTIL I MADE IT

Avantages

lot of channels available easy to input all information

Inconvénients

lot of bugs
poor customer service
you will have to wait over 48 hours to get a reply specially there is no CS at weekend

Avantages

The software is simple and easy to use. The interface looks nice.
Everything is easily accessible.
Received only one booking though, in 2 years.

Inconvénients

Would be better if guests communicate directly with the host, not via YourRentals agent.
Property page score is too thorough, it's complicated and asks too much to achieve a high score.

Avantages

Simplicity, so much functions and easy to use

Inconvénients

Some previews channels are not available

Avantages

very professional, very easy. You do not need to spend much time

Avantages

Help and kindness of staff and easy procedure for add the listings

Inconvénients

It's asking too often to update the calendar

Avantages

I was first attracted by the claim that I only needed to set up one listing and that would be broadcast to most of the popular listing sites around the globe. It saves a lot of time as now I do not have to setup and update of individual sites - I previously had seperate listings on HomeAway, TripAdvisor, AirBnB, OwnersDirect, etc. which took a lot of work and co-ordination.
And best of all, there is only one calendar to keep updated! Even If do I forget, a helpful email jogs my memory every couple of weeks.

Inconvénients

When first using the website I found that it did no seem to allow much flexibility to have different rates and charges however the site has developed over time and it is now easier to customise the pricing to suit your preference. The consequence is that it means you have to be very careful to read every bit of information before putting your listing online, otherwise you can get unpleasant surprises! Thankfully you can test the listing yourself and double check that it produces the results you expect.

Avantages

Quick response, highly satisfied, worth to do business with you

Inconvénients

I couldn't upload photos easily and fast

Avantages

The ease to expose the apartment to international online sales channels. Furthermore, also payments are not left out, which is what at the end counts. Great!
A great add on is the synchronization to the ical calendar. Your.rentals also helps in making your apartment more visible, giving you hints and tricks how better to sell it.

Inconvénients

Unfortunately there is no hold to influence presentations on the channels offered, as sometimes information is missfigured, even though Your.rentals got the correct information. Unfortunately the help desk was unable to solve that.
It may be cumbersome in maintaining rates and seasonal offerings for more than one apartment.

Avantages

It is very easy to use, efficient and a good tool to manage our listings.Also, the service and the support team is excellent, very helpful and professional.

Inconvénients

As far the bookings, there are many fees (service and channel fees) for property managers.It would be nice to reduce these charges a bit.

Avantages

The support team is amazing. They dont let you panic. They solve the problem immediately. So you feel you are in secure hands

Inconvénients

None at all. Very easy to use. Even if you experience a problem, the support team is always there for you.

Avantages

It is a valid solution for renting through many channels. And the direct reservations are a good way to avoid intermediates when you have a business partner you want to host directly.

Inconvénients

It's quite complicated to have a good ranking, and therefore good visibility of your advertisement. In my case, for example, although I wrote all necessary information about the room and the services that are provided, in many languages furthermore, and I applied discounts and promotions as requested, my advertisement is qualified as "average" and it has low ranking and low visibility. As I explained, many beautiful photos and a lot of services provided are not a guarantee of quality of the accomodation. Many renters are offering simple and essential accomodations but they are clean, kind and efficient.
In my opinion, FEEDBACKS FROM GUESTS SHOULD BE CRUCIAL IN RANKING AND VISIBILITY OF THE ACCOMODATION ONLINE.

Avantages

Nothing.
Neither my guests nor I will be using this website.

Inconvénients

Difficult to find help.
Three days for an answer
Nobody is on the "chat " send many chats and that is no chat because there is no one there to answer even though it was urgent.
My guest spent 1.5 hours on the phone with 4 of your representatives and no one fixed our problem.

Avantages

It's easy to use and understand. I can advertise on multiple booking channels and be confident that if I receive a booking all calendars will be updated to avoid embarrassing double bookings.

Inconvénients

The fact that I can't use an Australian bank account to deposit rents into.

Avantages

I don't have something special I lie it all.

Inconvénients

I like it all I don't have something special.

Avantages

I can follow my rentals easily, at first when I started it was easy to connect but I am not sure that I am up to date on some platforms like tripadvisor

Inconvénients

Synchronisation with Airbnb does not work and I have problem with sync of prices

Avantages

this is my first time to joint and it so simple to work i wii reccomment to all my friend i know

Inconvénients

like i sayed it wonderful so simple to use