Tous les avis sur bsport Appliquer les filtres
Parcourir les avis sur bsport
Tous les avis sur bsport Appliquer les filtres
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Super klantenservice en fijne mogelijkheden voor klanten.
Super uitgebreid pakket met vriendelijke klantenservice.
Avantages
Systeem werkt makkelijk voor klanten en voor ons als beheerder. Je kunt makkelijk aanpassingen maken en financiële zaken regelen.
Inconvénients
Ik vind het maken van rapporten soms wat moeilijk. De instellingen om specifieke klanten aan te spreken vind ik lastig.
Réponse de bsport
Hallo
Ontzettend veel dank voor de lieve woorden, dit wordt ontzettend erg gewaardeerd. Fantastisch om te horen dat de functionaliteit makkelijk te beheersen is en dat veranderingen doorvoeren ook makkelijk gaat.
Over de rapportages kunt u altijd terecht bij ons, en kunnen wij helpen dit klaar te zetten op het account. Voor alle marketing functies kunnen wij altijd nog extra uitleg geven en hulp daarbij bieden! Er zijn namelijk zoveel mogelijkheden.
Wij hopen dat wij nog lang onze samenwerking kunnen voortzetten en samen kunnen verder groeien!
Groetjes
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Great help to get started !
Still new with it, but I am already seeing how it will make my life easier, especially for communication with my folks.
Avantages
We are very well supported as we start using bsport. Generosity, smiles, disponibility, it's great.
Inconvénients
I started using it as I was on break which is awesome to learn yet, I have yet to use it on the daily to really be spontaneous with it. I'm not worried though, they are an email away if we need help.
Réponse de bsport
Thank you for your kind words. We hope we have met your expectations and will continue to do so.
Kind regards,
bsport team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Excellent service
Very positive, I highly recommend.
Avantages
Smooth transition over from MBO
Great customer experience and support for our business
Great user experience for our clients
Considerably more cost effective
Integration with zoom for livestream classes
Inconvénients
So far everything has been great, and any questions or concerns answered swiftly and personably.
Réponse de bsport
Thank you for your great review! We are really glad that you're enjoying the system and that you've taken the time to explore all the different features and functionalities.
Regarding the options to customize the widgets, we are looking to develop more personalization and design freedom for our clients. Your feedback is what makes us get better every day, we move forward expecting to keep to amaze you every step of your journey with us!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
The best choice I have made for my company over the last years
[SENSITIVE CONTENT HIDDEN] and his team have understood everything concerning customer service. They are available whenever you need them, always nice and friendly. [SENSITIVE CONTENT HIDDEN] also has an acute business vision and gives excellent advice regarding business development, which is very very helpful for small businesses like ours.
Avantages
It is very easy to manage and understand for administrators and students. So much easier than Mindbodyonline. And so much cheaper.
Inconvénients
No mobile application device for studio owners.
Alternatives envisagées
Eversports ManagerPourquoi choisir bsport
Mindbody was awfully expensive and not customer friendly. Very heavy to manage.Logiciel antérieur
MindbodyPourquoi passer à bsport
[SENSITIVE CONTENT HIDDEN] is very convincing! And has a very reassuring approach. The transfer was so easy to do !Réponse de bsport
Hi Alain,
Thank you for your feedback.
We are continually developing our solution for you to expand your activity and the value per customers.
You can use our responsive platform on your mobile. An app dedicated to manager will be soon released :).
Regards.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Glad to have it - looking forward to more updates
Smooth payment and billing processes for European users. Great client accounts in the system that make keeping track of billing easy. I was able to cut my monthly workload down by at least 5 hours.
Avantages
I love that I can process a SEPA directly from my clients account and get payment confirmation through the system automatically. This saves a lot of time!
Customer service is amazing!
Inconvénients
Some features I had gotten used to in my old system are not available.
Réponse de bsport
We are happy to know that our software enables to you to save hours of work every week.
We are trying to improve our solution by constantly adding new features according to our customers' feedback.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Good new app that needs work to deliver on its promise. Great team.
Looking forward to the next month, to see the devs' capacity to answer our challenges!
Avantages
The team, from sales to onboarding to CS. ALWAYS responsive and patient.
The capacity to manage fully automated the studio, despise intricate restrictions in size, attendance, teachers etc..
Inconvénients
The UX on customer side is REALLY clunky. Basic failures in UX (size of CTAs, payment process) makes it a bit of a flop compared to the incredible promise its engine holds.
Réponse de bsport
Thank you for the feedback! We trust that by now, the recent advancements have provided solutions to your problems. We value your complimentary remarks regarding our teams! We take all of your feedback into account as we continue to build the platform.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Great System
Very positive, the team respond well to all queries and the software continues to develop.
Avantages
Ease of use and the marketing functions have been a game changer for our revenue.
Inconvénients
Some small bugs, and sometimes some lanuage issues from French to English - however these often get resovled.
Réponse de bsport
Thank you so much for your feedback Moe. Your kind words truly help Bsport advance in their journey of making yours better! Hopefully one day I will visit you for a nice session. Take care!
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
exceptional customer service
Avantages
A young business with a massive potential. The team are exceptional and what they lack in any area, they more than make up for in customer service.
Inconvénients
i don't find it very intuitive often. i wish the reporting was better
Réponse de bsport
Hi Hannah,
Thanks for your feedback and for taking the time to let us know where are we performing well and where we can improve.
I remember when we had our first call and you told me you were desperate to end things with your previous provider, it seems ages ago but I'm really glad you're satisfied overall with the platform.
About the things that we can improve, we will work on this to make things better and make our clients happy on a daily basis!
Kind regards,
bsport team
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
6 meses en bsport
Estoy muy satisfecha, sobre todo por la experiencia de mis clientes comparada con el sistema anterior.
Avantages
Cambiamos a Bsport luego de tener muchos problemas con Mindbody y nos encanta la atención del soporte, estan disponibles siempre. Además, es muy sencilla de usar tanto para nosotros como para nuestros clientes. Fue un cambio positivo.
Lo que más nos gusta es la interfase del cliente, que se adapta a su idioma y es muy sencilla de utilizar.
Inconvénients
Me gustaría que los Reportes estuvieran más desarrollados.
Réponse de bsport
Hola, muchas gracias por tu comentario! Estamos muy contentos de poder asistirte cuando lo necesites, nuestros clientes son el motivo de nuestro éxito. De igual forma, entendemos que manejar la plataforma puede tomar tiempo, no olvides que el equipo de soporte está encantado de ayudarte. Un abrazo y gran saludo- bsport Team
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
The best booking software on the market
Userfreindly, fast and efficient
Avantages
Fast and easy to use.
Team is very reactive and innovate a lot
Answers our primary needs
Inconvénients
Accounting features lack userfreindlyness. Need to master excel to handle large data.
Réponse de bsport
Hi Xavier,
Thank you for taking the time to leave us your review and also for your kind words ! Your feedback helps us do better.
If you encounter any situation, feel free to get in touch, we will look into the issue and hope to resolve it promptly and accurately.
Again thank you for the bsport team.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Click & Go booking platform
The quick personal service from BSport made me feel as a newbe that everything went smoothly. All the further options they offer inspired me and motivates expansion.
Avantages
The Google feel template that makes it enjoyable to use. It's instantly recognisable. It's also build for future growth with more functions and helpful tools.
Inconvénients
For small businesses it's pricey - perhaps a package deal for this group could be added.
Réponse de bsport
Hi Shirley,
Thank you! Your kind words truly help bsport advance in their journey of making yours better! bsport has lots of advantages when it comes to marketing options, we are glad you feel the same way about this
Thank you for the feedback, we will take this into account !
Kind regards,
bsport Team
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Idōstudio Pilates review
Avantages
Their customer support team is just the best! They provide you with all the steps so I could start with the set-up. After that a call is organized where they guide you through all the details and fully support any transition.
The calendar view for the clients is also easy to use and looks cool! I really like the smart-list and e-mailing options!
Inconvénients
It is not always very easy to find answers to specific details via the FAQs. Yet so far all my questions are answered very fast when contacting the helpdesk via chat function.
Réponse de bsport
Thank you very much for your kind words! We are always happy to help you and assist if needed.
Thanks also for the nice comments about our calendar, it has been improved in the meantime to make it even more user-friendly.
Don't hesitate to contact us if you don't find answers to your questions! We will continue to respond to them as quickly and effectively as possible.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
top systeem voor een cryo center!
Life changer for our company!
Avantages
easy in use, and great service! always quick and helpfull responses.
Inconvénients
sometimes I bump into things but they work on those problems if asked.
Alternatives envisagées
VirtuagymPourquoi choisir bsport
because they have expierence?Pourquoi passer à bsport
more expensive, bad communicationRéponse de bsport
Thank you for your kind words. We hope we have met your expectations and will continue to do so. Amazing to hear that it was a life changer for you, the customer support team is always there to assist you if needed!
Kind regards
bsport team
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Bsport
Great product and great team so far
Avantages
It’s so easy to use for both the business owner and his clients
Inconvénients
Can’t tell yet since I don’t have enough experience with it
Réponse de bsport
Thank you for your kind words. We hope we have met your expectations and will continue to do so.
Kind regards,
bsport team
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Excellent Booking and Scheduling Platform
The team have been been very helpful in throughout the process of reviewing the platform, the migration over from the old platform and through the on going initial teething problems.
Avantages
It is a very intuitive system to use and has simplified the set up of classes, passes, memberships and the general settings for our organisation.
Inconvénients
Still in the early days but some flexibility on the location details for when holding online classes would be welcome.
Réponse de bsport
Thank you for your valuable feedback on the intuitiveness of our platform and for sharing your experience on the migration of your datas from your previous provider that went smoothly.
We will take into account your comment for our future improvement.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
After join in no service for us anymore
When they sale us to change booking system, anythings say yes, we can do, yes we can help. after we use less 1month, many many things not available to do, not available to help!!!!!!
Avantages
We like the app & service at the beginning! after we start use 2weeks, many happen come up!
when we have problems, we want to ask from zoom online, they suddenly not allow anymore, we must via email. so unreasonable!
Inconvénients
The app can’t use for 2days already, many students complain! even Management app also cant use too.
Réponse de bsport
Hi Eunice,
We truly apologize for the bumpy start and we are glad that you decided to trust us and now are closing in on your first year anniversary with us :-)
We will always be available for you so please don't hesitate to reach out.
Have an amazing day
bsport team
- Secteur d'activité : Articles de sport
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Excellent customer Suppoirt
Avantages
Easy deployment system and setup, the customer service and assistance made the launching quite easy.
Inconvénients
The stock management and product-categories management can be improved.
Réponse de bsport
Thank you for your relevant feedback on our product !
It has been a pleasure to help you launch your activity with bsport throughout the onboarding process.
Your improvement proposal on stock management has been really helpful and we will take it into account in order to keep enhancing our platform.
bsport team
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Good experience
Good service, answering questions and helping us when we need
Avantages
easy to use, many possibilities to create what we want and need
Inconvénients
people have sometimes difficulties in understanding how to use it / reserve
email sending problems
Réponse de bsport
Thank you for your feedback. We are happy to know that are satisfied with the arrow of possibilities we are offering you to manage your products/sessions/accountability/marketing...
We are trying to regularly improve our platform for the studios that are using it but also to make it more intuitive for the end users.
Thank you !
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
hi
Avantages
ik heb heel fijn contact gehad met [GEVOELIGE INHOUD], zei heeft me echt enorm goed geholpen.
Inconvénients
geen app voor de beheerder.geen duidelijke omzet uitdraai.
Réponse de bsport
Thank you for taking the time to leave us a review! We really appreciate it and are delighted to read that the contact with our customer service was well experienced by you. Improvement requests have already been made for your suggestions, and we aim to please you with these in the future.
Don't hesitate to let us know anytime if you are dissatisfied, or would like to see improvements in anything! Your suggestions are highly valued by us. After we got in touch, we understood that you could not give more stars for now because you are only just using the platform, and there is still a lot to discover and experience. We are relieved to hear that this is not because you have had a negative experience.
bsport team
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
I'm a fan ! I threw Mind Body out of the window ;)
The system works very intuitive & easy to use.
[SENSITIVE CONTENT HIDDEN], who is the account manager for Holland & Belgium is a very nice person.
He really takes the time, to listen and hear your thoughts. The are not pushing at all.
After buying the system, they have great costumer & technical service.
Made this decision during lockdown, best choice ever.
Avantages
The system works very intuitive & easy to use.
Migration from MB to Bsport worked out really well.
Inconvénients
No cons yet. They do problem solving very quickly.
The have a very good costumer service.
Réponse de bsport
Your kind words brought a smile to our faces! We are glad to hear you don't have any drawbacks to mention; if you do in the future, please don't hesitate to contact us. Our customer service team is always pleased to help!
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Review from The Yoga Project
Avantages
I love the ease of use for my yoga studio customers. It's also a very powerful management tool with useful and easy to use management features such as Pay management.
Inconvénients
The reports aren't too intuitive to set up.
Réponse de bsport
Bonjour Eric,
Merci pour ce retour très positif sur bsport, j'ai adoré t'accompagner pour ton lancement sur notre plateforme !
bsport team
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Great Software
Avantages
Ergonomy is easy to use as for customers than for managers
Inconvénients
Some features on mailing but the actual use is already cool
Réponse de bsport
Really great to hear that you enjoy the platform! It has been a true pleasure to learn more about your activity during our different onboarding sessions. Hope to hear from you soon Maxime! Take care
bsport team
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
It helps us to be a better studio
Great!
Avantages
It's easy, great help/service desk and it makes our live easyer
Inconvénients
maybe that you have to buy a vieuw extra options to have it all
Réponse de bsport
Thank you for your kind words, you as a customer really help us become a better platform too! We will use your feedback to develop the platform and our features further.
bsport team
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Great service and costume service !
Amazing experience ! I 'm deeply grateful and I'm very happy to have chosen them !
Avantages
I love how [SENSITIVE CONTENT HIDDEN] team are able to communicate so easily on a weekly basis.
They are so helpful and generous ! I highly recommend their services.
Inconvénients
The application. I think it is still a work in progress which is totally fine.
Réponse de bsport
Thank you for your kind words. We hope we have met your expectations and will continue to do so. We hope the application is to your liking so far!
Kind regards,
bsport team
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Very good
Avantages
ergonomy is very good, so as the support team
Inconvénients
some small details, widjet for ateliers, no telephon number to call
Réponse de bsport
Bonjour Eric, Merci pour ce retour très positif sur Bsport, j'ai adoré t'accompagner pour ton lancement sur notre plateforme !
- Secteur d'activité : Articles de sport
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Great Platform
Still a new user, but so far, it's awesome. So much to learn and master, and I enjoy exploring and navigating the system.
Avantages
It is comprehensive and a one-stop shop. It includes everything.
Inconvénients
The invoicing part can be a bit tricky, but after the learning curve, it's fine.
Réponse de bsport
Hi Linaya,
Thank you for your feedback. It is really appreciated and will help us improve your experience with the platform.
bsport Team
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Experience of a novice user
Avantages
I like it that you learn to use it yourself directly, with help from your account manager. For me, that was verry helpful.
Inconvénients
I am just starting. Manny things i still have to learn
Réponse de bsport
Hi,
Thank you very much for your feedback.
We wish you an amazing journey with us :-)
bsport team
