ActionRev

Avantages

My favorite feature that I love is the core tracking ability and the creation of credit memos for core returns.

I am able to send out outstanding core reports to each of our customers each month.

I loved that Action Rev worked with me every step of the way to create this solution and took us from a paper based system of tracking cores to an automated one.

Inconvénients

Something that is still on my wish list is to have the ability to email invoices, estimates and core reports directly from the Action Rev software itself. Currently we can still create PDF files to email to our customers, it would be nice to email multiple items in one email.

Avantages

The software is easy to learn and implement. Keeps all customer transactions within the click of a button! Easily exports completed invoices to Quick Books!

Inconvénients

sometimes glitchy when trying to void a work order or invoice. When the system goes down there is sometimes a lag in the problem being resolved to get the system back up and running.

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Avantages

Data information is easy to put in ... problem is I THINK i know what our problems could be linked to but just can explain it without showing someone I'm not a software or computer IT guy

Inconvénients

if you read below and also some of my other comments you will know ...
I THINK that part of the problem is our issue but I don't think Action Rev took the time to review what data and how we were putting it in...

Avantages

This system is simple, efficient , cost effective, and powerful. It integrates with Quickbooks for everything you need to manage a small to medium size business. You can run a business from your phone anywhere in the world.

Inconvénients

Core tracking can be time consuming but it works.

Avantages

I appreciate the accurate daily upload to QuickBooks, in addition to the ability to track customer cores in the system. We have asked a lot of ActionRev and they continue to improve on what they are capable of handling.

Inconvénients

There are a few reports that seem to lack finish, but we hope to see them getting them done in the near future.

Avantages

The program is easy to use and it is very reliable

Inconvénients

We have no complaints at all about this software.