Humanity

Scheduling Software

Community Pool - perfect for lifeguard and snack bar staff scheduling!

We started using ShiftPlanning in 2014 and love it. As a community pool, we have limited funds, so we had been managing schedules with pen and paper. Until now. One of the board members found ShiftPlanning and it has exceeded our expectation on many levels. ShiftPlanning not only manages the daily lifeguard, snack bar and front desk schedules, it also allows staff members to trade shifts; to "give up" and "grab" shifts that come available; tracks vacations; allows us to require staff to sign-in at the pool which serves as a time stamp for clocking-in/-out of a shift; downloads hours to Quicken (and other financial reporting apps) for payroll; allow us to send e-mails to specific types of workers. Additionally, the customer service at ShiftPlanning is very supportive, responsive and professional.

Humanity Recently TRIPLED in Price!

Easy to Use and Full of Features!

A lovely service that is equipped with strong features and an easy to use interface. My TV/Film Production company has been using Shiftplanning for 2+ years and being able to not only have time-track hours, but also schedule shifts, have pay-rates increase or decrease based on either location and or time of the day, ability to keep overtime in check, and integrate our favorite calender for event scheduling is a huge benefit for our company.

I used a few applications before, but compared to Shiftplanning, they seem like beta software limited by under developed features and poor support.

We will continue to use Shiftplanning for many years as long as they continue to develop their already fantastic service, support, maintain competitive pricing.

Bugs and non-existent customer support

My company has been using this app for three years now - we reported repeatedly a few malfunctions and they never came back with anything more than "Thanks we will work on it" and the nothing happens. Problems range from sms not working to wrong break management.
We keep using it just because it's not a mission critical app and it's cheap, but when we find some time we will look for a better one.

Humanity is a terrific value!

Overall Humanity offers the best "bang for your buck". I've researched all the competition and they far exceed others in the market. There is still room for improved and enhanced functionality, I have hope they will dominate in the next few years.

Many options, very flexible, solves a MAJOR scheduling headache

If you have multiple locations, with multiple shifts, and multiple workers with specific skill sets. if you need to know who can work a specific location and who can't. If you need to know the availability of your resources. If you want your workers to be able to clock in using their phone, or be sure they are clocking in from a specific geographical location. If you want employees to be able to offer up their shifts to only equally qualified employees.

I could go on, but you get the point. THIS is the application.

Great product, but diminishing value and poor support.

Generally good. But lacking is some usability features, such as lack of formatting options for printing a daily schedule in the time frame that we are open.

Humanity

Best scheduling software out there!

I spent many months looking for scheduling software, even after having trialed ShiftPlanning once as we wanted to make sure we had the best option out there. After having used many different solutions, there was no software that could compete in my opinion with Shiftplanning. We were using Excel to schedule for the last 10-12 years and as we continued with steady growth, the excel sheet just became unmanageable. My employees didn't like the fact of how difficult the schedule was to read on Excel as we continued to grow the staff and a short while after implementing ShiftPlanning to my team; we implemented it with another team to be able to track who is on shift for escalations.

Work App Schedule

Overall, I love this app because it helps me to know when its time to work, it lets me pick my own hours, there's a schedule listed with the hours I chose and see upcoming shifts.

Great scheduling

Younger employees love the app. Shifts can be requested quickly.

An amazing Scheduling system

We use shiftplanning for scheduling purpose in our Call Center since more then 2 years and are not planning to change soon. It's not only a scheduling tool as you can also manage your payroll, training and your staff files through it. It's a complete system handle by a proactive and efficient team.

Very easy to navigate, and very useful. I use it often

Work Place Shiftplanning

My experience with this was checking my shifts. I added my basic information but other than that I didn't input anything. I loved having it on my phone.

Big Fan!

We have been using shiftplanning for almost three years now to schedule our 60 - 160 staff for Adventure, Recreation, Aquatics, and Customer Service positions across three sites and we are BIG FANS. Our multiple schedulers and many staff all find the web-based software incredibly convenient, intuitive, and user-friendly. Many of our staff have the app, which is great for checking their schedule but does not have the request feature and a few other features available on the full , web version. Love the color-coding! Thanks Shiftplanning! Looking forward to many more years of scheduling together! :-)

It was much better before they "improved" it

We had been using this software for years. They decided to change everything about it, making it harder for all my employees. We have switched to a cheaper system that provides better support, more robust schedule building templates, and greater connectivity to employees. Thank you for ruining your software so I had a reason to find someone better.

We use this to seamlessly manage shifts for 60 part time employees

We have 60 part time employees that fulfill a dozen different roles. Our schedule is complex. This tool has helped simplify the schedule and the time it takes to manage it.

IFAP Humanity Review

IFAP has been using the system for several years, now. It has been excallent for our 40+ staff to edit their availability, check out the shifts they are rostered on for and make changes themselves. The smart phone app is very handy

Life Changer

Humanity has saved me so much time. I don't know what I would do without it. The Amion program is being pushed by my company's upper administration because it is cheaper. So, I hope I'm not forced to leave you guys because of money. I am trying to show them how easy your application is to use. I am hoping once they see that, others in the company will want to use Humanity for scheduling their providers and drop Amion. However, that's iffy. Do you guys have a corporate discount that would be a flat fee instead of a fee based on number of employees? Novant Health is the 31st largest healthcare system in America. If I could get them to use Humanity instead of Amion for scheduling all of the healthcare providers who do shift work, it would be a sizable amount.

Wow, what a difference.

Mt Baker Camp has been using this software (Shiftplanning) since the end of 2013.
We use for managing all levels of staffing.
We track hours worked, HUGE advantage in allowing employees & volunteers to see when they are scheduled multiple weeks ahead of time.
At the end of the year it's easy to run reports to show how many total hours where contributed.

A great way to schedule staff

We have been using Humanity and Shiftplaning for the last 3 years and love it. It has been easy to use, customizable to our complicated company needs and most importantly helpful to our staff. The ability for staff to update there availability on the fly and check there schedule via mobile has been huge. Its intuitive from the moment you start using it. Overall its been a wonderful program that we use everyday.

A step in the right direction

A great company to work with and a great tool

Saves time, frustration and money

I researched several options and ShiftPlanning offered everything on my wish list for a price within my budget. All the pre-sale promises proved to be true once I began using ShiftPlanning. I reduced time spent scheduling by 75%. The employees praised the introduction of ShiftPlanning.

Loving this program! Takes the headache of scheduling away.

Shiftplanning is easy to use.

Humanity has been a great way for our company to keep everyone on the same page.

Easy to use system for scheduling and time keeping.

Great tool for creating team schedules!

We use it to build schedules for our entire team and keep track of time cards

Terrible way to conduct business

I was completely disappointed in this software. I was assured when I first tried it and then paid for a 6 month subscription that I would be able to create a custom report for my staff's availability. I even sent a copy of the report I created manually to show what I needed. It wasn't until I got all of my staff entered etc and tried to create the report which I was not able to to do. I was told by my "client success specialist" that the custom report I needed was not an option on their platform. I was also told if I needed help she was not available until the following Monday to help me. This was on a Thursday. What? Some customer service. So when I realized this is not the scheduling software for me, they refused to refund my money (I paid for 6 months). They just sent an email with the verbiage of their billing practice..no refunds. I would strongly suggest you utilize their free month to make sure it works. In my case, I went on blind faith that the initial "support" person told me it would work for us. It's bad enough that it didn't work, but then to so coldy inform me I cannot get a refund...well that is the reason I am taking the time to write this review. Otherwise, I probably wouldn't do that. It's a terrible way to do business - not giving a refund if the product doesn't meet our needs. Seems pretty simple to me.

Good software for time clock

We really just use this to give our employees a way to clock in & out, and print their weekly hours reports, and it works very well for that. We don't use the scheduling or advanced options. The only thing I really would like to see different is a more customizable way to track vacation & sick time, for a pre-set bank that is customizable for each worker.

Gives managers like myself more time to do more productive work.

ShiftPlanning has been great for us as a company. We moved from spreadsheets to ShiftPlanning and it helped us manage our schedules better. It gave us a better view of our operations as a whole and helped see where we needed to make adjustments quicker. The self-service for employees is great as this gets them to be a part of the work of scheduling by submitting their availability and day off requests. It definitely keeps us more organized. It is very efficient to use and gives managers like myself more time to spend on other big impact projects!

Works great for any size business

Humanity is a great tool to add to your business, to create and maintain schedules, as well as monitor labor costs.

Sufficient scheduling tool

Overall it has been a great user friendly experience, however not a fan of the recent price...

WE have multiple crews on different job sites so this software helps us to keep track them

Without this software we would probably have to use a large table and a map with 20 figurines to track up to 6 crews working on jobs all over the country. Each day (or sometimes hour) when I get a call asking for a date to change or the project scope to increase or decrease we would have to dump the table over and start again.

Great Tool, was very good when I started using it 2 years ago, has only gotten better

I've been using Humanity for over 2 years, and can't imagine staffing without it. Very useful tool that I've recommended it to several people.

"Oh, The Humanity!" :0D

Our retail food business has saved much scheduling time and effort since adopting the Humanity platform in 2016. Not to mention the fact that our team has benefited greatly in communicating with one another through Humanity. These things considered, I would recommend the Humanity platform for any business in the market to upgrade their team's scheduling and communication practices. Thank you, Humanity Team!

Shiftplanning Review

Great software!

Overall, I had a great experience with this software.

Works great on PC and mobile app

Great Customer Service and Great Program

Shiftplanning took my company out of the stoneage of spreadsheet schedules to interactive and well organized scheduling software. We manage 27 locations within 15 miles of each other with a staff population of about 550. Shiftplanning's FREE setup service allowed us to easily setup all our employees and locations. The Customer Service is the best part. My personal CS client works tirelessly to ensure we are successful and is extremely responsive to needs and requests returning all emails or phone calls within 24 hours. It has made an otherwise colossal task simple and easy to do

Great for scheduling!

We use this for all our scheduling

Humanity as an employee

Humanity has made my day a to day at the office easier and has allowed for a much clearer vision for my team.

Humanity Software review

Great Product- but it comes at a price

Started good but went downhill

I feel like when we started with Shift Planner, the program worked great, the customer service was great. But then they changed the pricing on me, and then some of the features stopped working. We are considering other programs as I feel the customer service has been sub-par.

Amazing experience

Our new store has been with Shiftplanning since the day we opened our doors which was over two years ago now. As the administrator of the software for our store, I would like to say that the experience has been amazing since day one. On a scale of one to ten, ten being excellent I would give it a strong nine. Not ten just because I believe that their's always room for improvement no matter the service. Everything from friendly sales people to support to being a great product to work with, I would defenitely recommend this service to anybody. Gisele, Ontario Canada

free time for me

our crew jnows in advance where to go and at what time of the day.

My experience is the web version works fantastic. The mobile version needs a lot of work.

Ease of use.

Yes, I would recommend Shift Planning

I have been using Shift Planning for the last four+ years and it just keeps getting better with each upgrade. With a staff of 10-15 part time employees it has been a flexible way to schedule shifts and keep everyone informed of any last minute changes. My employees like the ease in which they can communicate with coworkers through the email feature and the ability to adjust their upcoming availability. I never have to train a new employee to use it - the program is very intuitive and easy to use. On the rare occasion I have had a question or problem, using the live chat option has been able to give me a quick solution. I highly recommend Shift Planning!