Humanity

4,3
Note globale
Avis

4,3
Note globale
Avis

Parcourir les avis sur Humanity

298 avis sur 298
Classer par :
Céline
  • Secteur d'activité : Supermarchés
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
4

4
Publié le 03/05/2017

Easy to use and time saving

Avantages

Great user interface, messaging and notification between employees, iOs application for employees...

Inconvénients

It lacks planning functionality to comply with French regulations (Day off, illness, breaks)...
I would be nice to adapt some report for french regulation.

Jami
Jami
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 51–200 employés
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 18/08/2014

Great app for small business users

I work at uShip and I've been using ShiftPlanning for over a year. It's been a great help in managing the schedules and vacation requests for my team. It's easy to use, and the team is EXTREMELY receptive to feedback. They always seem to be improving. I highly recommend this tool if you're looking to get organized.

Avantages

- Great support staff
- Easy to use
- Competitive pricing
- Chock full of tools/reporting capabilities
- Very customizable

Inconvénients

- Scheduling can be a bit buggy at times, but again, the team is super responsive and always willing to help
- Not thrilled with the export functionality

Sandra
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 20/04/2017

Perfect tool for what we needed

We are a roller skating facility, after school club and party venue that has lots of part time employees, seasonal employees and most our folks work different positions within the company. Humanity allows us to schedule easily and approve time sheets so our accountants have an easy time keeping up with who works what position. We finally found a program that not only schedules but tallies the time sheets property and gives us a great overview of our payroll budget.

Avantages

Ease of scheduling and payroll budgeting and tallying.
Amazing customer support.

Inconvénients

There's a learning curve initially but the company has such patient and informed trainers, we were up to speed quickly.

Manny
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
0

3
Publié le 04/12/2018

Does the Job

Avantages

It is what it is... shift planning. Nothing more, nothing less. It's notification features are robust as it includes email and text reminders, which is a plus if the shifts vary often for each person.

Inconvénients

Feels like we have to get another software for a specific need... I'm the kind that prefer to have less software doing more work so less places for me to go to.

Christian
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

4
Publié le 17/04/2017

Managers Review after using Humanity for about a year

Overall it's been great. I would like to see improvements to the scheduling software. Specifically, I want to schedule exact times instead of 15 min increments. I would also like to be able to utilize the notification software outside of the shift reminders to send all my staff emails or texts with a specific message. Outside of these 2 things I am very happy with the performance of your software.

Avantages

Simple & easy to use.

Inconvénients

Schedule in only 15 min increments. I need to schedule exact times.

Scott
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 19/04/2017

It works for me!!!

I have a small business that utilizes this software probably only to 5/18th's of its true capabilities, but I am happy with is as my needs are mostly simple ones. There are things that I wish were even easier, but that really would be upon me to learn the system better. I type with two fingers so go figure...

Sara
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 17/04/2018

Humanity is great for keeping track of your time sheet.

Avantages

Humanity allows you to view multiple weeks at a time. You can also clock in or out for a shift remotely by accessing your location.

Inconvénients

It is difficult to edit or revise your time clock via Humanity. It has also wiped the time sheet in the past.

Jim
Jim
  • Secteur d'activité : Télécommunications
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 13/08/2014

ShiftPlanning is the perfect solution for our company

We've been using ShiftPlanning for around 2 years now. We needed a flexible solution to meet the staffing needs of our flexible client base. ShiftPlanning was our answer then, and it remains our answer now. We have rapid-fire staffing needs (many of our clients play "hurry up and wait" for the work that we do). SP allows for control of notifications when work is available. Love it!

Avantages

Flexibility, timeliness, user-level access and rights control, ease of training and execution, highly customizable

Inconvénients

We haven't really come across any problems that we didn't create as part of the learning curve.

Glenn
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 24/01/2019

Humanity

Avantages

The software is a favorite of both Management and the employees. It is very functional and easy to use. IT allows us to plan and schedule for our needs. Many of these software programs do the same thing basically, but this has received positive reviews from most.

Inconvénients

The forecasting option is a bit complex and more than we need but at some point we may implement it if we continue to use this program

Réponse de TCP

Hi, Glenn,
We sure do hope you'll continue using our app :) Thank you for the review, we're thrilled you and your colleagues are having such a great experience. If you'd like the give the Forecast module a try, check out the guide on our Helpdesk page: https://helpdesk.humanity.com/articles/knowledge/Forecast Of course, you can also reach out to us via Live Chat on our website and app.

Répondu le 25/01/2019
Rachel
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/04/2017

LOVE HUMANITY!

Excellent program! user friendly, employees don't like change but once they use it they love it! Employees like the text reminders. prevents no-shows. Efficient, calculates payroll. time saver, accurate.

I love Humanity! user friendly

Avantages

effiicient, user friendly, accurate, time saver

Inconvénients

issue with 24 and 1 hour notifications.....took 4-5 weeks to solve problem. needed status updates on repair

skyler
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 03/10/2017

Shiftplanning, 8/10

Avantages

Shiftplanning is great for shift organization and personnel tracking. Our employees use it on a day to day basis.

Inconvénients

Lack of interface customization. Other than that, there is isn't much else to complain about. Overall solid product.

Crystal
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 16/05/2017

The app is easy to use and serves its purpose of scheduling staff.

I am able to track jobs, employee hours and budgeting information with this app.

Avantages

You can use either the app or the computer to schedule staff. You are able to add notes in the app for each job. I like the notifications that are sent out to staff when a change is made and the notifications I receive when a shift is unacknowledged or put up for trade.

Inconvénients

You are not able to see the shifts that were unacknowledged on the app, you have to use the computer. You are unable to post an open shift on the app, you must assign it to a specific person.

Christen
Christen
  • Secteur d'activité : Vétérinaire
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 13/08/2014

Amazing company

We have used shiftplanning for a little over a year now. As a business manager and Communication major, client service is super important to me. There are only 3 companies that stand out in my mind as having some of the best client service I've ever received; Shiftplanning is one of them.

Avantages

Fast response time at all hours
Amazing customer service
Easy to use reports
User friendly interface
Always willing to take suggestions for future updates
Lots of follow up
Affordable
Convenient

Inconvénients

Can't think of anything we don't love about Shiftplanning!

Mark
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

5
Publié le 22/09/2017

Service has been great! Having the customer service really makes this what it is.

Easy for employees to see shifts and the reminders are huge. The reminders have definitely helped us reduce missed shifts.

Avantages

Hands Down the customer service. It is fairly user-friendly but can be complicated at times when doing things that repeat. Having the customer service that is very fast and reliable regardless of the time of day makes this software very valuable.

Inconvénients

Doing reoccurring shifts can sometimes be complicated. Also, my employees didn't like the clock-in/clock-out functionality, so we ended up having to use another software application.

Fernando Jose
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
2
Support client
4

3
Publié le 17/04/2017

Humanity Review of April 2017

Missing very important features related payroll integration, system response time above 200 employees really a nightmare (at the moment it's a major issue for us, probably leading us to search for a new package), etc.

Avantages

Easy to use

Inconvénients

Response time
Payroll integration

Melanie
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/04/2017

Great tool for our transportation company

I've been using Humanity (former ShiftPlanning) for over 2 years and I love how the software keeps evolving. It offers a planning and communication platform all employees, including non-office.

Avantages

User friendly interface on the desktop version.

Inconvénients

Mobile app

Richard
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/12/2018

Easy to navigate

Avantages

Program is easy to navigate, customizable and user friendly

Inconvénients

Some areas require full screen view in order to accomplish task (scheduling)

Réponse de TCP

Hi, Richard,
We appreciate your feedback! As for the viewing options, we would need more details from you to be able to help and improve our platform, so please feel free to reach out to us with your suggestions via e-mail or Live Chat.

Répondu le 10/01/2019
Utilisateur vérifié
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

4
Publié le 20/11/2018

Great for retail but not for large teams

Avantages

If you have a small business like a restaurant or retail store this system is great. I like the ability to clock in remotely with a picture of the gps location.

Inconvénients

Not very easy to use takes a while to get the hang of it. Also the ability to clock multiple employees in is a let down

Jim
Jim
  • Secteur d'activité : Vétérinaire
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 18/08/2014

ShiftPlanning - Outstanding Product

I have been using ShiftPlanning since before it was a paid product. I have always known them to be extremely responsive to user needs and desires. They are continuously focused on providing an innovative and dynamic product. It has been valuable in our multi-practice and 24 hour locations to manage staffing levels efficiently. Team members appreciate the mobile access and ease of placing scheduling requests.

Avantages

- Response to customer requests
- Innovative product
- Mobile access and alerts
- Google Apps integration

Inconvénients

- Custom query for reporting is not available

Utilisateur vérifié
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/04/2019

Excellent scheduling software

My overall experience with Humanity is satisfactory.

Avantages

All the employee schedules can be manged in one portal.

Inconvénients

May include 2FA authentication for remote logins.

Réponse de TCP

Hi,
It's great to hear the app has been useful to you. Thank you for your suggestion, 2-factor authentication for remote logins is in our plans for future development.

Répondu le 04/04/2019
Tyler
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
0

3
Publié le 03/10/2019

Oh the Humanity

They could use a lot of improvement. I doubt even Humanity uses their own app.

Avantages

Nothing much great to say about this. I'm being forced to use it for my job, but it's incredibly counter intuitive.

Inconvénients

The mobile view is almost impossible to decipher. There isn't even any way to filter through shifts you want to pick up. Unnecessary information clutters the page constantly.

Utilisateur vérifié
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/03/2018

Great software

Avantages

This is a great scheduling software. It helps me manage all shifts, schedules, payroll and clocking in and out.

Inconvénients

A little learning curve but it is a great system. I learned how to use it very quickly. I do not have any big complaints

Réponse de TCP

Thank you so much! We appreciate your feedback.

Répondu le 25/04/2018
Chad
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/10/2017

It was extremely easy well-rounded and highly educational

I would recommend this to anybody keep up the good work!

Avantages

That the steps are so simple to overcome when there's a problem. Whenever i needed to fix or correct a shift or extend job info, the steps and process was very easy.

Inconvénients

I have no dislikes about the product. There are very few issues and when they occur, it almost feels like they resolve fast.

Natalie
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 14/04/2017

Just a little thing

The only thing I wish that could be changed is the words be in black on all blocks, white is hard to read

Avantages

The ease or working with this

Inconvénients

Like i said the ony thing is the blocks having white instead of black

Khristian
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 05/01/2018

Humanity is very user-friendly, making it easy to learn!

Avantages

I love the tabs at the top of the page -- makes it easy to navigate between dashboard, schedule, time clock, etc.

Inconvénients

Occasional glitches with the software -- time clock issues, logging in or logging out, making sure you're under the correct name.

Réponse de TCP

Hi Khristian, thank you for your feedback, we really appreciate it. We would like to know more about the occasional glitches so we can improve your experience with our app. Can you please contact our support at [email protected] and they will be delighted to help you with these issues? Thank you for your time.

Répondu le 03/05/2018
Shannon
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 21/07/2017

Inexpensive, Comprehensive Scheduling Software

Saved us so many scheduling headaches. We were able to switch from an excel sheet to a program that will almost run itself (if only employees didn't get sick or have something come up last minute). We would not be able to schedule the 150+ shifts per week without humanity!

Avantages

Easy to add multiple positions for each employee. Easy get setup and go. Easy to schedule for multiple weeks. Good value for features offered.

Inconvénients

Your employees can't see the total time they've worked in the app. They can see each timesheet but they have to log into the computer to see the total hours.
Some of the more advanced features are frustrating to figure out at first.
Humanity doesn't subtract leave automatically

Anna
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 18/07/2019

Humanity

Avantages

I like that I receive email and text reminders incrementally before my shift begins

Inconvénients

The home page has a lot going on. Don't need to see birthdays and stuff.

Réponse de TCP

Hi, Anna,
Thank you for your feedback, we're glad to hear the app has been useful to you.

To customize your Humanity Dashboard, try the "Manage Widgets" option, which allows you to enable or hide widgets in line with your needs. Learn more here: https://helpcenter.humanity.com/en/articles/3108003-manage-widgets-enable-or-disable-widgets

For any questions, don't hesitate to contact our Support Team via Live Chat.

Répondu le 22/07/2019
Tim
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/07/2016

Your missing out if you are not using this

Avantages

The ease of this product is incredible!! Shiftplanning is the best online scheduler I have ever worked with. It eliminates sticky notes and has everyone's availability right in front of me when i sit down to do the weekly schedule. The 24 hour and hourly reminder make it virtually impossible for employees to miss a shift!!

Laura
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

5
Publié le 18/04/2017

Chief Operating Officer

It's an awesome software. It helps a lot in forecasting, reporting weekly hours, and with payroll. i wish we could be more employees utilizing this software, for them it's not a user friendly. In fat we only have 10% user.

Avantages

I like it when I check the weekly report and when I do the payroll, it gives me the accurate numbers of hours.

Inconvénients

when inputting the schedule.

Moe
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 17/04/2018

This is a must have

Avantages

It's easy to use and has a great app. You can schedule for multiple locations and multiple positions at the same time.

Inconvénients

To be honest it's hard to find something I don't like about humanity. I've been with them for over 2 years they consistently fixed passed issues

Réponse de TCP

Hi Moe! Thank you so much for your feedback, it means a lot to us!

Répondu le 25/04/2018
Ryan
  • Taille de l'entreprise : 1 001–5 000 employés
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 13/08/2014

ShiftPlanning is a MUST-HAVE application for managing employee schedules!

We employee 50+ student employees who work while they attend classes full-time. Every employee has a different availability that often changes rapidly throughout each semester due to exams, presentations, events and recreation. Before we used Shiftplanning, trying to keep track of 50+ schedules manually with spreadsheets was an absolute nightmare that cost many professional hours and at times negatively affected business operations. With Shiftplanning, we eliminated much of that headache and it consistently helps us maximize employee hours. The savings we gain from proper schedule management not only pays for Shiftplanning but saves the business money year after year. I would recommend Shiftplanning to any sized business.

Avantages

Automatically assigns shifts to employees based on their availability.
Employees can put shifts up for trade and Shiftplanning emails eligible employees.
Upload documents and quizzes for employee training.
Easy to use.
Saves time and money.

Neil
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 24/05/2017

great customer service... works great for the mostpart

Avantages

easy intuitive graphical interface, great customer service for whatever questions you may have.

Inconvénients

I believe there were 2 or 3 but off the top of my head I can only remember that the schedule editing, for repeating shifts is not that easy to edit once you create it. I believe if you change something on one of those repeating shifts there's no option to make that global. You pretty much have to delete the schedule and recreate a new repeating one to do that.

Nicki
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
2
Support client
2

3
Publié le 10/08/2017

The software is mostly easy to use - ONCE you figure out how to make it work best for your...

Remote timeclock feature.

Avantages

We have several different time clock locations and this makes using the timeclock and scheduling feature easy for us.

Inconvénients

No batch printing option for timesheets. Our payroll provider isn't a Humanity partner so payroll is time consuming for us. Also, we have been using this software for 8 months and are still trying to figure out which features work best for us. Having an in-person onboarding/set-up would have made a world of difference.

Analise
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

5
Publié le 20/03/2019

Humanity Review

The experience with both the website and app have been excellent to date.

Avantages

Humanity is easy to use and gives a breakdown of everything that you would need to know, as it regards attendance and scheduling.

It has a good, modern design which gives a feeling of using a premium service.

Inconvénients

There are some limitations regarding the information that can be pulled from the website/app depending on the clearance level or the type of user you are.

Réponse de TCP

Hi, Analise,
Thank you, we're glad to be able to provide you with premium experience! If there's a specific piece of information you need for your work, please feel free to reach out to us via Live Chat, and we'll do our best to help you.

Répondu le 22/03/2019
Kyle
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 28/12/2018

Top Notch Employee Scheduling Software

Avantages

The mobile app is convenient for our employees to use. The software also automatically sends messages to employees to remind them of their next shift/schedule.

Inconvénients

Not as easy to set up but once you get the hang of it, it's fairly easy to use.

Réponse de TCP

Hi, Kyle,
Thank you for your feedback, we're glad that we can help your business! Please feel free to refer new employees setting up the app to the Getting Started guides on our Helpdesk page (https://helpdesk.humanity.com/articles/knowledge/Getting-Started-Guides-Employees; https://helpdesk.humanity.com/articles/knowledge/Getting-Started-Guide-For-Managers). For additional help, don't hesitate to reach out to us via our 24/7 Live Chat on our homepage or app dashboard.

Répondu le 10/01/2019
Anthony
  • Secteur d'activité : Exploitation minière et métaux
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
2
Support client
4

2
Publié le 12/03/2021

Average shift planner

It serves it's purpose and has many overall functions that are useful such as seeing other team mates availability schedules, vacation schedules and shift exchanges.
I think if they developed a better looking UI, this would be much more appealing to use.

Avantages

The fact that you're able to view other team mates schedules and view schedule summaries, hours scheduled, shift exchanges, availability/unavailability are very useful functions.

Inconvénients

The UI is not very pleasing to look at, there is a bit of a learning curve if you've never used this before.

Reina
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
2
Support client
2

2
Publié le 08/03/2016

Many "feature requests" aka 'options' to submit to maneuver within.

This system is online and the scheduling overall is great, however when pulling reports it's not great. Options needed must be submitted through their support team or forum, and they can't provide an ETA or guarantee that it will be processed. The time off requests do not coincide with payroll reports. Time clock reports are not accurate for the laws for California with regards to OT and overnight shifts, they are not implemented. Their app is NOT up and running to what they state as we continue to have GPS error after error when we have an IP address in place, their system allows for clocking in/out outside of the IP address. Customer service seem to google and paste what they find based on a key word, which is not helpful. They don't provide ETA's and a lot of time is spent following up with them, they do not follow up with you, yet they send many emails on rating the experience received, which is not great considering the requests have not been rectified. There are many, many bumps along their road that need to be worked out in order to make their system great, especially with their app & reports. Their system is easy to use when scheduling and maneuvering within, however since there are many wall barriers, it does not make it easy to "utilize".

Jeanne
Jeanne
  • Secteur d'activité : Cabinets médicaux
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 18/08/2014

Shiftplanning -- excellent way to manage employee schedules!

We've used Shiftplanning for a couple of years now, and it has been an excellent resource! It helps keep me organized and allows us all to keep track of our various schedules, vacations, etc. It is a tool that I use and have come to rely on daily. Highly recommend!

Avantages

Easy to use -- the interface is very intuitive. Allows for all kinds of customization to suit our needs. Customer service is excellent.

Inconvénients

Haven't found any yet. Excellent to work with!

Jessica
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 11/06/2018

Humanity allows for simple shift managing needs, but prepare for a cluttered view

Avantages

Team shifts are easily managed in Humanity - adding and dropping shifts, reviewing time off requests, etc. Reports allow for reviewing time off and work hours over a period of time.

Inconvénients

The dashboard view is cluttered with quite a few extras that aren't really needed in most cases. Perhaps I'm not using the software to its fullest capability, but it would be nice to have the ability to disable features and views you aren't using.

Janice
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 21/04/2017

Humanity Shift and Employee management

I think Humanity is a great tool for small to large companies. It sure helped us keep staff on track timewise and all. It can be sometimes confusing at first, but once you understand the logic and concept of the system, it flows. Tech Support is great, and always was able to get any issues corrected and/or corrected me in how I was doing steps.

Avantages

Shift management, employee management, time clock management, payroll and employee reporting, etc.

Inconvénients

can be sometimes confusing in steps to get to the end needed.

Becky
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

4
Publié le 03/01/2018

Software works for its intended use

Avantages

Overall good software - needs some improvements. See cons list below for actual feedback on the software

Inconvénients

Don't like that it "times out" after a certain period. Don't like that you can't make your own pattern for staffing repeating shifts. Would like to be able to swap shifts and modify the shift hours that are swapping to. Would like to track history on staff picking up shifts. For example would be nice if a staff request a shift it says that in the notes or history somewhere so they can't say "I never picked that shift up"

Réponse de TCP

Hi Becky, thank you so much for your review. We have forwarded your suggestions to our Product team as we believe that your feedback makes us better. As for tracking history on staff picking up shifts, you can export this data from our Reports (you can read more about Reports here - https://bit.ly/2wdRXsI).

Répondu le 04/05/2018
William
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 21/04/2017

Relieved a HUGE headache!!!!

I was just using a rudimentary spread sheet when I came across Humanity. I love the simplicity and ease of the product and how it interfaces across so many forms of communication. Brilliant product. I don't see us ever looking elsewhere for a similar product. Love it!

Avantages

It's simplicity!

Inconvénients

Hmmm ... not really sure right now ...

Samantha
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
2
Simplicité
4
Support client
3

3
Publié le 19/04/2018

Functionality is Poor

Avantages

The layout of humanity is very simple. There are multiple reports you can pull to verify time entries.

Inconvénients

The steps you have to go through to fix an employees time is ridiculous. You have to click multiple boxes each time you fix an individual employees time.

Lance
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

3
Publié le 29/09/2022

Great and simple program but could use some improvement

Avantages

Very simple and user friendly, nice design as well.

Inconvénients

It was always laggy and sometimes very slow.

Anthony
Anthony
  • Taille de l'entreprise : 11–50 employés
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 19/08/2014

ShiftPlanning Gets the Job Done and More

I've used ShiftPlanning for two years to manage the schedules of our employees, timecards, and employee information. The software is reliable and most of my staff can figure it out without a training session.

I chose this software specifically because it allowed for open shifts - shifts where instead of assigning an employee, I allow them to sign up to work.

Avantages

Many features - open shifts, training module, time cards, great reporting and more.

Tristan
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
2
Support client
0

3
Publié le 11/03/2021

More feature rich but lacking ease of use

As a user, the ease of use to trade shifts is one of my highest scoring criteria and this misses the mark, great elsewhere. Probably most optimal for everyone doing the same job and not different things.

Avantages

There are a lot more features vs what we used before, easy to navigate, better alerting

Inconvénients

Trading shifts is considerably harder than other softwares and you have to be much more specific on trades.

Andrew
Andrew
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 18/08/2014

Best software ever!

This software has helped my operation 100%. I went from calling each employee to see if they can work, to having it fully automated. Their customer service is excellent. They keep coming out with new features that enhance the software. All my employees love using it and they say it is the most user friendly site they ever used. Thanks again ShiftPlanning!

Avantages

User friendly. Easy to manage. Employees getting text messages.

Inconvénients

None

Utilisateur vérifié
  • Secteur d'activité : Jeux vidéos
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
3

5
Publié le 13/11/2018

Use it for work

Just started using it and makes me turn on phone when I need to at work.

Avantages

Sign in and getting new shifts is easy to understand

Inconvénients

Understanding how to cancel shifts is Abit hard

Hillary
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/05/2018

Scheduling for employee shifts

Avantages

Allows employees to request off for PTO, clock in, schedule shifts and has a mobile application. The service is automated, which is a nice advanced feature.

Inconvénients

The greatest downside is the cost; it is definitely a more expensive scheduling software for just 20 employees.

Réponse de TCP

Hi Hillary, thank you for your feedback, we appreciate it because it makes us better! As for the pricing, we understand your comment and we would like to explain that this minimum pricing is necessary in order to support our clients with the premium services we offer. While we provide constant product updates, we keep our pricing plans the same.

Répondu le 15/05/2018
Sujit
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/01/2023

Must have software for online marketing

Overall its value for money and must have an application if you want to produce video-based content.

Avantages

Ease of use and best quality video production in multiple languages and humanpals.

Inconvénients

The time it takes to render a video after submitting takes around 40 to 45 mins for a full one-minute video.