fabric

Avantages

With Fabrics “API-centric” approach, their headless architecture goes hand in hand with GNC’s strategic omni-channel architecture methodology. All the functions exposed in API form across each of Fabric’s platform (Loyalty, PIM, Storefront, etc.) can be easily reused on all channels. Fabric’s headless and modular architecture is empowering GNC with the capability to accelerate our strategic roadmap by separating our business critical “all-in-one” monolithic applications into the right technology solutions that will drive hyper-focused business initiatives.

Inconvénients

With change, there are always the occasional hiccup. GNC has encountered a great deal of changes due to the COVID-19 pandemic. Fabric has been supportive and partnered with GNC the entire time.

Avantages

The transition has been very smooth and effortless. The team at Fabric is outstanding and the software allows for greater flexibility and scalability as we drive all of our digital properties on this new platform.

Inconvénients

We were not able to launch earlier due to overlapping with our peak season. Not a problem of Fabric but part of our planning challenges prior to signing up for our engagement.

Alternatives envisagées 

Pourquoi choisir fabric 

Logiciel antérieur 

Pourquoi passer à fabric

Avantages

Integration is flexible and @Revcascadesuppport team is very quick to respond to inquiries

Inconvénients

Reporting/Analytics need to be updated. We use the UPC as the common data point and the sales and top dollars listed are reported on by the retailer SKUs. We have no data/metrics within fabric. We have to manually pull reporting to see sales by partner by week/month/year.

Avantages

Helpful customer support, Shopify integration, seamless onboarding, user-friendly interface

Inconvénients

Returns capabilities, needs more reporting metrics,

Avantages

Fabric's team was easy to work with as was their platform during demo's and integration phases. Even within the first year, their platform adopted to our B2B specific needs at blazing fast speeds!

Inconvénients

Fabric's platform has adopted to our needs and have shown they are a true partner in our B2B journey.

Alternatives envisagées 

Avantages

What we enjoy most is the consistent updates that Fabric is making to address our pain points and update the platform to meet the standards of the market's competitors. Their simplified dashboard is easy to digest and absorb when reviewing many vendors at a time. We also enjoy the one-on-one care we get with our Fabric partners. We have a great partner who is transitioning our current platform - RevCascade to Fabric in the most seamless manner which is very helpful to us.

Inconvénients

We are still learning the new features of this platform and have not fully transitioned to Fabric yet so we cannot share any cons at this time.

Avantages

The platform gives a good snapshot of open/shipped orders so you can get a good idea of your recent performance at a glance

Inconvénients

I'd like more robust reporting capabilities and more assistance when it comes to supporting issues our vendors incur as we have limited visibility from our perspective

Avantages

Ease of use, integration and technical support. Great product, great company.

Inconvénients

No issues to report. Fabric has worked very well for us, when dealing with complex custom pricing scenerios.

Avantages

Field navigation for updates: Can easily export product for cvs update import or unpublish product for manual updates. Personally, most useful is import capabilities when processing large price increases or single field updates across multiple products.

Inconvénients

Creating image an update URL. Previous V1 PIM had ability to create image URL while V2 does not have feature.

Avantages

Easy to deploy and performance is optimized to suite your needs. Easy to use and adoption is seamless.

Inconvénients

Initial API integration may be a little tricky cause its bidirectional API to API, but once established, it runs smooth.

Avantages

Very useful once it's put to use correctly. Most features can be automated, which is very help.

Inconvénients

Requires the inclusion of 3rd party users, which can be hard to convince.
Product upload is very time consuming

Avantages

Powerful tools & great features. Great platform

Inconvénients

Time to launch was longer than we would have liked - but, any platform transition has those issues.

Avantages

fabric was able to fit their features specifically to the needs of our project. They saw what we needed and honed in on that to give us the best solution available.

Inconvénients

So far, no major complaints. To be fair, we are early stages in the project, but all good so far!

Avantages

The product has been extremely easy to use and the support from the fabric team has been incredible.

Inconvénients

We recently began our partnership with fabric and are getting close to launching. At this time, I am unable to provide improvement recommendations.

Avantages

It is still the very beginning stages of our integration, so I don't have a strong opinion yet. However, the team has been great so far, and very clear and easy to communicate with

Inconvénients

There is not any clear call outs on something I already dont like