Salesforce Sales Cloud

Avantages

Salesforce is easy to use once we learn the basics. It is simple to create dashboards and keeps tracks of customer information. Reports can be extracted and user friendly.

Inconvénients

Cost is high. Salesforce application cannot be customized according to user experience. Navigation to tools is slow when record are high.

Avantages

Fast updates help staffs to get information quickly

Inconvénients

Access to all our work related documents and schedules

Avantages

Salesforce continues to be the best CRM application for our business because of good features. Integration of third-party and add-on options it offers. Once Salesforce is up and running it offers users a b product that's powerful and highly customizable

Inconvénients

So far I must confess that I do not have a problem with this application

Avantages

Salesforce is a very good for my social media management & handling my customer support!

Inconvénients

I have to say there wasnt anything I havent liked about it so far!

Avantages

las características más populares de Salesforce Cloud es la escalabilidad. Ya sea una pequeña empresa emergente o una gran empresa, la plataforma se puede personalizar para satisfacer sus necesidades específicas. La capacidad de utilizar una variedad de complementos, software e instalar sitios web personalizados lo hace extremadamente flexible, lo que le permite adaptarse a medida que su negocio crece y cambia.

La interfaz de usuario es sencilla, fácil de usar y fácil de navegar, adecuada tanto para principiantes como para usuarios avanzados. Los paneles y las herramientas de informes le brindan información valiosa sobre sus actividades de ventas y marketing, ayudándolo a tomar decisiones basadas en datos. Las funciones de automatización en Salesforce Cloud simplifican las tareas repetitivas, lo que permite a su equipo concentrarse en tareas más simples.

Inconvénients

Una de las áreas que se puede cambiar es la ventana gráfica. Es una buena idea arrastrar y soltar contactos/cuentas/oportunidades en la vista de lista en lugar de crear filtros. A veces, los filtros para nuestros productos son difíciles de crear; si intentan crear una lista para ver a otros clientes, comuníquese con nuestro gerente de sf para crear campos personalizados para permitir el arado.

Avantages

Benutzerfreundlichkeit und Qualität der Leistung

Inconvénients

Ich finde an diesem Programm nichts Negatives

Avantages

Its customer care service and products are great. They solve any queries on priority bases.

Inconvénients

Nothing, its all good. Cloud service are excellent.

Avantages

The ease of use and communication among teams with lead generation and with Sales management

Inconvénients

There's nothing I don't like about this application

Avantages

La facilidad de usar con las implementaciones que nos da y nos ayuda a tener la información y una buena atención al cliente

Inconvénients

Hay que pagar más en ciertas secciones para tener más acceso a nuevas funciones en servicio al cliente

Avantages

Salesforce Sales Cloud is the best CRM and sales generator for making profits.

Inconvénients

Salesforce Sales Cloud does not have bugs.

Avantages

It’s a powerful tool that can help businesses to streamline their sales processes and improve customer relationships.
- Efficient lead management: Sales Cloud provides a centralized platform for managing leads, which can help businesses to prioritize and track leads more effectively. This can help sales teams to focus on the most promising leads and close deals more quickly.
- Improved sales forecasting: Sales Cloud provides real-time insights into sales performance, which can help businesses to forecast sales more accurately. This can help businesses to make better decisions about resource allocation and budgeting.
- Enhanced customer service: Sales Cloud provides a 360-degree view of customer interactions, which can help businesses to provide more personalized and effective customer service. This can help businesses to build stronger relationships with customers and improve customer retention.
- Increased productivity: Sales Cloud provides a range of productivity tools, such as automated workflows and task management, which can help sales teams to work more efficiently. This can help businesses to reduce costs and increase revenue.
- Seamless integration with other Salesforce products: Sales Cloud integrates seamlessly with other Salesforce products, such as Marketing Cloud and Service Cloud, which can help businesses to create a unified view of their customers and improve cross-functional collaboration.

Inconvénients

In general training to upskill people can be confusing to start with, taking more than 2 years to really start understanding and delivering more than out of the box SF solutions

Avantages

- integrations with other software (mail, …)
- different views and interfaces
- great dashboards
- any field you can imagine for a lifetime with a lead / client

Inconvénients

- impossible to implement without a specialized consultant
- high entry price

Avantages

I like the fact that, it is a system that teaches how to make sure that the Sales function in the company is smooth and efficient.

Inconvénients

Honestly speaking, it is a bit hard to use as a beginner and takes a bit of time to understand.

Avantages

This CRM integrates with most systems. You will find that the data schema fits that of most peripheral software with which it integrates. Admins can customize and build Objects, Fields, Reports, and Apps to suit business needs.

Inconvénients

Salesforce does not directly support the product. The support and implementation comes from 3rd-party provides which can lead to high costs. Also, the integration between Salesforce and Constant Contact has been a known issue for months without resolution.

Avantages

It is easiest to sell anything in this .in which we do not need to work hard.

Inconvénients

I dont understand anything about the charter.

Avantages

I like the library of contacts that is available and all the reports that can be generated from Salesforce.

Inconvénients

It is very expensive and difficult to use

Avantages

Forecast management allows us to build targets and track them. Cloud based accessibility makes it easy to work from anywhere so increases productivity and efficiency

Inconvénients

I have not faced any issue yet as most features I need are built in the software, removing data sometimes becomes an issue.

Avantages

the Intergrations capability the integration into our Sofware was easy

Inconvénients

so far nothing everything has been a smooth transition

Avantages

The Efficiency of the product, and very easy to use and teach my staffs.

Inconvénients

The subscription payment notification should be sent earlier

Avantages

Very useful for our daily work for Manual and Pending EDI bookings.

Avantages

It was built in cloud where we can use Marketing and sales CRM in same place

Inconvénients

The price is quite high than others in the market

Avantages

Facilidade, agilidade e tranquilidade no uso diario pela empresa

Inconvénients

O preço poderia ter mais desconto para usuarios de longa data

Avantages

Tracking customer interactions helped us tailor our sales strategy and boost conversions.

Inconvénients

The pricing structure can be quite complex and expensive as you add more features.

Avantages

A distinctive application that helps users in selling, serving and marketing wonderfully

Inconvénients

Difficulty finding it and sharing it with others

Avantages

Easy to use and help our non profit friends integrate.

Inconvénients

So many ways to do something. Great UI but explaining to a new tech user took time.

Avantages

The Salesforce Sales Cloud is all in one for Sales, leads and funnels etc. It is fully customizable with AI assistance, which makes the report much more accurate with adequate data. It supports Automation, which makes workflow management easy.

Inconvénients

The platform is not cost effective.

Avantages

great tool for a sales team.
useful for sales department.
customization capability is great.

Inconvénients

its quite expensive.
subscription based.
needs improvement in many areas.

Avantages

Easy software to use and observe all the sales

Inconvénients

Best in the market about control and fiability

Avantages

I’ve closed so much business because of salesforce

Inconvénients

It is not easy to customize and support is hard to get ahold of

Alternatives envisagées 

Pourquoi passer à Salesforce Sales Cloud

Avantages

One of the most appealing aspects of Salesforce Sales Cloud was its comprehensive nature, serving as a one-stop solution for all my sales needs. The platform eliminated the need for multiple apps, streamlining my sales process and making lead management significantly more efficient. It was particularly impressive how well it adapted to the specific requirements of my business, creating a personalized experience that felt like my own sales world.

Inconvénients

While Salesforce Sales Cloud was largely beneficial, a notable drawback was the occasional oversight of leads. There were instances where a lead would get left behind in the system, which could potentially impact follow-ups and sales efficiency. However, it's worth noting that this issue was recognized and addressed in subsequent updates, reflecting Salesforce's commitment to continuous improvement

Avantages

love how easy it is to manage and to use gets the job done fast

Inconvénients

nothing really its great to use nothing is wrong about it

Avantages

our company can really customize it to our needs

Inconvénients

customization is not that simple and takes quite some effort to develop

Avantages

The ease of navigating through all your tasks in one centralized location.

Inconvénients

It was more on my end that coming from multiple different systems it was an adjustment that I had to get use to.

Avantages

Salesforce provides real-time data and insights that help my company with quick decision-making.

Inconvénients

The cost of of Salesforce increased every year.

Avantages

Salesforce empowers you to run a business extremely efficiently. Sales tracking, product pricing, sales agreement integrations, account management -- all suepr functional and great tools that help us succeed.

Inconvénients

For new users, it can get complicated. I wouldn't complain about its functionality or performance.

Avantages

It's the user friendly their dashboard is.

Inconvénients

Their lead generation.
It's needs to upgrade so the leeds can terget the real prospect

Avantages

Salesforce is in line with the new technology and it changes as the technology changes

Inconvénients

Make things more easier like communicating with costumes and stuff

Avantages

It provides a comprehensive, cloud based experienced that makes accessing CRM information very easy.

Inconvénients

Sometimes it can be slow to respond, but that may just be my computer.

Avantages

Salesforce allows me to have a strong management of customer relationships and provides me analytics mostly fro e-commerce feedback

Inconvénients

Initially, when I started using Salesforce I found it difficult to navigate on my own but internal employees were able to help me understand the tools

Avantages

I have several favorite features about Salesforce Sales Cloud. First, I really like that fact that Salesforce Sales Cloud is highly customizable. It doesn't matter if you have 10 employees or 1000+, Salesforce is ready for your needs. Second, Salesforce always keeps their platform up to date. As an end-user, you don't need to worry about upgrades and you can focus on what matters most for your work. Lastly, since it is highly customizable, there is no limit in automating your processes which is very important.

Inconvénients

This is really a hard question to answer. Being highly customizable is a double-bladed sword. Customizations, if not done properly will surely backfire and you will have to perform data cleansing from time to time.

Avantages

Great platform to track customer data and relations.

Inconvénients

Can be a little finicky to build around but overall great experience!

Avantages

Hardworking success honestly and kindness

Inconvénients

Pay a good amount for hardworking and honesty

Avantages

The ease of use in finding customer information with different search areas

Inconvénients

There is nothing I disliked we transferred our sales side to vinsolutions but still use Salesforce for our service dept.

Avantages

Salesforce Sales Cloud empowers users to create highly customizable reports and dashboards tailored to their specific business needs. The drag-and-drop interface makes it easy to select relevant data points, providing real-time insights into sales performance, customer interactions, and other critical metrics.

Inconvénients

Sometimes it is hard to customize alone, but there is always the help desk ready to jump in to help.

Avantages

Gestione totale del mio portafoglio clienti, dove poter effettuare anche un prescoring finanziario aggiornato prima della proposizione in vendita.

Inconvénients

A volte il processo di firma in remoto crea qualche problema, ma il nostro servizio di supporto SalesForce interno all'azienda riesce quasi sempre in tempi brevissimi a risolvere i bugs.

Avantages

It is very good at organizing tasks for deviations or changes to products and bulk formulations from a Quality standpoint. It is easy to record the changes needed to specific product or formulas my company is working with.

Inconvénients

Some information is separated by different windows so to figure out our deviation number, I would not be able to go to a single page to read what the deviation is, while being able to know what deviation # it was assigned.

Avantages

I like how user friendly it is and the customization aspect of it. It can grow with the company and being cloud base , give me accessibility from anywhere. Being able to use it to reach out to customers is a plus.

Inconvénients

Could be expensive for smaller startup companies or businesses and thr con of being on the cloud could have security concerns

Avantages

its so easy to use and very complete application in it. we can also interact with another people around the world. so its very recommended!

Inconvénients

i'd like to say that i love everything about Salesforce Sales Cloud. Since this application so helpful.

Avantages

Salesforce is basically the best app for startups and companies in general.
I’m currently working on my startup and I’m using Salesforce on a daily basis in deployments, generating leeds and business growth and it’s saving me lots of time that could have been wasted without salesforce

Inconvénients

I sometimes feel lost searching for something I want but the program tutorial can help you find it easily

Avantages

Análisis e informes de ventas potentes
Mayor colaboración en ventas

Inconvénients

Es una plataforma compleja con una amplia gama de funciones y configuraciones.
El costo es alto