Salesforce Sales Cloud

Avantages

I like the ability to customize dashboards, and see my personal reporting on a daily basis.

Inconvénients

I don’t love how they are changing the cadance sequence.

Avantages

I loved being able to have all of my data organized into one platform.

Inconvénients

There is nothing I didn't like about the software

Avantages

Salesforce Sales Cloud stands out some things that make it great, gives a clear view of sales stages, deals, and revenue forecasts and it automates repetitive tasks, provides predictive insights, and helps with lead scoring.

Inconvénients

New users often struggle with the sheer number of features, menus, and customization options

Avantages

I didn't like the application, I also didn't understand what it works for, it doesn't work properly, the application gives an error.

Inconvénients

I didn't like it at all, because when I tried to enter it gave me an error.

Avantages

Able to pin point sales process, lots of options to choose from.

Inconvénients

Too pricey, have to manually put in sales numbers.

Avantages

Sales cloud is an unbelievable system that encourages and expedites cross team communication helping us to deliver a top quality client experience.

Inconvénients

There are almost no downsides to sales cloud. I would highly recommend this to any company or team with a need for a high level sales experience platform.

Avantages

it is very flexible customizations to help teams and the company

Inconvénients

love everything about this software super satisfied

Avantages

Interfaz intuitiva y personalizable que facilita la navegación y adaptación a las necesidades del negocio. Seguimiento completo del viaje del cliente, desde el primer contacto hasta la compra y más allá, permitiendo ofrecer un servicio personalizado.

Inconvénients

Experimenté varias veces que el sistema se tildó, pero rápidamente pude volver a mis funciones

Avantages

A very useful tool for consolidating data from various sources and analyzing it very quickly and efficiently.

Inconvénients

No major cons that I can think of - maybe a challenge for me personally is that I have to memorize the exact paths for certain information.

Avantages

Very intuitive and easy to use. I found the program easy to use for even the worst techies.

Inconvénients

Nothing. It workes very well for my business overall.

Avantages

Sales pipeline management, reporting and task management. Features are very convenient and friendly. Apps are convenient to use but need one to spend some time on them to fully start using them.

Inconvénients

Most of the features are well planned, basically there is nothing to point out as the least.

Avantages

I liked how user-friendly it is and the strong analytics tools. The lead and opportunity management features really help streamline the sales process. Plus, the mobile app makes it easy to stay connected on the go!

Inconvénients

What I liked least was the cost, it can get pretty pricey

Avantages

Entire sales process is captured in the solution and genrate reports accordingly. This is helps us to find where we need to improve as a company.

Inconvénients

Response time is high while configuring reports.

Avantages

I cannot think of a day without Salesforce Sales attached next to me as it is my greatest helper! By Salesforce we managed to build such relationships and managed to grow revenue and cannot think of other product. The activity management is such a professional way to maximise productivity. Clients also use Salesforce and it makes effective communication and collaboration with stakeholders, suppliers and customers.

Inconvénients

Some customer interactions may fail if they are not using the same version of the product. It constantly asks for updates to the latest version otherwise some features may not work properly. Customer service needs to action as soon as possible with any queries.

Alternatives envisagées 

Pourquoi passer à Salesforce Sales Cloud

Avantages

Easy to use and very simple to understand by Al the team

Inconvénients

Old structure that makes the software reliable

Avantages

Reports - easy overview over open, or likely to close deals, good filtering optionsConnectedness - how you can see connections between different stakeholders/roles in different projects with different account managers. It helps us understand what are client and their clinets are involved in or what they have in their pipeline.

Inconvénients

We haven't found an easy way to create quotes directly in Salesforce, this would be a major improvement for us, as well as if we could use it for invoicing purposes. That would streamline our financial processes a lot.

Avantages

It is very powerful, customizable, and intuitive!

Inconvénients

There are absolutely no cons to mention in my opinion.

Avantages

It was easy to use and navigation was better then the other types

Inconvénients

A software that is easy to use and navigable

Avantages

Having a single tool where you have everything available

Inconvénients

it is always necessary to have a specialist within the company to carry out the appropriate customizations.
Graphics too poor

Avantages

The dashboard allows to access directly to the different sections of each client.

Inconvénients

Sometimes opening documents may require to refresh the browser.

Avantages

easy to use and integrates with all of our work applications to help increase sales and manager sales leads, ops and closed and lost business.

Inconvénients

no cons at this time, works great for our needs

Avantages

The guildlines and processes we used for the campaign were straight forward and was very informative you knew what to say to the customer even if you did not know the process

Inconvénients

Limited information was included for our campaign even though I knew that they could add this but we were limited

Avantages

The online community and personalization features of Salesforce's Sales Cloud are exceptional. I was okay with creating an account and tailoring it to my specific needs with the help of the excellent support staff. I may discover several accessible tutorials and demos to help you learn the software. The ability to search by a variety of criteria (email address, name, phone number, etc.) is a significant plus. Internally, we rely on Salesforce for effective sales tracking, marketing campaign management, task tracking, and calendar administration. Our outreach staff are tasked with making initial contact with a defined population and bringing them in for scheduled appointments. Both the service and attendance sections will benefit from this.

Inconvénients

Internal communication possibilities are limited and should be expanded. The CRM control panel also requires a safety assessment before an external user may be added. If you want to boost sales, you need to lower prices.

Avantages

1. Powerful dynamic tool which provides a complete solution to optimize your business process.

2. Helps in the automation of the data flow and also facilitates API calls for seamless integration with other application interfaces.

3. Helps in generating the reports , budgeting, forecasting for sales along with project pipeline management.

Inconvénients

Nothing as such in fact Sales force is treated as the king of CRM.

Avantages

The deployment part as compare to any other platform dealing with large AL models

Inconvénients

Nothing but some pricing factors occurs

Avantages

It helps you a lot in improving the sales process as you can reach a bigger customer base. The management becomes easy & smooth you can make quick decisions & judgements.

Inconvénients

As of know i haven't experienced anything wrong with Salesforce

Avantages

I love it because it is efficient and fast.

Inconvénients

Sometimes it is difficult to use and also to set up.

Avantages

Es una solución integral que ha transformado la manera en que gestionamos nuestras ventas. La facilidad para rastrear leads, administrar oportunidades y colaborar en tiempo real dentro del equipo es excepcional.

Inconvénients

La interfaz resulta confusa y poco intuitiva, lo que ha llevado a que nuestro equipo de ventas tenga dificultades para adaptarse y aprovechar al máximo la plataforma. Además, el proceso de implementación fue problemático, con retrasos y falta de apoyo por parte del equipo de soporte de Salesforce.

Avantages

Salesforce sales cloud has been adaptable to meet the needs of our veterinary clinic.

Inconvénients

It is difficult to access full functionality when using it on a mobile phone

Avantages

What’s not to like? There are so many features and it’s really user friendly. We have a new CRM and still revert to Salesforce for certain data and tasks.

Inconvénients

The security features, but it’s necessary. The additional verification steps are a bit annoying when you’re in a rush, but it’s a great feature to protect your data.

Avantages

ease of use, filtering is very flexible.

Inconvénients

it lags sometimes that becomes a but frustrating.

Avantages

Sales force has an easy user interface that can be easily customize her user roles

Inconvénients

The cost of data storage is pretty high so depending how much information you store in sales force it can get pricey

Avantages

User friendly
Trustable
Easy to catch earlier adopters
easy to customize dashboards

Inconvénients

I used SF at pearson edutacation, I think could be itegrated with digital educational solutions

Avantages

It is always the same for many business types.

Inconvénients

The UI isn't friendly at all, not intuitive. Hard to use if you don't remember step by step tutorial.

Avantages

Salesforce Sales cloud provides AI insights to help automate your pipeline at different stages if already using salesforce.

Inconvénients

Salesforce Sales Cloud is over-priced for what similar competitors can deliver.

Avantages

Organized system to do a variety of tasks.

Inconvénients

Due to the variety of tasks, the system would go down frequently.

Avantages

it is easy to read sometimes and the different colors are useful.

Inconvénients

it is not compatible with our software at times and it doesnt have all of the capabilities we need. any software updates cause MAJOR fails for customers. the system is too basic for real time updates and cant always mirror what the customers see online in their accounts. this software is for less involved purposes. i dont think it can keep up

Avantages

Salesforce is easy to navigate and is vastly considered a good platform to manage customers. It's easy to communicate with coworkers and keep records of customers. I also really love the salesforce trail trainings.

Inconvénients

It can sometimes be confusing to pull reports and get the information you need.

Avantages

Salesforce does a great job of allowing my team and I to look at all the available job postings. It does a great job of keeping everything organized and updated.

Inconvénients

Salesforce is an excellent product, I have nothing bad to say about it.

Avantages

Die einfache Bedienung, der Support, durch die Cloud Weltweit erreichbar.

Inconvénients

Einrichtung und Lizenzkosten sind schon sehr hoch.

Avantages

It was easy to use, and the way everything was set up, you could easily find what you were looking for.

Inconvénients

Sometimes it would crash unexpectedly which happens with software from time to time. Or you couldn't find a page cause it would give you the 404 error

Avantages

You have the chance to combine all in one platform with Sales Force. You can save client information, appointments, historical data, etc.

Inconvénients

Maybe it's a little hard to understand all features but at the end it's worth it. It's such a great help to make our Labor days easier.

Avantages

Ease for use and specialy app is very good

Inconvénients

No one issue I have with this app and it's very usefull

Avantages

The organization of the sales process from targeting up to closing the deal.

Inconvénients

The linking to other software such as Nxgen.

Avantages

Salesforce has been really helpful to us with our marketing and sales efforts. Teams can use it to track sales processes and other company data that is collected both during and after the process with ease. With so many features and add-ons, it's hard to say where Salesforce's influence ends. I use it every day for work to send emails, keep track of applicants for internal initiatives, and submit reports.

Inconvénients

Because it is subscription-based, it is not an inexpensive product at first. This technology will not yield a return on investment for internal departments other than those in sales and marketing.

Avantages

Its wide range of marketing functionalities aimed to manage and create lead generation campaigns

Inconvénients

It is not very easy to use for a beginner, campaigns creation and hierarchy is specifically difficult to handle at first

Avantages

I love the overall look of the program, it is very customizable to ensure you are seeing only what you need or want to see which is awesome, and it also helps you to navigate through varying stages of a task/order.

Inconvénients

Sometimes with certain issues or exceptions, it could be hard to relay information to other people or teams, which caused patients to occasionally "fall through the cracks". I feel like the program could be a bit more streamlined; however, that being said I also feel like my company uses SF to perform a job function that it was not truly intended to be used for.

Avantages

Easy to use, stay up to date and organized with all leads, customers and anything in the pipeline. also very easy to cover other people with the notes feature.

Inconvénients

a bit to setup but once its setup it is super easy to use.

Avantages

- very good functionalities
- central location for all the sales and account management activities

Inconvénients

- Lack of training and understanding with other team members

Avantages

Salesforce made it very for my company to list all available jobs we are staffing.

Inconvénients

What I liked least about Salesforce was how overwhelming the dashboard can be.