Lattice

Avantages

We chose Lattice because of the fantastic integration Lattice had with Slack. Lattice pulse surveys were delivered via slack making this extremely easy for employees to respond to and engagement. As soon as we implemented, our participation exploded and the team were thankful. Lattice UI/UX was brilliant and we also particularly liked their 1 on 1 feature powering high quality 1 on 1s across the business.

Inconvénients

Unfortunately, Lattice was only performance management and we really wanted to consolidate our tools into a more vertically integrated stack. Lattice didn't have an HRIS capability at the time which meant we needed to continue using BambooHR and this added cost and complexity to our people stack at the time. They also had a very limited response capability to pulse which is something we really missed after moving from Officevibe.

Avantages

Goal management is easy.
Performance management is fast and effective.
1:1 functionality is great.
Grow module makes it easy to find what is next for our team members.

Inconvénients

Some reporting aspects of OKRs. I have to export it into Excel and filter it to get the information I need.
Feedback and recognition seem to be a bit more subdued than they could be.
Challenges with different exchange rates broke our merit cycle. We had to calculate this outside of Lattice.
I cannot wait to have group meeting functionality that mimics 1:1s.

Avantages

The survey feature is a great tool for our company. We use this to gain valuable insights into the sentiments of employees regularly over the year. We also make use of the reviews feature twice a year to conduct our performance feedback cycles. These are wonderful tools for managers who have all the previous feedback, 1:1s, updates and other data from Lattice at hand when completing their performance reviews.

Inconvénients

I find the data quite difficult to navigate with certain features. Some of the analytics are really amazing, and the info we get from the surveys is really wonderful. However, when it comes to more intricate reporting Lattice doesn't make it easy to find the data I am looking for. For example, figuring out which managers have not yet completed their downwards reviews.

Avantages

With Lattice, not only is the platform great as a full "people success" suite of tools, but it is easy to use and easy to implement and enhance thanks to Lattice's fantastic team of client support (tech support, implementation consultants, customer success reps, etc...). From our perspective, we initially purchased Lattice as a solution to a manual and broken performance management process, but what we got was so much more than that. Now, we are using the tool to help manage and scale our compensation structure and practices across our organization and enhance our bonus payout process using Compensation Cycles. We are also developing comprehensive career pathing tools to help our employees better understand what their career trajectory could look like with us. That alone has helped us improve our people success strategy by lightyears and we are still barely scratching the surface of this tool's true impact and capability.

Inconvénients

Two things - 1. It is not cheap (but with that, you get what you pay for and this tool is worth every penny) and 2. It is very customizable and has a ton of capabilities - so don't go into it without a basic understanding/strategy of how you will use the tools (do this to help maximize your user adoption, spend and overall value)

Avantages

I like modern and sleek look of Lattice and how many different features they have. It's really useful to be able to add on the features and I know Lattice is always creating more. The thing I LOVE the most about Lattice is their customer support options. They have sooo many useful tutorials and the chat support is always available and incredibly fast and helpful.

Inconvénients

Lattice has a ton of functionality but occasionally I find moments where they are missing features I find basic like dates appearing in the performance review packets or ability to mass download data.

Avantages

All customizable features:
1:1's
Employee engagement surveys
Performance reviews
360's
eNPS
Other customizable surveys

Inconvénients

Inability to export data in all areas of the tool (employee engagement surveys, etc)

Alternatives envisagées 

Pourquoi passer à Lattice

Avantages

I'm gonna be honest and say that the best feature offered by Lattice by far is the feedback that you can provide and receive. Depending on your team and your own performance, you can end up having a library of impressive feedbacks showing your commitment to your work or to your team. It is a great way of building up morale and also it is easier to get a pay rise when you have literally hundreds of good feedbacks about your work ethics.

Inconvénients

Lattice tries to do a little bit of everything and sometimes it comes short. For instance, after a review with my manager, the platform try to create a checklist of everything that has been discussed and prepares that for the next week. In a lot of ways, it is a positive, but for some reason, it feels like it comes up short.

Avantages

For performance management + employee engagement, their features are super helpful. Reviews, Feedback, 1:1s, and Grow offer a lot of great features to identify, record, and improve performance of each employee. All the features tie into one another so it's really comprehensive. The Engagement feature is great for administering surveys to gather feedback + build action plans, which you can do within the platform as well. They also just rolled out AI in their platform which is pretty cool.

Inconvénients

Setting up the platform or trying to navigate it is at times confusing and not intuitive - for example, it requires a few extra clicks to get where you want to be, or if you want to change a specific option you may have to upload a spreadsheet instead of there just being a setting, etc. Not the end of the world but like I said can be confusing. It's also pricier than other options out there.

Alternatives envisagées 

Avantages

The system works well. We rarely see systems bugs and the modules seem to interconnect quite well. Our employees have adopted certain aspects of the tool readily- namely feedback, surveys, 1x1s, and reviews. I like that I can impersonate an employee so I'm able to see what they're seeing in order to provide helpful troubleshooting guidance. The customer support team is excellent.

Inconvénients

Some aspects of the system are not intuitive and it takes multiple clicks to get to an area that shouldn't be buried. For example- a manager of managers who wants to view progress of their direct reports on review completion during the review cycle, really needs to dig to get to the right screen to view progress.

Avantages

The various tools and flexibility within the system. We also love the consistent upgrades and new feature releases. They are always seamlessly.

Inconvénients

Some areas are a little more difficult to navigate but the support team has always come to the rescue.

Avantages

Updates, 1x1s, semester reviews, OKRs and of course, the possibility to create knowledge trails

Inconvénients

The software itself has a few bugs from time to time, not allowing updates to happen, and also the possibility of transfering the same OKR to new semesters after closed

Avantages

Lattice sits at the center of many of our management practices. We leverage the Updates feature to create valuable time in 1:1s, which we also manage in Lattice. We also use their Goal and Growth modules to manage OKRs and Individual Development Plans, respectively, allowing us to track and drive conversations between managers and teams. This also creates a ton of transparency for us as an organization.

Inconvénients

Some of the survey and review administration can be less than intuitive to find or implement. Keep building out reporting and a UX-focused admin panel!

Avantages

Having a central place to manage 1:1s and performance reviews is an improvement to managing those functions in a more ad hoc manner (i.e. in documents, note taking apps, etc.)

Inconvénients

1) The ability to sync action items from 1:1s or goals to other task management applications. Not being able to do so creates duplicate system management issues to have a consolidated to-do list.
2) The ability document ad hoc meetings in addition to recurring 1:1s, using the 1:1 template and functionality.
3) The ability to more easily manage OKRs, including the ability to sort and make bulk updates.

Avantages

I like how customizable our review cycle can be. I also like the Slack integration.

Inconvénients

There is a bit of a learning curve, but it's overall great to use.

Avantages

How easy it is to navigate and use. Easy to teach others.

Inconvénients

That you cannot talk to anyone when you have an issue. It is hard to try and explain and issue in an email. Recently had to send 15 emails to get a situation fixed.

Alternatives envisagées 

Pourquoi passer à Lattice

Avantages

Lattice is very intuitive in it's design of end employee use. When unrolling new products, leaders and employees are able to absorb navigation fairly quickly

Inconvénients

There's a lot of features that seem to be built off of specific customization or backend architecture set up that doesn't quite connect seamlessly across platforms. For example, some permissions are easily created for the engagement platform that are not available in the Performance Platform. Or there are Feedback Prompts built into the system, but they are not customizable.

Avantages

Lattice stands out for its focus on continuous employee development, regular feedback, and aligning individual goals with company objectives, making it an invaluable tool for fostering a high-performance culture.

Inconvénients

I don't have any issues to point out with this platform.

Avantages

I appreciate how Lattice provides a customizable solution that our People Team has tailored to foster a culture of continuous feedback, growth, and accountability. This customization enhances performance for both employees and managers.

Inconvénients

I do not have any cons with Lattice. Lattice is helping our organizations enhance our performance in every area possible.

Avantages

What I enjoy most about Lattice is the ability to automate things. As a smaller HR team, it is great to utilize a platform that can perform tasks and streamline them.

Inconvénients

I don't have any complaints about Lattice thus far. It has been a great platform and addition to the business. The broader team also seems to feel the same.

Avantages

Lattice has been a great addition to our company. Previously we were using different systems for tracking, survey, and performance reviews. With Lattice we're able to move all of those things into one system. We are also able to do things with Lattice that we didn't do before (ie meeting agendas)!

Inconvénients

We'd love to have a group meeting agenda option. There's word of it coming soon, so can't wait!

Avantages

Documenting and assisting managers and staff with one on ones.
Goal setting options and customization

Inconvénients

There have been a few custom reports or tweaks that would be nice.

Lattice is linked directly to our HRIS and we can not make changes in Lattice that are not in the HRIS - Example, if we wanted a person to be a shared manager or supervisor in Lattice, but did not want to make that change in HRIS.

Avantages

How many different things you can do in the tool: Annual Performance Reviews, Weekly 1:1s, give kudos/recognition to coworkers, and check-in questions for career goals/development! We've used lattice for 4+ years now and it continues to be our go-to tool for all of these reasons.

Inconvénients

Learning to set up different things in Lattice is not as straightforward and easy. I spent a good amount of time trying to learn how to do custom questions and templates, so having easier guides or instructions in Lattice would be nice for the user.

Avantages

Lattice is very easy to use and their customer support is stellar. Not only does the HR team love it but employees say it is the best system they have ever used too!

Inconvénients

From time to time there are little glitches. But nothing the customer service team can not assist with. If there is no work around to a problem we can leave product feedback and it is taken seriously.

Avantages

I appreciate that our "Praise" channel is integrated within Lattice (or vice versa) - that allows one to document feedback for colleagues and share it with the HR Team while also praising the colleague publicly within the organization.

Inconvénients

I would like lattice to be tied to my HR or Benefits which is Rippling

Avantages

Once set up, the engagement surveys and performance reviews provide real insights into our employee's experience and professional journey at the company.

Inconvénients

Some of the back end setup for the surveys and reviews could be a little more intuitive.

Avantages

Everything from selection through implementation has been easy and wonderful

Inconvénients

honestly it has been a breeze so far - no large negative feedback

Avantages

Ease of use, comprehensive review system, excellent support

Inconvénients

Tends to be a bit confusing and sometimes it's not intuitive to drill down to the level we want.

Avantages

the easy way you can determine your objectives and monitor results through the whole year

Inconvénients

it requires too much training to get full usability

Avantages

Come tutti i software simili ha i suoi pregi ma anche i supi difetti

Inconvénients

Molte funzionalita' hanno bisogno di essere migliorate visto il prezzo che offrono

Avantages

I like that the tool has an easy to use interface which helps ease the process of performance review which fosters improvement in productivity.

Inconvénients

The cost is considerably high compared to its alternatives

Avantages

I like the performance review and survey capabilities. I like that you can filter survey data by role, gender, performance, etc.

Inconvénients

I wish that the compensation module was included in the base product. I also wish that you could track performance reviews of a single person across time and download them all.

Avantages

Easy UI. Simple. Straight and to the point.

Inconvénients

No cons it does a good job. The only Con is they require me to use this for extra work to do. :)

Avantages

It has good UX for employees and on the administrative side. Lattice Grow is a great feature that incorporates in to employee 1:1's and also the performance review cycle

Inconvénients

it can be really tricky to make changes

Avantages

We use lattice for company and individual goal setting. I like that it creates a transparent way to share goals; I can see everyone's goals and they can see mine. This is great to track progress for growth/promotion reasons and it keeps me accountable. This also gives me a view into goals across departments so I gain more insight into the overall business.

Inconvénients

My least favourite thing about lattice is the UI itself. I do not always find its pathways clear, and therefore, navigating can be tricky.

Avantages

Lattice makes performance management and employee engagement easy. It helps managers keep up and stay connected with their employees and it helps keep employees on track.

Inconvénients

I wish it integrated with our HRIS system

Avantages

Lattice creates a great user experience for both employees and administrators. It's easy to use, aesthetically pleasing, and makes performance management tasks more efficient.

Inconvénients

Lattice still lacks some features that would be helpful to my team, such as the ability to download parts of the org chart instead of the entire chart.

Avantages

I like the intuitive platform lattice provides for all user experience. The data insights are very powerful in driving engagement and usage.

Inconvénients

Some of the reports I try to download are a bit messy to deal with/clean up for quick stats.

Avantages

Easy to use as an admin. You can set up reviews, surveys, etc.

Inconvénients

I'd like more features around compensation management. Otherwise it's great all around.

Avantages

How others in the company can see your updates and progress.

Inconvénients

Weekly updates. Sometimes what we do weekly is often re-iterated multiple times since it asks the same questions.

Avantages

As an employee I have found Lattice to be performing ok for quarterly reviews that we conduct. The interface is easy enough for us to select reviewers, write reviews, and receive feedback. We used the built-in Peoplism survey to conduct an DEIB survey and the reporting is great. I found it easy to understand the results and drill down where needed.

Inconvénients

1. when I am on the homepage I am often lost in trying to understand where I am supposed to go to complete the task (though the recent update on the homepage for ongoing tasks helps a ton).2. It's probably just my employer, but I feel like we are not using Lattice to its full potential. The only things we ever use are the reviews, vibe surveys, pulse surveys, and very rarely custom surveys targeting specific topics. The feedback and OKR function are rarely touched and only recently did we start using 1-1s. 3. We want to be choosing the reviewers for our next review cycle at an ongoing basis, and the opening and closing windows do not facilitate this process.

Avantages

Intuitive user interface that is very clean and easy to navigate.

Inconvénients

So far I liked every thing about lattice.

Avantages

Clean and easy UI/UIX. Reporting Is solid.

Inconvénients

Can be glitchy at time. Search ability could be better.

Avantages

Very user friendly. You can set up your engagement surveys and performance management cycles quite easily.

Inconvénients

Better reporting for the engagement survey results.

Avantages

Easy to navigate. Quick customer service responses. 1:1 feature is up on screen with every meeting to capture information. Engagement surveys & performance reviews are clean and easy.

Inconvénients

Based on feedback from managers not having an overview on 1:1 notes like you would in an excel document that can be beneficial when it comes time to review employee’s performance during EOY cycle.

Avantages

I love the feature where you can update daily, weekly, or monthly on your Lattice. Also, goal setting is great. It helps getting on-track with goals you create and you can provide any updates and progress you have made.

Inconvénients

The small part of goal-setting. It doesn't suit my preferred ease of use.

Avantages

When it comes to managing human resources at work, Lattice offers best features
It makes employee engagement, recognition and rewarding easy

Inconvénients

Lattice has really handled well and reasons to doubt it

Avantages

La posibilidad de gestionar el talento dentro de la empresa, generar informes de rendimiento, definir los OKR y medir fácilmente los resultados de cada empleado

Inconvénients

Puede resultar un poco costoso al principio

Avantages

The ease of use and ability to customize. The implementation went smoothly and it has been well received internally. Love the Q&A feature.

Inconvénients

Nothing really that we've found is missing in the functionality.

Avantages

Very easy to use. Very efficient customer support

Inconvénients

Lack of functionality in terms of anonymity

Avantages

Es muy sencillo de manejar. Puedes redactar tu ciclo de evaluación de desempeño, aplicarlo a cada equipo y solicitar sus respuestas. Además, al estar integrado con Slack, es fácil notificar a todos los empleados sobre encuestas, su propia evaluación o la evaluación de compañeros.

Inconvénients

No es fácil entender Lattice por cuenta propia, necesitamos contactar con un experto.

Alternatives envisagées