iubenda

Avantages

It's an affordable and easy-to-use service. I could set and install the script very easily on my website, and the price is acceptable.

Inconvénients

Nothing in particular. Overall I'm having a good experience.

Avantages

Iubenda provides an easy way to generate privacy policy to comply with all international privacy laws like GDPR, CCPA, etc. Plus, once you generate privacy policy you can easily keep it updated as things change. Iubenda stays on top of the laws around the world, so they adjust and add more stuff to help users comply with new laws. They recently added CCPA compliance, and it was a breeze to activate and add to our privacy policy. In addition to the privacy policy, their cookie solution is indispensable. We set up Google Tag Manager integration to allow for prior blocking of cookies, and everything works without issues.

Inconvénients

The service itself is great, there are really no cons. However, the only thing where I would like to see improvement is support times. They can be a bit slow to respond, but do help with the issues. The other thing, I wish they would add more service providers quicker to grow their database.

Avantages

Nothing worth mentioning here. I'm writing this review to get their management's attention, maybe they don't know how bad their customer support team is.

Inconvénients

First and most importantly, they have an incompetent customer support team who barely replies to our concerns and forget about the 24/7 support that they say they have. Go contact them on chat and good luck after that if anyone replied to you. Very difficult to integrate with other platforms, and as explained above, no support for the integration.

Avantages

With iubenda, making safety and privacy policies is a cakewalk, instead of taking a gamble on a public privacy or cookie policy (without knowing if it benefits the company) or paying loads of cash on an attorney to draft one. When you install iubenda, it will automatically scan the existing site and provide you with the option to personally choose the extensions, plugins, and services you use. Based on such data, iubenda will design custom privacy and cookie disclaimer for your website.

Inconvénients

It's not the software I had issues with but rather the expectation that a single individual should be capable of ensuring a webpage complies with all applicable laws. A website-scanning tool is available to assist you in locating potential new services to include, although it is not entirely reliable just yet.

Avantages

There are several benefits to using iubenda for GDPR compliance. First, it can help ensure that your data is properly collected and stored. Second, it can automate the consent process so you don't have to check each individual pop-up or Formfield on your website. And finally, once users have given their consent, iubenda will keep track of this information so you always know who has agreed to receive marketing messages from your company. It keeps your policies constantly updated by a team of top-level lawyers, so you don't need to check the law variations compulsively to remain compliant with them.

Inconvénients

It's an advanced platform since it offers a suite of tools. It should be easy to use, but it can be overwhelming since there are so many options. It is also quite expensive, but that's fair since they are the best on the market in my opinion.

Alternatives envisagées 

Pourquoi passer à iubenda

Avantages

I first met the representative of iUbenda back in 2015 at The Startup Summit Berlin and instantly grabbed his business card when I realized their product is a perfect marriage between the current (at the time)/future web/app development and the tech legal world. For someone who isn't fluent at all in legal language, it was at first intimidating, however, iUbenda exceeded my expectations with step by step guiding process, easy setup, vast knowledge base, and smooth implementation. I love the visual and easy-to-understand user interface, that I can rest assured knowing iUbenda is keeping up with the constant law changes and instantly notifying me so I can update my policies. The customer care is also wonderful and I can only highly recommend it.

Inconvénients

No complaints! They just keep growing and making it better with each update.

Avantages

The interface is plain English and simple point-and-click selections when configuring are easy to use and understand. Easy to add local requirements to reference Laws in our country

Inconvénients

Nothing I don't like - it does what I want and doesn;t bother me with sections I decide not to use - other than to warn me that I may be noncompliant, which is fine

Avantages

You can easily scale the solution up or down.

Inconvénients

The Customer Support takes too long to answer a question.

Your crawler is in our opinion misleading; it often highlights missing compliances for no reason

Avantages

I love the idea of iubenda. A great starting place for compliance.

Inconvénients

After six months of complaining that the "core" file used for cookie consent is causing our site to fall in Google's rankings, the company has still not made any changes. More than 70% of their core file is unused by our settings, and that slows down our page load speed enough for our site to now fail Google's Core Web Vitals. They claim they are looking into this, however, it's been six months so I'm writing this poor review to hopefully help motivate the team to fix this. We rely heavily on SEO and have isolated iubenda as our bottleneck, and the team has shown no actionable response.

Avantages

The best privacy policy generator for your site. In a few minutes you can create a complete and accurate policy.

Inconvénients

No defect at the moment. Valid product and quick support.

Avantages

A quality team who brings top notch small business customer service to their clients. Sometimes customer service tickets take a day or so to get a response, but the hands-on help is worth the wait. [sensitive content hidden] is a champ and has been a big help to our business.

Inconvénients

The installation process is clear but not the easiest for people inexperienced with code or website development.

Avantages

iubenda takes the hassle out of privacy and cookie policy creation. Instead of relying on a free privacy/cookie policy (that you don't know if it covers you) or paying tons of money to a lawyer to write one up (that may not cover you in a couple of months as public policies change, iubenda has your back.

iubenda will both scan your website and allow you to manually select different plugins, tools, and features you use on your website. From that information, iubenda puts together a privacy and cookie policy covering exactly what's on your website.

Best part? iubenda allows you to embed a code with your policy on your website that automatically updates and policies change. You don't have to constantly copy/paste new updates as they come out.

iubenda also email you if it detects changes on your website that may require you to update parts of your privacy or cookie policy. Then, you just have to log into their platform, accept or ad those changes, and they will automatically populate to your website.

Inconvénients

iubenda is all-around great, especially if your website is built on a mainline platform and uses plugins or add ons that are popular. However, if you use tools on your website that iubenda doesn't recognize and isn't in their system, you may have to manually add to your privacy or cookie policy.

They are constantly adding to their system, so just because it doesn't recognize something today doesn't mean it won't be added in the future.

Avantages

Iubenda helps me to be in compliance with the GDPR with minimal effort and investment. It is easy to use and is continuously updated according to the requests of the Privacy Guarantor

Inconvénients

some components are a bit expensive but I have saved a lot of time for the development of the websites I manage

Avantages

completeness, effectiveness, safety are crucial aspects for any activity on the web

Inconvénients

customer service is really efficient so, for every question, I always have the answer

Avantages

The ease of use of the software and the huge number of functionality.

Inconvénients

The Consent Solution + Internal Privacy Management price is high and is not progressive based on the traffic

Avantages

Easy to use and really friendly interface

Inconvénients

not as much options to configure the service for any web project. It look the same on every project

Avantages

the integration with the GDPR system was the perfect solution for what we were looking for

Inconvénients

there are no negative notes on the use and integration of the system. has been studied very well. it is functional and functioning in the part of our interest

Avantages

That the features are based on what you have were easy to implement and set up. If you are missing something, you will get notified as it combs your site. Support is super helpful.

Inconvénients

Haven't found anything yet. So far so good!

Avantages

I purchased it because I had an urgent need to resolve the block that had arisen after the GDPR adjustments and also because nobody knew exactly how to comply with the new regulations and finally for the system that analyzes your site and that warns you if you have forgotten some settings.

Inconvénients

I wish there was a system that would automatically and regularly analyze the whole site every month by communicating it to me via email, maybe the service exists and it is I who do not know it, otherwise everything is excellent.

Avantages

If Iubenda didn't exist we would all have to pay a lawyer!

Inconvénients

I think that the only con is that the Consent Solution doesn't match well with Elementor.

Avantages

This software has a great usability, a whole team of lawyers and great assistance; it's also always updated and they send fantastic updates on law; they also have a tutorial for all!

Inconvénients

Nothing, it's perfect, can't find anything I'm not satisfied of

Avantages

The application is complete and provides very valid support for the establishment of innovative startups in Italy.The advantageous cost compared to the notary is highly appreciated

Inconvénients

What is less appreciated is the complexity of the procedure for setting up a new company. It is clear that it depends on Italian law and not on the authors of the software

Avantages

I got a great deal for iubenda from appsumo, very satisfied.

Inconvénients

I don't have any complaints. I don't have any complaints.

Avantages

Simplicity and professionalism are the basis of Iubenda. They have the numbers and the knowledge to be able to follow you in the basic steps and bring you closer to a reality that is often not easy to understand.

Inconvénients

The user-side tools are very simplified, this is a strong point to be able to understand what you are doing but at the same time save precious time.

Avantages

Ease of use and speed in setting the cookie policy and privacy policy. Extremely simple to insert services

Inconvénients

To date nothing. I haven't had any other experiences with other software and I don't think I'll try