Mini Hotel PMS

Avantages

it is easy to use and 24/7 help desk is very helpfull

Inconvénients

nothing, this chanel manager is really good

Avantages

Simple , efective, easy to use , user fiendly

Inconvénients

Simple , efective, easy to use , user fiendly

Avantages

Easy to use, fast, reliable , fast support

Avantages

Easy to use product and easy to learn, helpful and quick assistance.

Inconvénients

Everything what i didnt like or was not easy to use thea are always helpful and try to solve problem as quick is possible

Avantages

Mini Hotel is very simple and easy to use

Inconvénients

There is nothing that I did not like.

Avantages

Greetings
My name is Aloni Shalom and I have been involved in tourism for over 25 years.
I have a vacation home on the Dead Sea, the place is well kept and invested and active for almost 20 years.
Currently I work with Mini Hotel for about 3 consecutive years.
It is important for me to point out that this is a very professional, professional and skilled team, and most importantly a very high level of service consciousness in all departments with a great deal of knowledge in the hotel industry.
The software is very reliable, so far I have not encountered a single malfunction in terms of system operation, accurate system, and client security, very convenient and work friendly.
Quick and professional answer to any question from the entire team, 24/7 telephone answering service anytime, anytime.
This software instantly increases the business cycle.
In my opinion, and after many tests on the subject, the good name of Minnie Hotel goes before them, and they are number one in the field.
Recommend everyone to work with Mini Hotel without any doubts.
Best regards
Aloni

Inconvénients

I liked everything( I liked everything(

Avantages

The system is easy to use and friendly to the eye. There are different colors to show the different type of rooms and the status of each guest. the system is connected to online bookings. The rates system updating makes it easy for our reservation department to give quick and accurate rates.
The Mini Hotel program has an app that makes management follow stats and update guest information in a quick and easy way. It helped us go more green since we stopped photocopying ID's and used the app to take a picture directly to each guest information.

Inconvénients

We are satisfied with the fast officiant answers from the support team, they quickly modificated our requests.

Avantages

The software is easy and user-friendly, it has all the connections to all online sites for selling hotel rooms and all other hotel services. The staff gives excellent service and is available most hours of the day. Very flexible and listen to the customer and always try to help.

Inconvénients

1. Software is always evolving and improving
2. Involve customers in new development.
3. Get feedback from the customer and always try to help.
4. No internet connection faults
5. Reliable and inexpensive software relative to competitors

Avantages

This software helps us in all deprtments across our small properties. With this software we are faster and we prevent mistakes.

Inconvénients

There are still funktions that we don’t using, but every day we find more and more useful points, just randomly.

Avantages

The software is very easy to use, very flexible and contains many functions that help manage the hotel. Our hotel also has attractions and other products that we sell via mini hotel.

Inconvénients

Canceled transactions cannot be deleted in guest accounts.

Avantages

Gestión de calendarios y conexión con diferentes canales de venta. Interface intuitiva y ágil. Gestor de reportes. Panel de tarifas y restricciones. Equipo de soporte técnico súper eficiente.

Inconvénients

Sin comentarios en este campo, muy conformes con el servicio en general.

Avantages

La facilidad de uso, y la atención del equipo de soporte

Inconvénients

Me gustaría que haya un manual o instructivo para consultar.

Avantages

La atención que recibi de [SENSITIVE CONTENT]! Las habitaciones ficticias que me han instalado me ayuda a hacer un overbooking que es muy importante especialmente cuando clientes no pagan todavía pero tampoco queremos cancelarle las reservas hasta que tengamos otra pagada esta función me faltó con otro channelmaneger que probé en pasado, la atención al cliente es superior a lo esperado.

Inconvénients

No hay ningún inconveniente, lo único que se pudiera mejorar son los colores en las listas de precios para poder ver más rápido qué habitación está abierta y cuál esta cerrada pero funciona bien también con 1 y 0

Avantages

Su versión web facilitó bastante la funcionalidad en relación a la versión de escritorio.

Inconvénients

El software puede resultar lento para algunas funciones que requieren de actividad continua. A su vez permanece loggeado por muy poco tiempo lo que implica un reingreso a la cuenta cada ciertos minutos sin actividad. Está pensado para equipos de trabajo amplios donde cada uno tiene una función específica, pero siento que se dificulta su funcionamiento cuando se requiere cubrir una posición multitasking como en hoteles de menor categoría. En más de una oportunidad hemos requerido un blanqueo de contraseñas general porque el sistema directamente desconoce la de cada uno de los miembros de la organización. También puede ser tediosa la carga de datos y tarifas en los portales.

Avantages

This very user friendly program enables us to run a very efficient business and takes alot of stress off the management side. The integration with mailchimp is a great bonus so that we can advertise very easily.

Inconvénients

There are no faults that i can think of .

Avantages

it takes all parts of my business, I feel that I control everything, Also the support is very good.

Inconvénients

the interface can be a bit better, all other aspects are good enough.

Avantages

It made it very easy for us to connect to all the otas . And to manage all the rates from one place

Inconvénients

At the beginning the financial part was a bit difficult for us but after some arrangements everything was perfect

Avantages

Very intuitive software, easy to learn, multilingual, great interfaces with booking engines, locks.
Has many reports and statistics.

Inconvénients

I would like to have a promotion feature

Avantages

El calendario, los informes y el channel manager

Inconvénients

Le faltan datos para cargar en la pestaña de cada pasajero y la facturación no es un proceso fácil de manejar por cualquiera

Avantages

easy prduct to opperate
very kind assistance of the stuff

Inconvénients

most of the issues are efficient , and useful

Avantages

The software is so easy to use ! Regardless of your ability to use technology anyone can easily learn this program . I can quickly and easily pull up my bookings to check guests in . Customer service out of this world. You are treated like family with no question being considered silly.

Inconvénients

Not many cons as an amazing product . I have requested that on the app the motel room appear when the booking comes through as an email. Currently it shows me the travellers s name how many guests in the group dates of check-in and departure and payment method that is the only thing missing is room # . This leaves you jumping from email over to app .

Avantages

Me gusta la conexión con los canales, y la posibilidad de e mails y sus variedades, también todo lo que te permite controlar y funciones. Estoy muy satisfecho

Inconvénients

La parte de contabilidad que no me permita colocar gastos en función del tipo de caja
La versión online no me gusto ni me sentí cómodo trabajando visualmente sumado a que no cuenta con las mismas funciones aun.

Avantages

Es simple de utilizar y claro, me gusta que se pueda conectar con booking y otras plataformas

Inconvénients

Se cierra todo el tiempo y no lo puedo utilizar.

Avantages

Facilidad para operar y ordenar las reservas

Inconvénients

La versión en celular es poco práctica.

Enviaron un versión para Google Chrome, pero la puedo iniciar solo si lo hago desde el mensaje que enviaron