Salesforce Platform

Avantages

Il est bon et facile à utiliser pour le développement d'autres applications

Inconvénients

Je ne vois pas en quoi ce logiciel est compliqué

Avantages

Plusieurs fonctionnalité qui facilite l'automatisation de processus.
Interface simple et bon outil de reporting

Inconvénients

Une certaine complexité initiale peut découragé certain usagé

Avantages

1. Efficient tool to automate IT activities.
2. Reliable and good in performance for all operations.
3. A centralized platform to interact and give users access , permissions.

Inconvénients

1. Too costly to handle and manage for small businesses.
2. UI can be improved with the modern templates.
3. Due to multiple features the product is complex and learning curve is huge.

Avantages

It’s easy to not only process payments but see the entire account payment history. It helps reduce the time I spend on looking into customer accounts by having to use only one software . It gives in-depth customer insights enabling me to customize offers effectively.

Inconvénients

Salesforce can be challenging to navigate due to its layout and the lack of a visually appealing interface. This can make it difficult to quickly access information as it’s hard to see with the current format.

Avantages

Very robust in its integrations and community

Inconvénients

Too complex for small business or in our case, non-profit

Avantages

What I like most about this platform is that with little to no coding, we can easily integrate.

Inconvénients

It's very easy to use and takes all the company's needs into account. Plus, the updates are great!

Avantages

Easy to navigate and use. A program we use daily to help us process orders, pipeline cleaning etc.

Inconvénients

Some data hard to find, external programs needed.

Avantages

An all inclusive suite where we can manage data and create workflows all in one platform instead of using separate tools or platforms.

Inconvénients

It is not as flexible as an inbuilt workflow system and takes time to learn.

Avantages

We use Salesforce platform to realize the large data flow and communication across different departments.

Inconvénients

The limitation exists for the big data management. For example, the duplicate data exists in the system and we need to do the manual merging.

Avantages

Salesforce is great! it is very beneficial and provides different services.

Inconvénients

Nothing. It is easy to navigate and has a lot of features.

Avantages

Outlook plug in was one of the best features by far, live updates instead of having to refresh browser

Inconvénients

navigating the tabs and pages (individually having to close each tab)

Avantages

The biggest pro about the Salesforce Platform is its centralized data management system. All of the features are easy to utilize and accessible for the client.

Inconvénients

I would say the cost for the Salesforce Platform can be a barrier, particularly for smaller companies and startups.

Avantages

Salesforce App Cloud is a comprehensive platform that offers a suite of tools designed for building, managing, and deploying business applications. It integrates various services including Heroku, Force.com, and AppExchange, making it versatile for different types of app development.

Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party systems. This feature is particularly beneficial for businesses looking to maintain a unified ecosystem. The platform also offers robust security features, ensuring data protection and compliance with industry standards.

The user interface is intuitive and user-friendly, facilitating rapid app development and deployment, even for those with limited coding experience. This is enhanced by a rich set of pre-built components and templates available through AppExchange.

Overall, Salesforce App Cloud is an effective solution for enterprises looking to streamline their application development process, particularly those already invested in the Salesforce ecosystem. Its robust features and integrations make it a powerful tool for creating a wide range of business applications.

Inconvénients

The platform may present a steep learning curve for beginners, and the cost can be a consideration for small businesses or individual developers.

Avantages

It offers multiple mechanisms to control sales and track issues also customer invoices due to its integrations

Inconvénients

Screens are very convoluted with lots of information that might not be useful. Navigation can also be very confusing for first time users

Avantages

I love how they have turned a database program into an interactive place where companies can create a singular source of truth surrounding every aspect of business operations.

Inconvénients

Some limitations are common sense additions that have been neglected in favor of flashy, new features. Reporting is limited and has many issues, one of which is they barely support it currently with little/no improvements while pushing users towards their Analytics Add-On - which has many improvements that were requested on Reports.

Alternatives envisagées 

Avantages

It has tons of features and an enormous capacity to create processes management, automations, integrations and

Inconvénients

A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations.

Avantages

The platform is hugely scalable and adaptable for the majority of business needs.
Our requirement for business process automation and data integration is complex and not met by the majority of providers. The Salesforce platform is integral to our strategy and meets both our current and near future needs.

Inconvénients

The scale of the platforn does require the correct knowledge to get the most out of it.
Whilst its plug & play for basic reuqirements, for anyone with a good level of systems ecperience, to get a complex use case designed and built and maintained requires significant investment.

Avantages

Aspect is the emphasis on data management and analytics.

Inconvénients

Salesforce's extensive capabilities mean that it can have a steep learning curve, particularly for new users. It may take some time and training for employees to become proficient in using the platform to its full potential.

Avantages

Customization is priceless. It can be done at all level and be done for what a person or what a department requires which makes it versatile.

Inconvénients

With much customization, sometimes it is hard to get something fixed or changed.

Avantages

It is a system where you can find your accounts and any other data you are looking for.

Inconvénients

Not very easy to navigate, user interface is not very friendly

Avantages

What I really like about Salesforce Platform is that it is very easy to customize. you can personalize it to suit your needs, add more modules, and customize the software to fit the business's needs. For example, our sales team can send out personalized emails to customers, which are more effective.

Inconvénients

what I don't like about Salesforce is the lack of adoption and the synchronization problem with the system

Alternatives envisagées 

Avantages

The platform has extended capabilities to build any use case

Inconvénients

The platform is becoming more and more complex and maintenance costs can be high

Avantages

The platform is used daily and does the job for us

Inconvénients

Nothing to say that is negative about this

Avantages

Salesforce makes it easy to manage customers and their accounts.

Inconvénients

The price and the complexity of the platform.

Avantages

Simpplr is my favorite part of the platform. I love the sandboxes so we can test before deploying.

Inconvénients

It can become a complicated admin mess.