Salesforce Platform

Avantages

Il est bon et facile à utiliser pour le développement d'autres applications

Inconvénients

Je ne vois pas en quoi ce logiciel est compliqué

Avantages

Plusieurs fonctionnalité qui facilite l'automatisation de processus.
Interface simple et bon outil de reporting

Inconvénients

Une certaine complexité initiale peut découragé certain usagé

Avantages

Salesforce has a large, active community and extensive documentation. The Trailblazer Community provides forums, user groups, and events for networking and support. Additionally, Trailhead offers free, interactive learning modules for users of all skill levels.

Inconvénients

Although Salesforce is highly customizable, certain limitations within its framework can make it difficult to implement very specific or unique requirements without resorting to workarounds or third-party solutions.

Avantages

Our approach means that we have all key business processes (and subsequent data) in one location. This also provided consistency in approach and allows us to transform our processes as we adopt onto Salesforce.
The tool itself is incredibly flexible and powerful, and has never failed to meet our needs.

Inconvénients

Development / developers need to be expert in Salesforce code, a non-technical user is not able to configure the system, even with 'easy' requirements. It's not a massive issue BUT one that small/medium size organisations need to plan for.

Avantages

It’s easy to not only process payments but see the entire account payment history. It helps reduce the time I spend on looking into customer accounts by having to use only one software . It gives in-depth customer insights enabling me to customize offers effectively.

Inconvénients

Salesforce can be challenging to navigate due to its layout and the lack of a visually appealing interface. This can make it difficult to quickly access information as it’s hard to see with the current format.

Avantages

Very robust in its integrations and community

Inconvénients

Too complex for small business or in our case, non-profit

Avantages

Administrating
HR process control
Sales activities
Reports

Inconvénients

It was too expensive to make automation and further development of the platform. The support was not reachable always.

Alternatives envisagées 

Pourquoi passer à Salesforce Platform

Avantages

Easy to navigate and use. A program we use daily to help us process orders, pipeline cleaning etc.

Inconvénients

Some data hard to find, external programs needed.

Avantages

An all inclusive suite where we can manage data and create workflows all in one platform instead of using separate tools or platforms.

Inconvénients

It is not as flexible as an inbuilt workflow system and takes time to learn.

Avantages

We use Salesforce platform to realize the large data flow and communication across different departments.

Inconvénients

The limitation exists for the big data management. For example, the duplicate data exists in the system and we need to do the manual merging.

Avantages

Outlook plug in was one of the best features by far, live updates instead of having to refresh browser

Inconvénients

navigating the tabs and pages (individually having to close each tab)

Avantages

I love all the many features available for use.

Inconvénients

I do not like the way it looks, it could be more complex more beautiful. L

Avantages

Salesforce App Cloud is a comprehensive platform that offers a suite of tools designed for building, managing, and deploying business applications. It integrates various services including Heroku, Force.com, and AppExchange, making it versatile for different types of app development.

Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party systems. This feature is particularly beneficial for businesses looking to maintain a unified ecosystem. The platform also offers robust security features, ensuring data protection and compliance with industry standards.

The user interface is intuitive and user-friendly, facilitating rapid app development and deployment, even for those with limited coding experience. This is enhanced by a rich set of pre-built components and templates available through AppExchange.

Overall, Salesforce App Cloud is an effective solution for enterprises looking to streamline their application development process, particularly those already invested in the Salesforce ecosystem. Its robust features and integrations make it a powerful tool for creating a wide range of business applications.

Inconvénients

The platform may present a steep learning curve for beginners, and the cost can be a consideration for small businesses or individual developers.

Avantages

The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any business to have a consolidated software for all their business need.

Inconvénients

The price range in comparison to other products.

Avantages

I like most about Salesforce is its powerful CRM capabilities. I can effortlessly track and manage customer interactions in one place.

Inconvénients

It can be overwhelming with its numerous features. Navigating through all the options can be confusing for a new user.

Avantages

The platform is hugely scalable and adaptable for the majority of business needs.
Our requirement for business process automation and data integration is complex and not met by the majority of providers. The Salesforce platform is integral to our strategy and meets both our current and near future needs.

Inconvénients

The scale of the platforn does require the correct knowledge to get the most out of it.
Whilst its plug & play for basic reuqirements, for anyone with a good level of systems ecperience, to get a complex use case designed and built and maintained requires significant investment.

Avantages

It can do anything you need it do and it can be customized to multiple business units.

Inconvénients

The cost of getting things set up the way you want them is large from both a time and monetary perspective

Avantages

We can easily organize tasks, set deadlines, and prioritize activities with just a few taps. The app's streamlined design makes it a joy to use, whether you're managing personal errands or professional projects.

Inconvénients

Better competition with Chrome using ...

Avantages

easy to use,
can stay in touch with my partners and clients on a regular basis

Inconvénients

no cons i can think of at this moment. I depend on salesforce on a daily basis.

Avantages

The Vendors response to our customized request.

Inconvénients

How things are prioritized when changes are requested.

Avantages

I love the reporting helps to realign resources rapidly to really grow.

Inconvénients

I don't like the set up it's difficult to if you never set one up before

Avantages

I like that there are different features that help track what is sold and targets

Inconvénients

I dislike the layout of the software and think it should be more accessibile or have the option for these features

Avantages

The platform has extended capabilities to build any use case

Inconvénients

The platform is becoming more and more complex and maintenance costs can be high

Avantages

Easy to use / updates quickly - room for several dashboards - everything under one system . Easy to edit

Inconvénients

It takes a lot of steps to change or update dashboard . Limited amount of dashboards . So we have to rearrange dashboard when implementing new procedures

Avantages

fillable forms with drop down boxes allow easy and quick data input

Inconvénients

Not easy to filter or search, or build reports