Oracle PeopleSoft
4,1
(279 avis)
PeopleSoft IT Asset Management (ITAM) est une solution cloud qui aide les entreprises à gérer l'ensemble du cycle de...
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En savoir plus sur EMS
EMS Event Management Software est une plateforme cloud de gestion d'événements. Elle permet aux utilisateurs de créer et d'approuver des réservations et des services.
Les fonctionnalités clés d'EMS comprennent la planification des réunions et des salles de réunion, l'hôtellerie, la gestion de l'espace de travail, la gestion des conférences, la gestion des événements, la visioconférence, la planification des salles de classe, la planification des examens, l'analytique, ainsi que l'utilisation et l'optimisation de l'espace. Son outil de gestion des conférences et événements est utilisé pour créer et approuver des réservations et des services, ainsi que pour générer et distribuer des rapports.
La plateforme permet aux utilisateurs de suivre l'utilisation de l'espace, les annulations, les types de groupe et de réunion et les modifications de service liées aux mesures critiques. La solution est également fournie avec l'application mobile EMS pour iOS et Android qui permet aux utilisateurs de gérer des réservations dans des espaces non gérés. EMS peut intégrer des systèmes d'information scolaire, Microsoft Exchange, Outlook, G Suite, Google Agenda, Skype Entreprise, etc.
EMS - Prix
EMS n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de EMS est disponible à partir de 9 000,00 $US/année.
À partir de :
9 000,00 $US/année
Version gratuite :
Non
Version d'essai gratuite :
Non
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EMS - Avis
Évaluation des fonctionnalités
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Tous les avis sur EMS
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49 avis
Taylor
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 24/10/2018
Exceptional product and very user friendly
Overall EMS Event Management Software is very easy to use and tracks data very well. The reporting options that are available are very helpful to get out to our staff and tracking events and billing is very easy to do.
Avantages
I really enjoyed all the capabilites EMS has with its event booking software. It is very customizable and easy to book and track events. It made event planning very easy when we manage thousands of events per year.
Inconvénients
There isn't much I do not like about this software. EMS does have a bigger software that allows you to customize for different user groups who oversee different venues within the operation but I do wish they had a smaller version of this.
Brian
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 22/02/2024
Bethel University Administrator
All in all, it's a good experience. Hoping that there will be more improvements and enhancements coming, but all in all, it's a good product.
Avantages
Fairly robust options when it comes to scheduling and event management. It is very hard to create double bookings, which happened weekly with our old software. It is fairly intuitive and easy for most WebApp users to "get" pretty quickly out of the gate. Reports to share information with campus partners is detailed and customizeable so they can see what they need to see or want to see, they can just get their info, or they can see info for the whole event.
Inconvénients
I don't know what industry standards are, but it seems pretty pricy for the annual license. Also, I wish that customer suggestions or fix ideas were taken more to heart - I have suggested several things and pointed out errors that are deemed as "Will not implement" when clearly something should be done. Also, timeliness on what they do promise has been an issue. They say this is coming, and then 2 years go by and it's still not there. -- that was more in my early days of using it - I think that has stopped because they know they do not want to promise something and then take years to deliver.
Ricardo
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 08/01/2025
EMS, understanding
We use EMS for all our events and will soon add some digital signage that connects to EMS.
Avantages
EMS is a great tool. The more one understands the product the more it can do. The training has made our area even better.
Inconvénients
not sure at this time. We will continue to work with the staff to find what works best for us.
Utilisateur vérifié
- Secteur d'activité : Eau/gaz/électricité
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
3,0
Publié le 05/06/2018
User-friendly compared to other systems but missing features
Avantages
At this time, I am able to complete everything I need with EMS (specifically Web Client EMS). You can customize your reports and easily schedule events. You can also add as much or as little detail as you need.
Inconvénients
Customer Service has not been easy to work with (at least for us as Web based clients) and usually can not fix our issues. We have to fix them ourselves.
Sue
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 23/09/2024
JMU's experience with EMS
We've been using EMS since 2012 and have been very pleased with the product. It's used throughout our campus and we have about 95% of our spaces in EMS (vehicles, outdoor spaces, promotional spaces, info tables, etc).
Avantages
The granularity of being able to allow many schedulers throughout campus to schedule their own spaces.
Inconvénients
Customer support when they moved from phone calls to online tickets.
Merrill
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 29/02/2024
EMS Use on a Small Campus
I have been happy with the product. As EMS has grow within Accruent it has been harder to know our reps and get basic support
Avantages
I like the layout and structure and power of event organization
Inconvénients
Overtime where they have developed has been more for flex space and international business I feel and less the original higher ed use and it need to coordinate with gmail
Réponse de Accruent
Hello! Thank you for your EMS review! At Accruent, we are constantly working to better meet your needs and expectations, and this feedback is crucial to that process! We will pass this along to our product team.
Thank you again.
Répondu le 04/03/2024
Sarah
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 24/09/2024
Great Database But could be more user friendly
I have worked with EMS 10 years and was part of the configuration process. I find it's a very powerful database that is vastly better than other alternatives I have seen. however, my experience has been one of seeing my coworkers abandoning the database in favor of other platforms they find more user-friendly. Our IT department abandoned it in favor of Service Now, our catering staff abandoned it in favor a catering-specific product, and my new department head prefers to use Salesforce because she likes the reporting feature better, even though EMS does a better job of resource management.
Avantages
EMS is a powerful database that is able to retain a lot of complex data.
Inconvénients
The search features are a bit old school -- they require people to know more about data entry than is currently taught in schools. Most people these days don't seem familiar with the concept of entering names last-name-first for example, but EMS still requires that 1st contact names be set up and searched for this way. I would advise either a more intelligent search feature that can search for a string ("george") as both a first and a last name or a new format that breaks the name down into two fields.
Kari
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 23/09/2024
love it, but customer service solutions could improve
I have been using EMS for over 10 years both in a configuration role and day to day use for event reservations, invoicing, etc. I love it, and teach others on my campus to love it also. There are a few significant changes I would love to see, but overall I love the program and how much it helps with event planning and space reservations
Avantages
functionality and ability to configure for many different use cases
Inconvénients
customer service support when there are issues. jump through a lot of hoops submitting tickets and have to ask 7 times or more for a video call. this makes every ticket take months to resolve.
Katie
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 24/09/2024
EMS scheduler
As a "super" scheduler on our campus I use EMS heavily. I keep al of the info stored for all of our simple to complex reservations. It is helpful to have an all in one tool
Avantages
The ease of use and many different ways to use it on our campus
Inconvénients
Some areas can be a bit cumbersome. Our billing process is very cumbersome. I will be meeting with someone from the genius bar today to see if it can be streamlined.
Erin
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 14/12/2024
Easy Scheduling
Avantages
Easy way to schedule appointments and verify insurance eligibility.
Inconvénients
There are sometimes glitches in the system but they are usually fixed same day.
Jessica
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 23/09/2024
EMS - Great product, unlike others out there
We've been using EMS since early 2013 and have implemented several buildings, teams and other things since then. We have recently expanded to our academic classes as well
Avantages
The usability and functionality of the product
The wizard
The tools - especially the ability to manipulate certain pieces of the reservation
The reporting and queries
Inconvénients
The 50 character limit on so many things
The inability to copy diagrams easily
The user interface (which may be fixed)
The boxy-ness of the desktop client (which may be fixed soon!)
Serena
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 23/09/2024
EMS - it gets the job done
My overall experience using EMS has been ok. We use it at all times at work. We currently have over 400 space managers on campus. I have trained several of them. Many of them have said they wish EMS were laid out different. Everyone thinks you have to click "confirmation" instead of "change status" to change the status.
Avantages
I like that people across campus can create reservations and include their Dining Services, Transportation Services, AV Services, etc. I like that Public Safety can see the number of people in a space at any given time.
Inconvénients
The way it looks. It looks like it is from 1995. When I go to send a confirmation email, EMS outlines and puts into red words it does not know, or it glitches when I write anything in the email.
Kristy
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 24/09/2024
LeTourneau University and EMS
I have loved diving into the reporting and figuring out how to make it work the best for our campus.
Avantages
I love how easy it is to use and how we have integrated it throughout our campus.
Inconvénients
Sometimes there are things that we need that it can not do, and we provide feedback, but do not feel like we are heard, except at the Insights conference. I feel like there our ideas are really heard.
Sandra
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 08/03/2024
EMS Survey
Very disppointed with support a couple years ago but now it's a bit better. It still would be nice if there was an online chat option for help here and there with the sysem. I usually have to search and search the help documentation and take a few guesses if I need to implement something new.
Avantages
I like that it will not allow me to double book anything... unless I really insist.
I like the calendar feature
Inconvénients
It's very hard to figure out and find features that help to get the job done. Support to do so was very poor but seems to have gotten better lately.
There's a strange, back-door type method to fix the configuration on a combo room but I appreciate knowing the trick
Réponse de Accruent
Thank you for your honest feedback! At Accruent, we strive to meet your needs and expectations at all times, and this input will help us further improve. We will pass your feedback along to the product and support teams.
Répondu le 18/03/2024
Jessa
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 23/09/2024
Overall positive experience
Very good- once you figure out the system it’s more or less easy to use, the only issue is making it make sense to a non-tech based user
Avantages
Utilization, easy layout in the dashboard. Minimal imaging, updated training academy
Inconvénients
Clunky to edit post creation rooms, not entirely logical user interface
Jason
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 23/09/2024
System Administrator
Great product that meets our needs. Easy to use and move around for our students.
Avantages
Functionality and ease of use. We love the interactive nature.
Inconvénients
Sometimes customer service has suffered but it is getting better every day.
Andrew
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 23/09/2024
EMS Space and Event Management
Avantages
Ability to add services and spaces in one place.
Inconvénients
The EMS fat client is old and outdated. Makes it really hard for someone who manages one space.
Neeta
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 23/09/2024
Scheduling and engagement manager
Overall my experience with EmS has been positive however the interface could be better for the desktop client.
Avantages
I like the ability for desktop users to manage space requests. I also like the ability to add services to requests.
Inconvénients
I would like to be able to manage reservations at the booking level rather than the reservation level to allow seamless management of reservations across multiple departments.
Sheree
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 23/09/2024
EMS the good and the bad
I schedule, run reports, add academic classes
Avantages
Being able to create views and areas to see spaces that I use more often.
Inconvénients
Sometimes hard to find the help I am looking for.
Cathy
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 26/06/2024
Excellent Scheduling Tool
Excellent, very consistent and reliable tool
Avantages
ease of scheduling and communicating to both customers and vendors
Inconvénients
Limited ability to customize the webapp tool for customer use
Brittany
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
4,0
Publié le 23/09/2024
From a newbie!
Very positive and well received by users.
Avantages
The ability to interact with the end user. The previous product we used did not allow the end user to access their reservation/request changes in real time.
Inconvénients
It's a pro and a con... There is just so much. It is everchanging.
Yourdonus
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 23/09/2024
EMS Solution's
Still working on the usage and knowledge base.
Avantages
The scheduling system, Reporting, reports
Inconvénients
configuration, Master calendar, billing
Utilisateur vérifié
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 29/02/2024
Very funconal
very help affordable software that allows us to reserve spaces all over campus.
Avantages
We like EMS as it has a lot of flexibility that allows us to use it how we want to.
Inconvénients
the lack of an api for integration. we wanted to integrate more with it but couldn't accomplish what we wanted.
Réponse de Accruent
Hello! Thank you for leaving your review of EMS. At Accruent, we're constantly striving to meet your needs and exceed your expectations - and this feedback is crucial to that process. Thank you again.
Répondu le 04/03/2024
Shantel
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 24/09/2024
Office coordinator
Avantages
It makes creating reservations, billing and creating invoices easier. I like that I can send the confirmation from the tool as well.
Inconvénients
I currently do not have any cons as I am still learning the product
Jim
- Secteur d'activité : Relations gouvernementales
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 23/09/2024
IDA likes EMS
we love it--very easy to use for reserving conference rooms -- 250 plus conference rooms in two HQ buildings
Avantages
very easy to use for entire company--1000 plus
Inconvénients
would love to take EMS to the cloud; we have EMS on-prem software right now
