Candid

Avantages

After using the software I got hook on creating orders. I like that you can customize the order number. This help to keep all orders organized.

Inconvénients

Although all orders will have same information, they should allow users to choose order template styles.

Avantages

I like the net30 terms and secure credit card processing. I like how my wholesale customers have to select the items they are purchasing from a "storefront" rather than email me with vague orders. They get to "see" exactly what they are ordering just like on any website.

Inconvénients

I have had to do a lot of handholding to get my customers to understand how to order on this platform and how to pay on this platform. I was *hoping* the switch from Quickbooks invoicing/payments to Candid invoicing/payments would be seamless, but unfortunately it has not been as straightforward as I had hoped. I also like the fact that I could host on my own website, but when I explored that option I felt it was really pricey and so I have stayed with the hosting on Candid.

Avantages

Integration and setup was super easy and straightforward. Order management is mostly user friendly.

Inconvénients

The biggest bummers for our small business have been lack of customization when it comes to out of stock inventory, which has led to some overselling issues. As well as lack of basic reporting.

Avantages

I like that is easy to navigate through each heading. Orders are saved and simple to regenerate.

Inconvénients

As it is right now I don’t really feel there is anything to dislike.

Avantages

As a wholesaler, Candid makes our business possible, period. The platform provides all of the tools that we need to sell to our customers and help our own customers thrive.

Inconvénients

No cons! Any time you have a suggestion for an improvement they take it seriously, and nail it!

Alternatives envisagées 

Pourquoi choisir Candid 

Logiciel antérieur 

Pourquoi passer à Candid

Avantages

We can quickly process all the steps of a wholesale order in this tool, which saves valuable time. Our customers seem to be able to place orders pretty easily, although some have complained that the interface is too confusing. For some, it's fine; for others, lots of friction.

Inconvénients

The interface updates are occasionally bewildering. Last week, I spent a huge amount of time trying to do a basic function (activate an item from our Shopify catalog), and it used to be simple... but then it wasn't. Huge time suck.

Avantages

Excellent wholesale ordering, order management and invoicing software. Intuitive and easy to use, makes communication and order editing between brands and buyers super easy and clear. Integration with my e-commerce site makes updating product catalog pretty much automatic.

Inconvénients

Occasionally I have issues with product prices not importing correctly from my shopify site.

Avantages

It is very user friendly. Love everything about this website, it has helped out business out a lot.

The customer service and dev team. Everyone I have met has offered tremendous help, and is very kind to us. 10/10 quality

Inconvénients

You know we have had a tremendous experience when a Con does not stand out to us.

Avantages

Fast and friendly communication, swift packing and posting, and everything was as ordered. Also wonderful, that they sells unique products, made by local artists and micro companies.

Inconvénients

(We ordered to Europe, so everything has to go via customs and hence is slower and costs more but of course Candid is not to blame for this :-) )

Avantages

We love the Zapier integration for order management. The catalog was very easy to set-up & manage. Also, they have THE BEST customer support team out there. We are a wholesale bakery that delivers locally in Chicago so we do not ship any of our products. When we first starting setting up Candid, a lot of communication was geared towards shipping. Working with the Candid team, they created a feature that allowed us toggle on/off for shipping or delivery.

Inconvénients

I think it would be nice to be able to to customize our automated emails during the order process.

Avantages

Candid is my personal favorite wholesale management platform (both as a retailer and a brand) because it categorically simplifies and supports the REAL process of transacting a wholesale relationship.

Inconvénients

I can't think of any issues I have had.

Avantages

I like the wealth of information available to access on the spot form. I find it very useful to have it all in one place.

Inconvénients

I struggled with the search function in the beginning but I got that straightened out pretty quickly. I don’t have any complaints.

Avantages

We use Candid to share about our non-profit and research foundations and grant opportunities.

Inconvénients

Completing the profile is helpful but can be time-consuming.