VideoAsk

Avantages

- Personalization: It's very powerful to have custom paths according to what users choose;- Build your own chatbots using video: I've never seen any other tool do this, but you can build an automated chatbot that explains people all the steps in real time. And the best thing: Able to schedule a demo inside videoask without needing to leave the experience

Inconvénients

Integration with Hubspot. Instead of this being easy, it can be difficult to use because we want to track the responses to Hubspot into custom fields. The way we solved this is using the API, but having the direct integration could be better.

Avantages

I love that we can integrate our booing software directly into the VideoAsk which helps to really streamline the process that our leads are going through with us. I love that we can brand it to our ProjectBox brand including the way that it is designed and the messaging throughout. With a bit of planning it is incredibly easy to set up and integrate with our existing tools and the feedback that we receive from people about it is amazing. Our conversion rate for enquiries has skyrocketed using this software.

Inconvénients

There is nothing I really don't like, the things that I had an issue with at the start have all been fixed. It can be a little difficult to remember where settings are for particular things but once you know, you know.

Avantages

I like the templates and would like to see more of those.

Inconvénients

I use VideoAsk in my Typeform employee application, but the video size is so limited that many applicants are unable to upload their short videos.

I also don't like that I can't change the order of the reviews that come or separate the video reviews from the written reviews.

Avantages

This is my go-to video tool, mate! Love the modern design and interactive features, it's a beaut.

Inconvénients

Nah, can't fault it, really. Use this app almost every day!

Avantages

It is very nice to be able to create videos of my own brand. This way, my company looks more formal and engaging.

Inconvénients

Some features and settings can be difficult to find sometimes. Other than that, most of the problems that I had bad experiences were fixed with the updates.

Avantages

I love how easy it is to make it fit any purpose, from surveys, to upsell funnels.

Inconvénients

I honestly don't find any faults. It's always worked as expected, and I find the UI very intuitive.

Avantages

The different personalization for lead capture or customer experience, allowing to add logic that depending of an answer will go to a specific route, giving options for leaving text, video reviews and allowing to capture pictures too.

Inconvénients

Probably that the integrations to other apps it is still on the making.

Avantages

I was impressed by the ease and simplicity of the platform. The ability to create custom video chats for potential clients, job applicants, or any other purpose was a game changer for me. I really appreciated the different options available, like text and audio, for those situations where video isn't possible.

Inconvénients

The only thing I could mention is that sometimes the video or audio quality can be affected by internet connection problems, which can hinder smooth and clear communication. However, this is not a problem unique to VideoAsk and is something that can happen with any video communication platform.

Avantages

I'm currently using it to qualify leads and guide them to specific resources on my website, depending on what makes the most sense for their needs. Love the fact you can integrate it with Calendly so people can book sessions with you directly from the videoask. I'm also a fan of how foolproof it is to embed it within my website.

I think the best thing about this software is that it allows you to metaphorically walk people through your website and give them a taste of your personality, which lowers the trust barrier because people can see your face.

Inconvénients

It's on the pricier side IMO but there's not yet anything quite like it competition-wise, so it's hard to compare it to other products. That said, I think if you're getting hella conversions from deploying it, it's the type of thing that will pay for itself a million times over.

Avantages

Videoask has a lot of diverse features. It can be customized to your needs. Their API is quite powerful as well. We use it to share quests in gamifying travel experiences.

Inconvénients

The minutes, I would say. Since we are doing it primarily for video quests, it really will consume more minutes since we use videoask as a creative experience for our market.

Avantages

Llevo un tiempo probando vídeo Ask y resulta una herramienta muy potente para cualificar y captar clientes. Es una manera de crear un embudo de venta dependiendo del sector en el que te encuentras. Personalmente me gusta mucho el template de cualificación de cliente potencial. En pocos pasos y después de subir mis vídeos, ya tengo un buen embudo que ayuda a generar confianza en mis captaciónes.

Inconvénients

De momento estoy en período de prueba... Le veo mucho potencial. Pero veo aún que el mercado no se familiariza muy fácil con el lenguaje o metodología de encuestas con vídeo... Puede ser llamativo, pero quizás por costumbre no tiene la suficiente tracción que esperaba. Supongo que es solo cuestión de tiempo porque si tienes claro tu mensaje y preguntas, los templates te facilitan mucho el trabajo para que la encuesta sea fácil.

Avantages

Se puede personalizar mucho y colocar la información especifica que buscas, además que puedes compartirlo de manera muy sencilla. También puedes enlazarlo con Analytics y eso ayuda a revisar como van tus formularios

Inconvénients

El precio no me gusto mucho, pero al menos la aplicación cumple con lo que propone

Avantages

- It's big revolutionized product from Typeform. Worth to create video quiz & survey.- very useful for brand explanation through video marketing + lead generation.

Inconvénients

- still in development for some small function but not critical.

Avantages

Fácil de usar y de integrar en la web o correos, muy intuitiva

Inconvénients

Me falta la opción de poder volver atrás en el flujo de vídeos. La opción de grabar pantalla compartida le falta evolucionar, no te ves la cara ni puedes ver las notas

Avantages

Su implementación es muy sencilla y es un recurso muy interesante mandar videos personalizados.

Inconvénients

El precio. Es bastante caro a mi modo de verdad. Los planes inferiores tienen poca capacidad para alto tráfico.

Avantages

We use VideoAsk for our customer onboarding and it's been a great way to set ourselves apart from the typical onboarding experience.

Inconvénients

Some of the settings are not where you'd intuitively think they are when setting up a flow.

Avantages

My favorite thing about VideoAsk is how easy it is for the people submitting responses to me. They don't need to download an app or create an account. In some cases I don't even need to require a name or email!

Inconvénients

VideoAsk is constantly improving. I look forward to updates that continue to address video and audio quality.

Avantages

We use with mental health assessments. So much better to have a patient respond to a person asking intake questions, instead of using generic forms. Response has been amazing. Video Ask allows us to work: creatively, logically, and efficiently. We put them to the test with 80 question assessments with multiples of guides, meaning we manage over 5,000 questions, and we have found this easy to do. We can work quickly, we haven't ever lost completed work, and feel fully supported by VideoAsk/Typeform.
A true blessing they do BAA's

Inconvénients

We did struggle with one of their beta implementations. VideoAsk to Google Sheets reliability wasn't where we needed it, but they were clear it was a beta function and they helped work around using webhooks.

Avantages

It's extremely easy to use. As a national entertainment business with an HQ in one city, it's awesome to be able to audition new hosts all across the country using VideoAsk. It totally changed our hiring process. Our audition rates are through the roof, and the quality of hires has increased as well.

It's intuitive to use, and can work with our automation software to get instant updates when auditions take place etc.

Inconvénients

It's not the most complex system every created, and there are some features that are paywalled behind more expensive plans - but for what we need we're not really missing out.

The closed captioning of videos isn't always accurate, but it's easy enough to change. I wish it could be a bit more consistent, or you could train it to recognise brand names etc.

Avantages

Ease of use and implementation. Preset options are easy to replicate and you are able to receive immediate, real-time feedback.

Inconvénients

I am not a fan of the customer service only being through VideoAsk... I get it, but it would be helpful to have a hotline/email for a designated sales or engineering representative. Our company has over 850 employees, and we use VideoAsk strictly for internal communication. It would be nice to have fully customizable dropdowns or text entries that we can change (for example, I don't need their email, but it would be nice to have their department as a dropdown).

Avantages

What I like most is how seamless the experience is for the user. This increases engagement and the likelihood of them responding and following through. It removes the pain points from communicating asynchronously through video, and allows teachers and coaches to keep the conversation going beyond the usual live conferencing platforms.

Inconvénients

Some of the more advanced features have acted up from time to time with minor bugs, but the team has always been super helpful in solving them as quickly as possible.

Avantages

We set it up once and let it run on it's own! Super low maintenance.

Inconvénients

Nothing. It was easy to use and we are very happy with it.

Avantages

It's so easy to get going! All of my users and staff managed to learn how to use it really quickly.
I use it for e-learning and it's been a game changer.

Inconvénients

The price increases based on the minutes you consume, it can be difficult to manage the budget this way.

Avantages

I have been using videoask for a year now and I am really impressed. It is such an easy way to collect testimonials from customers and clients. The best part is that it's so simple yet effective. I don't think I could go back to the old way of collecting testimonials, which was so time-consuming and tedious.

Inconvénients

This tool is amazing, I don’t have anything to complain about this tool.

Avantages

We use it for new hire on boarding and everyone loves getting to know the person.

Inconvénients

I think it is very robust. It works well for my needs.