monday CRM

Avantages

Monday vous offre un CRM personnalisable, simple d'utilisation autant pour les novices que pour les commerciaux. J'apprécie énormément la flexibilité de l'outil et sa capacité à faciliter le suivi des tâches. Cela m'a permis non seulement d'adapter ses fonctionnalités aux besoins de mes clients, mais aussi de garder un œil sur les différents processus au sein de leur entreprise.

Inconvénients

Je pense que Monday pourrait davantage optimiser l'expérience d'utilisateur. Même si le logiciel est facile à prendre en main, sa configuration n'est pas des plus simples.

Avantages

C'est hyper agréable de travailler sur cette solution : l'ergonomie est bien pensée, l'interface est très belle : ce qui en résulte une prise en main simplifiée pour tous, même ceux qui ne sont pas habitué des CRM

Inconvénients

L'offre basic est trop limitée, ce qui oblige tout de suite à prendre un forfait plus cher et c'est là que le bas blesse : si plus de 4-5 personnes doivent utiliser le CRM on se retrouve très vite avec un cout non négligeable... On aurait aimé un effort sur le prix pour conserver cette solution

Avantages

Monday Sales CRM c'est un logiciel très intéressant pour la gestion des prospects et qui caractérise beaucoup de choses dans les entreprises . Ça m'a tellement aidé pour la gestion des ventes . Je le recommande vivement aux autres . Et également des fonctionnalités incroyables . J'apprécie énormément

Inconvénients

Monday Sales CRM , un logiciel que j'apprécie beaucoup et ce que j'utilise aujourd'hui pour la prospection . Mais ça manque un d'efficacité du service d'assistance . J'espère qu'il vont régler ce problème vite pour le meilleur de ce logiciel .

Avantages

Avec Monday sales CRM je peux gérer les clients et les activités facilement

Inconvénients

Je ne trouve pas des points faibles dans le logiciel

Avantages

Vue sur l’ensemble du pipeline de prospection et vente excellente

Inconvénients

Campagne marketing peut être améliorer !

Avantages

A compact and complete application that will allow you to centralize your company's information. It lets you organize client contacts and related information, so you can create a work plan for those potential clients

Inconvénients

Its price and the learning curve—if you're not used to or haven't used CRM program interfaces—can be a bit complicated at first, but after that, it becomes easier and more natural

Avantages

The software has a very easy to use interface.
It offers us with a 14 day trial after our purchase.
It is very easy to centralize all our customers communication via email.
Easy to organize marketing campaigns thus improving our ROI.

Inconvénients

For the time we have used the software no dislikes.

Avantages

AI email replies and Sale tracking and lead scoring features I Liked and they are doing continuous features addition.

Inconvénients

The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to understand all these feature with any videos you will not get anything

Avantages

it's super easy to use and set up compared to other CRMs I've used

Inconvénients

feature differences between standard and pro arre too vast, there should be another price option with more than 250 actions but less than 25,000

Avantages

Easy to use with so many automations and functions. It made our small team, mighty.

Inconvénients

There is so much that you can do that it can be a little overwhelming.

Avantages

Template customization and easy management.

Inconvénients

The price and the minimum seat quantity of 3

Avantages

Boards may be readily moved and interacted with one another. If you're in the real estate business, I highly recommend this software. Maintain an excellent database. Simple to complete on any device.

Inconvénients

There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product. The inability to do content searches using MondayDoc is a notable omission from Monday.com.

Avantages

The Monday CRM has covered almost all the features which are necessary for project management work, we used this for our company in the past to manage the project operations and experience was good

Inconvénients

There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive

Avantages

It is very affordable compared to other CRM's

Inconvénients

Could not use Monday on a massive scale. Example: sending 400 emails at a time.

Avantages

Was efficient to use and gave me more time to do other aspects of my job

Inconvénients

Wasn’t too sure about it as I had not seen so many reviews on it.

Avantages

Neutrino is Cybersecurity Oriented System Integrator, which works with MSSP model and also classic Integrator Model, both types of deals are easily created, managed and workflow feels very smooth. Our MSSP SOC team processes are fully integrated in Monday, everything become automatic. tasks and reaction which needed up to 8 minutes, downed to 40 seconds.

Inconvénients

So far so good, no major dislikes about product, hope one day cross boarding will be supported ( when data is shared between different boards at one time, and does not affect original data column )

Avantages

The ability to segment data and great visualization of that segmented data. Loved the ability to create custom dashboards.

Inconvénients

I would love the ability to view the dashboards on our digital signage displays using a URL.

Alternatives envisagées 

Pourquoi choisir monday CRM 

Logiciel antérieur 

Pourquoi passer à monday CRM

Avantages

I love the easy of the integrations and automations

Inconvénients

More in-depth training videos would be great. Other than that I haven't found anything I do not like

Avantages

The easy setup and creation of different boards for our pipeline and future lead management. Easy to use and to track. Very user friendly even for our team that is not so user friendly with this type of software

Inconvénients

Terms are sometimes difficult to understand, like sort... not sure what it does until we play around with it and realize that we can alphabetically sort our lead board... email integration is difficult with chrome.
That is why we don't use it yet.

Alternatives envisagées 

Pourquoi passer à monday CRM

Avantages

Monday Sales CRM is customizable, so that the user can create automated workflow that is adaptable to their needs and it can grow and change as the user's company's needs change. It was also among the least expensive/best value CRMs that I looked at.

Inconvénients

The customizable features are a double edged sword, because while they are great, there is quite a bit of time and program knowledge that needs to be acquired in order to properly implement it.

Alternatives envisagées 

Avantages

Coming from Salesforce this is as big step in the right direction. East to learn, use and navigate.

Inconvénients

Learning something new is always difficult, but with time patience and a few online tutorials its not that bad once you get the hang of it.

Avantages

Getting started with Monday is easy and if you ever get stuck, you can rely on the Monday support staff to help you set up your dashboard to meet your company's needs best. I have used Monday for over 3 years and keep finding new gems to help me manage my small business. Having the ability to connect my clients directly to their reports and setting up automated emails to manage customer relations is HUGE and a big time saver!

Inconvénients

I had to think about this and honestly cannot think of anything this product is missing. At one point I was having a problem retrieving some client tasks I accidentally deleted but once I contacted customer support they helped me find where I needed to go to reinstate the files. When deleting you are asked if you are SURE you want to delete and another allows you to undo it while it is deleting. Luckily, there is another option to locate deleted records IF you miss both of these options. LOL! Support had to help me find it but it was there!

Avantages

The most impactful features are the lead management, lead capturing and customer onboarding. It is so easy to use based on my own experience. When I integrated it to my business, it runs smoothly.

Inconvénients

I like all the features but what I like least is the forms. I think it needs a little bit more options. In my case, I sometimes use it but sometimes I don't. I just prefer printed forms and personal transactions. I'm learning to utilize it though and so far, I'm liking it.

Avantages

I love how it keeps my business organised, structured and efficient. As soon as I got on top of my Monday boards and automations/integrations, I started feeling in control and more confident at how my business was running. The thing I like most is just how it acts like my personal assistant. With certain automations set up, I don't even have to think about following up with clients, the software does it for me. I also love the dashboards that give me a quick overview and glimpse into all other boards without having to go into each of them individually.

Inconvénients

It would have to be the mobile and iPad apps. They don't work great, they are a bit clunky, the dashboards pages and workdocs do not load. This is quite frustrating when I'm wanting to check something and I've only got my phone on me. I have gotten used to using my laptop only or going onto safari on my iPad if I need to access it. However it would be really great if the apps themselves could work better.

Avantages

It's one of the more robust project management tool, I've worked with so far. Monday's Paid Plan really has everything you need, and MORE than you'll ever need if you run a small company or a personal project. Very color and very fun.

Inconvénients

The freemium plan is very bare and quickly becomes "working to manage work" rather than making worth and collaboration easier. The pricing model for small business can quickly become burden-some and unsustainable. (What if I want all my staff on there with their login, but some people will only use 1 or 2 times a week based on their role? Nope Full pricing per staff.) So it only works for more office based businesses rather than a more dynamic mixed roles of companies. So as a consulting agency, I can't use deploy it on all my clients and I rather just move away instead of using multitute of same function tools and go through learning curves over and over again.