@EASE

Donor database

Information Captured in Smithers!

Using the @Ease database has really improved the capturing of our information through features such as the receipt notes and qualities. I have access to all our Foundation's information at my finger tips that is so much more specific than what appears in deposit books or the memo line of cheques. Our bookkeeping practices are more sound and error-proof now than before. I also make great use of the mail merge features and report printing for presenting to my Board of Directors.

Big system functionality for a fraction of the price

I've worked with a big database that everyone has heard of and can say that @ease is capable of everything that I ever used that big one for - and at a fraction of the price. Donors, memberships, volunteers - You couldn't ask for more responsive customer service. The tutorials are well worth the time.
Also, I am very happy to support a Canadian-owned company. Not having to worry about fluctuating prices because of differences in exchange rates makes budgeting so much simpler.

@Ease has been able to deliver a multitude of vital services to help us utilize donor...

Pros: We are able to easily capture and track: donor info, donation summaries, and donor trends to help us achieve our fundraising goals. We are able to pull and analyze practically any report that we desire, which is helpful with forecasting campaigns and evaluating our successes. It is also a great tool for scheduling grants, proposals, and Impact Reports, which is important with fundraising and donor stewardship.

Cons: The updates to the software can be complicating and confusing, especially if you have @Ease on a multitude of computers. It can be highly open to human error with data entry, which means you need to remain at a high level of focus when entering donation information. There are times that you need multiple windows open when performing a task, however, you need to close windows that have vital information in order to open up another window that has other vital info that you need, resulting in having to write down information on paper or trying to remember key information.

Working with Ease

The longer I use @Ease, the more I like it - I'll need to run a new kind of report and find the parameters there already. The basic data entry is very easy to do and the accounting data is easy to set up - the System Maintenance options are sensible and easy to set up.

Working with @Ease is a breeze!

Sharron and the crew at Batsch Group are on top of the fundraising world. Always just a phonecall or email away with guidance or advice, with a variety of tutorials and webinars for every situation. I highly recommend @Ease for all of your fundraising needs.

Great fundraising program

Time is always an issue for any organization especially if you have a smaller number of staff taking care of multiple tasks. I find the EASE program easy to learn and the emailing of receipts efficient & time saving. Our rep is wonderful - always responding quickly with solutions to questions that can be unique to our charity.

Donors & Members - managing our most valuable assets

We manage a donor and member database of just over 2000 and growing. Sharron Batsch and the @ease software enables us do do just that. Manage, organize & take control of tracking, receipting, and most importantly acknowledgement of our donors & members. The database is shared among Administration and Professional Development. We have received excellent training from Sharron and absolutlely the very best support.

User Friendly & Great Support

I have been using this software since 2005. When doing mass mail outs Q Express works well with mail merge. Easy to get new donors into the system with Import utility. Customer support is always there to help us.

Anyone can use @Ease

As an Executive Director of a small foundation, I know it is important for me to have access to information as I need it. @Ease has been a great software to use that has been very friendly for someone like me who is not afraid to get their hands in!

Easy peasy donor management software!

@ease is a big part of helping our agency to achieve our fundraising goals

Ease with @EASE

Everything is in one place. I can run amazing reports. It far out performs DonorPerfect or Raisers Edge and it is Canadian.

Easy Fundraising with @EASE

All my development information is consolidated in one spot. No more using Access, Excel or QuickBooks to record information. All available at the click of a button!

Really appreciate how accessible Sharron is to her clients!

@ Ease is the only fundraising tool I am familiar with. I find it very easy to use and maintain and like the reports I can generate from it. I really appreciate how available Sharron is when it comes to needing any type of help or information. I enjoy the tutorials and classes that are provided.

Valuable software program for Hospital Foundations

Always great support from Sharron and team whenever needed. Just a phone call away.
Easy fundraising database to work with.
Great program for generating reports especially when working with auditors and year end.

@Ease makes my job easy!

I have been using @ease for 8 years. Sharron and her team offer excellent support!
@Ease is user friendly and I am able to provide reports, mail lists, etc in minutes.

Excellent Database

Creating reports for finances and CRA. Tracking our donations and campaigns..

Review for @EASE

@EASE has made tracking specific groups very easy. It has also given us a easy and well informed list of all of our contacts, contributions, and helped immensely with charitable receipting and with our fundraising project.

Administrator Coordinator

My experience with @Ease is been excellent. Pleasant to talk to the customer service and the tech support. I have all good praises with @ease people and the software.

SHF Review

Using @Ease is very easy and quick. Not at all cumbersome like some databases. The Q-Xpress feature makes pulling information quick and easy.

Brenda Strafford Centre

Like many a fundraiser, when I was hired I got very little orientation/training. I saw the tutorials etc but had little time to go through them and less time to attend training in Edmonton. There were some internal IT issues as well, so ease of use score is certainly partly on our side to blame. The phone support I receive is outstanding and provided very quickly so that's the best part of my user experience.

@ease has been valuable mostly in tracking our donations and contacts.

@ease has been effective for tracking all donations for our agency and providing reports on donors, contacts and information for our board. It takes time to use and learn but if offers so much more than what we utilize. The purpose of purchasing @ease was that our agency could "grow" into using more features and have it as an agency used database for tracking all external contacts, especially for succession planning.

We are planning to used the DONATE feature and incorporating it in to our special events. When there is something that we need to get from the software and it does not provide it, there is the opportunity to have that feature added for all users purpose.

Being on it and using it is the key to success for any user and they must be trained to have the knowledge and expertise for consistent data input.

Thank you for making my job easier

Even though I still struggle on occasion I don't know what I'd do without the support contract.
We have been with @Ease for over 7 years and its truly a program worth learning. I'm sure if we used it to full capacity the benefits would be even greater!

Easy to learn and user friendly.

Processing donations and printing receipts are fast and easy.
Can track proposals and correspondences relating to a donor, volunteers etc.
Generating various reports is simple.
Import utility is the best. Bringing in new data and updating existing data is very simple with this.
Excellent support from Sharron and her staff.
Easy to do updates & upgrades.

I learnt a lot by just clicking on the tutorials. I always enjoy the training classes done by Sharrron. I have been using this software for 10 years and I never had any complaints.
Now we have started using Donate Now and it is working well for us.

Easy effective donor software program

My experience with the software has been fairly minimal at this point. This is a new position for me and I have been using it for about two months. The basic entries are straight forward and make it easy to keep track of donations and donor information. I took a 'new user' course with Sharron and found her to be extremely helpful and informative. The course opened my eyes to the the wide variety of functions and information that can be monitored with the program. I look forward to implementing many of the options that we are not currently using.