En savoir plus sur CARS+

Thermeon est un fournisseur mondial de solutions logicielles pour la location de voitures, dont le siège est au Royaume-Uni et qui possède des bureaux régionaux aux États-Unis et en Australie. Depuis plus de quarante ans, Thermeon apporte ses connaissances et ses meilleures pratiques dans le secteur de la location de voitures, en fournissant des systèmes de location de véhicules de haute qualité qui aident les entreprises internationales et indépendantes à maximiser leurs revenus et à augmenter leurs ventes. CARS+ fournit les outils nécessaires à la gestion du processus de location, depuis le devis et la comptabilité jusqu'à la saisie des signatures et le traitement des cartes de crédit. CARS+ est utilisé dans le monde entier par la plupart des grandes marques multinationales et des entreprises locales de confiance, aux comptoirs de service, dans la gestion de parcs de véhicules, la comptabilité, la gestion d'entreprise et, surtout, dans les interfaces client web et mobiles.
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CARS+ Logiciel - 1 - aperçu
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CARS+ - Prix

CARS+ n'est pas disponible en version gratuite mais propose un essai gratuit.

À partir de :
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Version gratuite :
Non
Version d'essai gratuite :
Oui

Produits similaires à CARS+

CARS+ - Avis

Note globale

4,3
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Évaluation des fonctionnalités

Rapport qualité-prix
4,6
Fonctionnalités
4,1
Simplicité
4,1
Support client
4,7
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Tous les avis sur CARS+

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15 avis
Maria Eugenia
Maria Eugenia
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 11/04/2018

CARS+ helped us to professionalize and order our operations

Avantages

We have achieved with CARS+ have in the same system all the information required about our car rental service: customer data, vehicles, maintenance, sales, etc ... It is very important to have this information when making an analysis of the performance of our business.

Inconvénients

Sometimes we need different information that is segmented in different menus and we can not put together our own unified report, we have to do several and put together the report or we must request an IQ

Alienor
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
5

4,0
Publié le 30/01/2020

A love hate relationship

While there is still plenty to develop and improve, I have worked with many other systems over the years and I can easily say that Cars+ is the best one out there. It ticks the big boxes like availability management, fleet management and user management and while not perfect and pretty slow, the rate upload system via XML is better than most systems out there.
But it needs a new angle, a new vision and it needs to step in the 21st century. The car rental industry is not very dynamic - we all know that - but times are changing. And eventually if improvements don't happen fast enough, someone else will come in.
I think we all have a love hate relationship with Cars+ as sometimes limitations do frustrate us.
Their support is really good, great people and fast replied. Special thanks to [SENSITIVE CONTENT HIDDEN] who are always super helpful and willing to find a solution for us :)

Avantages

It's the only system out there that understands availability, and that's the most important thing we do!
Ops wise, the user management system is fantastic.

Inconvénients

All the limitations. It is quite hard to do anything outside the box although [SENSITIVE CONTENT HIDDEN] and the XML team in the UK have been really helpful sorting things out for us.
The reporting is not great as not a lot can be exported.

Réponse de Thermeon

Hi,
Thank you for sharing your feedback. We appreciate your input. Please reach out to our support team at [email protected]. Your detailed input helps us improve our services.

Répondu le 30/10/2023
Luka
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
1
Simplicité
1
Support client
3

1,0
Publié le 21/03/2018

Fast support but development is stucked in stone age :(

Mosty problems but we dont have other options :)

Avantages

Its support... cyberquery is also nice addition ... and i lack something else to put as Pros and I need 100 chars to type in this box

Inconvénients

UI, optimisation, ease of use, old school input method, no development, no input for documents or to connect DMS... shame as it have great support and its stucked :(

Réponse de Thermeon

Dear Luka,
Thank you for posting a review. Firstly, please allow me to apologise on behalf of everyone at Thermeon.
As you know,we have a massive amount of industry knowledge and experience and as you highlighted, our support team is second to none. We love what we do and we want all our Clients to experience that exceptional support and service, so it hurts when we fall short of your expectations.
We understand your experience of ¿CARS+¿ is not of the quality you expect. We are aware that your development requests have not met your expectation and we are working to address this. We want this to be the exception and we won't allow for a repeat of this situation. We can't fix the past, but you have my personal commitment that we will find ways to improve the way we serve you.
I will be in contact with you this week to discuss these issues and find a way forward.
Until then, please again accept my most sincere apologies on behalf of everyone on the team.
Thank you
Matilda Walsh

Répondu le 03/04/2018
Utilisateur vérifié
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 12/07/2022

Another CARS+ happy user

Avantages

I have used other multiple car rental software previously but I found CARS+ the most efficient and user friendly software. It is easy to use and moreover it is easy to learn for the new employees too.

Inconvénients

What I have observed that CARS+ is a great software for car rental companies which allows the user to store and retrieve data in different ways. I would like to add only one feature to it is to find a customer's profile or Rental Agreement with the customer's contact number as CARS+ doesn't allows it users to search with the contact phone number.

Réponse de Thermeon

Hi,
Thank you for your positive review

Répondu le 30/10/2023
Jing
Jing
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 12/07/2021

Most powerful system ever seen

Outstanding procut, outstanding service, super nice staff.

Avantages

I love most the logic and process CARS+ is using. It is so well thought and help you to run your business in the most efficient and correct way.

Inconvénients

Webplan not flexible enough, can not view from the end of one month to the beginning of the other month. Also Frontdesk has too many bugs, not able to use. But that is not an issue really as we prefer to use CARS+.

Réponse de Thermeon

Hi,
Thank you for your positive review

Répondu le 03/01/2024
Willy
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 15/03/2018

WE AT HERTZ-PERU HAVE BEEN WORKING WITH CARS+INTERNET FOR ABOUT 15 YEARS AND IT HAS BEEN GREAT

control on every aspect of the rental car business

Avantages

VERSATILITY, ONCE YOU LEARN TO USE IT AND KNOW ALL THE CAPABILITIES IT BECOMES
PART OF YOUR RENTAL BUSINESS. SPECIALLY IS FAST AND RELIABLE.

Inconvénients

PROBABLY THAT IT TAKES AWHILE TO LEARN ALL THE FEATURES BUT THE SUPPORT IS GREAT I CANT FIND ANYTHING ELSE .

MARIO
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
2
Simplicité
3
Support client
5

4,0
Publié le 10/04/2018

Their Team is great (Sales & Support), but it is hard to use the Reports in Excel.

Avantages

Their customer support and Sales are wonderful, they are very helpful and they answer really fast. There are lots of reports (although they are difficult to export and get what you need).

Inconvénients

It is really difficult to export Reports to Excel and get the information that you need, it is difficult to cross the Data. Sometimes you need data from two different reports but it is hard to cross both. The format is not friendly.

Myrna
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

4,0
Publié le 09/04/2018

Since more than 10 years we are working with thermeon supporting our operations in rental...

Fast system, variety of reports, support handling

Avantages

There's a lot of options to manage in the right way all the different areas that involve the vehicle rentals, like opening and closing contracts, diferent types of reports in order to handle our bussines correctly; and so many options more

Inconvénients

A web based system will be helpfull in the future in order to be updated against others system in the market

Miha
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 22/03/2018

The Most Powerful Tool in car rental business. You can setup it totally customized to fit your...

Avantages

- XML integration with most of the brokers (RentalCars, AutoEurope, CarTrawler, BookingGroup, Expedia, etc)
- millions of set up options for rate variations, reporting, fleet planning
- ability to extract raw data

Inconvénients

- no Android App
- no connection of taking phots at pick up (check out) with rental agreement through app

Andy
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 22/02/2018

Easy, efficient and cost effective system / support.

Avantages

Strong controls around the operational part of the business, fleet planning, asset management , rate management, all very good and easy to use.

Inconvénients

to many reports, some give same data / result, maybe the reports could be consolidated, a lot of reports toy can run and reach the same or similar result

Hugo
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 15/03/2018

Very good software!

Avantages

What I like most on Cars+ is the security and confidence that its give to us, 100% of time working properly!

Inconvénients

The thing that they could have better would be the interface, sometimes is not the best fit for training new staff.

BETTY J
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 15/03/2018

BEST DECISION THE COMPANY EVERY MADE

Avantages

THE SUPPORT SYSTEM IS ONE OF ITS KIND. ALWAYS WILLING TO HELP. NO PROBLEM IS TO SMALL FOR THEM TO TAKE TIME OUT TO SOLVE

Ana
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 25/03/2018

It has been very challenging but at the same time rewarding.

Improve rental process and negotiations and set up with clients. Allow us to have a better technological platform and helps us get better and more immediate business.

Avantages

It is very efficient and straight forward once all data has been entered and set up. We definitely see it as a great tool to improve our commercial relationships and negotiations with clients. It will maximize our services and products to get better revenue and offer better customer service at all levels.

Inconvénients

It would be good to have trainers in Spanish that understand our LATAM complexity market in source US and EU.

Brad
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5,0
Publié le 16/01/2014

Great system which caters for all aspects of the car rental industry

We've been using Thermeons cars+ systems for over 15 years for rental collection and returns at all our car rental operations nationally. Implementation is always very straightforward when we open a new location. Training and support is fantastic, with a local team of experts only a phone call away.
As our company has grown, so has our system requirements, and Thermeon have always been able cater to our needs, where it be large scale programming changes, or development of new innovative technologies, they have always kept us in line if not ahead of our competitors.

Sam
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
4

3,0
Publié le 04/11/2021

Cars+

Avantages

Worked well with our inventory and vehicles

Inconvénients

Not in our budget for inventory overhead

Réponse de Thermeon

Hi,
Thank you for sharing your feedback. We appreciate your input. Please reach out to our support team at [email protected] for further concerns.

Répondu le 03/01/2024

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