En savoir plus sur Absorb LMS

Absorb LMS est un puissant LMS (Learning Management System) cloud conçu pour stimuler l'engagement et les résultats d'apprentissage, tout en restant incroyablement évolutif et facile d'utilisation. Les clients sont toujours ravis de la rapidité avec laquelle ils peuvent démarrer, gagner en productivité grâce aux fonctionnalités automatisées et au reporting, tout en étant pris en charge par des experts internes avec accès direct à l'équipe ayant conçu le logiciel. Que vous formiez des employés internes, des audiences externes ou des partenaires internationaux, intégriez du personnel ou développiez de nouvelles compétences, Absorb LMS permet aux clients de s'épanouir grâce à des technologies d'apprentissage qui évoluent avec votre entreprise. Les utilisateurs peuvent créer une marque unique pour différents services ou clients. De plus, son interface apprenant réactive fonctionne sur n'importe quel appareil, comprend un outil d'e-commerce prêt à l'emploi et prend en charge xAPI, SCORM et AICC. Absorb assure la conformité et la sécurité des données avec sérieux, pour garantir la conformité WCAG 2.0 aux apprenants et aux administrateurs, la conformité SOC 2 type 2, ainsi que la conformité au RGPD (règlement général sur la protection des données) et aux serveurs AWS (Amazon Web Service) mondiaux pour mettre en œuvre les opérations de formation internationales. Rejoignez une communauté croissante de clients qui développent des cultures d'apprentissage et génèrent des résultats tangibles.
Absorb LMS Logiciel - 1
Absorb LMS Logiciel - 2
Absorb LMS Logiciel - 3
Absorb LMS Logiciel - 4
Absorb LMS Logiciel - 5
Absorb LMS Logiciel - 6
Vidéo de Absorb LMS
Absorb LMS Logiciel - 1 - aperçu
Absorb LMS Logiciel - 2 - aperçu
Absorb LMS Logiciel - 3 - aperçu
Absorb LMS Logiciel - 4 - aperçu
Absorb LMS Logiciel - 5 - aperçu

Absorb LMS - Prix

Absorb LMS n'est pas disponible en version gratuite mais propose un essai gratuit.

À partir de :
Non fourni par l'éditeur Consulter les tarifs
Version gratuite :
Non
Version d'essai gratuite :
Oui

Produits similaires à Absorb LMS

Parcourir les avis sur Absorb LMS

289 avis sur 289
Classer par :
Victorien
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 08/11/2023

Bon logiciel a

Avantages

Elle me permet de suivre facilement mes cours en ligne.a

Inconvénients

Elle a besoin d'une connection internet stable.

Karim
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 04/04/2023

Absorber le LMS the big

Avantages

J'aime beaucoup le fait de voir la façon dont ça facilite les cours en ligne en tout cas c'est une particularité

Inconvénients

Le seul défaut jusque là est que son interaction est souvent imprécise

Antoinette
Antoinette
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 06/03/2024

Refreshing and innovative LMS product

Customer service team are excellent. Project implementation team also excellent. Smooth implementation process. Overall positive and professional experience with the whole team.

Avantages

The user interface. It is easy to navigate and makes good use of accessibility.

Inconvénients

In the course setup section I would like to see more developer integration options alongside SCORMS, TinCan, AICC etc. OCN requested compliance integrations with the product so it would be good to see something like this added in the future.

Alternatives envisagées 

Docebo

Pourquoi choisir Absorb LMS 

Former LMS feedback indicated non user friendly interface and a lack of usage across OCNs active centres due to this.

Logiciel antérieur 

Moodle

Pourquoi passer à Absorb LMS

ABSORB's price was overall the best out of all for the features and functionality contained within the whole subscription price. The customer service engineers post implementation are also extremely helpful and will always provide alternative solutions or workarounds on the platform too.
Utilisateur vérifié
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
5
Support client
5

4
Publié le 11/12/2024

Fantastic for Corporate Training

Avantages

Fantastic for corporate training and up skilling for teams and users with an easy to use LMS platform

Inconvénients

lacks features needed for more structured long form learning and integration with tools to facilitate this kind of learning eg: Plagiarism Checking or Long form content submissions

Alternatives envisagées 

LearnDash, Brightspace et Litmos

Pourquoi choisir Absorb LMS 

Needed a platform with better support for the teams and admin users

Logiciel antérieur 

Moodle

Pourquoi passer à Absorb LMS

Offered the best all round experience over the other options at an appropriate price point
Abhishek
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
3
Support client
4

3
Publié le 06/02/2025

Absorb LMS - Good but needs lot of work on UI and UX

We used Absorb for almost 4 years to provide learning resources to our members. However, with time we started to receive feedback about the platform being non-intuitive and difficult to navigate. From admin and instructor point of view, we found the system to be difficult to design dashboards, welcome pages. Although, I liked its capability to import SCROM files. Moreover, it was a bit expensive for the experience offered and for our scale.

Avantages

The ability to support different formats such as SCORM

Inconvénients

Well, although it is a decent LMS tool, I would urge the team at Absorb to work on their UI and UX for all stakeholders - Admins, Instructors, and Learners. The UI is not at all intuitive and looks archaic.

Mekhala
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 04/04/2024

Why would I suggest Absorb?

Avantages

Robust reporting and Dashboards - Implementing robust reporting and dashboard features in Absorb LMS involved configuring custom reporting tools and dashboards to track learner progress, performance, and engagement metrics effectively. Customizing reporting for license usage and billing to meet specific organizational requirements has posed complexity, data integration, and usability challenges. Close collaboration between the Absorb billing and internal delivery teams was essential to define reporting requirements and configure custom reports accurately.

Inconvénients

e-Commerce - Business to Customer is one of our lead profit generation initiatives, and we want to create a unique learning experience for individuals interested in shaping their DEI learning journey. Challenges were introduced in secure payment processing, and outdated knowledge-based articles were found in Absorb. Extensive collaboration was required between the finance, IT, and Absorb LMS specialists to identify the payment issues. A temporary solution was enabled to capture the payments that still pose a risk.

Integrations admin authorization - While Absorb has essential integrations on a button click, it has dependencies on the admin authorization between different systems. Admin within Absorb should also have admin privileges in other systems, which is not always the case within the organization.

Sasha
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
3

4
Publié le 20/11/2024

Training Transformation

Absorb LMS revolutionizes digital marketing training from the traditional course approach and presents the most engaging style. While the simplicity and the flexible environment of the platform contribute to the ease of creating and sharing training materials, the variety of content management tools available on the platform contributes to the fun factor of the training itself.

Avantages

Out of the features described above, there are two exciting abilities that set Absorb LMS apart from the competition. While it adapts content based on team member performance, the choice of training content is particularly well suited to the creation of visually rich, highly engaging multimedia content, which enhances knowledge retention and reduces dictionary lookup interruptions in the actual work environment training.

Inconvénients

A few gamification strategies were incorporated in the design. Other basic and complex content translation features. Compared to the previous years, relatively few new advanced assessment tools and resources developed. Limited access to additions to the features on training modules to reflect the specific branding of a company or organization.

Utilisateur vérifié
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 21/03/2024

Great Partnership

It has been my team's experience that with Absorb Learning Management System (LMS) as our partners, we have elevated what the standard for online learning had been in the past. We believe Absorb offers a user-friendly interface and robust functionality that caters to our diverse organizational needs.

Avantages

The easy navigation, customization options, and learner engagement capabilities have empowered our organization to deliver impactful training programs. Backed by a solid customer support, we consider this LMS as a trusted partner in education and training, that has helped us drive educational success and innovation globally.

Inconvénients

We've learned that a perfect Learning Management System is not a reality. Though most functionalities are essential to our success there are many others that don't fit our particular user case.

Alternatives envisagées 

Docebo

Pourquoi choisir Absorb LMS 

Capabilities and especially promised developments where not aligned with our program's needs.

Pourquoi passer à Absorb LMS

Navigation and easiness of use felt more modern and engaging.
Marsha
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/03/2024

Strong LMS

Overall we're most pleased with the admin functionality. The learner view displays nicely and is intuitive. We've had great customer service and always get immediate responses to questions and issues. The technical experts are true experts and have been able to help explain and resolve our issues.

Avantages

Absorb has 3 very strong features: 1. Reporting is fast and can be done across different areas of the platform. 2. Email management allows easy updates or maintenance of default and custom emails. 3. Auto-assignment functionality works very well with key fields.

Inconvénients

We're using Analyze dashboards which are very difficult to troubleshoot with various filter issues. For example, we have a dashboard with 5 filters and if there are no users that fall within the first filter, then the dashboard ignores that filter. This then allows incorrect data to appear for admins.

Ami
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 27/03/2024

Absorb LMS review

I found it to be a valuable tool for managing our organization's L&D initiatives. The platform offered a user-friendly interface that facilitated navigation for all sets of users enhancing overall usability especially since it was our first LMS.

Avantages

One of the aspects I appreciated the most about the Absorb LMS is its user-friendly interface. Navigating through the system was intuitive, which made it easy for both adminis and learners to access courses, track progress, and engage with content seamlessly. Additionally, I found the customizable reporting tools to be exceptionally useful. The ability to generate detailed reports on learner progress, course effectiveness, and other metrics allowed us to make informed decisions and tailor our training programs effectively. Overall, the combination of usability and robust reporting capabilities made Absorb LMS a valuable asset for our organization's learning and development initiatives.

Inconvénients

While the LMS offers many valuable features, one area tat could be improved is its performance on mobile app. Addressing it could enhance the platform's versatility and make it even more adaptable to diverse organizational requirements.
Also, if they had full integration with Opensesame my content management would have been smooth.

Alternatives envisagées 

360Learning, Oracle PeopleSoft, Cornerstone LMS, Docebo et Litmos

Pourquoi passer à Absorb LMS

Cost, performance, customer support and user-friendliness.
Jason
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
5

4
Publié le 16/02/2024

Review of Absorb LMS

Absorb LMS does meet our needs and the people at Absorb are always great partners. I am interested in seeing new products and how we can use Absorb more in our business.

Avantages

Absorb's customer support has always exceeded expectations when needed. Fortunately, we have needed their assistance often, but they have always been a great partner when working through any issues. A great example is working with Absorb's support as we transitioned to a new HRIS platform. I had the pleasure of working with [sensitive content hidden] and he was fantastic. Always quick to reply and willing to help! He made the migration a smooth process! Highly recommend [sensitive content hidden]!

Inconvénients

The new Learner Portal updates are not simple for learners to navigate. We use online courses consisting of several modules/chapters. It has become a challenge for our learners to move to the next module. Please add a button that allows them to move forward to next module.

Utilisateur vérifié
  • Secteur d'activité : Sécurité publique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/04/2024

Absorb LMS Review

It has been overall well. The system is a great way of managing eLearning

Avantages

There are alot of off the shelf templates that can be used. Can customize templates for corporate use. Content can have branching for easier completing multiple items from the same sheet

Inconvénients

I do not find it intutive and so I spend too much time creating items that are not as easy to create from as I would like to see.

Aimee
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 28/03/2024

Great for first time eLearners

overall great experience! Bringing eLearning to our employees will be key to consistant new hire training!

Avantages

Implementation was failry easy and all staff are great with communication and getting things done. TGhey worked within our budget.

Inconvénients

We should have done more training on the Create portion prior to implementation.

Alternatives envisagées 

BambooHR et Litmos

Pourquoi passer à Absorb LMS

functionality vs. cost was the key factgor in decision making. Absorb had more Create options and was lower on cost as well!
Justina
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/01/2024

We Love Absorb

Avantages

Absorb has made it so easy to design custom content and roll-out training courses necessary for our organization. Absorb is easy for our learners to use, and the system has made integrations simple and straight-forward.

Inconvénients

We've had zero issues with Absorb implementation & use.

Alternatives envisagées 

Cornerstone LMS

Pourquoi choisir Absorb LMS 

NAVEX did not allow for custom content creation.
Erin
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/02/2024

Exceptional implementation experience!

Avantages

Our biggest pluses for Absorb are the integration with Salesforce and users being able to take courses directly from salesforce and the ease of use for our admins to create and manage courses.

Our implementation experience with [sensitive content hidden] as our Implementation Manager was exceptional. We always felt informed, supported, and capable of transitioning to our new LMS.

Customer support ranging from the development team to the billing team has been outstanding.

Inconvénients

The only thing we'd love to see is the ability for the Absorb design/customizations be able to transfer over to the Salesforce experience for users, for course branding consistency.

Sarah
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/08/2023

eLearn Anywhere

Excellent, the technology itself, and set up, software? I couldn't ask for anything better when it comes to progressive learning and excelling within a business.

Avantages

In case you're wondering, the LMS stands for learning management system and this is exactly what it is. I can't tell you how many times I've literally depended on this e-learning software to help jog my business / customer focus point of view. This is a very helpful system, it'sseems almost customized to your cloud-content.

Inconvénients

I only have one issue with this system, and of course it would be pricing. I'm a small business, and I work alone, so I was lucky to receive the free trial that I did because it cost around $12 to $17 (I believe) per active user to operate the system per month. It's a top of the line piece of software however the pricing, surely there's another way?

Stefan
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 28/04/2022

Easy to use LMS platform with the right amount of features for our needs

We were looking for an LMS platform for internal training that could be expanded to customer training afterwards. The sales engagement with Absorb LMS has been a great experience, providing us with the tools and knowledge to properly evaluate the platform (including a trial portal which we could test with our own content).

Onboarding was well structured, with a clear plan of tasks to accomplish both on our side and on the vendor side. Absorb provides a series of well-made self-training modules to go through, which complemented the training provided by the implementation project manager.

Compared to other LMS, the platform itself is easy to use while providing a good breadth of features for our use. It's a mature product, with a solid backend. We did not experience any performance issues or security concerns.

Look and feel customization is relatively basic. The interface is also quite rigid: for example, thumbnails or banners must have precise dimensions, otherwise images are stretched. Because of that it requires a lot of efforts, trials and errors, if you want to have a visual experience distinct from the Absorb default.

The main shortcoming we experienced is that some common workflows could be streamlined. They can involve a lot of clicks, which is irritating when you're repeating the same workflow several times in a row. Keyboard shortcuts could be introduced to facilitate some operations, which would alleviate this.

Avantages

Easy to use
Solid onboarding training for admins
Provides content hosting
Supports SCORM and xAPI (Tin Can)
Supports Instructor Led Classes
Zoom integration
BambooHR integration
Salesforce integration
Overall mature platform
Great customer support

Inconvénients

Look and feel customization lacks flexibility
Some workflows could be streamlined, especially for course management
No actual course authoring functionality: users need to import learning objects created with external tools, such as 3rd party eLearning authoring tools. This is fine for our needs, but it would add flexibility if there was at least some content authoring functionalities.

Alternatives envisagées 

Cornerstone LMS et Litmos

Pourquoi passer à Absorb LMS

The intersection of ease of use, features, customer service and costs of Absorb was superior to all other alternatives we considered. Some were superior in terms features but were too expensive for our needs. Some were less expensive but the customer service was a concern. Some were not as user-friendly. It all came down to that equation: ease of use + features + services + costs. Absorb LMS hit the sweet spot for us.
Fidela
  • Secteur d'activité : Relations publiques et communications
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/02/2024

Great product and great services

Avantages

Absorb LMS is well-regarded for its user-friendly interface, robust reporting and analytics features, and its ability to easily integrate with other systems. It also offers a range of customization options to suit different organizational needs. Absorb customer service is very responsive and provides top tier customer support.

Inconvénients

Absorb LMS is alway considering feedback from their customers. It's great that they have an area to provide some feedback and they actually look into it and provide updates from their team.

Utilisateur vérifié
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 12/04/2024

A well rounded LMS with great branding capabilities.

The LMS has been great overall from navigation, content delivery, engagement, and the branding capabilities.

Avantages

The great degree of customization available.

Inconvénients

Some UI features could be improve for a richer experience

Elsie
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 10/04/2024

Absorb more with Absorb

Mostly positive. I especially appreciate how supportive our CSM is to our team. Very responsive when we have questions.

Avantages

Versatile. Great support. Leader in the industry. Lots of content available, as well as the ability to add our own content.

Inconvénients

Learner AI assist would be great as navigation is not always intuitive to some learners. THis is on the roadmap, so that will solve that.

Daniel
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/01/2024

Thank you to Absorb and our CSM

Overall, it has been great working in Absorb, especially compared to my experience with other LMSs. The new releases enable us to incorporate more active learning and engagement into our courses, and our relationship with our CSM is critically helpful in building our offering of educational courses for healthcare professionals.

Avantages

The customer support- our Client Success Manager [sensitive content hidden] is always available to help answer questions, resolve issues, and suggest things we can do with our LMS. It is a load off of my mind to know that no matter the issue, we have our CSM to help us out.

Inconvénients

I'd like to be able to build more custom reports myself (e.g. pulling enrollment numbers and evaluation responses for certain courses automatically) but our CSM has still helped figure out workarounds to pull the information we need.

John
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/01/2024

Exactly What I Needed

The team was outstanding. I received all the support I needed. They spent time with me for onboarding and training and got me up and running quickly. All my questions were answered quickly and the platform itself is reliable, functional and works great.

Avantages

The platform is well crafted, providing options for just about everything I needed. Whenever I had a need, there was a way to get it done.

Inconvénients

The mobile app needs some work. Other than that, everything worked very well.

Amanda
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/01/2024

Absorb LMS Review

[sensitive content hidden] is an awesome Client success manager and has help so much. Sometimes i need to bounce ideas off of him and he is willing to listen and test them. I am happy with the support we recieved after being partnered with [sensitive content hidden].

Avantages

Pulling reports are easy and can export them into excel or set them up for sending out on a timeline to others via email.

Inconvénients

Assigning sometimes is difficult when you have to choose a date and not a month and day. Doesn't allow for flexibility.

Arif
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 30/04/2024

Excellent LMS for integration and data management

Avantages

Extracting data and records for dashboarding is extremely easy with top notch customer service.

Inconvénients

Sometimes it can be confusing to navigate the admin interface

Barbara
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 13/09/2023

Mersino

All in all good.

Avantages

The functionality is very useful. Custome reporting is essential for ROI and I love the support I receive from Claire.

Inconvénients

I would like a little more functionality in reporting, being able to customize them to be more targeted to meet our needs. The videos for basic functionality are not helpful at all. Finding information on the fly, if you need it right away is impossible.

Réponse de Absorb

Hi Barbara, Thanks for sharing your feedback with us. We're sorry your experience hasn't matched expectations recently. We've notified our team and your Customer Success Manager will connect with you to start addressing some of the challenges you've mentioned here in your review. We're looking forward to making things right, and appreciative of the opportunity to get our partnership back on track. Please feel free to reach out to EVP of Client Services, Peggy Pulliam ([email protected]) with any further comments, concerns, or suggestions you wish to share."

Répondu le 03/10/2023
289 avis

Catégories connexes