Hubilo

Avantages

HBS (Hubilo Broad Casting Studio)- Both, the front stage, and backstage experience are impressive- Personally enjoyed the existing engagement options → Emoticon Reactions, Polls, QnA, Chats & GIFs- Provisions of branding- Shifting of speakers to stream, and backstage, as per need- Audience provisions to socialize using chat, lounge rooms, one-on-one meetings- Allowing participants to add life to their profile by adding profile pictures, their current designationsHubilo Event page- Provisions for branding, and ensuring that the platform looks similar and is aligned with the brand language- Ability to add Reception (Featured Events), Agenda, Lounge rooms, sponsorsHubilo dashboard- Ability to bulk upload contacts using CSV- Email manager, to blast emails- Event analytics on the dashboardHubilo POC [sensitive content hidden]- Fantastic support, from set-up to execution, she was always around, and promptly assisted us with required assistance

Inconvénients

- It is a robust power-packed platform, however, there is an initial learning curve required to be able to get the event running- However, we were assigned a POC, that helped us set the event, thus enabling us with efficiently setting up and executing the event.

Alternatives envisagées 

Zoom Workplace

Avantages

The integration with Hubspot, the ability to launch CTAs, and the customer service.

We can gain really valuable data about those attending our webinars by having the poll responses, engagement level, clicks, etc. all flowing through to our CRM.

Additionally, the customer service is excellent. They are all so quick to respond (especially Vijit!) and find a solution whenever needed.

Inconvénients

This is small but I'd like the poll response fields to allow for more characters.

When we first adopted Hubilo, we experienced some technical difficulties (such as speaker audio not working correctly) while we were live on a webinar, which wasn't a stellar experience and created a stressful situation. However, these tech difficulties haven't happened in a long time and the team at Hubilo always jumped in to assist as quickly as possible.

Avantages

Live broadcasting studio and able to RTMP from any backend of video conferencing software.

Inconvénients

Registration management too basic, could be more intuitive and robust.

Avantages

The backend and the streaming options. The product has really several features and mini but useful services, and some times I cant use them all for my lack of time.

Inconvénients

There are little details to improve but the support team always hear us and we get further developments.

Avantages

The first thing that drove me to looking into Hubilo was their reasonable pricing model. Especially since they offer a flexible model.
From an administrative standpoint, the Dashboard couldn’t be more intuitive. It is very easy to get around and setup the event, add attendees, add sessions, etc. In both cases (attendees and sessions), Excel files can be uploaded to allow bulk adding to make the process even easier, and they were all sent an invite email to join in an instant. Adding Exhibitors/sponsors was just as easy – with the added bonus of giving them permission to edit their own virtual booths should you wish to open that portal.
There is so many nuances in the settings, you can turn things on or off with a switch – allowing you to totally customize the event to your liking. For example, we turned off polling for some of the sessions, but left it on for others, including the event feed. We turned off open chats for the event feed, allowing us to moderate the chat and have “Sponsored” posts in that area.
Overall, Hubilo is very price competitive, with a ton of features over a very intuitive user interface, that make your event flow smoothly for the planners, speakers, and attendees, alike.

Inconvénients

The user interface overall is easily navigable as seen above, but there are some quirks.
As great as it is, there’s some quirks. If more than 3 sessions are happening concurrently, they can become “hidden” behind an arrow you must click to scroll through. We mitigated that issue for our event by having subsequent sessions start 1 or 5 minutes later.
If the event is happening over multiple days, looking forward/backward isn’t as obvious. Would like to see those buttons larger, a different color, or something else to make them pop a bit and be more noticeable.
One of our biggest issues was trying to play an “on-demand” video while having the speakers available for live Q&A after. Through the Hubilo Broadcaster, this is possible, as it is with Zoom, but in both cases, the video must be played from someone’s’ computer. It would be nice if the video played from Hubilos’ servers (as a typical On-Demand video does), with a ‘Zoom’ call added to the end of it for live Q&A. To be fair, I don’t think any other platform can do this right now, so it’s not an easy problem to solve.
Another quirk we ran into is that the Q&A and chat responses have a limited character count. Understandably so, but we would like to see it raised a bit for the Q&A at least. Our speakers couldn’t easily answer some questions with the limitations in place. And something we didn’t think about before hand.

Alternatives envisagées 

Whova

Pourquoi passer à Hubilo

Assuming you’re looking at Hubilo as a virtual event platform for your next virtual or hybrid event – I don’t think you can go wrong. I’ve vetted many other competitors, and they either costs too much, or were missing key features we needed. One of the biggest price point issues I’ve seen is simply the number of attendees to your event. Most (if not all) have a model that changes with pools of attendees – either by the 100, 500, 1000, etc. And some do this, too, but Hubilo allows this number to expand as needed, so you’re not stuck with the number you originally purchased. It can fluctuate to met your needs. I would encourage anyone looking to do what I did – tour each platform and compare features with costs, it becomes pretty clear.Something else to consider is the customer service provided. Hubilo’s team that helped from demoing and procurement ([SENSITIVE CONTENT]), to setting up our event ([SENSITIVE CONTENT]), and even the during the event was above and beyond what was expected ([SENSITIVE CONTENT] and [SENSITIVE CONTENT]). We were given an account representative ([SENSITIVE CONTENT]) who was extremely open, honest, and up front through the process. He worked with us for months leading up to our event, and was available for the duration of our conference, and has been helping since we’ve digitally closed the doors making sure everything went smoothly and is ready and available for On-Demand viewing afterwards.

Avantages

The ease of navigation in hubilo's platform makes it easy for our attendees to switch from one session to another while we were running 3 concurrent breakout sessions at the same time.

Inconvénients

The login process could be better managed, the code and password were confusing for most attendees and we'd like it if we can just stick to one process.

Avantages

Hubilo's customer service was outstanding in helping us navigate the various features they offer. Honestly, there is so much you could do but we just didn't have time to use them all. I think their greatest strength is technical support and customer service. For every question we had, they were patient in helping us figuring out a solution.

Inconvénients

Our audience mostly included older adults. This might make some of the features overkill as they require a basic understanding of web conferencing. I think they were developing the feature but we would have liked the webinar to offer more interactions (audience members being able to unmute). However by using the rooms instead we were able to find a solution

Alternatives envisagées 

Zoom Workplace

Pourquoi passer à Hubilo

Their all-in-one integration, and simplicity of use.

Avantages

Hubilo platform comes with a lot of features, while it is very user friendly, both for event administrators and attendee. It offers a very clear and nice surface. Also the staff is very helpful. Our Client Success Manager [SENSITIVE CONTENT HIDDEN] has been at our disposal before, during and after the event. He really helped us while learning how to use the platform and set the event, always with kindness.

Inconvénients

One thing that maybe Hubilo could improve is to provide a bi-lingual surface for the attendee.

Alternatives envisagées 

Remo

Pourquoi passer à Hubilo

We choose Hubilo has it is very complete, useful both for scientific congresses and marketing events. it has a good value for money and the staff is very helpful.

Avantages

Hubilo is no doubt a 'Great platform' for running job fairs and exhibitions. Both hybrid and complete virtual fairs run perfectly on hubilo platform

Inconvénients

Hubilo lacks 2D and 3D experience. That is the only drawback

Avantages

easy to use, easy to brand, support is readily available

Inconvénients

We have uncovered a few clunky bugs in building and executing webinars. Some things don't always behave as expected. Streaming quality has been poor in the past.

Avantages

Easy to set up webinars as well as large-scale virtual events. HBS studio and Customizable branding and custom landing pages work best for us.

Inconvénients

A more elaborate email tool inside the platform would be ++

Avantages

This was our first time directing our foundation's 2-day yearly class in a virtual organization and the choice to utilize Hubilo end up being advantageous.

The stage's ease of use and crowd commitment were all around adored by all.

The help group ensured that every one of our questions was explained just as furnished us with all-around help.

Inconvénients

Would prescribe to have a possibility for the speakers to collaborate straightforwardly with the crowd during meetings, perhaps through visit windows.

More adjustable topics would likewise be valued.

Avantages

Clean design Native streaming Very customizable User-friendly tools for marketing and analytics Great additional features, such as Lounges, Rooms (we use as breakout workshops), and superb sponsorship booths Superb customer service Annual subscription - not pay per event

Inconvénients

The charging model is great and largely suits us very well. However, the registration credits can prove tricky if you are hosting a series of free and paid-for events, as the free events often attract a disproportionate amount of registrants that then absorb the credits available for paid-for events.

Avantages

The support team ! [SENSITIVE CONTENT HIDDEN] with their teams are incredible - without their support and guidance and willingness to help us would not have had a uber successful virtual event - our event ran for an entire month and the team were simply exceptional. Great software will be the critical component when running any virtual exhibition but having passionate support staff to help guide you will be the magical ingredient. Our OurAfrica.Travel connected 21 463 x one-one, face-face global meetings with incredible feedback. See one of our customer video reviews here: [SENSITIVE CONTENT HIDDEN]

Loved that participants stayed on the virtual platform and the system is so easy to use, both for the admin on the back-end and the participant with a simple yet sophisticated front-end user experience - if your user can run a Facebook page, have a camera and microphone that is properly installed on their device - then they can schedule and run the one-one meetings. PLUS users can access the virtual platform via IPAD and certain mobile devices - our delegates loved the option to take our virtual trade show completely mobile with Hubilo !

Inconvénients

Ticket pricing is available only in the major currencies, this makes it difficult if the payment solution does not offer your local currency. Especially during COVID - the U$D fluctuation with our local currency in Africa changed drastically over the time we planned but again the support team helped us find a manual work-around to minimise our risk exposure and this was a life-saver of us.

Avantages

1. Very easy to use (from attendees perspective) and set-up (from event organizer perspective)2. High-quality video and livestream (with recording of the event)3. Constant support during the entire event (and the days after). [sensitive content hidden] (from Hubilo team) was available every minute of the conference to solve any minor inconvenience or questions we had4. Different prices and features that adjust to the needs of your conference

Inconvénients

The only opportunity to improve I see is the initial reach-out to attendees. It seems that the e-mail sent to attendees went to their spam folders, or the instructions were not 100% clear, and some attendees had issues accessing the platform for the first time. That being said, Hubilo helped really quickly to give them access.

Avantages

Different from other software out there. Easy to navigate and lots of available functionalities. The Pricing was also very affordable.

Inconvénients

Interpretation could be made available in the breakout rooms.
More than 12 people on video at one time in the breakout rooms.
Interprefy could work in partnership with Hubilo without the customer having to contact them separately

Avantages

We used Hubilo for one of our first major full day virtual events. We must say, from the time we got in touch with the Hubilo team ([SENSITIVE CONTENT HIDDEN]) until the end of the event, our CSM being [SENSITIVE CONTENT HIDDEN], everything went on smoothly. We were skeptical on how it would turn out, but I must say this was one of our most successful and interactive virtual events till date with over 400 attendees!

The platform was very cost efficient for non-profit associations like us and extremely user friendly. We received great feedback from the attendees and speakers, who were highly impressed with the networking opportunities and platform features. They did not face any technical difficulties during the event which was good to know. The sponsors also had good branding opportunities and exposure on the platform. The user guides and support that the Hubilo team provided us throughout has been amazing!!

Inconvénients

I wouldnt say i disliked anything about the platform, but there are a few features which require enhancement which has been put across to the product team and we look forward to these product updates soon and ready before our next big event! Being an association in the Middle East and having majority of our audience Arabic speaking, having the platform in Arabic as well or live translation / interpretation of sessions would be very useful. As an organiser, we would also like to preview the platform before publishing it live for us to be able to see how the branding, logos, banners and other uploads look like.

Avantages

The Hubilo app is a very simple yet powerful tool. The app is visually appealing and very simple to navigate. The users learning curve is very short and can start comfortably interacting with the app in a few minutes. Features like live polling and the news feed option make it a very dynamic experience.

The backend of the app has improved as well.

Inconvénients

A few improvements / updates i would recommend are
- Edit Schedule page should be redesigned. Its cumbersome to navigate the Edit Schedule page as the actual edit section is given very little real estate.
- A better system should be developed for the speaker bank.

Avantages

- customisable branding throughout the platform
- session recordings
- chat moderation
- ability to interact with other attendees
- simple and easy to use UI
- Great customer service; Karan was always there for us and made sure that every query of ours was resolved

Inconvénients

- unable to add custom backgrounds for speakers
- The lag removes the possibility of live interaction within sessions but there is no lag within rooms

Avantages

There were countless ways for attendees to engage with our content and with each other. The interface was incredibly intuitive for admin and attendees. Customer service was probably my favorite part of the entire experience, as the Hubilo was extremely friendly, responsive, and knowledgable.

Inconvénients

Would have like for the lounge to be open for longer than 60 minutes at any given time.

Avantages

The support provided was real time and it was really good. All the events happened was seamless.

Inconvénients

Profile field options should be more customizable, this fields if made more customizable can be used to capture better information from the attendees at the time of onboarding attendees.

Avantages

It is fairly easy to set up and offers lots of autonomy. The real-time analytics is very helpful in seeing how the event is performing. The platform is also easy to access and navigate. The Lounge facility makes it easy to connect in a fun way

Inconvénients

The speaker experience is pretty poor considering they have no direct contact with the audience. They can not see any faces or reactions. The chat is also not visible to them. They have to rely on the Host to feedback to them via Zoom.

Avantages

It is like a central virtual venue for our virtual events.
Almost everything is doable on the platform.
It is mainly user-friendly (for all generations and IT level)

Inconvénients

- difficulty for some users to receive the email to login
- difficulty for many users to access the lounges because of Internet security restrictions
- restrictions on number of attendees with cameras on for breakout rooms and lounges
- impossibility for moderation and absence of chat in the lounges
- workload (overload) of the person responsible to follow-up on our event
- more tutorials are needed to provide to the client to know how to use the platform
- more possibilities to customized the platform

Avantages

Flexibility and component based structure which is fully customised

Inconvénients

I do not find any such thing as it was great experience working on various modules developed by Hubilo.

Avantages

Ease of use
Customization of module and integration is very fast and effective
Quick response on change/suggestions​
Excellent UI/UX

Inconvénients

Nothing to comment as software is very user-friendly​.