Remo

Avantages

When first finding Remo in August of last year, I knew it was something special but I wasn’t quite sure why. The 2d floorplan seemed to simulate a “space” similar to an actual networking environment, but, as I discovered, the real value and “secret sauce” is the freedom to move about from table to table. Each “table” is essentially a video breakout.

The unique format of events and flexibility of the platform has allowed my company to grow significantly. As others are scrambling to provide webinars, my team has been able to provide meaningful, connective experiences that feel like actual in-person networking.

Inconvénients

The registration page had a bit of friction. Similar tools have an option to log on as a guest, but the profile “business card” does add significant value and the team at Remo is very responsive to customer feedback.

Avantages

The ability to have numerous different conversations throughout a room is a huge step up from sitting in a video conference with 49 other participants, 48 of which are muted while 2 people talk, and waiting for your turn to talk. Being able to bounce around and talk to various groups of people is just phenomenal.

Inconvénients

I think the chat bar could use a little bit of work to make it more functional for the average user. Being able to see the faces or "chat heads" of your other chats, while in a chat with someone else would be extremely useful. So, say I'm talking to [SENSITIVE CONTENT HIDDEN] in a private chat. On the left edge of that chat window you would see a bar that runs the length of the chat window that has a condensed version of the chat overview window (the one that shows General Chat, Table Chat, and Private Chats). Instead of having the full name [SENSITIVE CONTENT HIDDEN], it would just show his tile icon. If any of that makes sense. 🤷‍♂️

Avantages

The ability to have the networking tables.

Inconvénients

So many cons! First of all, the platform is clunky and not at all intuitive to navigate. All of our speakers had trouble getting set up and sharing their PowerPoints, which left attendees waiting an extra ten minutes for each session while they watched people fumble around to figure out how to make the platform work. Then the platform was slow to respond when speakers advanced their slides. Worst of all, though, is that the platform booted everyone out the very instant the five hours was up. There was no ability to have the platform be open for the few moments that the last speaker needed to wrap up and for us as the organizers to thank everyone for coming.

Alternatives envisagées 

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Avantages

Remo provides a fantastic platform for making networking easy online. The ability to have multiple tables in one view, with the ability to see who is chatting with who is a complete gamechanger for networking online. As an admin organizing large networking events there is simply no other tool that provides this kind of value.

Inconvénients

Barrier free entry would be the best new feature for new people joining a remo event for the first time. There are often issues with people accidently selecting "join as speaker" when they are only an attendee. This blocks them from entering and causes a lot of confusion.

I would also like to see an easiersystem for entering the timing of the event (during the pre-event setup). The current method of using the clock is not easy to use and after entering the starting time it almost always give me an error that my finishing time is before the starting time. This happens when I clone an event and change the time and date of the start first.

Avantages

The main reason I use Remo for most of my virtual facilitation is because it allows participants to have autonomy moving around a virtual room and join the small group conversations that matter to them. Most people are 'stuck' in breakout rooms with zoom and other platforms - but Remo allows you flip that dynamic for your participants!

I also LOVE being able to upload custom floorplans - many of my clients love that we can match their brand with the event.

Inconvénients

As a new platform for lots of users, there's a learning curve to figure out how to manage the event. Once someone has had familiarity in the platform, I find they love it and want to host a second event - but sometimes that first experience can involve a lot of 'learning the ropes' rather than focused on the specific intent of your event.

It can also be challenging not being able to see everyone's video in the main presentation area. I often find myself wanting to have conversations with more people than are allowed in the small groups, but there's no option for that so I sometimes have to refer back to zoom with my group.

Avantages

The ability to integrate sessions for socializing and networking while also presenting content in more "keynote" speaker style.

Inconvénients

1) Needs better features to pre-load presentation content, especially video content. It is awkward and unprofessional to have to present, share content, go to Powerpoint, open it, etc. Can one of the sponsor sites or billboards to configured to run preloaded content, such as Powerpoints?

2) Enable attendees to hear the sound of videos pre-loaded into Powerpoint. We could not run our already embedded videos in Powerpoint because our attendees could not hear the sound. We had to have another person turning on videos separately from YouTube.

3) More sponsor sites for the Director subscription - four is not enough. These are good for posting content for those of us in education. Allows us to show students an image and then direct them to a site, such as our instagram to allow them to further socialize with other members of the community, or alternatively, advertise a new course in our programs and allow them to link right to the school website with a syllabus.

4) Offer a pre-made tutorial video that attendees can watch on the Welcome Page that on-boards them to the platform.

5) Needs a steeper educational discount for universities. I doubt our university will purchase unless there is a significant discount and we won't be able to afford to continue to purchase as a stand alone unit.

Avantages

The level of customisation, and the responsiveness of the presale, technical support, especially, when it comes to customer floor plan iterating. I hope to call out a name "[SENSITIVE CONTENT HIDDEN]", [SENSITIVE CONTENT HIDDEN] is a hero!

It is also good experience working with someone who is based in Asia, so after my revision at night in Europe, the update got reflected in Remo, because of the efficient work. [SENSITIVE CONTENT HIDDEN] even helped me solve some problems, when I shared the editable .ai file, apart from the .svg file.

Inconvénients

I hope it can be used more widely, and more people know how to use it, and enjoy using it.

Avantages

Every aspect of this forward-thinking and intuitive virtual platform is excellent! The entire program literally mimics a real face-to-face conference, tradeshow and networking event.

The breakout rooms are visually appealing, makes it easy to see everyone at once, communicate with others and move-around at the users discretion.

The stage or presentation mode is exceptionally well laid-out.

Even those who are technologically adverse can still use the platform with ease!

Inconvénients

I just wish it was launched years earlier!

Avantages

Remo creates the freedom for participant in an event to move around and network as they please. Its relatively well tolerated by IT departments who may ban Zoom and it creates a far superior experience than the usual video conferencing platforms.

Inconvénients

Participant take on is the biggest barrier - getting folks in the room with microphone and camera working is a challenge. The Deskle whiteboard is not as sophisticated and user friendly as Miro or Mural. My advice would be to reach out to an affiliate like myself and get help for your first few sessions. Pricing has also increased quite a bit recently.

Avantages

This platform is exactly what we were looking for as a solution to live networking at our digital events. It was super easy to set up and get going, and the free trial was really handy.

Inconvénients

The only negative feedback we'd had from participants using the platform was that it wasn't easy to view other participant details e.g. Name, Job Title & Company.

We aren't sure whether we want to make the move from Zoom to Remo for the presentation content as it doesn't seem quite as seamless. But we will give it a go!

Avantages

There is more engagement and team work using this tool. It is easy to connect and participants can enter or exit without causing any distractions. Integration is the key thing. It worked for us.

Inconvénients

Remo is expensive making it unrealistic to be applied in smaller organizations. The subscriptions should be varied depending on the number of participants. It is a promising tool.

Avantages

We appreciate the fact that we can attract customers wishing to conduct both social and business events, and host their events with the special coordination that makes them amazing. Because we are innovative in our production values, we are able to blend in-person and virtual experiences for maximum effect smoothly, creating the powerful illusion of being "in the room" with presenters, even when the presenters are remote from each other.

Inconvénients

Limitations arise when clients desire customized floor-plans that include effects such as table-top sponsor logos. Only a single floor-plan will function per event, causing duplication. Up to three interconnected 'buildings' allow us more flexibility.

Avantages

The Remo platform is very interactive and engaging. The different small tables allow you to network closely with peers. I also love that every event includes tech support who are able to answer questions right away. Remo is the best virtual platform for any digital event.

Inconvénients

My only recommendation for Remo would be that they allow networking to continue during presentation mode. This would encourage guests to discuss key aspects of the presentation and to enjoy watching among colleagues.

Avantages

Awesome virtual solution for networking and farmer's market type events. Love the layout. Customer service/Tech support has been awesome so far! Love that it is browser-based, not an app, or software-based like zoom. Many of our attendees are Chromebook users and are unable to download software.

Inconvénients

The biggest issue is the performance is very inconsistent. My organization has run 12 events so far. Some have gone flawlessly and others we've run into a lot of bugs. We've had issues where people kept getting kicked out and having to rejoin, flickering cameras, chat not working, and presentation mode glitches quite a bit.

For some folks who are less tech-savvy, it is very confusing at first. The #1 complaint I get is when they first join the event it's too abrupt. They feel like they've been dropped into the middle of a conversation. I wish it was a smoother transition like they could get a chance to look at the tables and choose which one they want to join first rather than being dropped somewhere. Or maybe there could be a reception table like at a real life event. The last thing is I wish it worked on tablets.

In presentation mode, I wish there was something like gallery view in zoom where you could see all the attendees. My speakers would really like to see people's faces when they're presenting.

Avantages

Love this package. So pleased to be a super user and one of the first people to take out a subscription. Our comments and suggestions are always listened to and where possible are actioned.

Inconvénients

The uploading of custom floor plans is clunky and still needs work, but the function once applied is a necessity and works extremely well. I don't like that we can't assign event managers, but this has now been updated to 'PLANNED' on the Remo super user forum.

Avantages

Participants should be able to interact with each other individually with an understanding of each other's positions.

Inconvénients

*Participants have no control over where they jump in.
*Can't use the participation URLs around.
*Can't delete the participant history on the chat screen.
*Can't place an owner at each table.

Avantages

We loved that participants got to enjoy a virtual event and experience it with their table mates, almost as if they were together in person at a table. It made the environment so much more exciting and fresh for individuals that were already tired from sitting in front of their computers all day long during this pandemic.

Inconvénients

I would love if there were more custimziable features on the back end of the software, for example, it would be great if the reminder emails and emails to participants could be customized with the name of the sender. The current noreply name turns people off and usually ends up in spam or junk. I think that would be a tremendous added feature to consider.

Avantages

Our community gets a real sense of presence from using Remo. It's easy to work with, and replaces so much of what was lost with WFH requirements.

Inconvénients

Screen sharing relies on Chrome functionality, so it's not as hi-res as other offerings out there.

Avantages

It's very straightforward and easy to set up. The customer service is top notch. audience generally liked it. good feedback.

Inconvénients

I wish there was more customization in the floor plans natively. I wish I could increase the audience size while the event is going on. I wish i could turn on and off the event. I wish the video window on the left could be an image instead. needs more tablet/mobile support.

Avantages

I love that Remo represents a 2D version of a ballroom, even with an elevator feature and different floors! It really helps our events come to life in the virtual space. The product is extremely easy to use - once you're in the platform for an hour or so, you've already got the hang of it. Transitioning our in-person hosted buyer events to an online setting was extremely easy to do with Remo.

Inconvénients

It would be nice if Remo allowed you to manage more settings. Most of the features come with the program and that's what you get - you can't turn them on or off. One of our biggest complaints that caused a bit of disruption in our first event was that the table labels were too small for users to read, therefore they were moving around to the wrong tables. Otherwise, I think the software is very nice especially for what our business needs.

Avantages

I love the visual of a 2-D event space - it immediately feels more welcoming than other virtual event platforms. It's a more human way to attend an event virtually.

Inconvénients

There's a slight learning curve for users. And I usually have at least one or two people who can't get their mic or camera to work, and have to log out then log back in to get it going.

Avantages

I am a 5th grade teacher in Santa Cruz, Ca. We have been tasked with shifting a 19th century educational system and with C19 change adapt transform evolve for 21st century learning. This software allows us to create a virtual classroom! That alone is 5 stars! I miss my students and the questions and ideas we wrestled with. I have created a 21st Century Thematic Unit and needed a vessel to hold it all together. With REMO I can use many formats and many experts to really speed up student and teacher learning for the 21st century. Thank you, because C19 learning is challenging and innovators like the REMO team helps ease the challenge. Thank you.

Inconvénients

So far just trying out and will send feedback as I encounter areas for improvement. Plus students are way better at finding ways to improve user interface.

Avantages

I like the originality of the platform and the "at home" feeling of the Remo lounge. I also like the new

Inconvénients

We started out with a Host plan, but the time limitation on the events is too short. We receive a lot of complaints from participants that want the events to last longer. Lately, we have been considered updating to a Director plan. However, when we signed up as Host we paid $480 for a 12 month subscription. Now, if we want to upgrade to Director it would cost us $4,329. I don't see how this insanely enormous difference in price can be explained to our board members in terms of value added.

Avantages

The one things that we have lost in theatre since the pandemic hit, is the live interaction that comes with going to the theatre. That intimate interaction has been lost but with Remo we have been able to let people mingle and meet just like in real life. Our audience can sit at table and talk with their friends or meet their favourite performers without a hundred faces looking at them.
We love the stage feature as it feels like we are putting on an actual performance just like in real life.

Inconvénients

When you are putting on a show, there sometimes needs to be more than just 6 people on the stage. This is an issue we run into in the presentation mode.
It would be great if speakers were able to go onto the stage (at the top of the screen)and bring people up there as well. Make it into a speaker private room.

Avantages

User-friendly software with very useful features for allowing specific events with many interactions

Inconvénients

Some technical issues if participants are not using Chrome browser