Bókun

Avantages

I am very happy about the Bokun services, I really noticed that sales increased dramatically after using the Bokun platform.

Inconvénients

Website building!! But they shouldn't charge for it during this pandemic!!!

Avantages

I like that it is a quick and easy way to connect with different providers and reserve different products. Also I like how easy it is to adjust a reservation or consult something that has already been booked.

Inconvénients

I simply have not used it enough personally to know all of the different functions and possibilities. That is my own fault though.

Avantages

It has very useful features that had help me grow my bussiness

Inconvénients

You must read all the manual to be able to operate propertly.
I doesn´t have feature of rentals for items like equipment, etc

Avantages

They are really responsive and they don’t charge a lot comission

Inconvénients

Nothing everything is good I am using this software a year right now

Avantages

Ease of use and customer service and help guides

Inconvénients

Sometimes there are too many steps to complete a function

Avantages

I really like this software. It's very easy to use. The staffs are friendly, helpful and can support any problem. Especially, Bokun will contact with some OTA sellers to promote my product. I think that it 's effective in the nearliest future.

Inconvénients

At that time, I am satisfied with this software.

Avantages

The Market place is the most impactful feature in Bokun. It enables easy ways of the product/experience creating.

Inconvénients

It helps me more than 90% of my sales since I started using it. It provides reliable and helpful realtime assistance. I recommend Bokun 100%.

Avantages

Very easy to set up and with amazing and fast customer support.

Inconvénients

There is nothing to improve it is streamlined

Avantages

Integration with my website was relatively easy, considering this was my first time using software like this.

Inconvénients

The software isn't as customisable as I'd like it for my specific needs. Very frustrating.

Avantages

bokun is the best software in tourism industry , easy , helpful , useful for travel agent

Inconvénients

useful , easy to use , the team is very helpful

Avantages

Instant Booking, Invoice, Billing, connecting with OTA's

Inconvénients

Product listing, Product importing from Viator, product/tour availability, updating price which is manually do for both Viator and Bokun, and not very easy to use.

Avantages

- Very useful
- Such like a general market to connect all other market and supplier in the world.

Inconvénients

- Improve the information search function.

Avantages

It is a clean system where accounts can be personalised to suit the needs of each user.

Business to Client Rapport is good, following up on issues to try and see if they are resolved with their recent fix, or if it needs more tweaking.

Inconvénients

Does have some network issues, locking out all users from the system from time to time.

Avantages

Tutto. Ma poco usato visto il mio settore nel turismo... Fermo da COVID.

Inconvénients

Non sono riuscito a fare il mio sito web con voi, pagato e mai apparso su google.. Non siete riusciti a farlo funzionare. Quindi disdetto l'iscrizione.

Avantages

Easy communication, professional team and perspective opportunities.

Inconvénients

The most important is here you can not only sell your product to customers, but also make cooperation with international companies.

Avantages

BOKUN IS VERY USEFULL AND AMAZING OPERATION SYSTEM IN THE WORLD, IT IS VERY HELPFULL FOR ME FIND NEW AGENTS AND CREATE MY PRODUCTS.ACTUALLY MY ENGLISH IS NOT FLUENT, LASTLY I TELL,
I RESPECT BOKUN EVERY DAY ...

Inconvénients

EASY OPERATION
24/7 CUSTOMER SERVICE
ONLINE API

Avantages

There service is great they reply very quickly

Inconvénients

It helps lots for my website promote and find customer

Avantages

It is user friendly. Most persons are able to navigate through it without much computer knowledge

Inconvénients

Could be a bit more straight forward. formatted on many platforms or lots of pages to navigate through

Avantages

Export booking engine
Easy to do partnerships
Availability management

Inconvénients

Not getting the right support on a acceptable time, lack of training for the new staff, no phone support contact, no way to verify if sellers or suppliers are real, certified/ legal providers, no vídeo training tools.

Avantages

All my bookings are through bokun. It’s really great

Inconvénients

I don’t have any problem with this software. For me it’s the best solution

Avantages

The ability to set up calendars for tours and make then available or unavailable as needed.

Inconvénients

The site is way too complicated and they're too many steps to achieve your final goal

Avantages

It is an excellent starting point for who needs support insights data for sales, processes, performance, and overall business opportunities.

Inconvénients

I don't know exactly all how many features and functions does it provide more.

Avantages

It is user friendly, easy to understand and read, does all in one!

Inconvénients

nothing i have to negatively review about bokun

Avantages

Very easy to customize tour and use of this software I highly recommend this to all future users

Inconvénients

Gives me all access for use it's very convenient for all new users

Avantages

Simple layout, very easy to create new products

Inconvénients

Would like to see all products on one calendar, instead of tour per tour

Avantages

I work every day with bokun, I've improved my network and also the organisation of daily work.

Inconvénients

I think It's better reduce options of all categories.

Avantages

A programming free well integrated system made for success.

Inconvénients

Payment methods are limited to credit card for fees

Avantages

I actually liked the options, the system and the way of managing it.
It is recommended because it is useful, easy to use and priceless.

Inconvénients

Easy to use.
Rich of options.
Excellent support

Avantages

Easy funciknality for those don't have technical skills.

Inconvénients

3rd party Widgets do not transle to Portuguese 100%

Avantages

The customer service is very good indeed.

Inconvénients

- Not very intuitive
- Way too much stuff on the Bokun platform. Too many menus. It's cluttered.
- False promises made by sales people. The products I set up are not transferred automatically to OTA's, I have to build the products again. Ok, the inventory may be transferred, that's good.
- "Re-sellers will sell your products". Hasn't happened. My guess is that setting up the APIs or widgets or what ever is too much of a hassle. Actually, this was proven when I started testing the process with a re-seller.

Avantages

Ease of reaching OTA through the marketplace
Managing multiple products on one platform
Managing resources

Inconvénients

Mobile version of the software is not very friendly

Avantages

We are tour operator in Armenia and Bokun helped us a lot as an online tour booking platform.

Inconvénients

overall good platform. Woild prefer to get paid faster, not monthly

Avantages

Help me get more booking than before and help keep us busy

Inconvénients

Nothing I find everything great about it so far

Avantages

Can do the most things I need for set up my products.

Inconvénients

That even if a bug get confirmed its been so many times when i did not get any status report back if and when the bug is going to be fixed.

Avantages

The easy layout towards customers, automated bills and tickets generated, integrated system. works well

Inconvénients

not that logical to put up the products and har to find where to do what. support is great though but it could have an apple -kind of simple logic.

Avantages

Easy to use, really comprehensive, the best customer service ever

Inconvénients

Nothing yet, it's really well thought through

Avantages

The connection between companies is made easier with Bokun.

Inconvénients

There are a few extra bugs that should be fixed, but usually there is a way around it.

Avantages

The interface and comunication with Otas

Inconvénients

Its widgets necesary to cinnect with website

Avantages

Bokun is uncomplicated software and very reasonable. It's connection to popular booking sites is advantage and bring more business.

Inconvénients

Easy to use with good customer care, And it's the best software for Tour operators.

Avantages

Software is very easy to use. Amazing opportunity to find reliable partners, integrate other apps and OTA bookings.

Inconvénients

Everything is satisfactory and acceptable.

Avantages

They usually do their very best to explain and help when I’m in trouble

Inconvénients

Not everybody is as good as the next person to simplify problems

Avantages

value for money
customer help and support
very flexible
broad range of applications

Inconvénients

difficulty to connect to international payment processing suppliers
the booking widget (to embed on websites) is a tiny old fashioned, design wise. More customisability or different design styles would be a plus

Avantages

It's very simple and support is excellent!

Inconvénients

There isn't really anything that I can say about it.

Avantages

It is userfriendly and very helpful tutorias are always available.

Inconvénients

The requests for bookings takes time for new users.

Avantages

This software is comprehensive and easy to use.

Inconvénients

We would like to see some customers reviews.

Avantages

Very organize, quick answer to my questions, save a lot of time with confirmations to my clients.

Inconvénients

The calendar to block some dates sometimes i hard to find

Avantages

Easy to use, high average of bookings. Qualified staff.

Inconvénients

The fact that if i make a change at my products on Tripadvisor, these changes can't be updated automatically on Bokun.

Avantages

It made my website up to date and optimized with real time, easy for clients to book directly to my website

Inconvénients

No application available to installed for free

Avantages

It is indeed user friendly , whuch is a big plus.

Inconvénients

To be onest we thought that is going to increase oir sellings but it didn't really happened, not very much anyways.

Avantages

It is easy to use and like the User Friendliness

Inconvénients

better if they could get more support in the market place to get the agreements negotiated