Parcourir les avis sur Bókun

411 avis sur 411
Classer par :
Mostafa
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/11/2019

Very helpful software

Avantages

Bokun helps me a lot to promote my products among travel websites, especially TripAdvisor.That's why i admire their work. Looking forward to more cooperation. Highly recommend them

Inconvénients

They're doing fine so far. I just need more customers. That's it.

Réponse de Bókun, A TripAdvisor Company

Hi Mostafa,
Thank you for your review. We highly recommend using Bokun to connect with even more distribution channels, such as Expedia, GetYourGuide, and other OTAs, as well as other tour operators in our B2B Marketplace and on your own website using the Bokun online booking engine widget, if you aren't already. This will help you grow your customers, and we're happy to help you get set up on all these additional channels.

Best,
Bokun Support

Répondu le 27/11/2019
Jennifer
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 14/06/2019

Good product

Avantages

It integrates with other reservation systems and is not expensive to use

Inconvénients

I can only accept one payment type, cannot pay fees other than by credit card, and sometimes is more complicated than it needs to be.

Dimitrije
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/09/2020

Useful partnership

Avantages

Seting products is easy, commission is small, fer enough. My clients like to use Bokun and find me there. Very useful, highly recommended.

Inconvénients

Last time I have used Bokun it was difficult to follow and set Viator and Bokun updates for my products.

Tilak
Tilak
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/09/2018

Bokun Software with great value of money

Avantages

User friendly software; easy to handle by a person with little computer knowledge.

Inconvénients

Friendly and supportive team. They will easily handle any issues you may encounter.

Nicole
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/04/2020

Makes my life easier

I appreciate all the help getting things set up. I started getting more bookings when I got this set up

Avantages

That I can have all my bookings go through one central place

Inconvénients

Sometimes it takes a long time to get customer service help

My El hassan
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/04/2020

The best System Ever

Bookings are received whenever they are confirmed
Permanent support

Avantages

All bookings will be received in one point.
Easy to use
Fare price
Great and fast support

Inconvénients

Great support from the team whenever we need that help

Paul
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/09/2020

Bokun great and innovative

I like the service overal

Avantages

I like the partnership with other companies on Bokun and the new website building features.

Inconvénients

How to pull my Trips from tripadvisor , becomes very hard , you have to contact support

Evert
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/07/2019

Bokun is the best for tours

Bokun supports it's software really well!

Avantages

The software is very flexible, and can be made to fit a wide range of Tour companies

Inconvénients

The user interface is a little clunky, but one gets used to it really quickly

Bo
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 09/12/2019

Great tour booking engine, with easy and simple UI

After we have used Bokun, we can handle our tour booking in one place and easy way.

Avantages

Bokun is a complete features tour bookings and easy to use software. Bokun's widgets are powerfull and easy to stall on travel agency websites.

Inconvénients

Bokun's widgets are very nice and hope the better price for small company.

Réponse de Bókun, A TripAdvisor Company

Hi Bo,
We're happy to hear you've found success using Bokun as your all-in-one software, including using the online booking engine widgets to make your website bookable!

Please do not hesitate to reach out to [email protected] or via the chat on our site if you have any questions or suggestions.

Best,
Bokun Support

Répondu le 23/12/2019
Gordan
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/09/2020

Easy to use, saves a lot of time so you can focus more on the job!

Avantages

It is straightforward and easy to use. The Bokun team guides you all the way in setting up your product page and the support team are really reliable, friendly and efficient. Payment is easy, too, reliable for customers and business owners. Bokun has made my life a lot easier job-wise!

Inconvénients

I love everything, no complaints. Whenever there was something I needed help with, the Bokun support soled it in no time.

Natascia
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 25/04/2020

A software esy to use and useful

It is very good the best thing is the ease of contacting them and the availability of their operators

Avantages

easy to use with very useful tools for our sector

Inconvénients

There is nothing that a I dint' like about it

Kurt Arild
Kurt Arild
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/10/2018

Good system

Very good

Avantages

Easy to use. Easy to send widget
And good its integrated to tripadv and viator

Inconvénients

Many trouble in startup process.
Many faults

Elizabeth
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 14/06/2019

Great ease of use with Bokun

We have found it really useful for our travel agency business. It links up really well with our payment system so it is really easy for our customers to use.

Avantages

Bokun offers a fully functional storefront that is logical and easy to use. There customer service is excellent and they are always quick to respond. It is easy to upload and adjust all the content and we have found it very useful for our travel agency as we can connect with other agencies around the world.

Inconvénients

Initially it was a bit daunting so maybe a bit more help when you start out with it.

Sabirama
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/11/2019

Very good and friendly desktop system

Very enthuse and professional team in configuring at the first time of using for me
Thank you

Avantages

Concentrate marketplace
Easy to connect to the right partnerships
Easy to complete the contract

Inconvénients

Make me tobe comfortably from the good support of the team

Réponse de Bókun, A TripAdvisor Company

Hi Sabirama,
Thank you for your review and feedback. We are so glad to hear that you have found success using the Bokun B2B marketplace and have set up contracts with other tour operators to help grow your distribution as well as incremental revenue. As always, please reach out to [email protected] if you have any questions or ideas.

Best,
Bokun Support

Répondu le 22/11/2019
Mohammad
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 24/04/2020

Great work

contacting to the costumer

Avantages

it is a great software help you to improve your work

Inconvénients

id you try to add Arabic language to the website or Arabic supporter

Amir
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/11/2019

Helpful in Everything

Bokun is very helpful for us . It helps to manage everything at one place , very easy to use , customer support is really very comfortable and Fast . Overall Bokun is Great.

Avantages

Customer Support is very fast and responsive every time .

Inconvénients

Creating a Product as there is too many steps.

Réponse de Bókun, A TripAdvisor Company

Hi Amir,
Thank you for your review! We understand your concern about the steps required in setting up products, but we are glad to hear you have found so much value in Bokun. And if you have any new products to add, our implementation team is always here to help you through every step of the process!

Best,
Bokun Support

Répondu le 26/11/2019
Valdis
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/09/2020

The best

Avantages

It is for free, perfect customer support and easy to use.

Inconvénients

All good, I like everything about it. Bokun has helped my busines a lot!

Abraham
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 01/09/2020

EXCELLENT MARKET PLACE

Excellent customer care and I have been receiving new market place every time

Avantages

The first time saw their alert on my screen but not pay attention. The second time saw the word said we are trip advisor company then was convinced to join. My aim was to get linked with a travel agency /DMC likely found out that bukon is a super deal of linking products with buyers and I am very happy because so far I am connected with 8 market place and looking forward to business with them.
I will definitely recommend them to my friends.

Inconvénients

connections ,My aim was to get linked with a travel agency /DMC likely found out that bukon is a super deal of linking products with buyers and I am very happy because so far I am connected with 8 market place and looking forward to business with them.
I will definitely recommend them to my friends.

Maria
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/09/2020

Bokun Review

Perfect.

Avantages

Everything. Very easy to use and efficient.

Inconvénients

Nothing so far. It is very useful and has no issues using it.

Jenn
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/07/2019

SO HELPFUL!!!

Onboarding was quick and easy. Managing my tour availability has become much easier since starting with Bokun.

Avantages

This software has been a lifesaver keeping my calendars synced between various OTA we offer tours thru.

Inconvénients

Site navigation took a while to get used to.

Milija
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 03/11/2020

Attraction Montenegro

I use this to combine my website with OTA and be online all time without any big support.

Avantages

It gives me connection with other agencies trough one channel.

Inconvénients

Monthly payment for PRO account is very high during this COVID issue

Janine
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
3
Support client
5

3
Publié le 28/09/2018

Review

It is not that easy to understand. The menu is confusing for me. It should be easier divided.

We are seller and supplier in one from Iceland / Switzerland. If I am looking for companies from all over the world who want to sell our product, I mostly only can find agencies that want to sell their country.

It seems to be a little bit sleepy. Some of the companies dont use it active anymore.

Avantages

The idea is really great! To bring together seller and supplier. The widgets are brilliant.

Inconvénients

It is not that easy to understand. The menu is not that clear.

We are seller and supplier in one from Iceland / Switzerland. If I am looking for companies from all over the world who want to sell our product, I mostly only can find agencies that want to sell their country.

Yiannis
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/07/2019

How Bokun boosted my sales

Avantages

The ability to reach directly all the players in my industry and sell my product through channels previously uknown to me.

Inconvénients

That there is no time limit to when a proposed contract will be accepted or denied.

Réponse de Bókun, A TripAdvisor Company

Hi Yiannis,
We're so happy to hear that Bokun has helped you boost sales! Thank you for your review and for your suggestion about adding a time limit to proposed contracts. We are always updating and improving the Bokun product and love getting ideas from customers like you.

Best,
Bokun Support

Répondu le 22/07/2019
Yahia
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/04/2020

Very efficient!

Avantages

It is one of the best worldwide, as in the commission, customer care, bookings my business gets through bokun where the most, highly recommended and highly appreciated for their quick response always for any problem.

Inconvénients

Nothing was bad, except they don't have a mobile application.

Teo
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/07/2019

Bokun Booking Software - Simple & Effective

Bokun provides opportunity for our guests to book trips on our website(splitexplore.com) with ease, while we get instant message and required data instantly. It is also easy to track our bookings with Bokun and change details regarding our experiences, if needed. All in all, a great product and even better experience. Considering Tripadvisor bought Bokun, their quality should only improve. Although they are great as it is.

Avantages

Very easy to use and implement on the website, pricing is fair and much better compared to some of the more well known booking softwares, great customer service, constantly upgrading their product, has everything you need to keep track of bookings and guests, for local tour company.

Inconvénients

Still needs some work, sometimes is difficult to change some details of the product(message to show on the ticket).

Netto
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/06/2019

Fantastic

I have with Bokun for the past few months and it have created magic for my business. I have made and closed contracts with other companies in the industry. The Bokun staff have been a great help and giving advice and support at all times.

Avantages

The linkage they provide between a seller and buyer.
They also make it easy for us to manage bookings without being worried about confirming and managing bookings and payments.

Inconvénients

There's more that I like most and nothing that I liked the least

Rahul
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/11/2019

Wonderful very helpful

great team and great work

Avantages

gave me more booking. now not working properly. because i pay not yet.

Inconvénients

operating very easily. and i thing this software very nice for booking increase

Réponse de Bókun, A TripAdvisor Company

Hi Rahul,
We are happy to hear that you have found value in Bokun and that it has led to more bookings for you! It looks like your account has been re-enabled, but please do not hesitate to reach out to [email protected] or via the chat on the site if you have any questions about your payment details.

Best,
Bokun Support

Répondu le 02/12/2019
Thaung
  • Secteur d'activité : Services à la personne et aux familles
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/04/2020

The Absolute Software we need for B2B Products

Avantages

Booking, customer engagement and suppliers supports.

Inconvénients

So far I have no Problem. I haven’t seen any problems occurring in my products.

Cuong
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
3

5
Publié le 14/06/2019

really Good

I can increase booking online.

Avantages

It's easy to set up and has many feature.

Inconvénients

Support team reply late. I need support quicker

Réponse de Bókun, A TripAdvisor Company

Thank you for your feedback. We are actively working to improve our support response times. Please do not hesitate to reach out if you have any other suggests or concerns -- [email protected]

Répondu le 17/06/2019
Junaid
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/07/2019

Best conpany ever

I am thankful to Bokun that they accept my proposal and now i am a part of this team.

Avantages

Its easy to understand and i am glad to part of this. I can easy update and make new products on it.

Inconvénients

I can easily update and make the new produects on this software and its really very helpful.

Réponse de Bókun, A TripAdvisor Company

Hi Junaid,
And we're happy to have you as a customer! Thank you for your review.

Best,
Bokun Support

Répondu le 31/07/2019
Elmer
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/11/2019

Amazing engine for your website to be found

The problem im solving is that im now popular on line and im selling more and im able to charge on line.

Avantages

I did like the most that is easy to use and very helful

Inconvénients

I think all is perfect and very cheap charges

Réponse de Bókun, A TripAdvisor Company

Hi Elmer,
We're so happy to hear that you have had success selling more tours online with the Bokun online booking engine. Thank you for your review!

Best,
Bokun Support

Répondu le 22/11/2019
Adam
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/09/2020

Simply amazing

Simply amazing

Avantages

The price is the most affordable specially in this hard time because of COVID .

It’s so easy to use and very convenient

Inconvénients

I have no comments at all
It does saves my money and my time always

Wes
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 10/12/2019

Full featured and robust platform with excellent customer support

Excellent overall, very happy to have found Bokun.

Avantages

The all-inclusiveness of the software. They really thought out what an operator might need.

Inconvénients

It can have a steep learning curve. Once you get used to the menu system it is well worth it.

Réponse de Bókun, A TripAdvisor Company

Hi Wes,
Thank you for your review and for your feedback. We appreciate you taking the time and learning all that Bokun has to offer!

Best,
Bokun Support

Répondu le 23/12/2019
Martin
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/12/2019

Great tool to manage your business

Avantages

The integration of multiple resellers which gives me a one stop place to manage availability, contracts and more

Inconvénients

A lot of options to get your head around, but once you use it a few times it’s all very clear and easy

Réponse de Bókun, A TripAdvisor Company

Hi Martin,
Thank you for your review! We're glad to hear you've found success managing multiple resellers through Bokun. Please do not hesitate to reach out to us if have any questions or concerns in the future.

Best,
Bokun Support

Répondu le 11/12/2019
Kristian
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 30/07/2019

Really usefull utility

I really like it and really appreciate their effort and the fat even small companies like mine, can afford it.

Avantages

I like that it take only small comission and it deos not taky any monthly paid fees. And they are really willing to help when you have any kinf of questions. As well I love how it cooperates with the OTA systems. Thank you.

Inconvénients

That it is part of Tripadvisor company ann that it is quite complicated sometimes.

Boris
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/04/2020

Boris Pandža

Bokun helped me a lot with organization, marketplace, and speak with other OTAs and sellers.

Avantages

Quick service, always close to the user and in touch.

Inconvénients

Marketplace, payment system, Website widgets, Bokun is the choice for small businesses who want to grow up.

Maja
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/11/2019

I love working with Bokun!

We didn't have a booking engine on our web site for our tours.
Once loaded into Bokun, implementation to our web site was very easy.

Finding potential partners is as easy as it can get and you have the whole world at your reach.

Bokun customer service is great - always there to help you; plus you can find the instructions in written form for just about everything you need.

Avantages

Easy to use
Very user-friendly interface

Inconvénients

The new interface took some time getting used to.

Réponse de Bókun, A TripAdvisor Company

Hi Maja,

Thank you for your review! We're happy to hear you have found success with Bokun, in particular in adding booking engines to your website and connecting with potential partners.

Best,
Bokun Support

Répondu le 28/11/2019
Dayana
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 04/10/2018

My review for Bokun

Avantages

Supplier/customer support staff is very efficient.

Inconvénients

Change of interface very fast. I was getting used to use the old interface and now I am starting to get used to the new one (it may not be actually a con).

Peter
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 24/04/2020

A Really Great platform to work with

Overall, a very positive experience and I would definitely recommend it.

Avantages

The marketplace is a great feature that allows you to collaborated with travel operators from a choice of thousands around the world. Also the integration of the booking engine with my website

Inconvénients

Setting up certain things like payment methods/channels was a bit complicated for me and took a few goes

Daniel
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/11/2019

Great booking managment too

Integration and managing of all my business in one

Avantages

It integrates all my suppliers together, such as Viator, Expedia etc...

Inconvénients

Took some time to know how to figure out how to retrieve information I needed

Réponse de Bókun, A TripAdvisor Company

Hi Daniel,
Thank you for your feedback. Thank you for letting us know that it took time to get ramped up on Bokun and using it to its fullest. We understand and are working to improve.

Best,
Bokun support

Répondu le 22/11/2019
Steve
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/11/2019

Excellent software

Very helpful staff they always find a way to help.

Avantages

Very easy to use, if I can use it anyone can!!!

Inconvénients

Maybe to many features. Takes a bit of time to get used to.

Réponse de Bókun, A TripAdvisor Company

Hi Steve,
Thank you for your review!

Best,
Bokun support

Répondu le 22/11/2019
Pedro
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 30/07/2019

Bokun is a great sw for managing our bookins

Goog experience and easy to use, good customer support

Avantages

Easy to use and good support in integration

Inconvénients

Missing synchronization features with Viator.

Réponse de Bókun, A TripAdvisor Company

Hi Pedro,
Thank you for your review and for your feedback. We are continually working on improving our connections and synchronization with Viator and other OTAs, so please do keep checking back on Bokun for updates!

Best,
Bokun Support

Répondu le 31/07/2019
Milos
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/07/2019

Very good organization platform

Very very good experience.

Avantages

Easy to use and very helpful support staff.
If you have any questions the Bokun online team will help you as soon as possible.
Thanks a lot!

Inconvénients

For now we didn't have any problems with Bokun so far.

Réponse de Bókun, A TripAdvisor Company

Hi Milos,
Thank you for your feedback and your review! Please do not hesitate to reach out if you have questions in the future.

Best,
Bokun Support

Répondu le 31/07/2019
Nourddine
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/07/2019

Travel to morocco

Trek Morocco Desert Tour is a tour company worked with bokun for improve tours around Morocco.

Avantages

This application is a good way to develop tours around world as trek-morocco-desert.co.uk in morocco.

Bokun is a great option for meetings online with tour operators online .

Inconvénients

It's top manner to raise up a lot of bookings for your tour and organise trips.

Réponse de Bókun, A TripAdvisor Company

Hi Nourddine,
Thank you for your review. We're happy to hear that Bokun has helped you connect with OTAs and improve your tours in Morocco. Please do not hesitate to reach out to us if you need any additional support.

Best,
Bokun Support

Répondu le 16/07/2019
Yussethe
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/11/2019

Good Service

Avantages

It is a really friendly platform that makes the process easier

Inconvénients

Still in the productive zone so I am wondering how it would be when it is already working

Réponse de Bókun, A TripAdvisor Company

Hi Yussethe,

Thank you for review. Good to hear that you're enjoying Bokun so far. Don't hesitate to contact us at [email protected] if you need any assistance moving forward, we're here to assist.

All the best,
Bokun Support

Répondu le 28/11/2019
Annalisa
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/07/2019

Using Bokun

Avantages

All the booking are into only one dashboard. That's very helpful in your work organisation and having the chance to meet into the marketplace other provider that an help you into the selling of your products it's a very important idea

Inconvénients

I'd like that would be more intuitive in some parts, but introducing new products is very easy

Pasang
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/11/2019

Best Online supplier

Bokun help us through the online marketing, and helped us to achieve our company motto and objectives through marketing.

Avantages

It's very smooth,durable and reliable at the same and it is very easy to use to increase your business sales through this software.

Inconvénients

It has not that much downfall in my opinion.

Réponse de Bókun, A TripAdvisor Company

Hi Pasang,
Thank you for your feedback and kind words!

Best,
Bokun Support

Répondu le 02/12/2019
Ronald
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 22/11/2019

Timing and Helpfulness

getting my product out in the right markets, with the option to partner with companies similar to what i provide.

Avantages

The Quickness of the implementing the software and the lunching of my services worldwide

Inconvénients

ots of things to learn, but the more you use it. the easier it will get and understanding what you need to do. plus there is help a phone call away.

Réponse de Bókun, A TripAdvisor Company

Hi Ronald,
Thank you for the feedback and thank you for your patience learning the system! We're glad you've been able to get your product in all the right markets and use the Bokun B2B Marketplace to connect with other tour operators. Please do not hesitate to reach out to [email protected] if you have any other feedback or thoughts.

Best,
Bokun Support

Répondu le 25/11/2019
Andrew
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/11/2019

Great

Great

Avantages

Inter company relations and being able to interact with other small businesses

Inconvénients

Very complex I failed to create my own product online

Réponse de Bókun, A TripAdvisor Company

Hi Andrew,
Thank you for your review. And thank you for your feedback on the complexity of creating your product yourself. We are continuously working to improve the ease of use of Bokun, so we greatly value that feedback.

Best,
Bokun Support

Répondu le 22/11/2019
Adilson
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
4

5
Publié le 26/11/2019

Dias Tour

Bokun help me to be more profissional in my work
More honest
Always give Advice when something is incorrect

Avantages

Right way to publish my work
I like so mach the tips to improve my business

Inconvénients

It has many steps to publish product, so I must do that patiently.

Réponse de Bókun, A TripAdvisor Company

Hi Adilson,
Thank you for your feedback! We understand your concern about the number of steps required to publish a product, and we appreciate your patience. We believe this upfront effort will help you save time and effort managing your products across various distribution channels in the future. And if you are adding more products to your Bokun account now or in the future, our implementation team is always here to help along every step of the way.

Best,
Bokun Support

Répondu le 27/11/2019