Bókun

Avantages

Easy to use
great product
all good
i enjoyed it

Inconvénients

nothing all good
i did not have any problems

Avantages

The availability. The customer support service.

Inconvénients

It was easy the integration with my business.

Avantages

The marketplace is great to get in contact with others. The customer support and technical support is excellent.

Inconvénients

Nothing in particular. At the start it was harder to use, but with the recent changes this has improved a lot.

Avantages

Variety of use
Large variety of markets

Inconvénients

Difficulty in use
Hard to get answer from customer service

Avantages

The most valuable feature about this is that we can connect with other businesses for collaboration and distribution of our products

Inconvénients

The fact that connectivity with other softwares needs to be done by the team so we lose some time in between implementation

Avantages

Easy to use and give a number of options to do things to improve your business

Inconvénients

From my first day using the software, they have done many changes and they improve the services

Avantages

Very easy to use, the support team is really helpful, always ready and quick to solve issues, saved time in products update

Inconvénients

It is limited almost to availability.
It does not read the differences between different ota's

Avantages

I liked Bokun, mainly because of its compatibilty with my line of trade thus tour operations and that it gives live inventory into the products i offer and those i subcontract to.

Inconvénients

honestly nothing, I am a happy camper as this platform gives me the right to access a greater market out there

Avantages

Affordability, subscription model fits our business perfectly well
Great customer service
Easy to implement with widgets
Marketplace functions very well for us
Team helps a lot to connect to OTAs

Inconvénients

A bit confusing with lists and categories. A bit complicated at first. Some bugs (fixed).

Avantages

Was with another software company since changing to Bokun my bookings have tripled

Inconvénients

Calander for employees is not easily accessible. I would like to see weekly calendar that employees would see as a schedule

Alternatives envisagées 

Pourquoi choisir Bókun 

Pourquoi passer à Bókun

Avantages

-modern and clear interface
-rather easy to understand
-many functions

Inconvénients

-some annoying bugs which aren’t fixed
-big changes are made without warning so that for example the API does not work correctly anymore
-the usage for operational tasks are limited

Avantages

Excellent performance, user interface is simple and easy to use. Support team works really fast and efficient.

Inconvénients

Creating of product is vast and sometime inconvenience. Should improve for non technical user as well.

Avantages

It is fairly simple to use and a clear layout for the accommodation front desk.

Inconvénients

Not a lot of ability for implementing special features for bookings. Some glitches. Wish there was a payment tab when using myallocator.

Avantages

Whatsoever it is they are there to give the best of service you can really depend on them.

Inconvénients

This is a company that is very reliable.

Avantages

Nice and very helpfull support. Easy to use.

Inconvénients

Accomodation does not work as I would like

Avantages

A complete software to well plan my products and to manage them

Inconvénients

I've got all the answers by the instructions and connecting the help center that are fast and professionals

Avantages

It is very easy, customer service excellent, and helpful, quickly answer, excellent service

Inconvénients

It very nice and excellent service. All the team helpful

Avantages

Bokun is simple to use and extremely affordable. It’s connectivity to popular booking sites is a huge advantage.

Inconvénients

At times it can be complicated to connect everything but support is always there to help.

Avantages

Effectiveness, fast responses and absolutely friendly staffs.

Inconvénients

So far so good and nothing unusual and no inconveniences.

Avantages

I can post the product widget, helped me get my trips organized, I hoping to get more agents involved once i am set.

Inconvénients

no product sorting feature or at least I don't seem to be able to communicate this desire, also I still have no idea how to use the videos I put on bokun

Avantages

The support is very amazing, but you support in Apple software. You should connect to different software tourist. I love to your marketing, connect to a lot new company and client.

Inconvénients

The software is very easy. The support is very good and friendly.

Avantages

Really easy to use, user friendly manage your messy data quite smoothly

Inconvénients

I didn’t find any yet but sometime it get slow due to overload

Avantages

Easy to use and calendar is easy to update. Also, lot of other travel companies are using it so through bokun we have expanded our network.

Inconvénients

Can't create different cancellation policies for different ota contracts.

Avantages

I like the most that you can easily install the professional looking tour template on your own website and customers can easily book tours, which are processed through Bokun at a very low cost. Then there is the option to work with other tour operators selling your tours, and you selling their tours. This gives you, as a small company, the ability to give a much broader offering to your clients.

Inconvénients

The software is a bit complicated in the beginning, you need a while to understand how to use it.

Avantages

What I like most about this software the ease in which I can manage the software

Inconvénients

What I least like is the amount of information you need to add to the software about your products.

Avantages

This booking software is great help a lot in keeping it simple to manage our streams of sales

Inconvénients

Website builder could reduce cost for it

Avantages

I like all of bokun, It is Easy to use..

Inconvénients

Hotel partners could give the agente link to your clients to book on their smartphone or laptop

Avantages

We can connect with so many popular company in the world.

Inconvénients

Push more for advertising.
Try to give contact number for the users which is can be easy to communicate each other’s

Avantages

Bokun's support team is really very nice and you can rely on them to assist in handling any issue you might have on the system.

Inconvénients

First users got problems to know in deep how it works. With the time, everything become much easier.

Avantages

How easy it is to connect with other service providers and OTA's.

Inconvénients

Not being able to price each departure separately and not being able to give out allotments to resellers.

Avantages

The bokun system is easy and fast to implement on website

Inconvénients

Some bokun functions are not working as should be, and the support is not great

Avantages

Helps me manage my bookings with ease. I have never had any issues

Inconvénients

Nothing. Its great I dont have any issues

Avantages

East to connect with other businesses, both suppliers and resellers.

Inconvénients

Sometimes a bit confusing to do things, but always easy to get help if you get stuck.

Avantages

The Marketplace get you the chance to Cooperate with other global travel agencies

Inconvénients

nothing maybe a lot of software work but everything other is perfect

Avantages

Its the good software for the listing the products .

Inconvénients

the software is good and i recommend to pay in advance for bookings

Avantages

Bokun is an excellent software for managing my products and services
It’s easy to interact with clients directly and offer client services
The fact that it links with my TripAdvisor account is perfect so from here all my job is done for me.
Really cute on doing reports manually.

Inconvénients

I’d like more on the interface side just to make the dashboard more appealing.

Avantages

Bookings, calendar, access to new counterparties

Inconvénients

Connection with the other internet sites offering trips.

Avantages

It is very useful to manage bookings and products. Also very easy to implement in our website.

Inconvénients

There are some features which need any development yet

Avantages

Easy to learn and use and very good customer service.

Inconvénients

Nothing far. We have no problem with recomending this to others.

Avantages

+price
+agency connections
+ accommodation

Inconvénients

Could have a more responsible instructed team. I feel like sometimes the cs doesn’t know very well the product since is still in development (understamble) and it takes too much time to solve some problems or doubts we have.
The qr code needs an app for phones where we can scan the customers tickets and it can automatically check the custumer in, avoiding froud. And keep the control of used tickets.
The email session - i have an event product that changes the meeting point location every day of the week. Every Monday a spot and Tuesday another one, etc... I would like to have in the product setting a part to add info in the booking confirmation of the product.

Avantages

It has a lot of useful tools to expand my bussiness. A lot of features and they are improving constantly.

Inconvénients

Not that easy to use until you read the manuals

Avantages

All is amazing especially the product listing is very easy for our customers to read

Inconvénients

Only need to add for transportation service we need to use to Bokun

Avantages

I got attracted by the affordability, essential to any business but especially for a starting one. I was not expecting much for the commision involved, but I was pleasantly surprised by how well it integrated with my website and how easy it was to set up, with great tutorials to follow online.

Inconvénients

Initially, it was the block-out of dates which was too time consuming, but it has since been fixed.

Avantages

Easy to setup, lots of help during that process, also one of the cheapest options for small companies

Inconvénients

Bad notifications, bad API with other companies, almost 0 support once setup

Avantages

The ease and handling of the site does not require experience

Inconvénients

There are no downsides
Needs a standalone application

Avantages

I've increased my business two fold in the first 6 months of using this platform.

Inconvénients

I'm not tech savvy, so any technology is difficult for me.

Avantages

I like the integration as well as the eade of use to sync all your availability of your products.

Inconvénients

Integration with Expedia needs to be improved.

Avantages

Helps you to develop networking and to organice that net in the most practical way.

Inconvénients

As any software with some diferent functions, it takes a while to catch up

Avantages

I’s possible to adjust the setting pf almost everyting in the booking process.

Bokun support is very openminded to request from the user. Several of my cases have been handeled by the developers to create an even better solution.

Inconvénients

The user interface has to have a make over. There are so many options of settings sometimes I can not find where to fond it. How ever the support is always helpful and openmimded.

Avantages

I like the fact that I am able to set up every tiny parameter related to my travel services.

Inconvénients

There are no important cons in my opinion, the software evolves and becomes better every day via the feedback offered by us the users.