SendGrid

Avantages

SendGrids high deliverability rates, solid tracking metrics and easy to use interface make it a very attractive offering in a competitive space.

Inconvénients

The pricing structure mean that scalability can be a concern, there are some sudden jumps in pricing. The step from 200k to 250k emails a month takes you from $89.95/mo to $249/mo which is a suddenly 3x cost increase, with similar 2x increases at the next intervals. Having unit-based pricing would be less stressful than suddenly crossing a threshold.

Alternatives envisagées 

Pourquoi choisir SendGrid 

Pourquoi passer à SendGrid

Avantages

Sendgrid is so seamless that if we have send one mail or a million its always reliable and send all mails seamlessly.

Inconvénients

Free Plan have strict limit for number of mail you can send, that make difficult for upgrade without testing it proper.

Avantages

Sending email without getting inside spam is best thing.

Inconvénients

Too much verification we have to do and also website is too slow.

Avantages

1- SendGrid provides customizable email templates.
2- SendGrid offers robust API support, which makes it easy for developers to integrate email sending into applications.
3- SendGrid has 24/7 customer support, including chat, email, and phone support for premium users.

Inconvénients

1- Sometimes customer support response times can be slower.

Avantages

Excellent detailed insights with filter options to track emails/SMS to customers and comprehensive Analytic features like delivery rates and click through rates.

Inconvénients

Sendgrid provides excellent services but the pricing point might become higher when high tier plans are considered which unlocks advanced features.

Avantages

It offers rest full APIs and easy documentation for APIs

Inconvénients

Customer support of sendgrid can be very slow.

Avantages

Really easy to setup and integrate into our existing application and user flow. We've never had an issue with our SendGrid e-mail service, and has been incredibly reliable. Easy to track on the dashboard and analyse open rate.

Inconvénients

Gets a little expensive on mass, but compared with others it's still reasonable.

Avantages

The highlights of this platform for me have been its impressive ability to integrate seamlessly with other platforms and its intuitive interface that makes it easy to handle emails at scale. But I also really liked the ease of initial configuration that allowed me to launch our campaigns quickly, thus optimizing our response times to the market.

Inconvénients

It is important to mention that at specific times I have experienced some delays in the response of technical support. However, these incidents have been minor and do not affect my overall perception of the platform.

Avantages

Simple to use and from what we've seen, great deliverability for our customer communications.

Inconvénients

Had a little complication getting setup (mixture of sendgrid account vs twilio), but thier support helped me sort it out.

Avantages

I like the forms automation features
It comes with great email management and tracking capabilities
The software makes lead tracking and management easy
It is the best for email marketing

Inconvénients

With SendGrid, we have realized so many benefits and I have no issues to raise.

Avantages

- Form customization and tags applied to contacts;
- Easy integration with Hubspot and API that enables you to sync data in an instant between tools;
- Easy to build marketing campaigns

Inconvénients

- The pricing can be a a blocker for more small sized companies

Avantages

It is a great all in one tool for sending emails in bulk

Inconvénients

The dedicated IP address is only available on the Silver or higher tied

Avantages

Sendgrid is fantastic, it is easy to setup, it works well, it sends emails securely and avoids spam filters, it allows for in-depth reporting and logs of emails on the rare occasion they need to be reviewed because an email has not been delivered.We recommend this for all of our eCommerce customers and use it ourselves, we couldn't be happier.

Inconvénients

Previously it was hard to manage several customers under one login which was frustrating, but Sendgrid listened to the requests for this feature and implemented it a few years back, we are delighted with the product

Avantages

The API is so easy to use and implement. The dashboards and statistics is a great addition which makes our jobs easier and cuts down costs.

Inconvénients

I wish there was a plan between FREE and BASIC. I pretty much need to send around 200-300 emails a day. Free is 100 Emails per day, and the basic plan is 1000 email per day. If there was something @ half the cost to send 300 emails a day that would be perfect!

Avantages

We like how there are code snippets, thorough documentation, and multiple-domain support (Something we lacked before)

Inconvénients

I'm fond of support that makes you wait for a solution when an issue arises, but errors and documentation is thorough enough it rarely happens.

Avantages

We like how SendGrid provides us with a central platform which we can send emails to from our multiple other Platforms and have them all sent together from one Platform. It was also really useful for us to be able to purchase a Static IP Address just for ourselves, as this has increased both our reputation and the amount of our emails which are delivered now vs before we moved to SendGrid.

Inconvénients

The initial setup, getting a Static IP Address and learning about the reporting features took a little bit of time to get used to, however this is probably to be expected with this type of product and it did not take us too long. We also had to "warm up" the new Static IP Address which we purchased, which meant sending some emails over a Shared Pool IP Address for so many days but, again, this is probably to be expected to help with reputation etc.

Avantages

The best part of SendGrid is its option of adding contacts directly with CSV files and easy integration with MoEngage. The pricing is also affordable for high volume email-sending and transactional communication.

Inconvénients

The promotional plans of SendGrid are priced much on the higher side. Moreover, customisation of Unsubscribe option is not available, for instance we wanted to add a Unsubscribe footer with images and GIFs as a standard for emails but that was not available.

Avantages

SendGrid is a well priced ESP with great delivery performance, near instant webhooks and highly configurable. Their API is quite straightforward to use, minimizing integration costs.

Inconvénients

When using a shared IP, deliverability to Microsoft hosted email addresses is really bad, most emails sent to Outlook or Microsoft 365 organizations end classified as SPAM and the only workaround withing SendGrid is to have a higher cost plan with dedicated IP addresses, having to build the IP reputation from scratch. Also support takes days to reply to most concerns.

Avantages

I like the ability to send single newsletters, or automations.
I like the segmentation of the contact lists.
I like the interface and user friendliness.
I like the foreign IP address for risk free outbound initiatives.

Inconvénients

I would invite the possibility to merge contact lists.
I would also invite more intuitive set up of the automations.
I would love better analytics with the automations.

Avantages

Easy integration, clear UI to work with.

Inconvénients

The design template library versioning can be confusing

Avantages

The fact I use sendgrid for transactional emails says a lot. The api intergration is a breeze, as are all of its parameters available. The email monitor tools as well as the disposable email detection have proven particularly useful. Third party intergration is easy with the likes of Firebase, FaunaDB and node cloud functions.

Inconvénients

There isn't any particular thing I have a disliking for in all honesty.

Alternatives envisagées 

Pourquoi passer à SendGrid

Avantages

It is very easy to use and deploy. The API is very well documented and the email marketing features can easily be used by non-developers without writing a single line of code. They have a very nice no-code email builder, but it also allows to do it in HTML for more technically inclined users.

Inconvénients

Though it is a great platform for transactional email, the Email Marketing tools are charged extra.

SendGrid is only really good if you get a dedicated IP, which is absent for the cheaper tiers.

Alternatives envisagées 

Pourquoi passer à SendGrid

Avantages

I admire SendGrid for its seamless setup process, allowing even novices to integrate sophisticated emailing capabilities into their applications swiftly. The clear and comprehensive documentation walks you through every step, and the intuitive API makes crafting and sending emails a breeze. Not to mention the extensive libraries in various languages, reducing development time and effort. Truly, its convenience and efficiency make it a preferred choice for developers looking to implement email services.

Inconvénients

The support seems to be slow to respond at times and/or not very effective. Also delivery is not the best in the industry. but still very good.

Avantages

I love the visual editor - it makes putting together email campaigns quite simple. Being able to edit both desktop and mobile independently is always a plus. I love that it integrates with our Salon booking system - Envision.

Inconvénients

Current limitations placed on Envision/SendGrid integration is only 5000 emails per location. We would love to increase but were told we are not able to. Also, unable to view campaign statics with the integrated platform.

Avantages

Using programs like Rackspace and Heroku to use dynamic customer data from other platforms other than CRM

Inconvénients

Changing of hands to Twilio changed a few features but more plug ins

Alternatives envisagées 

Logiciel antérieur