Bigin by Zoho CRM

Avantages

We love the CRm for functionality and the fact that I can upload files to each contact and project within the CRM.

Inconvénients

I haven't been able to figure out the tasks part but I am having a rep call me again to go through this, they are very good in the service end and helping you as the customer

Avantages

Best for marketing agencies looking for paid ads functionalities

Inconvénients

No Website and advanced form integration feature to split test landing page and capture online leads

Avantages

It is simple, straightforward, to the point, and easy to use. It integrates easily with other Zoho applications. Its also affordable.

Inconvénients

It has limited features compared to other CRMs I've used previously. It has less customization.

Alternatives envisagées 

Pourquoi choisir Bigin by Zoho CRM 

Logiciel antérieur 

Pourquoi passer à Bigin by Zoho CRM

Avantages

I am a sales consultant and have been looking for an affordable and powerful CRM. I think Bigin fits this need very well. Very affordable but has the power to do the things I need to implement to create a great tool and increase the sales team's productivity. I insisst that the CRM needs to be a tool for the team to do thier job better and I believe Bigin is exactly what I was looking for.

Inconvénients

Data import of companies and contacts takes a bit of learning. It works, but take the time to understand how it does it.

Alternatives envisagées 

Pourquoi choisir Bigin by Zoho CRM 

Logiciel antérieur 

Pourquoi passer à Bigin by Zoho CRM

Avantages

cheap and easy to use, I use the Kanbank

Inconvénients

the fact that I can personalize the kanban and the contact could be used from contact list

Alternatives envisagées 

Pourquoi passer à Bigin by Zoho CRM

Avantages

I'd been using an older CRM for years and, as I'm transitioning to a new business model, we needed a modern CRM that would grow with us and not break the bank. I spent days researching and playing around with first a dozen CRMs, narrowed it down to three or four, and settled on Bigin. It had the cleanest UI and structure, a great feature set, and the opportunity to grow with Zoho as our business grows.

Inconvénients

Sometimes I struggle to find the information I need or tools I need. I suspect I need time to get used to Bigin.

The notes text field is inadequate. It needs to have at least bold, italics, bullets and numbering for me to be able to take quality, readable note

Avantages

Wir fanden ein kleines, günstiges CRM, welches unseren Ansprüchen genügt

Inconvénients

Das es so einfach zu bedienen ist hat uns gefallen

Avantages

Nice Overview and great experience in UI. Nice App support for different devices.

Inconvénients

VOIP Phone integration could be better. Hope updates will follow.

Avantages

Easy to use & set up.
You can start using it without any prior training or complex onboarding process.

Inconvénients

Complex dashboard. It could be made more easy to understand and setup. It seems bit complex to me to setup according to my KPI's.

Avantages

Easy to implement. We were up and running within 24 hours. It is easy to customize along the way as you see or need to make changes.

Inconvénients

Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty

Avantages

Amazing Experience, I recently started using Bigin, and I have to say, it has completely transformed the way I manage my business pipeline!

The simplicity and user-friendly interface make it super easy to keep track of leads, contacts, and deals. What I love most is how everything is streamlined, allowing me to focus on what really matters—growing my business. 💼

Inconvénients

nothing much apart from the fact that it cannot be integrates to LinkedIn to send response messages.

Alternatives envisagées 

Pourquoi passer à Bigin by Zoho CRM

Avantages

Easy to use workflow, the ability to customize the pipelines and makes it easier to manage contacts.

Inconvénients

I still have to try the phonecalls and mail features and I haven't found many cons as it has what my small business needs.

Avantages

I love how intuitive and easy to configure it was. Also, their functionalities are exactly what you need for a small business to keep things going in a timely and organized manner.
I like the pipeline function the most.

Inconvénients

Sometimes when adding a new deal I can´t add a New Product or add a New Client while doing that - so I need to close the deal, add the client or product first and then add the deal. It might be a bug, but I think it could be more streamlined.

Avantages

It is really easy and friendly for tiny companies. I used many different crm-systems but I couldnt understand them. After I used bigin for some minutes, I knew: "This is the crm-system, for our tiny company with 5 people."

Inconvénients

This is a really good question. At the moment I have no answer.

Avantages

Simple to use and it gives me a total overview of the running projects and what needs to be done.

Inconvénients

Nothing big that I can think of; there are some small things I would have liked as an option but overall it is great. Maybe the use of collours would help having an even better overview.

Alternatives envisagées 

Pourquoi passer à Bigin by Zoho CRM

Avantages

Simple and very useful, easy to schedule appointments, affordable

Inconvénients

Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured it out yet.

Avantages

Me parece una buena opción para iniciar coin un CRM potente y enfocado en el crecimiento de la empresa.

Inconvénients

En realidad todo me parece util y funcional, no encuentro algo que no me guste.

Avantages

I've trialled a number of CRMs for our startup and Bigin is the only system that managed to balance everything I'm looking for. A clean UI, affordable pricing and just the right amount of features to keep our sales team working.

Inconvénients

So far Bigin does everything I need from a CRM.

Alternatives envisagées 

Pourquoi choisir Bigin by Zoho CRM 

Logiciel antérieur 

Avantages

This budget-friendly CRM for small businesses offers nearly the same features as other costly CRM options. I’m satisfied with how it has streamlined my business processes. The calls and task tracking is very useful, also the recent feature where popup comes in caller id is contact is saved on crm really helps.

Inconvénients

I’d appreciate a dedicated ‘leads’ page instead of lumping all contacts into the same ‘Contacts’ section. Managing leads can be a bit tricky, but I’ve managed to make it work.

Avantages

Custom Fields are very helpful to customize

Inconvénients

Slow refresh rate while going to different modules

Alternatives envisagées 

Pourquoi passer à Bigin by Zoho CRM

Avantages

Organização e relacionamento com clientes

Inconvénients

Integração de calendário; gostaria de visualizar os eventos tudo em um só lugar (Bigin) e ainda não consegui fazer isso.

Avantages

Simple and client-oriented CRM solution.

Inconvénients

Why I didn't use it before? and maybe enough

Alternatives envisagées 

Pourquoi choisir Bigin by Zoho CRM 

Logiciel antérieur 

Pourquoi passer à Bigin by Zoho CRM

Avantages

Bigin is easy to visualize, making use seamless, and setting up the platform even easier.

Inconvénients

I haven't found too much to be concerned about. Support is extremely helpful.

Avantages

The user friendliness and easy dashboard

Inconvénients

The filtration process can be better and more seamless.

Avantages

If you are looking to simplify and automate your sales pipelines, Bigin is the perfect solution. Its ease of use is unparalleled, allowing for quick and hassle-free setup. The support team is exceptional, providing personalized attention to ensure you get the most out of the tool. With Bigin, we have been able to optimize our processes and improve our productivity in record time.

Inconvénients

Can't find nothing i don't like yet. Experience was excellent so far.

Avantages

The ease of use his phenomenal, the customer on boarding team in training team has made this a seamless switch, absolutely everything about this product is firing on all eight cylinders

Inconvénients

I have found zero undesirable things about this product, after using it around six months. It helps me manage every single aspect of my hunt and kill, lead generating, and sales process management consulting business.

Avantages

Ferramenta muito intuitiva e de fácil aprendizagem

Inconvénients

Poderia disponibilizar um pacote com mais usuários

Avantages

Ease of use, speed and layout. Plus notifications once we had worked them out.

Inconvénients

A problem with Mass email, but we have been informed of a workaround / alternative function.

Alternatives envisagées 

Pourquoi passer à Bigin by Zoho CRM

Avantages

Bigin is designed for businesses that want an intuitive and easy-to-navigate CRM without unnecessary complexity. This is particularly useful for our company, as it needs a quick setup for sales pipeline management without spending weeks on onboarding.

Inconvénients

Although great for basic needs, Bigin lacks advanced customization options found in larger CRM systems like Zoho CRM or Salesforce.

Alternatives envisagées 

Pourquoi passer à Bigin by Zoho CRM

Avantages

Perfect CRM for someone transitioning from excel or no CRM into a very easy to use, intuitive and user friendly CRM. Would highly recommend Bigin to small business owners. The Sales Pipeline interface is super easy

Inconvénients

Doesnt allow integration with facebook ads forms

Avantages

Pricepoint, Value for the money is unbeatable

Inconvénients

Some minor integrations seem to be lagging

Avantages

Creating deal is simple understandable, funnels goes in a systematic way.

Inconvénients

Mailing to the lead and not sure its delivering or not

Avantages

Ability to add users, integraton with exotel and good UI

Inconvénients

Integration with indiamart not working for me

Alternatives envisagées 

Pourquoi passer à Bigin by Zoho CRM

Avantages

Simple and Intuitive Interface, Affordable Pricing and Customizable Pipelines

Inconvénients

Limited Customization: Compared to full-featured CRMs, Bigin has fewer customization options for fields, workflows, and reports.

Integration Limits: While it integrates with Zoho apps, integration with third-party tools is limited

Avantages

User friendly.
Productivity Booster
Easy to Manage.
Value for Money

Inconvénients

Not Really. It offers almost all the features a small business can demand.

Avantages

Ease of use - The KanBan and Pipeline Features

Inconvénients

Could not get any specific drawbacks for the purpose that we use Zoho Bigin for.

Avantages

Ease of use. Easy to set up, easy to navigate the apps, both desktop and mobile.

Inconvénients

Lack of reporting module. You can export views, but no real reporting module.

Alternatives envisagées 

Pourquoi passer à Bigin by Zoho CRM

Avantages

It is very easy in use. Even without any how to video's you can start immediately using it.

Inconvénients

I would have found it better to had the webinar Bigin By Zoho CRM - Overview & Setup (EU & UK) much sooner. I had to wait over a week to join on in my timezone.

Avantages

easy to use and has all the things needed for a small business

Inconvénients

analytics is a bit limeted and had some trouble once with linkedin integration

Avantages

Pipelines e organizadores que possibilitam a visualização do fluxo de trabalho para priorizar o que mais importa.

Inconvénients

Ainda não encontrei algo que pudesse desabonar.

Avantages

必要十分でシンプルな機能と、手ごろな価格。
他にもCRMツールは多数ありますが、多機能を競うばかりで、シンプル路線のツールはあまりないと感じています。

Inconvénients

今のところ、不足は感じていません。
強いて言えば、日本語の情報がほとんどないので、今後公式での日本語サポートの充実を期待しています。

Alternatives envisagées 

Pourquoi passer à Bigin by Zoho CRM

Avantages

Streamlines sales, improves tracking, good for business.

Inconvénients

Nothing so far over did not receive any trouble yet.

Avantages

The thing I like the most about BIGIN as how it easily integrates a sales pipeline with CRM. The software is very easy to use and it looks god as well. I messed around with 10+ CRM software's and I can honestly say BIGIN is amazing. I even preferred it over the full zoho CRM software.

Inconvénients

I don't like that sometimes it doesn't show all of my contacts - even when all contacts are selected it only shows certain ones.

Avantages

We thought LACRM might be the one as we want simple and easy to use yet customisable enough while not breaking the bank! Honestly nothing ticks as many boxes as bigin... it just nails it

Inconvénients

i'd like more custom fields but happy i can pay slightly more to unlock when it becomes a problem for us

Avantages

It is really convenient to setup and onboard users.
We tried a simplified process for one of our teams instead of using Zoho CRM (full one), but in the end lacked some functionalities here.

Inconvénients

Limited customizing options, overall not so useful from mobile in our case.

Avantages

Gmail plug in and mobile app were essential features while looking for a CRM. Bigin has both. I also like the simple interface which makes it easier to use.

Inconvénients

I wish that it has robust features within gmail so I don't have to go back and forth between the app and gmail.

Avantages

I was looking for a CRM that would allow me to manage my business efficiently and simply. Zoho Bigin completely meets my expectations. I recommend it for small businesses and freelancers.

Inconvénients

I was searching for a CRM that enables me to manage my business effectively and easily. Zoho Bigin perfectly matches my needs. I highly recommend it for small businesses and freelancers.

Avantages

SImple to use, affordable pricing and free trial

Inconvénients

limited automations as compared to Zoho CRM

Avantages

They have both CRM and a help desk combined

Inconvénients

They have various issues once in a while, but I guess most products will have

Avantages

Zoho Bigin is a solid CRM solution that excels in providing a user-friendly experience and essential CRM functionalities at an affordable price. It is particularly well-suited for small to medium-sized businesses looking for a straightforward CRM with effective pipeline management and automation features.

Inconvénients

There can be more advanced features for higher end CRM