TravelPerk

Avantages

It's a very helpful tool to search and program business travels

Inconvénients

There are not all the options that I can find outside the software

Avantages

I recently discovered the event feature and I love it, as it will make my job a lot easier!!

Inconvénients

That it takes long to load when approving a trip, although I do understand it's because you are checking availability

Avantages

The greatest thing about TravelPerk for me is that I don't need to pay for my business trips on my own and then get reimbursed. I also enjoy the option to use Concierge when a TravelPerk team member books a trip for me using my Airbnb account as a third party. It's great that I don't need to do anything really - just check-in and enjoy my stay.

Inconvénients

Sometimes the prices shown on the Map search do not match the actual prices shown further on the hotel tab.

Avantages

Ease of use, rapid deployment and integration, transparent pricing

Inconvénients

Not US focused, service reps often email pricing in foreign currency despite our account being USD.

Avantages

It's a free tool that combines the perks of searching for your own flights and hotels online (no travel agents involved, so much faster and more dynamic) plus the advantages of having all the expenses and reports in one place. They also have great support line- you can actually talk to someone (not machines) that can fix any issue with your travel, like a travel agent would do. We had to change a flight and the process was super smooth and easy. And, IT'S FREE!

Inconvénients

We use Airbnb rather than hotels quite frequently.. You can ask TP support to book Airbnb, but an automatic integration with Airbnb would be nice.

Avantages

It's designed well, easy to use, and has all the features you may need to book your business trip right in the app: flights, trains, rental cars, hotels, etc. If you want to book something outside the app (an Airbnb, an airport transfer or something), there's even a Concierge service that can do it for you.
Very convenient, definitely recommend!

Inconvénients

Once I needed to cancel a flight because my business trip was canceled, but I still needed that flight for personal reasons. Because the cancelation needs to be first processed by TravelPerk, it's much slower than canceling with the airline directly, which means you don't know if that ticket is going to be available on the airline's website and when. Somebody else can end up buying it before you get the chance. So I had to find a different flight.
But that's a very specific situation. So no hard feelings.

Avantages

Easy to handle, good support and helps to reduce internal effort & costs

Inconvénients

In "Rent a car" are not all options available as you have when you book direst e.g. Sixt

Avantages

The setup of the product felt intensive but once sorted ended up being a great app for our team.

Inconvénients

I don’t like when reservation numbers collected by the app don’t integrate with local airline reservations.

Avantages

The flexibility of creating the trips and also the usability of the entire platform. Furthermore I noticed a very good increase of connections with Rail lines, Airlines, etc.

Inconvénients

Not all combination of trains can be created, so we need to create different tickets for that.

Avantages

It's very easy to use to build the trips, the addition of hotel reward cards was a plus

Inconvénients

Some hotels availabilty, not easy to find roundtrips with 2 airlines. Also not being able to make some changes but having to make an entire new booking.

Avantages

It is easy to use when it come to pick your flight and book it.

Inconvénients

You can find flights in google and not in the system, which can give use loosing money. Costumer support was not good, very slowly and a lot of the time got an answer that nothing can be done.

Alternatives envisagées 

Pourquoi choisir TravelPerk 

Logiciel antérieur 

Pourquoi passer à TravelPerk

Avantages

I am pleased with the hotel, train, and flight options available in all locations for booking. I like that I can do all of this through the app.

Inconvénients

I don’t like that once booked, a ticket for the airline or train is not emailed to me.

Avantages

Nothing these guys pretend to help but it's easier to just use Skyscanner and deal with airlines direct

Inconvénients

They cost me thousands of dollars giving misinformation about testing requirements and basically accepted no accountability then told me the only way to solve it was to book my own travel and they can't work fast enough to service me

Avantages

User experience is just like that of an Expedia or Kayak. So easy to use and filter flights or hotels just to see exactly what you want to be available. The ability to change plans is super easy and can be done from the app. Administrative abilities are super easy as well! Oh it's also SUPER CHEAP!

Inconvénients

The thing i like the least is that it is a European software so everything is in 24 hours and Euros and that has to be changed by the individual in their settings. i receive more questions about that than I do anything else. I wish I could just go in and fix for them.

Avantages

Since I work in a flat organization where we breathe automation and digitalization both in the way we work internally and in the way we develop our product, it's a no-brainer to use tools that help our daily work in the same spirit. I manage a lot of our events, and this convenient service helps me to work much more efficiently.

Inconvénients

I'd love to see more quick and easy ways to contact support if a complex problem occurs, which can be a hassle with slow email threads or by bouncing around in support by phone. A small pop-up chat could be helpful!

Avantages

I like the function, when i need change the booking, I got a good service after booking.

Inconvénients

one time when i want to change my flight, it is impossible I have to book a second ticket.

Avantages

With this service, I was able to not just book the airplane but everything for my journey. It was easy to use, very intuitive and TravelPerk even suggested the train to the center of where I was going.
When I contacted the concierge, they were super helpful and fast.
Great all-around service!

Inconvénients

When booking a hotel, the first options should be the ones within your financial range. Example: my budget was xxx€ per night and the first options were xxxx€ and xxxxx€!

Avantages

Firstly, the platform is very user friendly! It allows team members to organise and control their own trips within a Travel Policy set by us which is really handy! Furthermore, it's simple to use when organising big group trips too! But I would like to focus on how helpful the TP team are; fast response time, great support feedback and also give great advice! Understandably, this current situation is difficult for the travel industry, but the TP team have been nothing but great! Shout out to [SENSITIVE CONTENT HIDDEN] our account manager!

Inconvénients

For the moment, I am happy with how the software works!

Avantages

First, we use TravelPerk to book all business travel for our sale employees and appreciate the most, that finally we found a service that provides one invoice for all. In the past, we needed to book everything separately and take care about the invoices, which is always more struggle than fun. This times are over thanks to TravelPerk and their great product. Second, the User Experience of the product is outstanding. It's intuitive and easy to use and every single sales employee can book their travel now by themselves thanks to the option to implement your own guidelines and policies.

Inconvénients

Would be great to be able to book different airlines and provider in one trip. Instead, you need to create two trips right now to achieve that. But this is nothing minor, just a plus for the future.

Avantages

- Its very intuitive to use
- Its possible to see which options are within company policy
- Prices are good
- You can see in which Hotel colleagues are staying

Inconvénients

No options to manage booking after its confirmed.

Avantages

The friendly UX makes booking trips very easy, the platform is very slick

Inconvénients

Sometimes trips that you booked turn out to be unavailable, but I know this is sometimes out of Travelperk's control.

Avantages

I am very happy using TravelPerk to book all of my business travel. Online booking is convenient, but I know I can rely on effective and kind customer service to help me when there's been any kind of travel glitch. They have even been able to secure refunds in times when there was not one guaranteed.

Inconvénients

I really don't have any complaints. There's nothing I'm unhappy with in my user experience.

Avantages

How easy it is for me as a user to find a flight that is within our companies policy

Inconvénients

Haven’t encountered anything that I dislike in particular

Avantages

Its easy to work with!Dashboard is well designed

Inconvénients

Sometimes there are problems with the payment of the digital credit card

Avantages

Being online with updated info. It also reminds me or tracks what I’ve chosen before. Plus you can sort airline to suit my preference.

Inconvénients

No alerts for seat sale. Also the category seems only for corporation.

Avantages

With TravelPerk it gets really easy to set up​ any travel: booking tickets and accommodation​ never was so easy. Their platform is user-friendly and their​ customer support is always available

Inconvénients

Honestly, I cannot see something I didn't like about Travel Perk. If I had to say something to improve it would the flexibility​ and options while choosing the accommodation​

Avantages

it was really easy to book everything from the app and when traveling it's really useful knowing that everything it's already prepaid and that you don't hace to worry about that

Inconvénients

i wanted to book a train and it was not shown.

Avantages

His clarity and efficiency, its a time saver for me us employee.

Inconvénients

Until now, none.

Avantages

nothing, certainly there are better tools available.

Inconvénients

If you want to upgrade your flights outside the company policy it is impossible to do the payments yourself. So the airline cannot upgrade because the booking is via travelperk and travelperk cannot change the paying method so it is impossible to pay for your own upgrade.

Avantages

Friendly User Interface, can book all aspects of your trip from same "dashboard"

Inconvénients

Not sure, but when there is a cancellation by the airline due e.g. due to "weather". TP didn't seem aware and fell into a "gap" between TP team and Air Canada trying to rebook myself. In the end AC insisted it had to be done via AC.

Avantages

It´s super easy to use it, and also let us see all the different options that we have at the moment of book a trip.

Inconvénients

I like all the different tool that travelperk offer to out company

Avantages

You can choose the travel that you want to do and you don't need to contact anyone because is like buy the tickets through Internet

Inconvénients

Sometimes the platform is a bit slowly and you cannot subbmit the operation in few minutes.

Avantages

Ease of use, from logging in via SSO and making a booking. Everything I would think I need is available right there to make a booking. Distance from venue, breakfast included, colleagues staying at the same hotel, price. Email confirmation books it right into my calendar.

Inconvénients

Can't think of anything - very happy with Travelperk

Avantages

Very easy to use & fast. Booking flow is the best I have used.

Inconvénients

Haven’t found anything truly negative as of yet.

Avantages

I loved using TravelPerk for my business trip. The booking process for seamless, easy and manageable.
All the information listed down for various flights or hotel options is latest and up to date. They have extensive filters to choose what is best suited for you. I used this to book my trip in India, and I am impressed with the accuracy and best rates provided by TravelPerk. Can't wait to book another trip soon!

Inconvénients

Nothing. No cons! I loved using TravelPerk.

Avantages

It's very easy. Just start and in few minutes you can start your real travel

Inconvénients

I didn't found any cons while booking my journey

Avantages

Ease of navigation, the warm color them and working functionality

Inconvénients

None I can think of right now. Will keep exploring

Avantages

The website is so easy to navigate and the variety of products, especially the addition of being able to book transfers and trains. The customer service is exceptional.

Inconvénients

sometimes you can not find a flight for specific companies

Avantages

It is pretty easy to book trips overall

Inconvénients

Once you have booked. a trip the customer service is non-existent
My one train got cancelled and I was not contacted about it or refunded
I am trying to simply get seats booked as I was unable to with the original booking and have emailed five times with no response

Avantages

Easy findings, easy booking management, website performance

Inconvénients

too little alerts possibilities, to little personal options to adjust according to a user's need

Avantages

Easy to use and great customer service, great!

Inconvénients

Sometimes it takes time to make a change on a flight

Avantages

I can book all what I need for my business trip and compare different options

Inconvénients

When booking a round trip with different airline companies not all the options (for booking) are available. I need to book it as separate flight to have that menu.

Avantages

Their search engine is really good, it has a lot of criteria and filter to make sure you find the best option for you.

The free account works really well.

Their user interphase and experience is very good.

Inconvénients

The app needs to develop into other verticals to make life easier for business travellers.
I would like to be able to search and book car rentals and to be able to tag the trips and integrate them into Expensify.

Avantages

Ease and efficiency of ladt minute booking

Inconvénients

There were no incidents or negative experiences

Avantages

The tool is relatively easy to use, after a few minutes you can find out how to use it and what features do you have available. The range of available hotels and means of transportation is fine.

Inconvénients

The approval process is not working well. Unless a supervisor accepts your travel request straightaway, your booking is canceled and you have to repeat the whole process.

Avantages

Very simple to use. Too many options. user-friendly.

Inconvénients

Find flights to the destination I am looking for at the appropriate time and price

Avantages

I am able to track travel expenses within my team.

Inconvénients

Changes on the platform are not flexible. It should have SLA 30 minutes

Avantages

It's clear, user friendly : easy to book a business trip. I like the fact that hotel's location is shown (km away from your destination/office). It helps a lot.

Inconvénients

If I'm booking something for a colleague, it's only at the very end that I would know that an information is missing (date of birth) and its stopping me from confirming the booking. It should be at the beginning, soI would not waist time

Avantages

Modern, clean and easy to navigate Design. Large choice of Hotels. Planing is very easy, as you can plan a tour incl. trains, planes and Hotels.

Inconvénients

Not really. Maybe the virtual Credit card topic which is relevant in some hotelbookings is a bit confusing.

Avantages

Questo sito è molto utile, pratico è vantaggioso! È un sito che ti offre molti servizi e anche molto economico, consiglio vivamente.

Inconvénients

Forse è un po’ troppo espansivo ma mi piace