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- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
The Best All-in-One PMS
I have used Yardi, ResMan, Appfolio, and Entrata across my career. Only Entrata offers a true unified experience across all asset classes. It allows a robust build-out for every part of your property and company operations, which other PMSs may require integrations for. There is always room for improvement, but Entrata is the best well-rounded option.
Avantages
Entrata allows you to have all your operations in one operating system to a degree that few other systems can achieve. I am a very detail-oriented manager and I believe that the fine details are what set apart good managers, management companies, and properties. Entrata has every tool I can think of to run any kind of asset to the best standard possible.
Inconvénients
On the affordable side of the system, I think the Section 8 options should be better. I want to be able to mark residents as HCV recipients and be able to run reports based on that status. I also want to be able to see a snapshot of PHA information on any given resident profile including the name of the PHA, the type of program they are enrolled in, and the housing counselor's contact information.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
AP Supervisor
Overall I am happy with the product. If I need help, our sales rep is always available, and I am able to do my job efficiently.
Avantages
I like that we can keep everything in one place. All payments, refunds, reports, etc. It is easy to use, and you can filter down to exactly what you're looking for.
Inconvénients
We use another third-party payment program to pay out checks. Once we transfer the pay file into that program, all payments in Entrata show as reconciled. If a check does not get cashed, and we have to reissue payment, we are not able to void the payment in Entrata. We have to duplicate the invoice, which really muddies up our invoices and confuses issues. We are able to void BillPay payments, so I don't understand why we are not able to void third-party payments. I have asked repeatedly for this and am always met with resistance.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Solid product-Great team
We thoroughly enjoy our partnership with Entrata. I would not recommend another software for Multifamily housing management.
Avantages
I like the workflow from prospect interaction to post move-in activity. Once you get familiar with the dashboard, the prompts and reminders lighten the workload as well as all the automations. Entrata also offers mini products such as renters insurance and energy benchmarking allowing us to work out of the same software 98% of the time. Not mentioning the amazing customer service would be a travesty. From the call-center service staff to our CSM and migration team, we have experienced incredibly pleasant and helpful people ready to assist.
Inconvénients
Occasionally, the system will run slowly, which of course impacts our entire company’s productivity. There have been a few glitches with two factor authentication in the past, but nothing recently.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
All in one property management software
Entrata is absolutely amazing! I have literally recommended it to anyone that has asked my input. I have worked with Yardi, OneSite, OnSite, and eSite. Entrata is by far the most superior leasing platform. With leasing, invoices, work orders, online payments, Entrata is truly a one-stop shop. I love Entrata and it will forever be my preferred platform.
Avantages
Ease of use. Simple navigation. Easy to read reports and a very clean dashboard look.
Inconvénients
I wish the make ready board was a little more simplified like everything else on Entrata.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Entrata is the BEST!
I love Entrata. I been on several different software's and this is by far the best I have worked in.
Avantages
I have been in the system since 2018. I have love the ease of it and navigating the steps. If you do it right the system will walk you through it.
Inconvénients
On the back end the many different places to change something. If you change something and it has to be changed 10 other places for it to be right. Somewhere it should be set up that if I change this one setting the change is go to all settings that is effected.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Entrata beats all other software systems!
Entrata is very simple to use. The dashboard shows everything on one screen and is easy to navigate. The training was "hands on". The help desk team has been very supportive. I don't want to ever go back to our previous software systems!
Avantages
Entrata has everything under one platform and is very easy to use.
Inconvénients
I don't really have a complaint. Even when there is an issue and we have to contact the helpdesk, their team is very kind in helping find a solution (even if it is user error).
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Entrata is Great!
The software is undergoing continuous development, and we anticipate the introduction of additional features to further enhance our operational efficiency across the platform.
Avantages
If your team is seeking software that enhances efficiency and provides ample space and time to engage with prospects and residents, this platform stands out as the most effective I have encountered. Additionally, the support offered for setup, integrations, and inquiries is exceptional, delivering comprehensive assistance as needed.
Inconvénients
The response times for placing a ticket with Entrata's Support Team are currently slow. However, once communicated, the quality of work is commendable. We kindly request more clarification and regular updates in cases of delays to ensure transparency with our teams.
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
"Tabs Resolved"
They are human and also laughed with me! :)
Avantages
Walked through the steps with me when I had asked-to fix the issue-I'm not to savvy with computers-this was nice to have.
Inconvénients
At first staring Entrata, I felt it took long for someone to fix any issues but now it has been getting addressed and resolved right away or in a timely manner.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Loving Entrata!
Entrata is Fantastic! ***** Stars! Two thumbs way way up!
Avantages
I love how easy it is to navigate to different areas of the system in respect to what the resident needs.
Inconvénients
It seemed to take forever to learn Entrata. There were so many tabs that it was overwhelming at first. However, now that I have the system down, it is actually a breeze and makes my job less complicated in so many ways.
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Community Manager
I have enjoyed having it because I came from older software so it has been exciting to have a lot more on Entrada you can do.
Avantages
It's great for renewals and leases and applications
Inconvénients
It sometimes takes a minute to load something
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
The Gold Standard for PM Software
Avantages
Entrata is an incredibly streamlined, user-friendly PM software website. Different features are well laid out and divided among different pages to allow for a clean user interface. Lease execution and tracking is incredibly easy with the implementation of a third-party API. Accounting features, from resident ledgers to rent tracking to yearly budgeting, are also powerful and easily customizable to anything you may want and/or need.
Inconvénients
The biggest flaw with Entrata is their proprietary training center. While there are many helpful videos available to get you acquainted with the software, it has been the shared experience of myself and my staff that the quizzes are not always very intuitive or follow important items within the training. Rather, many of the quizzes are confusingly worded and often result in them not being passed and having to retake them again.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Finding stuff is easy, unless it's in the incomplete section.
It has been a learning curve. I spend most of my days helping people fix errors they are running into with both Entrata and Vendor Access.
Avantages
I like the ease of searching. If I need to find a unit, it's easy to search. If I need to find something related to "Fire" it's easy to find.
Inconvénients
The redundancy. I have to now put a note before or after I delete something because my deletion notes no longer transfer.
We can't search incomplete Invoices in the system.
Anything that happens in the incomplete invoices isn't tracked. I can't see who deleted what, because it is not searchable.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Best software for Residential leasing & accounting
Overall it's been great. I really like this software because it's made my job so much easier and my collections and communications have signifigantly improved.
Avantages
User friendly, compatability, excellent customer service, fantastic features and tools. Reporting that is easily customizable by the user. It's so much more flexible than our previous software and they are always striving to improve or create additional features specific to their customer needs. They are also super friendly and readily available by phone for support. I have never had to wait on hold. The CSR's are extremely knowlegable and professional. If it's an in depth issue, then the online tickets can take a while, but they always come through. Set up is a lot, but this is usually the case with any software transition. I will say that the transistion, although they always take some time and work, was the best I've experienced (and I've been through a LOT of them in my 30+ year carreer).
Inconvénients
Needing permissions to be turned on for every little thing if you are not an Admin can be annoying, but once it is set up it's rarely an issue.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
An all-in-one platform to manage leads/applicants/residents!
I appreciate the intuitive interface, which makes navigating its many features straightforward for both seasoned professionals and those new to the industry.
Avantages
Entrata offers a seamless and efficient way to handle everything from leasing and resident communication to accounting and maintenance requests. Entrata also consistently delivers updates and improvements that enhance usability & performance.
Inconvénients
Not being able to see a banner at the top of the profiles showing when the next contact is scheduled for. Adding this feature would save us time scrolling and searching if there has already been a contact scheduled or duplicating a contact.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Amazing (though overwhelming) capabilities!
Entrata is overall a very powerful tool. I have the most experience with running reports and creating maintenance work orders.
Avantages
I like that Entrata can run detailed reports. I also like the work order function. I like that it helps our team have leads, payments, work orders, etc in one place.
Inconvénients
Entrata has a big learning curve. The system can be overwhelming to learn at first.
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Entrata Review
Overall the experiance with entrata has been excellent. No, complains support is quick on reponding issue reported.
Avantages
Information is easy to pull, ledgers are self explain. I have used other softwares and Entrata has been the most easy to use and manage. Also, to teach a new hire is easy, videos are very helpfull too.
Inconvénients
Generating report it could be confusing. Also, merging to utility billing was confusing speacilly to explain prices.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
review of Entrata
It was hard at first but I got use to it.
Avantages
It is easy to use and I can get a lot of things done in it. I can do my bills and run checks and do the delinquency's.
Inconvénients
Cannot think of anything right now. It was hard to get use to after being on Yardi for 20 years but all in all I finally figured it out.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
All in One for procurement and financial (Entrata)
Overall, Entrata receives high marks for its comprehensive functionality, ease of use, and strong customer support. It is well-regarded as an all-in-one solution that helps property managers enhance operational efficiency, improve resident satisfaction, and gain valuable insights through advanced reporting and analytics. These strengths make Entrata a preferred choice for many property management professionals.
Avantages
Users appreciate that Entrata covers all aspects of property management, from leasing and accounting to maintenance and marketing. This integration helps streamline operations and reduce the need for multiple software solutions. Entrata offers comprehensive training resources, including webinars and documentation, which help users maximize the platform’s capabilities.
Inconvénients
There are reports of the software being slow at times, particularly during peak usage periods. Slow performance can hinder productivity and impact user satisfaction.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Entrata review
My experience with Entrata has been overall very helpful and positive. There are some parts that could be improved.
Avantages
Entrata is easy to navigate and very helpful when it comes to sharing information, completing move-in paperwork, taking applications, etc
Inconvénients
What I like least about Entrata is the drop down menu for example when putting in work orders. If what you are trying to request isn’t there you can’t add it. You have to choose a similar request and type it all out in the comments. Confusing for residents.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Resident Communication
I'm a fan! I would be interested in seeing how the full package works with the accounting platform. But I also know how hard it is to get accounting groups to veer away from Yardi...
Avantages
If you are looking to track resident communication properly, this is the best platform. I am also a fan of the lead management setup. Entrata has the best resident demographics analysis report compared to Realpage and Yardi.
Inconvénients
The rent roll report could use some finessing and I do prefer most Yardi financial reports.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Best PM software on the market
Excellent. I can always get help and answers immediately when needed
Avantages
Easy to set-up, customer service is amazing, affordable compare to other platforms.
Inconvénients
Set-up can be challenging as there are so many options.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Entrada us the best for navigating quickly
I like entrada. Pay scan is easy to navigate. I really like being able to go through the history of our messages and having the option to re-send them.
Avantages
Navigating through the residents is very easy. Mass messaging is the best.
Inconvénients
The way the prospects are filtered well; Many duplicates that aren't updating correctly. I do not like how AI gives out incorrect information sometimes. Technology wise I think it needs some major updating.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Overall Recommend
Mostly good. We'd like to evaluate all that we have available to us as it's been a while since we onboarded, and much has been added since then.
Avantages
User Experience & Versatile Functionality.
Inconvénients
No Investor Management Software and many ticket erquests aren't fully resolved.
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Entrata deserves 5-stars
Top pick for PM softwares from an owner/asset managers seat. Customer support has been great when I have needed it, and their product is highly functional.
Avantages
The quality & variety of reports available is great, I also like how customizable report formats are. Platform is relatively easy to navigate and has a lot of options.
Inconvénients
Fairly steep learning curve - report contents are not well explained so you have to do a lot of digging around initially to find what you need.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Leasing professional
My overall experience with Entrada is pretty good I love the organization that the site provides. it's very user friendly and if you don't know how to do something there are trainings on how to find it.
Avantages
I like that Entrata shows you which task is urgent; it helps me stay organized. When I complete all my tasks, I like to see that the number is at zero it makes me feel accomplished.
Inconvénients
what I like least about Entrata is when I'm doing my non-progressing leads, I have to hit non-interested just for the lead to go off the screen I wish there was a different option for it instead of it saying not interested.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Entrata Experience
There is some glitching every once in a while that needs some work.
Avantages
It is very user friendly. I like having "to-do lists" to complete. Helps me feel productive.
Inconvénients
It glitches sometimes between applications and I'll have to refresh the whole page.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Problems with Entrata
I think my comments are pretty clear. I do not like to have my week interrupted because of a system like Entrata. My reason for doing a review is that as a user it occurred to me that with the unmistakable difference between debit and credit and the abrupt dismissal of my concern and that of my property manager, the service must be substandard, probably with the system, and most certainly with the problem solving.
Avantages
Did not like or dislike until I had a problem, the thing I dislike most is that the system cannot discern between credit and debit, although it looks like over 1000 transactions have easily recognized credit versus debit. Using my debit card cost 7 cents per transaction, using an Echeck cost me near $3.00. As a consumer I resent being forced to change because of system shortcomings.
Inconvénients
My experience is that a debit card cannot be distinguished from a credit card by Entrata, yet the rep told me I needed to check with my bank. Obviously not willing to see why the 1 in 1000 experience was only with Entrata. That type of approach has never solved a problem for anyone but the one trying to avoid the investigating.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Entrata versus Other Software
Avantages
Entrata is very user friendly. Also, if you ever have issues, it is very easy to speak to customer support. They actually answer the phone.
Inconvénients
I have not found any cons since I started using Entrata.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Excellent PM software
Great and easy to use, user friendly. I had no training with Entrata and used Yardi previously. I figured everything out by myself.
Avantages
User friendly, easy to manuever with little to no training
Inconvénients
Criminal/credit background screening delays.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Entrata Experience
Good system and easy to use, pricey
really needs to figure out how to have integration with VOIP like Rent Manager does
Avantages
great user interface
great workflow capabilities
great task management - with red and yellow color coding
Inconvénients
where they really need to improve is the outgoing and incoming calls does not integrate into the platform
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Entrata is pretty ok in my book
Pretty good experience all in all and definitely don’t mind using it
Avantages
I like that I can jump into the app. See what my residence need maintenance wise, or I can jump in the app and make work orders for them.
Inconvénients
I don’t like how clunky the app is. Takes forever to post pictures to the app and if you have bad WiFi service it’s goin to be a slow go.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
comentarios de Entrata
me toca asignar ORDENES a los mantenimiento y es muy accessible y lo Unico q El Sistema aveces es lento en cargaron
Avantages
es accessible para poder USAR y orgnizar El trabajo y la information
Inconvénients
Tien problema aveces SE cae El Sistema, tambien no se PUEDE hacer multiples tareas cuando ESTA dentro de una orden no puedo salir y ver Otra ORDEN
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Floating Property Manager
It's a great software. I love the tab for History in the reports section. It's a real time saver.
Avantages
It is user friendly and comes with a lot of support.
Inconvénients
The report section could be a little easier to navigate through.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Usage and issues with Entrata.
Pretty good with a slight learning curve but my issues are quickly addressed and rectified.
Avantages
The ability to organize and download data to a spreadsheet is invaluable.
Inconvénients
The mobile app is buggy is unusable even with a stripped down version of the desktop version.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Leasing Consultant
I am using over four years and reliable for the apartment.
Avantages
Super First and I can search in a search box on the top, whatever I want in the database within a second.
Inconvénients
The Data is Very Clear in the application tab by tab.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Newer Entrata User
It took a bit to learn how to navigate the system, but overall, it performs well.
Avantages
Ability to keep track of rent, renewals, insurance and invoices.
Inconvénients
Sometimes it's hard to navigate the system.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
my thoughts about Entrata
Avantages
I appreciate how accessible and user-friendly Entrata is
Inconvénients
However, it would be beneficial to have an app for smartphones, in addition to the site tablet, to enhance convenience when out on the property.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great app, 100% satisfaction
I been using for five year I really like it, you can have all you need easily
Avantages
Entrata, is a program that allows you to work easier
Inconvénients
Easy to used , simple design, make the life of work easier and great
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Entrata Review
I really love entrata! It took a minute to get used to but I love it!
Avantages
How easy it is to use and reporting made simple as well
Inconvénients
How many different ways you can find something. Keep it simple
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Entrata review
Avantages
the workflow is much smoother and faster than the previous company we used
Inconvénients
if there is ever an issue, it is usually resolved over email, i prefer a phone call
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Mostly a win!
I would say overall, I prefer Entrata over most other property management software.
Avantages
Most things in Entrata are user friendly with a little bit of learning/training.
Inconvénients
The tests for the training are not well worded, nor do they match the curriculum.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Heather Arbor Properties
Entrata has been an easy learning curve for all
Avantages
Very easy to learn and implentation went well
Inconvénients
The training videos helped our teams grasp
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Ease of Entrata
I would say out of the other programs I have used before such as Yieldstar or Onesite, I would choose Entrata every time.
Avantages
Entrata is very user friendly. Its a mix of ease of onesite and accounting views like yardi. You can dig into the numbers on your financials and see exactly what is going where.
Inconvénients
Entrata is a very user-friendly program. Having new hires come onboard to learn it takes a fraction of the time.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Senior Manager
Entrata is my number one pick for property software!
Avantages
Very user friendly, navigation is super simple
Inconvénients
Not at this time. Updates to the software always are useful
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Friendly and Intelligent Interface
I have had an excellent experience using Entrata. It is a great CRM data base.
Avantages
Friendly CRM tracking and user friendly!
Inconvénients
Time out times are affecting the afternoon workload, around 4:30 PM.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Leasing consultant
I am new to the field and not the most tech savvy person. I found Entrata relatively easy to begin with and once I became more knowledgeable many of the aspects made sense to me, so continuing to learn was easy .
Avantages
It is very user friendly with many ways to do the same task, for all different type of learners
Inconvénients
I sometimes have trouble uploading certain documents
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Good service with Entrata
I am satisfied with Entrata, it allows me to communicate effectively with my prospects.
Avantages
I have been using Entrata for 2 years now. I like the template feature for emails best.
Inconvénients
Sometimes the system requires me to place in guest cards more than 1 time.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Entrata Review by a Leasing and Marketing Consultant
I really appreciate the features that it provides. Being in the industry for 8 years, I basically used the same system for everything. I like the ease that Entrata brings to this busy industry!
Avantages
Made my job easier, especially with the automatic follow-ups
Inconvénients
The thing that I liked least is that when the system does an automatic follow-up, it does not allow us to send their personalized quote with that, so my tours end up getting 2 back to back emails as soon as they leave
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Very pleased with Entrata
I've been using Entrata for the past 5 years and besides the technical issues, I like the ease of this software.
Avantages
The software is very user friendly. If you make a mistake, you can easily fix.
Inconvénients
It seems to be having technical issues recently.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Easy to Use and Efficient
It has been only positive. Glitches here and there, but resolved quickly and you will run into that with any software that you use.
Avantages
User friendly, Simple to navigate, All inclusive.
Inconvénients
There really isn't anything that I dislike. I think as far as property management software goes, Entrata is the best of them.
